Top Rated OrthoTrac Alternatives
Orthotrac makes going digital from old school paper filing SO easy! The switch was simple, of course normal learning curves but it is so nice to have everything about 1 patient in their file easy to search for instead of searching for a physical piece of paper. Review collected by and hosted on G2.com.
Sometimes it can be not so user friendly. I found myself or someone had to call a few times to understand how to run a report or get certain information. Review collected by and hosted on G2.com.
10 out of 11 Total Reviews for OrthoTrac
OrthoTrac has been in our office for more than a decade, in that timeframe, we have not had any problems teaching new team members the main functions of OrthoTrac. Since OrthoTrac does a little bit of everything (ie: clocking in and adding new patients), all of our team members are familiar with OrthoTrac and in turn, less hesitant to explore the other features. In short, the front and back offices can use OrthoTrac interchangeably and that is power to the patient as they are not waiting for a call back due to one team member not knowing a functionality. Review collected by and hosted on G2.com.
There are a few subtle critiques! Our office has the latest version of OrthoTrac available, in each update, we hope that we will finally be able to export a patient's PAs! We've found a way around this minor issue but all other records export with the patient's and xray's information. Other than that, I would love if OrthoTrac had user suggestions, I feel like there are so many functions I have yet to put to good use simply because I don't know they exist, hopefully in the next few updates. Review collected by and hosted on G2.com.
Orthotrac is practical and user-friendly for our office. I have been using Orthotrac since I began working in the orthodontic field in 2010 and I couldn't imagine using a different software. All of its features and designed nicely for each user in our office to use, whether it be financial, scheduler or clinical. Orthotrac is an efficient software that maintains patient information making it convenient to have everything in one place and be a chartless office. Eliminating paper trails and saving office space.
I also love that we were able to integrate the software with Rhinogram- which is a separate text messaging communications platform we use. Orthotrac is actually able to integrate with many other softwares that are available to help increase productivity in orthodontic practices. Review collected by and hosted on G2.com.
All updates are designed to fix any bugs and improve the software. The only thing I would suggest for improvement would be their customer care, as oftentimes it is difficult for the reps to assist with any minor technical issues we have ever encountered. Other then that any other issue is usually very minor and able to be resolved within minutes. Review collected by and hosted on G2.com.
It use to be a good software 20 years ago. Review collected by and hosted on G2.com.
Platform, the new upgrades, error messages, implementing and setting up but most importantly, the customer service and support. How can someone pay 600/ month to wait over 48 hours and still not receive a call back when 20 years ago the problems were answered immediately. Where is my support money going? Someone once described it well as a 1976 corvette. It still runs fast but its old. I would not purchase this software if I was setting up a practice or was a younger doctor. Review collected by and hosted on G2.com.
Easy access to all the patients records! Users can make to do lists that are easily accessible. It collects a lot of information and shows reports such as monthly goals, financial information, referral information and even oral hygiene! Review collected by and hosted on G2.com.
Sometimes pulling things up can be a little slow. Viewing photos in a different location than where they were uploaded can sometimes be fuzzy. Review collected by and hosted on G2.com.
easy to use features, I like having the option to have multiple windows open with different pulls of information on a patient while being able to view all the records at the same time. Review collected by and hosted on G2.com.
cant connect with an online scheduling system. SETTING UP LETTERS IS AN ABSOLUTE NIGHTMARE! Review collected by and hosted on G2.com.
I'm an ortho assistant and this program has really helped me with making things more efficient by reducing the choices that I need to make. Review collected by and hosted on G2.com.
Can lag when opens and sometimes it stops working Review collected by and hosted on G2.com.
I love how simple charting is made with orthotrac! There is a place to show how the patient wears elastics instead of just writing it in the notes. I like the drop down wire menu too! Review collected by and hosted on G2.com.
I wish the message option was more like an instant message vs an email message, we have to use a different product in order to message each other if the matter is urgent Review collected by and hosted on G2.com.
