We recently implemented Oro Labs to manage our supplier onboarding process. As expected with any new rollout across regions and teams, there have been challenges and a learning curve — but also some real progress.

One of the things we appreciated most is that the Oro team built the workflows for us based on our specific requirements. They didn’t just deliver a generic template — they listened, asked the right questions, and made adjustments to reflect the complexity of our setup. That saved us time and helped us move faster, even though we’re still working through alignment on some internal processes.

The platform itself offers the right balance of transparency, compliance, and regional flexibility, which we need to meet local requirements without losing control or visibility.

We’re not finished — there’s still work to do to get everything fully up and running — but the support from Oro has been outstanding. They’re responsive, hands-on, and open to iterating with us, which has made a big difference in navigating the more complex parts of the implementation.

All in all, a promising start. Oro Labs is already showing that it can become a strong part of our procurement ecosystem — especially with a team that’s clearly committed to making it work for us. Review collected by and hosted on G2.com.

Still fine-tuning some features and flow Review collected by and hosted on G2.com.

We implemented ORO for supplier management and TPDD processes, it's been used daily by hundreds of users across several departments and it's a great tool.

The UI is lean, clean and super functional. The application is highly customizable for our needs, the integration with several systems is straightforward and the team is amazing.

From Customer Service to Project Leads to Technical Consultants, the commitment is impressive and the support has been outstanding on all stages of this journey. Review collected by and hosted on G2.com.

Nothing so far. We are really happy with the outcome of this implementation. Review collected by and hosted on G2.com.

The platform is highly intuitive and user-friendly, which makes onboarding and daily use very smooth. I particularly appreciate the flexibility in configuring workflows to match our procurement and compliance processes.

Additionally, the support from ORO’s customer management and development teams has been outstanding—they are responsive, collaborative, and genuinely committed to helping us succeed. Review collected by and hosted on G2.com.

While the platform is generally easy to configuere, some customisation options can be limited without technical support for more complex workflows. Review collected by and hosted on G2.com.

Their transparency of the process, guided use of process, orchestration of different systems, great customer support. Review collected by and hosted on G2.com.

No being able to do the full sourcing cycle including RFX. Review collected by and hosted on G2.com.

Oro provides a clear and user-friendly structure for onboarding suppliers. The centralized document management and progress tracking features help streamline communication and reduce manual follow-ups. Review collected by and hosted on G2.com.

The interface with SAP integration has some limitations, particularly when it comes to syncing data smoothly. This can lead to inconsistencies and additional manual effort. Review collected by and hosted on G2.com.

The tool is pretty easy to use as an end user Review collected by and hosted on G2.com.

reporting capabilities could be improved Review collected by and hosted on G2.com.

The standout of ORO labs product is the flexibility to meet complex integrations with many mature existing systems. Equally impressive is the implementation team behind the application. Their expertise and dedication are evident in every interaction. Review collected by and hosted on G2.com.

Limited reporting capabilities and software bugs. Review collected by and hosted on G2.com.

They are kind and flexible to built management system Review collected by and hosted on G2.com.

Some requests are little slow to be answered . Review collected by and hosted on G2.com.

We’ve had a positive experience using Oro Labs for onboarding new suppliers.

The platform’s flexibility allows for easy customization to fit various scenarios and the automated workflows streamline tasks and improve efficiency. The possibility to integrate with internal procurement systems and external data providers for compliance and sustainability checks adds significant value. Overall, Oro Labs has helped us simplify and automate our processes, making onboarding quicker and more consistent, while the competence of the team ensured a smooth setup. Review collected by and hosted on G2.com.

Some minor bugs during roll-out, which were quickly fixed by the ORO team. Translations to different languages are not perfect at the moment. Review collected by and hosted on G2.com.