it is an organized platform where I can see all po's in one place, see the dates, the status and the details of the suppliers/ it is user friendly Review collected by and hosted on G2.com.

As a first time user I'm still exploring the platform. so far so good. Review collected by and hosted on G2.com.

We successfully launched the platform in a short timeframe, efficiently configuring workflows to match our business processes and rapidly integrating multiple systems. Review collected by and hosted on G2.com.

The UI would benefit from a visual refresh, as the current design lacks distinction. The excessive uniformity makes it difficult for key actions and critical information to stand out, diminishing the look & feel and visual appeal of the platform. Review collected by and hosted on G2.com.

Being able to quickly design workflows flexibly, and the ability to have AI review a document and provide as summary that can then determine the best path for a user to work with us in Procurement. Review collected by and hosted on G2.com.

I cannot answer this as we are still building out our orchestration workflows. Review collected by and hosted on G2.com.

I like the ease of use and how fast the tool validates bank information. I also like the quick response from the support team. The integration was low effort on our company's IT team because ORO Labs worked with another partner doing adress and tax validation during our integration. Review collected by and hosted on G2.com.

It seems like a lot of international banks do not participate in the validation tool but our ORO Labs contact says more European banks are targeted for mid September so that is promising. Review collected by and hosted on G2.com.

User Friendliness and Intuitive Design

A key strength of ORO Labs' customizable procurement suite is its user-friendly interface. Feedback from User Acceptance Tests (UATs) indicates that the software is designed with usability in mind, allowing users to navigate its features with relative ease. This intuitive design facilitates quicker onboarding and adoption, which can reduce the overall time required for teams to become proficient.

Customization and Integration

ORO Labs offers exceptional customization capabilities, enabling organizations to tailor the software to their specific procurement needs. The integration of our own Language Learning Model (LLM) for subprocesses within the Procurement content management area stands out as a particularly valuable feature. Furthermore, ORO Labs' expertise in integrating with other established procurement solutions supports a smoother transition for businesses upgrading their systems.

Gen AI Capabilities

The "Ask ORO AI" feature provides robust document reading and summarizing capabilities, guiding users through complex processes with targeted questions. This functionality enhances efficiency by streamlining decision-making and reducing the potential for errors, thereby contributing positively to the overall procurement workflow.

Support and Collaboration

The support provided by ORO Labs has been commendable, particularly in terms of the availability and responsiveness of the key platform architect. The frequency of updates—weekly and even more often for critical features—reflects ORO Labs' commitment to continuous improvement, ensuring that client needs are addressed in a timely manner. Review collected by and hosted on G2.com.

Planning and Documentation

Despite improvements in loading times for master data, there is still an opportunity for ORO Labs to enhance its roadmap planning and project management processes. Ensuring timely and predictable delivery of updates and features would benefit users significantly. Additionally, the rapid growth of ORO Labs has led to challenges in maintaining comprehensive documentation, which is essential for supporting user experience and satisfaction.

Organizational Impact

ORO Labs has generated a vastly positive anticipation within our organization, this enthusiasm can sometimes outpace our capacity to effectively implement and leverage its solutions. Aligning organizational resources with the capabilities of ORO Labs' software will be crucial for maximizing its impact on procurement processes. Review collected by and hosted on G2.com.

The tool is intuitive as an end user, flexible to build what is needed, and the support team is really committed to building fit-for-purpose workflows. They are quick to respond and our team feels really supported by the entire ORO team. We were quickly able to deploy the product to a large user base and make weekly updates. Review collected by and hosted on G2.com.

The color palette in the UI could use a refresh. Messaging feature needs to differentiate more clearly between message threads Review collected by and hosted on G2.com.

Our experience with ORO's performance management platform has been nothing short of extraordinary. In a nutshell:

Efficiency Boost:

ORO replaced the spreadsheet chaos, freeing up time for strategic decision-making for our clients.

Strategic Insights:

Customized impact tracking reports allowed to identify measures across operations, supply chain, and more, resulting in informed decision-making.

Global Transformation Made Easy:

ORO facilitated seamless management of our global transformation program, providing transparency and streamlined workflows across multiple regions.

Single Source of Truth:

No more scattered data - ORO became our single source of truth, providing clarity and empowering leaders and team members.

Core Features Shine:

ORO's core features, from smart workflow engines to analytics, proved indispensable in supporting our business functions.

Responsive Team:

The ORO team's responsiveness and support throughout our journey have been commendable.

In summary, ORO is not just a platform; it's a strategic ally that delivers tangible results. If you're aiming for business excellence, ORO is the key. Review collected by and hosted on G2.com.

No dislikes identified thus far with working with the tool Review collected by and hosted on G2.com.

ORO's architecture (through custom forms, progressive engagement and configurable workflows) enables the system to be tailored to the way the users want to work.

Easy modifications of intake forms and workflows enable changes as organizations evolve without excessive effort.

These characteristics, along with the intuitive UI, has been a game changer in user adoption. Review collected by and hosted on G2.com.

Nothing. ORO has been able to address every business problem we wanted in the end to end spend management flow. What they don't do today, they will get to because the system capabilities exist. Review collected by and hosted on G2.com.

1. Speed of execution - truly agile

2. Customer centricity - ownership of the team

3. Product is very flexible, you can customize it to support your business process. Review collected by and hosted on G2.com.

At times minor bugs. Also the UI can be at times more intuitive. Review collected by and hosted on G2.com.

Allowing the flexibility for anyone to create workflows that suits their business requirements.

We have various workflows that are tailored to our requirements.

It very easy to implement and integrate with other systems like Netsuite

Its simple and inituitive enough that it guides users through the flows.

The brilliant customer support team at ORO that is always around to answer and resolve questions, listen to feedback and bring in new enhancements and features.

The leadership team personally investing time to ensure that the product meets the customers requirements. Review collected by and hosted on G2.com.

Currently the users not having the ability to generate their own reports, but that feature is expected soon. Review collected by and hosted on G2.com.