# osapiens Reviews **Vendor:** osapiens **Category:** [Third Party & Supplier Risk Management Software](https://www.g2.com/categories/third-party-supplier-risk-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 175 ## About osapiens osapiens develops software that empowers companies to drive sustainable growth across their entire value chain. The osapiens HUB, a multi-tenant hyperscaler platform designed to enable cross-company collaboration and AI-automation, combines over 25 solutions in two categories: Transparency solutions enable companies to report on financial and non-financial data, manage supply chains, mitigate risk of all kinds (including cyber-risks and trade- and geo-political risks), and ensure compliance with product, reporting and supply chain regulations. Efficiency solutions enable AI-driven supplier collaboration, maintenance, service, and distribution processes to improve operational performance and strengthen competitiveness. osapiens was founded in 2018. Headquartered in Mannheim, Germany, with offices across Europe and the United States, the company works with an international team of over 550 employees. It supports more than 2,500 customers worldwide, from SMEs to global enterprises across industries. Learn more about the osapiens HUB: https://osapiens.com Follow us on LinkedIn: https://www.linkedin.com/company/osapiens ## osapiens Pros & Cons **What users like:** - Users appreciate the **ease of use** of Osapiens, streamlining data transfer and fostering effortless collaboration across teams. (24 reviews) - Users commend the **excellent customer support** of Osapiens, noting quick and competent responses to inquiries. (21 reviews) - Users appreciate the **intuitive design and fast data transfer** of Osapiens, enhancing cross-department collaboration and support. (15 reviews) - Users appreciate the **implementation ease** of Osapiens, praising its intuitive platform and fast onboarding for seamless integration. (14 reviews) - Users praise Osapiens for its **ease of use** in data transfer and collaboration, enhancing organizational efficiency. (9 reviews) - Innovation (9 reviews) - Easy Setup (7 reviews) - User Interface (7 reviews) - Customer Satisfaction (6 reviews) - Document Management (6 reviews) **What users dislike:** - Users note the **limited functionality** of osapiens, as it lacks flexibility for complex supplier situations and specialized tasks. (13 reviews) - Users face a **steep learning curve** due to self-directed onboarding and software updates, complicating initial use. (5 reviews) - Users find the **missing functionality** in osapiens limits its effectiveness, especially for complex supplier situations. (5 reviews) - Users find the **complexity** of creating questionnaires and managing workflows to be challenging and inconvenient. (4 reviews) - Users are frustrated by **missing features** such as incomplete modules and lack of essential reporting interfaces. (4 reviews) - Lack of Clarity (3 reviews) - Limited Features (3 reviews) - Mission Accessibility (3 reviews) - Users face challenges due to the lack of a **report submission interface** for the BAFA report, complicating their experience. (3 reviews) - Users experience **slow performance** with long loading times and occasional software freezes, impacting user efficiency. (3 reviews) ## osapiens Reviews ### 1. Reliable Support and Efficient Solutions from Osapiens **Rating:** 5.0/5.0 stars **Reviewed by:** Genesis V. | Process Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about osapiens?** What I like best about osapiens is their fast and responsive customer service whenever we have a request or need support. I also appreciate their attention to detail, the clarity and transparency in the way they work, and the excellent support experience they provide to users. Overall, they are professional, reliable, and very user-oriented. **What do you dislike about osapiens?** So far, I don’t have any major complaints about osapiens. My experience with the platform has been very positive, and the support team has been helpful and responsive whenever I’ve needed assistance. **What problems is osapiens solving and how is that benefiting you?** Osapiens helps us by adapting the Track & Trace platform to our operational needs. They support the creation of new ports for new workstations and assist with configuration adjustments for the equipment currently used in our processes. This flexibility and support help improve efficiency, ensure smoother operations, and allow our team to work more effectively according to our specific requirements. ### 2. Continuous Improvement Meets Strong Customer Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Bahia F. | Manager Sustainability, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about osapiens?** I’ve been working with osapiens and their software for almost two years now, and overall, my experience has been very positive. The platform offers a comprehensive solution for managing sustainability and compliance processes, especially when it comes to complex requirements like supply chain transparency and ESG data management. What I appreciate most is the flexibility of the software and its ability to adapt to evolving regulatory requirements. As sustainability standards continue to change, osapiens keeps improving and updating the system, which makes it a reliable long-term partner. The user interface has improved over time and is becoming increasingly intuitive. In addition, the customer support and project teams are highly committed, responsive, and solution-oriented. You really feel that they take customer feedback seriously and continuously work on enhancing the product. I’ve also had the opportunity to attend several events and workshops hosted by and together with osapiens. These have always been a great experience — I consistently learn a lot and get to connect with inspiring people, expanding my professional network in a meaningful way. **What do you dislike about osapiens?** Nothing yet :) There isn’t anything that comes to mind at the moment. **What problems is osapiens solving and how is that benefiting you?** Corporate Carbon Footprint, VSME, CSRD and hopefully more to come ### 3. Implement EUDR with ease **Rating:** 5.0/5.0 stars **Reviewed by:** Klaus Z. | Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about osapiens?** Great team, quick and competent responses, targeted onboarding, easy accessable software, customer-focused thinking **What do you dislike about osapiens?** During onboarding, you are left to your own devices when it comes to the tasks discussed. This is unusual because it makes it more difficult to get started. Of course, you can ask questions at any time. The idea behind this is to get to grips with the topic and the software – but ultimately it has achieved its purpose and you learn to understnad the process. **What problems is osapiens solving and how is that benefiting you?** We use osapiens' EUDR Hub to fulfil our obligations when importing wooden furniture into the EU. For us, osapiens is the interface between the supplier on the one hand and the requirements for transmitting DDS numbers to the customs on the other. So every relevant order runs through osapines and will be processed in both directions. **Official Response from Kristin Koser:** > Thank you for your great feedback, Klaus! We’re glad to hear that you appreciate our support during the onboarding and the osapiens Team. It's nice to hear that the osapiens HUB for EUDR helps you to build up your EUDR processes efficiently. We also appreciate your constructive feedback on the onboarding tasks. These are designed to help users familiarize themselves with the topic and the tool. We understand that this approach may seem challenging at first. Your feedback helps us to further improve this experience. Thank you for your trust in osapiens and feel free to contact us at any time via the support portal or customersuccess@osapiens.com ### 4. Convenient Track & Trace with a User-Friendly Interface and Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Ivan L. | Head of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about osapiens?** osapiens is convenient to use for our Track & Trace processes. The interface is quite user-friendly, the support team responds quickly, and the managers are helpful and easy to communicate with **What do you dislike about osapiens?** I would like to see more detailed documentation, especially for specific features and practical use cases. In some situations, it would be helpful to have clearer step-by-step guides, examples, and explanations to make it easier to understand the system and solve questions independently **What problems is osapiens solving and how is that benefiting you?** osapiens helps us manage our Track & Trace processes in a more structured and transparent way. It allows us to keep product and shipment-related data in one system, improve traceability, and reduce manual work. This benefits us by making it easier to monitor product movements, access relevant information, and support compliance requirements ### 5. Enhances Compliance with User-Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about osapiens?** I like the interface and the UI of osapiens, along with the options we have to submit things like DDS directly from the tool, which automates the process and saves time. The three environments - supplier intelligence, EUDR, and supplier portal - are very helpful and the interface is user-friendly. Also, choosing osapiens over another vendor was influenced by their customer support, better environment, and a wide range of solutions. The onboarding experience was good, especially the sessions and Q&A, and the onboarding manager was very helpful with issues during the process. **What do you dislike about osapiens?** We need to have a solution to add the plots directly to purchase orders, maybe a drag and drop solution would be helpful. This is one of the main challenges. **What problems is osapiens solving and how is that benefiting you?** Osapiens helps us with EUDR compliance, risk assessments, and risk mitigation when needed. It streamlines submitting DDS, saving time, but we face challenges like setting the plot per PO. The UI is user-friendly, making it easier to navigate. ### 6. Excellent Onboarding Support and an Intuitive Portal That Keeps Improving **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about osapiens?** The support provided during the onboarding process was excellent. Whenever questions arose, it was always possible to reach out and receive competent assistance, or the issue was escalated internally for clarification. Additionally, the portal is continuously being developed. Suggestions and requested features are reviewed and, where feasible, implemented. These regular updates are a significant advantage, even though some features would ideally have been available from the start. Overall, the usability of the portal is largely intuitive and easy to learn. However, when working at a more advanced level, additional guidance is required, as certain descriptions and labels are not entirely clear. The automation process will undoubtedly bring increased efficiency and transparency. **What do you dislike about osapiens?** Certain features, such as supplier onboarding, are only available through an add-on and are not included as standard functionality. Furthermore, improvements and updates are not consistently implemented across all hubs. For example, the Supplier Intelligence module often receives adjustments earlier than the PCM module. There are also inconsistencies in wording across different modules, which can initially create obstacles. Greater consistency in terminology would significantly simplify the onboarding process. Similar issues arise with differences in presentation and structure. For instance, in Supplier Intelligence, questionnaires are created and managed directly through a dedicated option in the main interface, whereas in the PCM module, this function for requests is located under the settings. This lack of uniformity makes navigation and adoption more challenging. **What problems is osapiens solving and how is that benefiting you?** Osapiens is intended to resolve the issue of partially inconsistent document updates. In addition, the current manual workload required for sending reminders and notifications to review feedback is expected to be minimized and optimized. Osapiens is designed to serve as a central hub for all supplier-specific documents, ensuring better organization, consistency, and efficiency in document management. ### 7. Stable, Clean Portal with Fast, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Tobacco | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about osapiens?** I really appreciate the both good and fast response from them, they are very helpful and knowledgeble. The portal itself is very clean looking and easy to get into and understand. We rarely have issues with the performance, and ID issuers are very rarely an issue so the integrations are working well. Overall it is a stable and nice portal! **What do you dislike about osapiens?** Personally I am not a fan of the multi authentication that was introduced. We have also seen an issue with new users having issues logging in, which are solved after a ticket has been made to Dentsu, but I am not sure of the rootcause - but it is happening to all new users of osapiens portal. **What problems is osapiens solving and how is that benefiting you?** Mostly issues with different kind of communications, from cameras to handscanners. Also when we sometimes get strange responses or issues with the messages being sent to Inextrack and the primary. Where osapiens helps us with both solving and or troubbleshooting. So it helps a lot with uptime for our lines. ### 8. User-Friendly Platform with Comprehensive EUDR Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about osapiens?** It’s quite a user-friendly tool. The Help Center and all the available training materials, as well as periodical webinar are very helpful. We also received great support and cooperation from our onboarding manager. Overall, we appreciated features such as workflows, questionnaires, pre-defined risk assessment criteria for EUDR compliance, and checks over the land plots. **What do you dislike about osapiens?** Unfortunately, Osapiens doesn’t offer an API for our ERP, so we had to do some internal development to integrate the product with our systems. In addition, the support from the technical team didn’t always meet our expectations during this process. We also ran into difficulties managing items that share the same ID across different domains. As a result, we were forced to use a single domain for all regulations, even though we would have preferred to keep the domains separated. **What problems is osapiens solving and how is that benefiting you?** Overall, we’re satisfied with the onboarding support we’ve been receiving. That said, we haven’t always been happy with the technical support. ### 9. Easy-to-Use Templates and Friendly, Effective Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about osapiens?** User interface is easy to use. I mostly work with master data and workflows: maintaining master data is simple with the templates provided. Workflows are quite intuitive to build. When I've encountered issues, help desk has always been friendly and co-operative. All my tickets have been solved, if not immediately, within reasonable time. Our teams onboarding manager (Tatiana Velez) was extremely helpful and clear with her advice. **What do you dislike about osapiens?** Connection to EU TRACES is sometimes slow, which can hinder assessment processing (this might be more of a TRACES issue). In the assessment view in EUDR Hub, the filters could be more adjustable, and the search functions more flexible; for some searches, you have to use an exact match to find anything. With workflows, there could be more triggers to be used. **What problems is osapiens solving and how is that benefiting you?** Our EUDR processes are all in Osapiens which makes it simple, since everything is within one tool. Connection to EU TRACES that is provided saves us a lot of time, since we don't have to build any integration there ourselves. ### 10. Exceptional End-to-End Platform with Smart Interfaces and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Fatme R. | Occupational & Organizational Psychologist, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about osapiens?** As an osapiens customer, we are particularly satisfied with the comprehensive end-to-end service that osapiens provides. The platform is exceptionally well designed, combining smart interfaces, intelligent process mapping, and effective data management. What stands out to us is the user-friendly interface of the digital solution and the way data can flow between different solutions and hubs for various purposes. This enables reliable, data-based decision-making and creates real added value for our organization. In addition, the customer support provided by the onboarding experts, account managers, and academy advisors is comprehensive, highly professional, responsive, and very friendly. The onboarding process runs smoothly, even for large and rather complex municipal organizations like ours. I also greatly appreciate the regular compliance updates provided by competent legal experts cooperating with osapiens. These updates save me a significant amount of time in research and reduce uncertainty when dealing with complex regulatory and strategic decisions. **What do you dislike about osapiens?** I find it unfortunate that many of the onsite events take place in Mannheim. I understand that this is related to the location of the headquarters. However, I would appreciate it if the SoS event could take place in a different city each year, allowing organizations with smaller travel budgets to participate more easily. Berlin would, of course, be ideal. :) **What problems is osapiens solving and how is that benefiting you?** We work with osapiens in the areas of sustainability management, the German Supply Chain Due Diligence Act, IT security in the supply chain, and ideally, in the future, our entire risk management (ERMS). Ideally, osapiens will become our central GRC platform. ### 11. Great tools for automating risk analyses with potential **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about osapiens?** The tool provides us with the ability to conduct our risk analysis for a very large number of suppliers in a very short time, to consider valid sources, to customize questionnaires according to our needs, to send them out, and to evaluate them. Particularly positive is the legal security that osapiens offers. We can build our own workflows and save a lot of time. **What do you dislike about osapiens?** Filtering by buyers must be possible, which is currently missing and leads to a loss of efficiency. When individual adjustments are made in the questionnaire, the evaluations no longer work, which is unfortunately a technical bug or can be solved through very complicated means. Unfortunately, the osapiens contacts are very difficult to reach and often cannot provide information, despite regular and now years of waiting. The support and functionalities of the software really need to be improved. Services cannot be used as they were initially advertised. The initial setup was complicated because the templates had to be maintained with very specific fields and NACE codes had to be assigned for the first time. **What problems is osapiens solving and how is that benefiting you?** I use osapiens for automating our risk analysis and for analyzing NGO reports, websites, indices, and receive the evaluation through an abstract risk score. Enriched with questionnaires, a statement on the specific risk can be quantified with sufficient probability. It is also used for the tool for defining, implementing, and documenting measures. ### 12. User-friendly, but with complex workflows **Rating:** 4.0/5.0 stars **Reviewed by:** Maximilian S. | Corporate Social Responsibility Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about osapiens?** I really like the simplicity of operation with osapiens and that I can immediately call up the business partners and instantly see their risk score. The user-friendliness helps me a lot because I still have many other tasks to complete that arise in daily business. Therefore, a quick overview is very important to me, as well as not having to switch back and forth between different tabs or programs. And I can see all of this with just a few clicks. I can send out questionnaires relatively easily if there should be any problems. **What do you dislike about osapiens?** Sometimes there are too many functions, so you don't know exactly what to click to achieve what you want. Also, I don't like that you can't call up business partner questionnaires again once they are being processed by the business partner. I find that a bit tricky. The workflows are relatively complicated, and if an error occurs, the whole thing doesn't work at all. You are then very dependent on support. Additionally, the initial setup of osapiens was complex and required many appointments to set everything up properly. **What problems is osapiens solving and how is that benefiting you?** I use osapiens for tracking supply chains. It helps me with its user-friendliness by allowing me to immediately access business partners and quickly see their risk score. This saves me time as I don't have to switch between different tabs. ### 13. Holistic hub for process management – flexible and industry-oriented **Rating:** 4.5/5.0 stars **Reviewed by:** Sven H. | Qualitätsingenieur/ Supply Chain Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about osapiens?** A holistic hub that sensibly connects business-relevant areas. Ideal for the management and monitoring of processes, with numerous customization options, allowing the application to be tailored individually to one's own requirements. Additionally, the solution is industry-oriented and offers a great range of services. The whole package is rounded off by a great team. **What do you dislike about osapiens?** The great offer naturally comes at a price, which unfortunately may not always be feasible depending on the company. Additionally, the handling is not necessarily intuitive, resulting in a somewhat greater training effort for those involved. **What problems is osapiens solving and how is that benefiting you?** A methodically supported, central platform that controls and maps processes, consolidates and evaluates key figures, and generates standardized, validation-ready reports. ### 14. Powerful Suite Approach with Customization Strengths and Reporting Gaps **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about osapiens?** I particularly value the suite-based approach of osapiens, which enables an integrated handling of different compliance and sustainability requirements within one platform. The seamless integration via the SAP connector ensures efficient data flow and reduces manual effort. Additionally, the high level of configurability—especially in questionnaires, evidence management, and risk settings—allows for flexible adaptation to specific business needs. **What do you dislike about osapiens?** The reporting and analytics capabilities within the platform are currently not sufficient and offer limited flexibility for in-depth evaluations. In addition, there are several minor usability issues and bugs that affect the overall user experience when working with the platform. **What problems is osapiens solving and how is that benefiting you?** osapiens provides a structured and guided risk analysis process with a clear, end-to-end workflow. This ensures transparency, consistency, and efficiency in assessing risks, making it easier to follow a defined methodology and meet compliance requirements. ### 15. Comprehensive ESG Platform with Continuous Innovation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about osapiens?** osapiens covers a wide range of ESG solutions, allowing all software needs for sustainability management to be handled via a single platform. Combined with their ambition to lead in this field, we don’t have to worry about using an outdated solution; instead, we can rely on continuous development and openness to customer feedback. **What do you dislike about osapiens?** The dynamic ESG regulatory landscape forces osapiens into a state of continuous development. Consequently, achieving a perfectly polished solution for ESG reporting can feel like a moving target. This challenges us as users, as we must constantly update our workflows to incorporate new software functionalities (e.g., CSRD reporting). **What problems is osapiens solving and how is that benefiting you?** osapiens brings transparency to our sustainability reporting processes – not only when preparing our Corporate Carbon Footprint and CSRD/ESRS-compliant sustainability report, but also during our annual audit. ### 16. Standardized platform for traceability and compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about osapiens?** The solution helps us meet regulatory and customer requirements, particularly in the areas of traceability Ftrace. It is also positive that a standardized platform is provided, which can be used by multiple partners. At the same time, we currently see potential for optimization, especially regarding the required effort, the integration into existing processes, and the cost-benefit ratio. **What do you dislike about osapiens?** Unfortunately, our workflow has not improved with Ftrace, but rather become more complicated. The rights assignment is cumbersome, and the data view display from a corporate perspective with multiple locations is not well resolved. You have to create a separate user for each location and constantly log out and back in, which takes a lot of time in everyday life. The website's performance is also not convincing: it takes noticeably long for the data to be linked and everything to be displayed correctly. **What problems is osapiens solving and how is that benefiting you?** Ftrace ### 17. Efficient supply chain transparency with opportunities for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Viola-Maria C. | PMT Specialist SCM - ESG & Legislation Supplier Development, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about osapiens?** I like osapiens because it provides a good overview of our supply chain and takes work off our hands. All our suppliers are centrally evaluated in the tool based on sustainability. The initial setup of osapiens was very good. **What do you dislike about osapiens?** The evidence uploaded by our suppliers within the framework of the SAQs is currently not automatically checked for content by the system (e.g., using AI). As a result, suppliers may upload internal work instructions or other unsuitable documents as certificates or formal evidence. The system does not recognize these incorrect assignments and mistakenly rates the supplier better just because a document was uploaded. Furthermore, a questionnaire that has already been submitted should be able to be reopened if there are follow-up questions or it becomes apparent that inappropriate or incorrect documents have been provided as evidence. The supplier should not receive a completely new questionnaire but should have the opportunity to adjust the original form. A "re-open" function coupled with the ability to send a message to the supplier explaining the reason for the questionnaire's reprocessing would be essential. **What problems is osapiens solving and how is that benefiting you?** Osapiens helps us to comply with the LkSG and adhere to laws. It provides a good overview of our supply chain and takes work off our hands by centrally evaluating all suppliers. **Official Response from Kristin Koser:** > Hi Viola-Maria, Thank you for your good review! We’re happy you had a positive experience and truly appreciate you taking the time to share it. If you have any additional feedback or suggestions, we’d be very happy to hear them - feel free to share them anytime with your Customer Success Manager. ### 18. Reliable Platform with Outstanding Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Rowey P. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about osapiens?** What I like most about Osapiens is its clear structure and ease of use, which make compliance and traceability processes more efficient. It provides good visibility across the supply chain and helps streamline reporting within one reliable platform. **What do you dislike about osapiens?** There is honestly nothing I dislike about Osapiens. The system is very user-friendly, and most importantly, the support team is highly efficient and responsive. **What problems is osapiens solving and how is that benefiting you?** Osapiens solves challenges related to compliance, traceability, and data management by centralising processes into one platform. This benefits us by improving efficiency, ensuring regulatory compliance, and providing better visibility across our operations. ### 19. Useful system with strong geolocation verification **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Furniture | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about osapiens?** 1) Geolocation/satellite function. We would have liked to use the documentation collection function as well, but it was not detailed enough at the same. 2) Risk flower 3) API connection to EU Traces **What do you dislike about osapiens?** The system is really useful, but again I would have liked a detailed documentation collection module as well where you can track the different tiers from suppliers in the supply chain. **What problems is osapiens solving and how is that benefiting you?** The geolocation function is now integrated in our own JYSK Task System, which makes it very efficient when we are approving EUDR reports on a daily basis. If we did not use Osapiens then we would have to verify the geolocations on open sources such as Global Forest Watch, Whisp and Google Engine. ### 20. Strong for CCF , but Needs More Flexible Data Editing and Version History **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about osapiens?** Sustainability reporting — primarily CCF (Corporate Carbon Footprint) data gathering, alongside CSRD reporting. **What do you dislike about osapiens?** The main area is flexibility around data management — specifically the ability to delete, edit, and restore entries without friction. When iterating on a CCF model (correcting source data, reclassifying activities, updating emission factors), the current constraints make clean corrections harder than they should be. A more flexible undo/restore function and clearer version history would significantly improve the workflow. **What problems is osapiens solving and how is that benefiting you?** osapiens centralises emissions data collection for our CCF, removing the need to manually gather and reconcile activity data from disparate sources across multiple locations. For a multi-country operation covering Scope 1, 2 and 3, managing this in spreadsheets would create significant version control and formula risk. osapiens structures the calculation workflow and creates an audit trail that external reviewers can follow. ### 21. Seamless Track and Trace Management with osapiens **Rating:** 5.0/5.0 stars **Reviewed by:** Ali N. **Reviewed Date:** May 13, 2026 **What do you like best about osapiens?** We use osapiens to manage Track and Trace requirements for the EU market. I find their portal and online system extremely useful for placing orders for track and trace labels, assigning them, and managing the operations, and it works extremely well. The initial setup process was very smooth and easy to understand, with staff being very helpful to ensure it was as seamless as possible. Overall, it's a very well-built system, and the company behind it is also very easy to work with. **What do you dislike about osapiens?** We do not have any complaints, everything works as it should. **What problems is osapiens solving and how is that benefiting you?** We use osapiens to manage track and trace requirements for the EU market, using their portal to place orders for track and trace labels, assign, and manage them efficiently. ### 22. Powerful Platform but Demanding Autonomy **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about osapiens?** I appreciate that osapiens is a single platform that allows me to comply with regulations. The fact that suppliers have their own access is also a positive point, it shows the professional side of the platform. I also like the part about downloading geolocation points. Furthermore, having someone from osapiens who follows the project and responds quickly to all our questions is a great advantage. **What do you dislike about osapiens?** too many things to do by oneself. For example, you basically have to read the guides and then adapt the platform to our needs by yourself. We are not all IT pros, which creates organizational issues in companies and a lot of delays! We had to call in an external firm for the configuration part, and during exchanges with the salespeople, we did not understand that it was FULL autonomy for the workflows and configuration in general. **What problems is osapiens solving and how is that benefiting you?** I use osapiens for supplier and product evaluation, and the creation of DDS with a link to Traces. It is a unique platform that centralizes everything for our regulatory compliance. Suppliers have their own access, which is convenient. ### 23. osapiens: Efficient for compliance and data management, but with room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Fabrice B. | Global Corporate Sustainability - Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about osapiens?** I appreciate the support from osapiens and the many support services available. The software is in transition, which means it is constantly improving. There are many ideas on the timeline, and so far I have met very cooperative, interested, and motivated people. osapiens helps me save resources, despite the licensing costs, and it can potentially absorb internal operational support. I find it valuable that it unites many topics on one platform, which are often considered in isolation. This allows us to work efficiently with a small, globally dispersed team. The onboarding process was very pleasant, especially thanks to our onboarding manager Alyandra Chavez, who is doing a fantastic job. Despite internal challenges, I feel very satisfied as the Global Sustainability Head with the project and the interaction with the project team. **What do you dislike about osapiens?** I believe many of the software solutions are not yet mature. There are many solutions that fundamentally work well, but there are always small details and opportunities for improvement suggestions. Connections between different modules are missing, so that data does not have to be transmitted twice. For example, the CCF module should provide data to the reporting tool, or in the EODR data query, the supplier database should be stored so that a supplier does not have to enter data multiple times. **What problems is osapiens solving and how is that benefiting you?** Osapiens solves compliance issues, organizes global inquiries, collects data, manages users for necessary results, and provides third-party data for regulations and customer inquiries. **Official Response from Kristin Koser:** > Thank you for your thoughtful and detailed review, Fabrice! We’re glad to hear that our platform, support, and onboarding have made a positive impact, and that osapiens is helping your team work efficiently on a global scale. We also appreciate your honest feedback regarding module maturity and integrations. Please rest assured that we are continuously working on improving our modules, strengthening connections between them, and enhancing overall data flows. If you’d like to share further ideas or discuss specific use cases, we’d be happy to hear from you anytime. Feel free to reach out to your Customer Success Manager. Thanks again for your trust and partnership! ### 24. Useful and clear tool, with a close team and excellent support in implementation. **Rating:** 5.0/5.0 stars **Reviewed by:** María Fernanda D. | Producción Podcast "Hablemos de corrupción", Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about osapiens?** the tool is super useful and clear. I would like to highlight the approachability of those who work there and the team that has helped us implement it **What do you dislike about osapiens?** the tool is a bit complicated to use, but Cheyenne Pulgar has helped us a lot to understand it. From the beginning, she has explained everything to us with great detail and care. She is always available for any questions. **What problems is osapiens solving and how is that benefiting you?** the sustainability report. It helps us with double materiality and IROS ### 25. One solution for all ESG Topics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about osapiens?** one solution for different hubs, onboarding good, online software so no program needed, works good most of the time, price is transparent, onboaring support is good **What do you dislike about osapiens?** AI not always perfect, ticket system sometimes not very quick, some handbooks can not be downloaded, because of regular changes but not easy to work with, not all soloution we get from support are helpfull, waiting for features for 1-2 years and nothing changes **What problems is osapiens solving and how is that benefiting you?** ESG reporting made easier. Everything is in one software, so we only integrate the data once and we have it in every HUB, which saves a lot of time. Interface is easy to use, sometimes there are updates, but the handbook will explain every changes ### 26. Practical Compliance Tool with Room for Greater Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Ivan P. | EU Deforestation regulation Analyst, Food & Beverages, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about osapiens?** Osapiens offers a clear and organized approach for collecting the EUDR-related information we require from our suppliers. The platform features a clean interface and is easy to navigate, concentrating on the essentials to minimize complexity. Because our suppliers are already accustomed to the system, obtaining purchase order data and the necessary documentation is generally straightforward. Overall, it’s a practical tool that aids compliance without adding unnecessary steps. **What do you dislike about osapiens?** The platform is helpful overall, but since Mondelez relies on a separate internal tool for its primary processes, moving between the two systems can be somewhat inconvenient. Some features seem rather basic, and there isn't much flexibility when handling more complex supplier situations. While it performs well for standard submissions, it doesn't always provide a smooth experience for unusual cases or when data needs to be synchronized across different systems. **What problems is osapiens solving and how is that benefiting you?** Osapiens enables us to manage EUDR-required supplier data in a structured and traceable manner. It ensures that purchase orders and associated risk assessment details are collected consistently, making validation much simpler. This approach helps reduce our administrative workload and supports our compliance initiatives, all without placing excessive demands on our suppliers. Although we use other internal tools at Mondelez, osapiens serves as a dependable link for gathering the necessary information for regulatory reporting. ### 27. Intuitive Interface, Exceptional Onboarding with osapiens **Rating:** 5.0/5.0 stars **Reviewed by:** Philipp S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about osapiens?** I like osapiens for its user-friendly interface and the great enablement I receive through the onboarding specialist and osapiens Academy. There is a wealth of on-demand content, lots of great webinars, and the professionals involved are friendly and very knowledgeable. I really appreciate the HUB idea, which allows for using different hubs for different regulations, scaling data efficiently, and optimizing the use of one HUB. The initial setup was very easy, thanks to the great onboarding. **What do you dislike about osapiens?** currently very happy with everything **What problems is osapiens solving and how is that benefiting you?** I use osapiens for calculating carbon footprint and VSME reporting, which helps with measuring our impact. It offers a user-friendly interface and great enablement with the onboarding specialist, osapiens Academy, and on-demand content. The HUB idea allows scaling data efficiently. ### 28. Precious start-up and easy integration, a tool simple to handle **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica R. | supply chain manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about osapiens?** The support for getting started was very valuable, the integration is quite easy, and the program, once well configured, is easy to handle. **What do you dislike about osapiens?** all the help center is in English it's a shame that it doesn't exist in French **What problems is osapiens solving and how is that benefiting you?** As far as we are concerned, we have implemented it for the EUDR. With this program, it is very easy to obtain all the information contained in the DDS. ### 29. Customer-oriented with versatility, but improve networking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about osapiens?** I like the customer orientation of osapiens and that I can handle many topics with one tool. Using fewer different tools helps in everyday business because the user interface is familiar. All contacts with the representatives of osapiens have been very friendly and professional as well as solution-oriented so far. I also find the continuous effort for updates, whether due to customer needs or new regulations, very positive. The initial setup was easy on the part of osapiens and they were always supportive when there were questions or difficulties. **What do you dislike about osapiens?** The networking between the modules could be better, so that, for example, CCF data is also available in other modules or we could assign the business partners of our corporate structure in the DD module. **What problems is osapiens solving and how is that benefiting you?** I use osapiens for sanctions screenings, CCF calculation, and other ESG topics. It is customer-oriented, offering many features in one tool, making usage easier. Continuous updates help us ensure our requirements are met. ### 30. Flexible, Modular Tools with Seamless Integration and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about osapiens?** What I value most is the flexibility of the solutions and the modularity of the different tools, along with the seamless integration between them. The support for master data completion through AI and questionnaires is also very helpful. On top of that, there is extensive support for day-to-day work, excellent onboarding, and strong guidance through webinars and a dedicated academy. Finally, the networking opportunities with other Osapiens customers via Osapeers are a real plus. **What do you dislike about osapiens?** So far, we’re still looking for any negative aspects in our cooperation. **What problems is osapiens solving and how is that benefiting you?** It helps consolidate data from various ERP systems and supports controlled, transparent supply chain management. ### 31. Comprehensive Sustainability Reporting Tool with Strong Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about osapiens?** I find osapiens really beneficial for our CSRD reporting since it helps us collect data across our supply chain, measure data points, and transform them into needed reports using their templates. I also like how osapiens supports us beyond the software; their academy with regular events and webinars is great for staying on track with regulatory topics, which can be quite overwhelming. The transition into the reporting suite was helpful for future requirements like ESRS and VSMe. Additionally, we got adequate support during the initial setup, even though understanding the portal and functionalities was challenging at first. **What do you dislike about osapiens?** I would have loved to get sector-specific updates in the regulatory realm, this is not really present, and it can get quite overwhelming. It was challenging to understand the portal and how to upload/edit everything plus how to use all functionalities. **What problems is osapiens solving and how is that benefiting you?** I use osapiens to collect and transform supply chain data for CSRD reporting, meeting investor requirements efficiently. ### 32. Clear, reliable, and with strong ERP interfaces **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about osapiens?** The tool is clear and easy to understand. It offers useful interfaces to various ERP systems. In some areas, AI also supports, which speeds up work and makes many things easier. Additionally, there are monthly updates. Our contact person is quick and easy to reach. The price-performance ratio is also appropriate, and the reliability is top-notch as well. **What do you dislike about osapiens?** To this day, I am not aware of any disadvantages. **What problems is osapiens solving and how is that benefiting you?** The main problem currently is the large number of data points to be reported and the complicated corporate structure. Osapiens helps in both cases by making the requirements clearer and making the complexity more manageable. ### 33. osapiens: Comprehensive compliance platform that is always one step ahead regulatory-wise **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about osapiens?** What I like most about osapiens is the impressive completeness of the solution and the fact that osapiens is always one step ahead of regulatory requirements. It is very valuable to have a single platform that covers so many different compliance requirements – from CSRD to EUDR to CBAM and EU taxonomy – in an integrated solution. osapiens anticipates new regulations early and proactively develops the platform further, so that companies are well prepared before the legal deadlines come into effect. **What do you dislike about osapiens?** What I would also wish for is a faster response time from support. Sometimes it takes a bit longer to receive an answer, and occasionally information gets lost between the different communication channels. A more centralized and responsive communication would further improve the experience. **What problems is osapiens solving and how is that benefiting you?** The central problem that osapiens solves is the enormous complexity of regulatory compliance. Companies today face a multitude of legal requirements that are extremely labor-intensive and prone to errors to manage without the right solution. The biggest advantage for us is that we can map all these requirements on a single platform. We no longer have to juggle with different tools, spreadsheets, or external consultants – everything is in one place, structured and auditable. This saves time, reduces risks, and gives us the assurance that we are compliant. ### 34. Osapiens Team: Fast Learners, Always Available, and Truly Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** George MArio H. | Produktionstekniker, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about osapiens?** The Osapiens guys are very helpful and they are learning the process of the factory very fast. They are always available when we have problems and they always help us. **What do you dislike about osapiens?** I don't dislike anything with them. As I said earlier they are were helpful and very friendly. **What problems is osapiens solving and how is that benefiting you?** They are helping us with the track and trace system for tobacco products. ### 35. Automates Compliance Tracking and Reporting Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Juliana A. | Operation Specialist, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about osapiens?** Automates compliance tracking and reporting. **What do you dislike about osapiens?** The initial setup can be complex, and some features take time to learn. **What problems is osapiens solving and how is that benefiting you?** Osapiens helps streamline compliance management and data tracking by reducing manual work and improving accuracy. As a result, it saves time, boosts efficiency, and makes it easier to monitor processes and stay on top of ongoing requirements. ### 36. Scalable hubs, simple user management, and strong EUDR onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about osapiens?** the various solutions / hubs interlock, you can roll out the whole thing superbly on large corporate structures (scalability), user management is easy, you don't need an extra program, onboarding at EUDR is really great and solution-oriented **What do you dislike about osapiens?** Emission factors in CCF are often outdated (there are sometimes much more current ones), Double Materiality is not yet implementable/integrated in the new Reporting Suite. **What problems is osapiens solving and how is that benefiting you?** replace manual Excel lists, you can access from anywhere, own databases can be connected, for the EUDR, for example, satellite technologies are used without which we could not be compliant at all / which we could not fulfill without software ### 37. Great and helpful team with strong project management **Rating:** 5.0/5.0 stars **Reviewed by:** Anja B. | Head of Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about osapiens?** This platform is easy to use and very user-friendly, and it’s supported by very helpful people. The project lead was great and stayed on top of things throughout the entire process. **What do you dislike about osapiens?** I don’t think there’s anything I dislike about osapiens. **What problems is osapiens solving and how is that benefiting you?** It helps us track and document the movement of goods throughout the entire value chain, giving us full visibility and traceability from end to end. **Official Response from Kristin Koser:** > Thank you for taking the time to leave such a positive review, Anja! We are happy to hear that our platform and team have met your expectations. Feedback like yours reinforces our commitment to delivering both a high-quality product and an outstanding customer experience. We look forward to continuing to support you and are grateful to have you as part of the osapiens community - feel free to contact your Customer Success Manager at any time if you need support or if you want to share further feedback with us. ### 38. Easy to contact, super helpful employees and perfect HUB to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Supermarkets | Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about osapiens?** osapiens provides a HUB with a huge series of solutions depending on our interests.The onboarding was smooth and quick, product managers are super helpful and HUB itself works perfectly fine. **What do you dislike about osapiens?** There were not really downside of osapiens itself.Just learning how to use the osapiens HUB seems a bit terrifying for a moment but with the help and guidance of product managers it was so easy and smooth to learn. **What problems is osapiens solving and how is that benefiting you?** It helps us to make our sustainability management processes much more clear and easy to understand. Using the perfectly created HUB makes it easier to find the related fields and understand the situations. Also using EUDR HUB specifically helped us a lot to understand and proceed with incoming and complicated EU EUDR. **Official Response from Kristin Koser:** > Thank you very much for your excellent review! We are thrilled to hear that you found the onboarding process smooth and that our product managers were able to provide helpful guidance. It’s great to know that the osapiens HUB is supporting you in making your sustainability management processes clearer and easier to navigate. We’re also pleased that the EUDR HUB has been valuable in helping you understand and manage complex EUDR requirements. Please feel free to contact our support team or the Customer Success Team via customersuccess@osapiens.com at any time. ### 39. Prompt support, but the new portal seems less clear. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about osapiens?** Support for concerns is provided promptly. The old portal was clear, and one could quickly access the information. **What do you dislike about osapiens?** The new FTRACE portal is very cumbersome to use. There is no longer a way to search for a GTIN without a batch. I now need much more time that I don't have. The transition of the portals is progressing slowly, due to the differences between companies, data exchange does not always work ideally, and support is needed. **What problems is osapiens solving and how is that benefiting you?** Serves as a portal for tracking and data exchange with supplier and customer ### 40. Structured, interesting onboarding with quick help for questions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about osapiens?** We are currently still in the onboarding phase, so making a general statement is difficult. However, the onboarding process has been very interesting and structured so far, and help is quickly provided when questions arise. **What do you dislike about osapiens?** So far, a statement on this is difficult. **What problems is osapiens solving and how is that benefiting you?** With the know-how of Osapiens, I can get an overview of my supply chain and save hours of manual work. All questionnaires are legally verified and comply with the current standards. Additionally, I receive notifications through Osapiens that I probably would never have known otherwise. ### 41. very pleased with the people involved in our support **Rating:** 5.0/5.0 stars **Reviewed by:** Themistoklis C. | Private tutor in science, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about osapiens?** People who work there. very eager to assist **What do you dislike about osapiens?** They cannot provide support on EUTR legality matters **What problems is osapiens solving and how is that benefiting you?** For every issue we raise with Aljosha, he always tries his best to assist us (more than when we create a ticket) ### 42. User-friendly and effective, little need for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about osapiens?** I find osapiens very user-friendly, especially compared to Excel lists. The efficient data collection is a big plus. Features like the supplier portal are a huge advantage, as well as the ability to assign individual rights through roles in the system. For example, in the CCF Hub, an effective and straightforward assignment of tasks to different data collectors is possible. **What do you dislike about osapiens?** For example, there are product updates that are not documented in the manual at the same time. This makes it difficult to find the correct procedure and to be sure that one is working according to the current standards. **What problems is osapiens solving and how is that benefiting you?** osapiens is more user-friendly than Excel and enables effective data collection. Task distribution is also simple and clear. The supplier portal and the individual rights distribution are also great features and make the overall use very pleasant. **Official Response from Kristin Koser:** > Thank you so much for taking the time to share your experience with osapiens, Felix! We're really glad to hear that the platform feels intuitive to you, and that the available features are making a real difference in your daily work. Thank you also for your constructive feedback on the documentation of our updates - staying in sync between new features and user guidance is a priority we're actively working on. If you would like to share more feedback or if you have questions at any point feel free to reach out to your Customer Success Manager or to our Support Team - please don't hesitate to reach out to us directly. ### 43. Well-known platform: fTRACE is established in the meat industry and trade **Rating:** 4.5/5.0 stars **Reviewed by:** Martin K. | IT-Prozesssteuerung, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about osapiens?** The already known platform and the area of fTRACE are already widely known and used in the meat industry and trade. **What do you dislike about osapiens?** A company with multiple locations typically uses separate GLNs for each location, and in the web application, you can only log in per location. If you want to view data for another location, you must log out and log in again accordingly. **What problems is osapiens solving and how is that benefiting you?** Exchange of origin data and traceability-relevant data can be very well exchanged electronically. ### 44. Professional collaboration that is really fun **Rating:** 4.5/5.0 stars **Reviewed by:** The H. | Head of Sustainability and Supply Chain Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about osapiens?** The collaboration is really fun and consistently professional. **What do you dislike about osapiens?** So far, I haven't been able to find anything negative. Overall, I am satisfied. **What problems is osapiens solving and how is that benefiting you?** The compliant mapping of all EU regulations. All work steps are simplified and largely automated, which significantly eases the entire process. ### 45. Efficient for Carbon Footprint Calculation, but with Details to Polish **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about osapiens?** I like that osapiens allows everything to be concentrated on a single platform. It's good to be able to compare results in carbon footprint calculations, such as from different years, scopes, and activities, in a simple way. **What do you dislike about osapiens?** There are times when bugs are created that take a long time to fix. Additionally, it is not updated with more specific emission factors for my region. It was complicated to get used to using it. Some options are not translated or are not intuitive. **What problems is osapiens solving and how is that benefiting you?** I use osapiens for the calculation of the carbon footprint and EUDR. It helps me to have everything concentrated on one platform and to compare carbon footprint results easily. ### 46. User-friendly and flexibly configurable – with good support **Rating:** 4.5/5.0 stars **Reviewed by:** Manuela K. | Director Silvanius Program, Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about osapiens?** Diverse configuration options; user-friendly tool; good support function **What do you dislike about osapiens?** Some functions (e.g., KPIs) that are helpful for the onboarding process are still missing. **What problems is osapiens solving and how is that benefiting you?** Due Diligence Solution for the EUDR ### 47. Mature software with regular updates, good documentation, and easy SAP integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about osapiens?** Mature software – despite very volatile legal regulations. There are regular updates, good documentation, and reliable support. Tidy UI, and easy SAP integration. **What do you dislike about osapiens?** The loading times of the supplier lists may be longer if necessary. There are already some customizing features, but I would wish for more. **What problems is osapiens solving and how is that benefiting you?** The solution comprehensively covers regulations such as the LkSG and the EUDR. Through automation, capacities are noticeably relieved and internal efforts are reduced. ### 48. osapiens Unifies Sustainability, Compliance, and Supply Chain Transparency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about osapiens?** What stands out most about osapiens is its ability to combine sustainability, compliance, and supply chain transparency in one platform. The strong focus on automation helps companies manage complex regulatory requirements more efficiently. A modern and forward-thinking solution with a clear focus on transparency and operational efficiency. **What do you dislike about osapiens?** One downside is that a broad all-in-one platform can feel complex at first, and the learning curve may be steeper depending on the specific use case and company requirements. **What problems is osapiens solving and how is that benefiting you?** osapiens simplifies CSRD compliance by centralizing ESG data and automating reporting processes. It saves time, reduces manual work, and makes sustainability reporting more efficient and transparent. ### 49. Simple handling, but many unfinished functions **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about osapiens?** Easy-to-understand user interface and free supplier portal. Data integration works well. **What do you dislike about osapiens?** Many features are still underdeveloped and faulty or simply not yet available, yet the software is sold as if it already has a solution for everything. Support is sometimes not very solution-oriented, but rather interested in closing tickets quickly. **What problems is osapiens solving and how is that benefiting you?** Risk analyses EUDR. Possibility to collect information from suppliers relatively simply and to track it. ### 50. Effortless Setup and Valuable Training **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about osapiens?** I like osapiens because of the guidance, training, and implementation process it offers. The time they dedicate to the training process really stands out to me. Additionally, the initial setup was very easy. **What do you dislike about osapiens?** I think they could speed the process a little bit more. **What problems is osapiens solving and how is that benefiting you?** Osapiens helps with track and trace implementation and provides guidance, training, and a straightforward implementation process. - [View osapiens pricing details and edition comparison](https://www.g2.com/products/osapiens/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-06+00%3A51%3A58+-0500&secure%5Bsession_id%5D=1684c3f2-a20e-4fbf-8724-1eac057169a2&secure%5Btoken%5D=2a963fbc41cdc768ea0060eb2d81a1fc8ae5b9bbc8430ed0ff0212d37eaf9ea2&format=llm_user) ## osapiens Integrations - [CSB-System](https://www.g2.com/products/csb-system/reviews) - [Divalto infinity](https://www.g2.com/products/divalto-infinity/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Dynamics 365 Supply Chain Management](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [Perfion PIM](https://www.g2.com/products/perfion-pim/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Sage 100](https://www.g2.com/products/sage-100/reviews) - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) ## osapiens Features **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Basics** - Reporting - Interoperability - Performance **Visibility** - Compliance - Search - Temperature Alerts - Shipment Tracking - Order-Level Visibility - ETA - Geofencing **Supply Chain** - Supplier Management - Incident Reporting - Document Management **Resource Management** - Thresholding - Emissions Monitoring - Sample Tracking **Risk Assessment** - Scoring - AI **Logistics Intelligence Software** - Predictive Analytics - Freight Audit - Order & Container Tracking - Dashboards - Contract Optimization - Data Entry - Carrier Performance **Emissions Tracking - Carbon Accounting** - Setup - Templates - Compliance - Workflows **Delivery** - Flows - Alerts - Inventory - Modes **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Data** - Visualization - Dashboard **Compliance Management** - CCP Monitoring - Lot Tracking - Safety Plans - Visualization Tools **Compliance Management** - Inspections - Audit Trail - Compliance Plans - Site Maps **Risk Control** - Reviews - Policies - Workflows **Decarbonization - Carbon Accounting** - Reduction Planning - Carbon Credits - Monitoring **Additional Functionality** - Cloud - Mobility **Traceability** - Barcoding - Custom Workflows - Food Labels - Recall Messaging **Administrative** - Dashboards and KPIs - Reporting - Device Integration **Monitoring** - Vendor Performance - Notifications - Oversight **Analytics - Carbon Accounting** - Data Sources - Forecasting - Custom KPIs **Agentic AI - Asset Tracking** - Natural Language Interaction **Workflow Automation** - Rating - Dispatch and Tender - Invoice Management - Digital Document Reconciliation **Platform** - Incident Reporting - Integrations - Recipe Management **Reporting** - Templates - Centralized Data - 360 View **Integration - Carbon Accounting** - ERP - GRC **Network Management** - Geographic Optionality - Automated Onboarding **Agentic AI - Third Party & Supplier Risk Management** - Adaptive Learning - Decision Making **Agentic AI - Carbon Accounting** - Autonomous Task Execution **Performance** - Financial Analytics - KPIs - Benchmarking **Platform** - Data quality - Languages - Configurable Notifications ## Top osapiens Alternatives - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) - 4.5/5.0 (2,128 reviews) - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - 4.3/5.0 (596 reviews) - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,584 reviews)