The consumer experience of the integration and management of their subscriptions is pretty seamless - it delivers on the promise of offering convenience for consumers. The support team is excellent - quick to respond and effective in resolving issues. Our client success manager is also great - attentive and engaged with our business strategically. Review collected by and hosted on G2.com.

The analytics in the backend dashboard are powerful but not always intuitive, meaning that it can take some time to discover where the correct data you need is. Review collected by and hosted on G2.com.

“Ordergroove has been a key part in CBDistillery’s retention strategy. We’ve been able to create frictionless subscription experiences that our customers love, which enables us to stay ahead in today’s challenging market. Ordergroove has been an excellent subscription partner!” Review collected by and hosted on G2.com.

OG is continuing to improve its data analytics and customer insights. I wish we had access to these data points now but pleased with the fact that this is something they are working on. Review collected by and hosted on G2.com.

Their reporting was recently updated, and it is helpful to see what is working and what isn't. Our subscription program is very basic, and it has been a challenge to work with the OrderGroove team for optimizations. Review collected by and hosted on G2.com.

We've had a few different reps in my short time with the company. It has been tough to make meaningful progress since we always need to rehash our priorities and objectives. We also don't have full access to edit our subscription program in their tool since it doesn't play well with our CRM and can be frustrating. Review collected by and hosted on G2.com.

Littledata’s partnership with Ordergroove pairs our strong analytics functions with their best-in-class subscription software. We really enjoy working with Ordergroove’s team. They are very responsive and offer excellent support. Review collected by and hosted on G2.com.

There’s nothing I dislike about working with Ordergroove. Review collected by and hosted on G2.com.

If you running an subscription on your website, you know the pain in managing the system. Ordergroove will help you with this. Retention management to payments. They have it all. Review collected by and hosted on G2.com.

We havent faced any issues till now.Their support seems slower. They should improve the response time. Merchants cannot be waiting forerver for the emails and clarifications. Review collected by and hosted on G2.com.

Overall the platform itself has been pretty simple to use, we've seen some efficiency with the new Klaviyo integration which is relatively robust. Review collected by and hosted on G2.com.

One area of improvement would be their level of integration with other SAAS solutions, Recharge has a ton more right now. Review collected by and hosted on G2.com.

The features: fast and digestible KPIs, and a support team willing to guide you through your goals and experience. Review collected by and hosted on G2.com.

Did not have Klaviyo integration, however, this feature has now been added! Review collected by and hosted on G2.com.

Our account team has been helpful, and it does what it needs to - processes orders into Shopify, triggers automated emails, allows for frequency changes, skipped weeks, etc., but outside of the basics there isn't much to make it stand out. Review collected by and hosted on G2.com.

They have very few out of the box integrations other than Shopify and Klaviyo, which handcuffs us a bit in terms of data/reporting, and advanced strategic initiatives. Review collected by and hosted on G2.com.

Manages subscriptions - adjust frequency, quantity and skip or change date. Review collected by and hosted on G2.com.

Can't control retry attempts after a payment failure. Have to update payment for customers - maybe this is a plug-in issue with Big Comerce. Can't resend a reminder notice. Review collected by and hosted on G2.com.

Order Groove handles recurring orders and payments of the same. So business does not have worry about user's subscription, it will be integrated with your APIs. Review collected by and hosted on G2.com.

The OG team does not respond quickly when we have any queries or we want some UI changes to our subscription page. But it can vary depending on who is taking care of the request. Others may have a better experience with the support team, I am putting in, what I experienced. Review collected by and hosted on G2.com.