Fedel S.
FS
Fedel S.
Day Program Coordinator
Mid-Market (51-1000 emp.)
"Order.co is Order.GOAT"
5/5
What do you like best about Order.co?

I like that they keep an on-going list of past purchases so we can reorder as neccessary without having to search or re-enter. I also like that we may integrate items according to our needs. These make ordering quick, easy and helpful. And I like that the returns is easy as well. The customer service is ecxceptional. 100% all around and will use frequently for all my ordering. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I had an issue in th part but spoke with the great staff at Ordert.co and they made corrective adjustments on their sirte regarding my concerns. Very happy Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

Hi Fedel! Thank you so much for sharing your feedback. Your review title made our whole team laugh! We may be order.goat, but mainly because of incredible partners like you!

We’re thrilled to hear that Order.co has made ordering quick and easy, from reordering past purchases to integrating items based on your needs. It’s also wonderful to hear that our returns process and customer service have met your expectations.

Thanks again for being a valued partner!

Moses R.
MR
Moses R.
"Centralized Shopping with Room for Improvement"
4/5
What do you like best about Order.co?

I appreciate Order.co for being a one-stop shop that simplifies our procurement process by providing a single platform to order a variety of products from different places, all through one website. This feature is extremely valuable as it streamlines the ordering process for necessary items like cleaning products, drinks, towels, and marketing supplies in the fitness industry. Order.co helps us connect with vendors such as Benjamin Supply Company and Friedman and Sons, making the procurement process easier by consolidating different points of contact and clarifying the minimums required for each order. I like that the platform assists in creating shopping lists that simplify reordering, which is incredibly helpful for managing supplies efficiently. The setup was smooth, and I found the guides provided by Order.co to be beneficial in navigating the site, which eased the challenge of transitioning from previous systems. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I sometimes find it challenging to locate products on Order.co that are easily found on Amazon. It would be beneficial to have a feature that allows me to make suggestions about what products could be included or found through Order.co to enhance the platform's offerings. Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

Hi Moses,

Thank you for sharing such thoughtful feedback! We’re thrilled to hear that Order.co is helping streamline your procurement process, simplify reordering, and make managing multiple vendors easier — especially for essential items in the fitness industry. It’s great to know that our setup guides helped make the transition smooth.

I also wanted to explain that the products visible in your catalog are determined by your organization’s settings, giving them control over what items are available for ordering. This helps balance flexibility with compliance and ensures everyone is ordering from approved selections. That said, we just released our brand new Global Product Catalog, which will make finding products (like the ones you might be looking for in Amazon) much faster and easier.

We appreciate your suggestions and are always looking for ways to enhance the platform. Thanks again for being part of the Order.co community!

Verified User in Medical Devices
AM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Streamlined Ordering Process Makes Life Easier"
5/5
What do you like best about Order.co?

I love having our ordering process streamlined in one place. We also love having the virtual card option. The ease of having multiple users that can utilize this tool lessens the amount of purchase requests that come into our email inbox. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I wish cancelling orders was easier. The checkout process has recently changed and it hasn't been my favorite update. A lot of the users we have that aren't as well versed with Order.co as I am, they are having a hard time with the new checkout process and the coding piece of it is now hidden, which creates more work for us on the purchasing department side of things. I also wish there was a way to customize the view in the virtual cards tab. I would love to see a date that the card was last used. That would be extremely helpful in end of month reconciliation. Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear that Order.co is simplifying your ordering process and that the virtual card feature has been such a helpful tool.

We also appreciate your notes on the recent checkout changes and the virtual cards tab. Your suggestions are exactly the kind of feedback we look for to help guide platform improvements. Please don’t hesitate to reach out to our team — your insights could directly inform future updates.

Thanks again for sharing your experience and for being part of the Order.co community

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Centralized Purchasing Made Simple and Efficient"
4/5
What do you like best about Order.co?

As an Operations Manager who has supervised multiple locations, I really value how Order.co centralizes our purchasing and gives us clear visibility into spending across the organization. It has significantly simplified ordering and reduced the time our teams spend managing procurement. The platform is easy to use, even for new staff, and the built-in approval workflows and budgeting controls help maintain consistency and prevent unauthorized purchases. The consolidated invoicing has also been a major time-saver for our finance team. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Some reporting and analytics tools could be more intuitive, and it can take extra time to customize the data in the format we need. We've also run into limitations with a few vendors whose ordering or freight requirements don't integrate smoothly. Additionally, occasional platform updates adjust the user workflow, which requires time for teams to adapt. Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

Thank you for sharing such detailed feedback! We’re thrilled to hear that Order.co has helped streamline purchasing across your locations, simplified ordering, and improved visibility into spending.

We also appreciate your insights on reporting, vendor integrations, and workflow adjustments — our team continually works to make these areas more intuitive and seamless. Your feedback helps us prioritize improvements so we can keep supporting your operations efficiently.

MA
Melissa A.
"Convenience Redefined with Fast Deliveries"
5/5
What do you like best about Order.co?

I love using Order.co for its sheer convenience when ordering everything in one place, which significantly streamlines my workflow and management of household items for the treatment center. The fast delivery is a highlight for me, as it ensures that all necessary items are received quickly, minimizing downtime and inefficiency. This swiftness combined with the ease of using the platform means I don't have to spend excessive time navigating different vendors or handling complex procurement processes. The simplicity of having all my needs consolidated into one website means I have more time to focus on the core work of attending to clients, instead of administrative tasks. The initial setup was very easy, which was a great start and encouraged a smooth transition to fully utilizing the service. My satisfaction with Order.co is so high that I gave it a perfect score on how likely I am to recommend it to others, signifying my trust in its reliability and functionality. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Nothing Review collected by and hosted on G2.com.

SS
Sidonia Maria S.
Director Of Accounting
"Streamlines Supply Ordering with Ease"
4.5/5
What do you like best about Order.co?

I find Order.co incredibly helpful for ordering supplies, as it offers a wide selection from different vendors, which is essential for our stores and corporate office. I love how easy it is to use the website, especially since it allows one person to place an order and another to approve it, streamlining our process. The customer service stands out for being efficient and supportive, which makes a significant difference in our daily operations. I highly appreciate the budgeting tool, as it helps us keep track of expenses versus our budget, ensuring we maintain financial control. Setting up Order.co was very easy, even several years ago, which made our transition from Uline and Staples seamless. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I sometimes find the delivery times, especially for products from Amazon, to take too long. It would be ideal if Order.co could expedite deliveries at least in major cities like New York and Los Angeles. Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

Hi Sidonia! Thank you so much for sharing your thoughtful feedback! We’re thrilled to hear that Order.co is helping streamline your ordering and approval process, provides broad vendor selection, and keeps budgeting under control.

Regarding delivery times, I'd like to encourage you to reach out to our team so we can update your preferences and prioritize shipping where it’s most relevant. While shipping speed can vary by vendor, we’re happy to help ensure your most urgent orders get there as quickly as possible.

Thanks again for sharing your experience and for being part of the Order.co community!

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Improved Ease of Ordering and Expense Tracking"
5/5
What do you like best about Order.co?

ease of ordering, links to expense account Review collected by and hosted on G2.com.

What do you dislike about Order.co?

would be great if each user could add their own products/items faster than emailing support Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Thank you for the review! We're glad the platform's ease of ordering and expense tracking links have worked well for you.

I'd recommend reaching out to your account admin to discuss adding your own products instead of emailing support - I believe you might be running into a wall with permissions, rather than a product limitation. Thanks for the specific, helpful input.

Garrett D.
GD
Garrett D.
General Manager
Small-Business (50 or fewer emp.)
"Seamless Multi-Order Submissions with Easy Expense Tracking"
5/5
What do you like best about Order.co?

Being able to submit multiple orders seamlessly and being able to track and set limits on expenses. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Nothing on my side has been a hinderance. Review collected by and hosted on G2.com.

Lola A.
LA
Lola A.
"Streamlined Ordering, Room for Delivery Clarity"
4/5
What do you like best about Order.co?

I appreciate Order.co because it streamlines the purchasing process by consolidating most items into one spot, significantly reducing the operational steps needed. This centralization simplifies the management of multi-home orders, allowing for more efficient tracking and reducing the complexity involved in handling various home management tasks. The functionality of having everything in one location means there is less to track, which helps in avoiding unnecessary complications and operational inefficiencies. The streamlined invoicing process that Order.co offers is particularly valuable in addressing the operational needs associated with ordering, making my workflow smoother and more organized. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I find the delivery expectations challenging while ordering with Order.co. Prior to placing an order, it would be beneficial to know the expected delivery timeline. This would help to narrow down exactly if and when the order should be placed, minimizing cancelled orders by allowing us to plan ahead if it aligns with a feasible timeline. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Past Orders Make Reordering Fast and Easy"
5/5
What do you like best about Order.co?

Past orders help finding the products I've previously ordered faster. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Somtimes it's hard finding products without knowing the exact word to search for Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Thank you for the review! We're glad past orders make reordering fast and easy for you. We hear your point about search being tricky when you don't know the exact product name — that could be the nature of how your team set up products in the catalog. I'd recommend syncing up with your account admin for some of the items you've had trouble finding, and then we can adjust the labels of the products accordingly. Hope that's helpful!