Order Time Reviews & Product Details

We have a unique business that ranges from a small e-commerce store to off-the-shelf products, complicated custom products, and a service side of the business. OrderTime was the perfect solution for us to track our inventory without having to sync inventory to QuickBooks Enterprise Desktop. The support team helped us with our complicated setup and integrations, and has patiently helped us with any issues that came up. It has many ways to customize that suit your particular business's needs, and compared to other similar products out there, it's very affordable for the amount features it has. We are very glad we found OrderTime! Review collected by and hosted on G2.com.

Learning curve was steep, but we had never tracked inventory so we were starting from scratch. Review collected by and hosted on G2.com.

The Staff is friendly, knowledgeable, and very easy to work with and the dashboard is easy to learn. Review collected by and hosted on G2.com.

Staff shortages create longer wait periods for answers, but the answers are on target when received. Review collected by and hosted on G2.com.

It is a vastly-capable order- and inventory-management system with broad abilities for user customization. Review collected by and hosted on G2.com.

No downsides, really. The developer is aggressively upgrading and improving this already excellent product, so it will only get better. Review collected by and hosted on G2.com.

It's very intuitive - and user-friendly, which has made onboarding the software with our employees easier than we've had with past software transitions. Review collected by and hosted on G2.com.

Random one-off glitches that arise during day-to-day operations can confuse our employees. They question if they are not using the software correctly and have to be re-assured it's a random bug/glitch. With that, the support team is responsive and quickly gets back to any issues. Review collected by and hosted on G2.com.

the reports are already there for you, it takes a little twiking but once you have made a few ajustments everything you need to know is right there for you. Review collected by and hosted on G2.com.

There is not much that we dont like about useing Order Time there were a few bugs in the beging but a few support tickets with them and we got everything squarded out. Review collected by and hosted on G2.com.

Excellent filtering on all lists, and the customizable screens for editing and details allow us to hide unused fields that would otherwise clutter up the interface. Review collected by and hosted on G2.com.

Still a comparatively new product with some bugs that need to be worked out. Also, the report writing feature is not anywhere near as powerful as the one in All Orders. Review collected by and hosted on G2.com.

The capibility to work from anywhere and the ease of bringing in orders. Customer support is awsome always talk to a live person. Review collected by and hosted on G2.com.

The learning curve from

All orders but now it is great Review collected by and hosted on G2.com.

The team at OT is always ready and willing to help with any question or request and goes above and beyond to ensure it happens. Review collected by and hosted on G2.com.

There is nothing that I can say about OT that I dislike. Review collected by and hosted on G2.com.

Cost is reasonable, very intuitive and user friendly, you can work in multiple tabs, track serial numbers even in work orders, can be customized to company's specific needs and there is awsome customer support. Review collected by and hosted on G2.com.

I still have to find a feature that is not working well for me. Review collected by and hosted on G2.com.

I like the reorder analysis because it pretty much automates my purchasing. There item screen loads fast, other programs I trialed loaded our main inventory too slowly. I wasn't sure about cloud stuff, but I'm glad I went with this because I can pull it up on my phone. Review collected by and hosted on G2.com.

I'm subscribed, so there isn't much that I dislike about it. Just waiting on some other features like repair orders. It is on their roadmap for 2019.

The only reason I rated the ease of setup as a bit lower is because as a warehouse manager who has been doing everything from scratch.. it took a bit to really get into useing all the features in order time. Now that i've got a handle on it though I really couldn't go without it. Review collected by and hosted on G2.com.