Oryx Dental Software Reviews & Product Details

It has very low latency when things are clicked, e.g. when clicking on an appointment in the schedule, the selection is registered immediately rather than after a delay (looking at you, denticon). Same goes for viewing radiographs, it's very responsive, they populate quickly, and can be viewed quickly. The multiple integrations are also really helpful, e.g. e-prescription, taking radiographs, the VOIP with Mango, billing, etc. The aesthetics is a big plus, and the relative ease of use too. Review collected by and hosted on G2.com.

There isn't much to dislike. There are some bugs regarding looking at radiographs in an FMS, sometimes I have to refresh the page to facilitate, or when taking intraoral photos, but I'm sure those can be worked on. Also when I'm writing a prescription using MD Toolbox, the MD Toolbox dialog window prevents me from using the window behind it unless I close it entirely, which is kind of annoying. I can open oryx in two separate windows as a workaround though. Review collected by and hosted on G2.com.

I like Oryx Dental Software for its ease of operation, which makes tasks straightforward for my dental office. The itemized billing feature is a significant improvement over the running ledger systems other software uses; it lets me categorize claims by date and payments, making it much easier to identify unpaid claims. Additionally, the initial setup was easy enough that my staff could handle it, and the transition to a cloud-based system was a big plus for us. Review collected by and hosted on G2.com.

I dislike not having live customer support. Currently, there's no one to call if we have issues, and we have to wait for someone to reply by email. Review collected by and hosted on G2.com.

It's cloud based, no server needed. You can log-in from home if needed to check the schedule or follow-up with patients on the chat. The design is smart and easy to use. I've worked with many different dental software in my 19 + years in dental and this is the go to dental software! Review collected by and hosted on G2.com.

There is only a few downsides compare to the others. Internet is a must. In a bind, I was able to use my cell phone hotspot when WIFI went down, which is rare. The live agent availably is greatly missed, so I don't feel like my issues are truly resolved in the chat. Review collected by and hosted on G2.com.

This is the best clinical practice management software I have ever used. I have already transitioned four clients to this platform. The automations continue to improve, which I really appreciate. I also like that credit cards are securely stored by the merchant, making it easy to set up payment plans and quickly clear accounts. The integration process was straightforward, and we received thorough guidance every step of the way. Easy to use from anywhere! Review collected by and hosted on G2.com.

While there are still some aspects that require improvement, I have noticed significant progress overall. The time clock feature, however, remains quite poor. The automation for AR functions adequately, but it unfortunately sends messages to individuals on payment plans, which is problematic. Auto posting ERA can be unreliable due to occasional glitches. Support is sometimes lacking in specific areas. Additionally, the insurance component appears to be designed primarily for in-network use, and configuring out-of-network options presents some difficulties. Review collected by and hosted on G2.com.

web based

adapts and evolves

open to suggestions (though I wish they were incorporated faster)

robust Review collected by and hosted on G2.com.

some quirks: would like a default schedule time for px types and assigned doctor/assistant time (rather than having to select each time). forms and reports can be challenging/counterintuitive to look at/search through. some items should be more easily maneuvered: referrals, you should be able to just search and select the name, not have to scroll through a drop down. treatment plan module: moving items around can be cumbersome; should always be able to drag and drop (even within the same appt). forms and emails and campaigns and consents are not straightforward to use Review collected by and hosted on G2.com.

I absolutely value the web-based and cloud-based nature of Oryx Dental Software, as it aligns with the trend I foresaw towards these technologies. This feature allows me to access the software from any terminal or mobile device with web access, requiring just a good Internet connection without the necessity of heavy server usage. Furthermore, I appreciate that it incorporates a systematic approach that I learned at the Kois Center, which is seamlessly integrated into the software. I love that the software integrates features that eliminate the need for third-party apps, making my workflow more streamlined. Additionally, the integration with AI and its web-based accessibility are some of the most useful features for me. The software also has extended capabilities to work with AI from Mango AI and Overjet, which enhances functionality without the need for additional third-party software. Review collected by and hosted on G2.com.

I find the onboarding process challenging. It's very difficult to onboard when there are so many features, and there aren't enough trainers or people who are knowledgeable about the software and use it on a daily basis. Review collected by and hosted on G2.com.

I love that Oryx Dental Software offers a comprehensive experience allowing me to do so much from each page without having to toggle between different modules or pages. Everything is easy to find and very user-friendly, which is a huge benefit for both myself and my practice. The ease with which it allows providers to take and track notes is outstanding, making record-keeping seamless and efficient. Their reports are user-friendly, adding to the overall usability. Additionally, Oryx effectively supports both our administrative and clinical teams. Clinically, its detailed system aids us in documenting findings and facilitates detailed note generation, especially during new patient exams. Administratively, the transition from a ledger to an invoice system is impressive, as it simplifies claims management and helps track what has been sent or remains pending. The morning huddle feature is particularly beneficial, providing a snapshot of the day that keeps our operations running smoothly. I highly appreciate how Oryx Dental Software streamlines routine tasks like sending consent forms, medical histories, and allows communication and task assignments within the team, making our daily operations significantly easier. Overall, the software stands out for its robust, user-friendly interface, and its ability to address the needs of both frontline and support staff in my dental practice. Review collected by and hosted on G2.com.

I find the process of documenting teeth findings and radiographic findings cumbersome as it requires toggling between two different areas. It feels disjointed because I need to use separate modules to record these findings, making the workflow less efficient. While I understand the distinction between oral cavity findings and radiographic findings, I would prefer a more streamlined process where I could input all information in a single module without switching back and forth. Review collected by and hosted on G2.com.

I appreciate Oryx Dental Software for its streamlined functionality that makes everything easy to use and navigable, which is particularly useful for clinical procedures. The software's use and implementation of artificial intelligence to simplify and enhance the reading of x-rays stands out as a very beneficial aspect. I also find the training modules to be extremely helpful, as they made the transition smoother for myself and my team, despite some initial challenges with the icons. Furthermore, I value the high recommendation from my colleagues, which was reinforced by my positive experience during the demo. Lastly, the integration of both clinical and billing processes into a single, efficient system is something I found uniquely advantageous in Oryx Dental Software. Review collected by and hosted on G2.com.

I found the initial setup of Oryx Dental Software a bit confusing, as there were some icons that took time for both myself and my team to adjust to. Additionally, the current price point feels a bit high for the features offered. I would also appreciate the inclusion of more features to streamline the clinical process further. It would be beneficial if additional clinical training was available, as well as having a representative assigned during the first few weeks of implementation to provide support. Review collected by and hosted on G2.com.

This is truly an all-in-one software solution. We no longer have to juggle multiple vendors, logins, or keep several windows open for different tasks. Everything we need—texting, forms, online scheduling, and payment processing—is integrated in one place. I also appreciate that the platform is designed with a clinical focus, understanding the unique needs of the office from a clinical standpoint, not just a business one. Review collected by and hosted on G2.com.

I would appreciate seeing additional automation features to help reduce the administrative workload. Review collected by and hosted on G2.com.

I love making custom templates for each procedure, and it's easy to customize things to send to patients. I also love the workflow for exams and documentation. Oryx Dental Software is very customizable and aids in efficiency. Review collected by and hosted on G2.com.

I feel the software could use more icons, especially for each procedure. Review collected by and hosted on G2.com.