SS
Sushma S.
Marketing Analytics Manager
Enterprise (> 1000 emp.)
"Bozzuto Marketing Analytics Manager Review"
2.5/5
What do you like best about Osano?

I like the flexibility of having the Osano privacy cookie banner supporting cross domains, and its backend interface is quite clear on emphasizing what the US states imply about privacy. Additionally, you can do A/B testing on the banner placement and keep a tab on all the clicks that are coming through with implied consent and opt-out. Review collected by and hosted on G2.com.

What do you dislike about Osano?

DSAR(Data Subject Access Request) is very manual at this point, making it very challenging to address the data deletion requests as we partner with many third-party CRM's. Review collected by and hosted on G2.com.

Response from Jeff Reame of Osano

Hey Suhma, I am happy to hear what you like about Osano. I've put you in contact with one of Osano's great Customer Success Managers to help resolve your issues around DSAR.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Easy, User-Friendly Platform for Non‑Tech Users"
4/5
What do you like best about Osano?

Easy platform to use and user friendly for non tech people Review collected by and hosted on G2.com.

What do you dislike about Osano?

Would like to have more learnings and action items to use. Review collected by and hosted on G2.com.

Jeffrey (J.J.) M.
JM
Jeffrey (J.J.) M.
Lead Global Privacy Analyst
Mid-Market (51-1000 emp.)
"We use Osano as our CMP for our global corporate website."
5/5
What do you like best about Osano?

I love how easy to it is to use and maintain the Osano tooling. You don't need to be a developer to manage the product which is great as a compliance professional. They are also the only vendor out there I've found that actually guarantees compliance with global laws rather than other vendors who love to leave any and all legal obligation in your hands. Review collected by and hosted on G2.com.

What do you dislike about Osano?

I haven't found anything I dislike about Osano yet. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Exceptional Support and Innovative AI Features"
5/5
What do you like best about Osano?

How quickly support resolves all issues & answers our questions. I love new AI feature that provides recommendation for the cookie/script classification. Review collected by and hosted on G2.com.

What do you dislike about Osano?

I like the new dashboard, but I think I would like more details on the first page. So for example, when I get an email that we have 3 settings with new discoveries it would be great to have a preview of specific domains. Review collected by and hosted on G2.com.

Vishmith W.
VW
Vishmith W.
Ecommerce Manager
Small-Business (50 or fewer emp.)
"Second time I'm using Osano"
5/5
What do you like best about Osano?

Osano has proven to be an invaluable tool for managing privacy compliance and data governance seamlessly. Its user-friendly interface simplifies what is often a complex and time-consuming process, enabling organizations to effortlessly monitor, manage, and ensure compliance with evolving privacy regulations.

I've used Osano in my previous company as well, and this is the second time. The automation capabilities significantly reduce manual tasks and enable using script manage function to assign many scripts in a row, which saves a lot of time.

Overall, Osano stands out as a comprehensive, reliable solution for businesses committed to maintaining high standards of data privacy and regulatory compliance. Review collected by and hosted on G2.com.

What do you dislike about Osano?

honestly, nothing. Osano delivered everything I hoped for Review collected by and hosted on G2.com.

JF
Julianna F.
Marketing Coordinator
Mid-Market (51-1000 emp.)
"A great option for companies looking to monitor their cookie consent"
4.5/5
What do you like best about Osano?

With the growing importance of consent and tracking of personal information, our company realized we needed a platform to help us manage our cookies and scripts. Osano is an easy to use solution with a helpful team of experts that provide simple steps to keep our company's website up to date. Any time we've had a question or needed further assistance, their team has provided prompt responses with the insights we need. We have a regularly scheduled check in to make sure things are running smoothly. The platform integrated with our existing site very easily. Review collected by and hosted on G2.com.

What do you dislike about Osano?

So far I haven't found anything I dislike about the platform. The latest update has removed any navigational difficulties or confusion. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Easy UI and DSAR Integration, Support Helped Overcome Consent Tool Hurdles"
4.5/5
What do you like best about Osano?

Easy UI, single script code, DSAR form simple to coordinate and implement. Review collected by and hosted on G2.com.

What do you dislike about Osano?

Activating the consent tool took a few tries because of the different levels and code conflicts, but we were able to figure it out with their support system and them helping looking at the code integration. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Feature-Rich but Needs Better Support and Bulk Automation"
3.5/5
What do you like best about Osano?

Good structure for pricing. Easy to install and some automation with automatic classifciations Review collected by and hosted on G2.com.

What do you dislike about Osano?

There is a lot of features we don't know how to use. Support doesn't always give the best response when asking for help, long wait times. Lack of bulk automations Review collected by and hosted on G2.com.

Verified User in Manufacturing
EM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Makes compliance easy"
4/5
What do you like best about Osano?

What I like best is that after our site administrator set it up, there's next to nothing I need to do to manage it. It runs in the background and makes staying compliant in different geographies very easy. Review collected by and hosted on G2.com.

What do you dislike about Osano?

We have had some slight issues when trying to implement captcha on our website between captcha and osano. The issues were eventually resolved but that's the only known issue we've ever had with Osano. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Fine Cookie Management Tool"
4/5
What do you like best about Osano?

It's difficult to get excited about cookie management but Osano gets the job done just fine. I like how granular the rules can get with different cookies or scripts running across our site. As well as the automated geo-specific rules and customizations we can apply. Review collected by and hosted on G2.com.

What do you dislike about Osano?

The setup was a little clunky. As a marketer involved in the setup, regex isn't exactly something I'm familiar with so I wish there was an easier way to create and apply rules in bulk. We also found customizing the styles of the banner and drawer to be a little frustrating. We opted to use a button in our footer to trigger the drawer for users to update their settings. While we eventually figured it out, we had to apply some custom CSS in our site to hide the widget & customize the drawer font styles. Review collected by and hosted on G2.com.