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OrderEase Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

7 months

OrderEase Integrations

(3)
Integration information sourced from real user reviews.

OrderEase Media

OrderEase Demo - Home Dashboard
Get a quick overview of orders and performance.
OrderEase Demo - B2B Ordering App
Upload your catalogs for direct digital ordering.
OrderEase Demo - Sales Rep App
Take orders on the go, available online and offline
OrderEase Demo - EDI Software
Automate order processing and streamline compliance—without the high costs or long setup times of traditional providers.
OrderEase Demo - ERP Integrations
Automate order documents directly to your back end systems.
OrderEase Demo - Marketplace Integrations
Unify shipping, website sales and top marketplaces with your existing business systems—with zero manual work or IT needed.
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OrderEase Reviews (17)

Reviews

OrderEase Reviews (17)

4.6
17 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive support provided by OrderEase, which streamlines order management and enhances operational efficiency. Many appreciate how it automates workflows, allowing businesses to save time and reduce manual tasks. However, some users note that integration with certain accounting software can be glitchy at times.

Pros & Cons

Generated from real user reviews
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Hannah R.
HR
Direct to Consumer E-Commerce Manager
Mid-Market (51-1000 emp.)
"Dependable Integration Partner with Excellent Customer Support"
What do you like best about OrderEase?

It has streamlined our order operations and relieved the burden of manual data entry processes for my team. Their team has consistently provided strong support, with same-day responses whenever issues arise, either confirming a resolution or outlining next steps. Our current account manager, Donna, has been especially helpful in maintaining clear communication and ensuring our active projects stay on track. Review collected by and hosted on G2.com.

What do you dislike about OrderEase?

There can be occasional challenges during new customer onboarding or when setting up new connections, however these are addressed quickly by the support team, and once everything is established, the system runs reliably. Review collected by and hosted on G2.com.

Randi S.
RS
EDI Specialist
Mid-Market (51-1000 emp.)
"OrderEase: Easy to Use, Seamless Integrations, and Super Responsive Support"
What do you like best about OrderEase?

OrderEase is very easy to work with. They helped us get our integrations dialed in to the exact process that worked best for our company, helping us save time and money daily. They are super responsive and the support is great. Review collected by and hosted on G2.com.

What do you dislike about OrderEase?

The only downside we have come across so far is not having support of a 753 & 754 routing request. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business (50 or fewer emp.)
"Very Helpful for Tracking Customer Orders"
What do you like best about OrderEase?

Very helpful to track orders placed by customers Review collected by and hosted on G2.com.

What do you dislike about OrderEase?

Sometimes glitches and doesn't load properly Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Small-Business (50 or fewer emp.)
"Simple, Straightforward Interface for Sales Rep Ordering and B2B"
What do you like best about OrderEase?

Simple and straightforward interface that works well for sales rep ordering. Review collected by and hosted on G2.com.

What do you dislike about OrderEase?

Speed is at times an issue, but OrderEase support is responsive in helping work through problems. Review collected by and hosted on G2.com.

ZJ
Trade Marketing Director
Mid-Market (51-1000 emp.)
"Efficient, User-Friendly System That Works Well for Our Team"
What do you like best about OrderEase?

Efficient system with not too many frills. It works well for my team and is extremely user friendly. Review collected by and hosted on G2.com.

What do you dislike about OrderEase?

Sometimes there's system glitches and I wish it was easier to edit/merge customers and orders, or clean up products. Review collected by and hosted on G2.com.

Blake P.
BP
Owner
Small-Business (50 or fewer emp.)
"OrderEase Took the Chaos Out of Our B2B Order Operations"
What do you like best about OrderEase?

When we started trading with Home Depot, we needed a fast and reliable way to manage EDI orders. Within 30 days, OrderEase had us processing Home Depot orders without our team needing to log into countless portals or manage documents. The level of support we received was second to none. Today, we have a fully automated workflow between our systems, our tech, and Home Depot, all thanks to OrderEase. Review collected by and hosted on G2.com.

What do you dislike about OrderEase?

Nothing needed at this time—their support team is usually very quick to resolve any issues, typically within 24 hours. Review collected by and hosted on G2.com.

DS
e-Commerce
Small-Business (50 or fewer emp.)
"Best decision to switch our previous EDI provider over to OrderEase more than a year ago!"
What do you like best about OrderEase?

- Ease of integration for multiple platforms

- Great support with clear communication from all departments

- Open to review and discuss new features to be added to assist with efficiency and alleviate manual workload

- Attention and dedication to provide and implement solutions that fit our unique business practices and operations Review collected by and hosted on G2.com.

What do you dislike about OrderEase?

- Customers are not able to track or see tracking numbers for shipped orders through portal

- No courier shipping options or value provided for customers at time of checkout

- No cc payment options at checkout

- Not able to edit or cancel an order through portal

The above are currently not available on OrderEase however we have discussed they have confirmed these features are in the works to be added. Review collected by and hosted on G2.com.

HM
VP
Small-Business (50 or fewer emp.)
"Best Time & Money Saver"
What do you like best about OrderEase?

This program has allowed our company to have a cost avoidance of 2 additional employees over the last 2 years. Our connection has opened up opportunities to do business with companies that require an EDI connection. Without OrderEase, we would have had to turn down the business or pay monthly fees to do business with these companies. Implementation was easy and response time by the OrderEase team was well above average. Our account manager is the best! We have grown with OrderEase over the past 3 years. New features continue to create better business solutions for our company. Review collected by and hosted on G2.com.

What do you dislike about OrderEase?

I would say the main downfall is that we do run into some hiccups along the way and we are not always sure what caused the issue. Review collected by and hosted on G2.com.

JD
President/Owner
Small-Business (50 or fewer emp.)
"Increased Order Efficiencies"
What do you like best about OrderEase?

OrderEase has allowed our small sales force to efficiently take orders, confirm details with our customers and get the product out the door for shipment quickly. The time it takes to process an order internally has decreased tremendously, allowing us to do more with less. Review collected by and hosted on G2.com.

What do you dislike about OrderEase?

The integration into Sage can be glitchy and requires reconnection at times. Review collected by and hosted on G2.com.

JB
Chief of Operations
Small-Business (50 or fewer emp.)
"Perfect for Scaling Business and Automation"
What do you like best about OrderEase?

The Account Managers are very responsive and the ease of use, especially with EDI Transactions! Review collected by and hosted on G2.com.

What do you dislike about OrderEase?

This is a tough question...If I had to pick something, Maybe it takes a sometime to get setup. However, all good things do :) Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

7 months

Perceived Cost

$$$$$
OrderEase Features
Entry
Register
Shipping
Tracking
Information Access
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OrderEase