--- title: Orion Reviews meta_title: 'Orion Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Orion works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 14 scale: '5' date_modified: '2026-06-21' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Orion Reviews **Vendor:** Orion Labs **Category:** [Push-To-Talk (PTT) Software](https://www.g2.com/categories/push-to-talk-ptt) **Average Rating:** 4.7/5.0 **Total Reviews:** 14 ## About Orion Voice is the future of frontline work. The Orion PTT 2.0 Voice Platform drives productivity, employee safety, and customer engagement for the enterprise frontline workforce. Our global customers transform their workforce through Orion’s E2EE secure instant communications, voice automation and AI bots, advanced location services, and software integrations. ## Orion Reviews ### 1. Orion review **Rating:** 5.0/5.0 stars **Reviewed by:** Martina F. | Project Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Orion?** Orion is great because you can have multiple teams **What do you dislike about Orion?** Sometimes notifications get lost if you're in a noisy environment **What problems is Orion solving and how is that benefiting you?** bad reception ### 2. Solid communication system to replace expensive walkie talkies **Rating:** 4.0/5.0 stars **Reviewed by:** Craig M. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Orion?** We can have multiple teams and communicate only with the team you need at the time. **What do you dislike about Orion?** It is mostly user error but it can be tricky to get notifications that you are aware of in noisy situations or in situations where you need to be quiet. **Recommendations to others considering Orion:** If you need a good secure push to talk app that allows you to communicate with multiple groups by voice and or messaging this is a great option. **What problems is Orion solving and how is that benefiting you?** Bad walkie talkie reception inside a large facility with lots of walls. ### 3. The control of operations is phenomenal **Rating:** 4.0/5.0 stars **Reviewed by:** Gian M. | Industrial Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Orion?** I really like that my team can communicate with distributed teams and handle dispatch with secure, web-based push-to-talk via a simply brownser. It also has great location visibility, mapping, management, and decision-making with its location services. It is also compatible with most networks **What do you dislike about Orion?** I don't like that sometimes my team complains that the platform disconnects from their devices. In other aspects, I have nothing add here as it is a well designed push to talk software **Recommendations to others considering Orion:** If you have communication problems in your team due to lack of office space or not having the technology available, this is a good option. **What problems is Orion solving and how is that benefiting you?** Team communication for those who don"t have a desk or office available. Now my team is able to communicate in a very effective and secure way, and we are able to monitor them closely ### 4. Excellent Communication App **Rating:** 5.0/5.0 stars **Reviewed by:** Michael K. | Assistant General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2022 **What do you like best about Orion?** The most helpful thing about Orion is that we always have it at our fingertips, and consequently, we don't have to invest in new equipment. **What do you dislike about Orion?** Sometimes there is a lag or delay in communication. **What problems is Orion solving and how is that benefiting you?** The first problem we solved was timely communication, and we are even able to translate from English to Spanish for some of our coworkers. ### 5. Great technology for communication with staff. Even when not in the building. **Rating:** 5.0/5.0 stars **Reviewed by:** Tisha K. | Hotel Housekeeping Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Orion?** Ease of use, and portability anywhere any time. **What do you dislike about Orion?** When the panic bot goes off. To easy for that to happen **What problems is Orion solving and how is that benefiting you?** Being able to locate staff when they are not responding and getting information sent out in real time. Better time management and communication. ### 6. Good system with efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2022 **What do you like best about Orion?** Automation. Monitoring. Reporting alerts. Creating logs. Presentation. **What do you dislike about Orion?** Pre-packaged monitoring items with other manufacturers. Lower the cost. **What problems is Orion solving and how is that benefiting you?** It is being used to monitor network, data center, all the IP devices and automation. It is a customized application that monitors and reports the performance and availability status of network and other critical components. ### 7. Great communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Orion?** I like that everything is seamless; you do not have to be on a desktop or laptop. Everyone has a phone, and it works super easy. **What do you dislike about Orion?** Not much of a dislike but would like a chat feature (text) **What problems is Orion solving and how is that benefiting you?** Orion has helped me with minor issues such as not being able to log in, in the past. ### 8. Highest Audio Quality and Security **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Orion?** Orion is compatible with all networks including, Wifi, mesh, satellite, and private LTE. End-to-end secure communication. Orion is an extremely low-latency push to talk even work on low bandwidth. **What do you dislike about Orion?** Sometimes it keeps disconnecting from the phone. **What problems is Orion solving and how is that benefiting you?** Orion improved team communication and helped our employees to become more productive. Its real-time feature helped to save time, that's great for our company. It also helped to monitor the employees. Its audio file feature allowed employees to send audio file instead of spending time to type messages. ### 9. The best messaging platform **Rating:** 5.0/5.0 stars **Reviewed by:** celia r. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2020 **What do you like best about Orion?** Orion has many advantages, but without a doubt the one that favors us the most is how easy it is to use. That's really the most amazing thing of all. It is also a super effective software with a very nice design. The messaging system for being so safe adapts perfectly to our needs, it is just what we were looking for in a software. **What do you dislike about Orion?** Honestly there is nothing wrong to add here. I am sure that any detail that may arise will be solved over time. **Recommendations to others considering Orion:** Messaging servers are really private and very secure. It is the best messaging software that you can have in your company. **What problems is Orion solving and how is that benefiting you?** What has improved the most in the team is communication, due to the simple way in which this platform is used, everything has improved. We are also saving ourselves a lot of time due to the different ways in which we can get a message across in real time, and that is a great thing for companies. ### 10. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Walker P. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2020 **What do you like best about Orion?** What I like most about this software is that what you have in cash is easy. I love it because it is a software with a very understandable and very aesthetic appearance, in addition to providing you with useful and simple tools for business communication, either between employees or to keep track of employees. The system is very secure, privacy is the maximum, it is encrypted and that gives us peace of mind at all times **What do you dislike about Orion?** Nothing to mention, we are really satisfied with the software, we have had a very good experience. **Recommendations to others considering Orion:** It has the best and safest business messaging, in addition to an excellent mobile application, I really recommend it because it is a total guarantee. **What problems is Orion solving and how is that benefiting you?** Monitoring employees is a great benefit, continuous communication with everyone has been the best, I love the PTT messaging system, in addition to having tools such as sending audio files and voice playback, its easy use allows adjusting is really a delight ### 11. Very efficient software with good results **Rating:** 5.0/5.0 stars **Reviewed by:** Sabdiel L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2020 **What do you like best about Orion?** What I like the most is that it really is very efficient, in addition to having a very pleasant and understandable interface, which allows it to be very accessible to all company employees and colleagues. It has a very secure private messaging system and it fits perfectly with our company, what I like the most is that communication between employees has really increased a lot. It has a PTT messaging system which guarantees the privacy of conversations. **What do you dislike about Orion?** It is a really understandable and very precise software when using it, we have nothing to say negatively about this platform. **Recommendations to others considering Orion:** This software is a real advantage, I totally recommend it, it has an easy to use and really efficient mobile application, fully guaranteed **What problems is Orion solving and how is that benefiting you?** The communication between employees and the company has increased remarkably, it is the greatest benefit, besides we have been able to achieve immediate results in projects thanks to the presence of this software in our work area, the advanced location system is really a huge advantage ### 12. Communication is Key **Rating:** 4.5/5.0 stars **Reviewed by:** Crystal Marie Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2020 **What do you like best about Orion?** The stylish color, size and phone connection. Perfect with me and my assistant working weddings and if somehow we can't hear each other in the walkie...we were still able to use our phones as backup. Definitely better than the walkies I had in the past. **What do you dislike about Orion?** Sometimes I had syncing issues while at an event. **What problems is Orion solving and how is that benefiting you?** The syncing issues. They helped me troubleshoot and provide updates and check-ins which I appreciate. ### 13. Optimal and easy to use system **Rating:** 5.0/5.0 stars **Reviewed by:** Aron I. | Publicist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2019 **What do you like best about Orion?** It is an extremely easy software, I love the messaging features it offers, it is a practical and easy to use system, with a pleasant user interface and an aesthetically clean appearance, the direct PTT messaging system is very good and very safe, It is also encrypted which strengthens privacy, I love that you have the possibility of sending audio files and recording, it is really an excellent tool for the communication of a company. **What do you dislike about Orion?** The limit of characters per message is a bit short, however this is offset by the excellent fluidity of the software. **Recommendations to others considering Orion:** I absolutely recommend this software, it is a complete platform with excellent tools for communication and business messaging, with the best PTT-based messaging, and with a mobile application of the highest level. **What problems is Orion solving and how is that benefiting you?** The communication in the company took a turn for good, the advanced location system has helped us a lot, in addition that the mobile application of this software is really powerful and effective, it has a function that has given us excellent benefits such as the recovery of messages in the application, all this accompanied by a really efficient technical support help. ### 14. Excellent platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Esteban M. | mark, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2019 **What do you like best about Orion?** I love this software, it is really complete, it has many tools, excellent for communication, it has a PTT messaging system which is really good, safe and very reliable, with speaker mode, you can also record and play files, it even has Advanced location excellent system. **What do you dislike about Orion?** The cost is very low, however the quality of the product responds for that, we are delighted with this software. **Recommendations to others considering Orion:** Fully recommended, it is the best communication platform today, excellent for the development of business communication. **What problems is Orion solving and how is that benefiting you?** It is a great tool for companies, it really offers you an automated communication system, in addition to having a cloud deployment, I love that messaging servers are really private and very secure, it is an excellent software. - [View Orion pricing details and edition comparison](https://www.g2.com/products/orion-labs-orion/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-06+06%3A42%3A45+-0500&secure%5Bsession_id%5D=3c0b6c17-9d7a-4d01-8a62-e2c3ba2f4795&secure%5Btoken%5D=974a06b04abd6059d1d3012b1888450885392d76675ae5e7cb5509c38b3fc9a4&format=llm_user) ## Orion Features **Messaging Options** - Text-based Instant Messaging - VoIP Number - Group Messaging - Record Audio - Transcription **ServiceNow Apps** - ServiceNow Integration - Value **Application Tools** - Emergency Button - Location Tracking - Headset Integrations - Desktop Application - Mobile Application **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Agentic AI - Push-To-Talk (PTT)** - Autonomous Task Execution ## Top Orion Alternatives - [Zello](https://www.g2.com/products/zello/reviews) - 4.4/5.0 (91 reviews) - [Voxer Business](https://www.g2.com/products/voxer-business/reviews) - 4.3/5.0 (60 reviews) - [Yac](https://www.g2.com/products/yac/reviews) - 4.7/5.0 (28 reviews)