Melissa C.
MC
Melissa C.
Assistant General Manager
Enterprise (> 1000 emp.)
"Flexible Substitutes and Multi-Site Ordering Made Easy"
5/5
What do you like best about Order.co?

The option to provide substitutes if the product is out of stock. The ability to utilize multiple sites for specific products Review collected by and hosted on G2.com.

What do you dislike about Order.co?

The only downside and this may not hold true for everyone the product ordered is not GL probably departments are not specifically responsible for their purchasing Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Thank you, Melissa! We're glad the substitution options and multi-site ordering have made things easier, and that our return process and communication have been a strong point for you. Thanks for the clear, specific feedback.

DR
David R.
Mid-Market (51-1000 emp.)
"Streamlines Ordering, Easy Setup"
5/5
What do you like best about Order.co?

I like that Order.co eases ordering through one platform. Being able to view the funds we have available and the order categories is really helpful. I don't have to manually add up the amount spent, which makes organization simple. The initial setup was also very simple. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I find the organization of items lacking. It would be better if there were columns for each brand. Review collected by and hosted on G2.com.

NB
nina b.
"Effortless Ordering with Order.co"
5/5
What do you like best about Order.co?

I love using Order.co every week for work because everything is already there, and I don't have to enter numbers like I used to on the old system we used. It's easier to order things and requires less looking up. I love that everything is just a click away, and it's easy to look up old orders. The fewer steps I have to take, the better. The initial setup was easy, even though I was worried it might be difficult for me to remember the steps, but it turned out to be very straightforward. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

There hasn't been any dislike of order.co. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Seamless and Efficient, But Homepage Needs Clarity"
4.5/5
What do you like best about Order.co?

I like that Order.co is seamless and very organized, making it easy to work through. I appreciate the ability to search up any materials I might need. This feature makes it even easier to find something specifically, saving me time and allowing me to prioritize tasks. The initial setup was also very easy; all I had to do was create an account and sign in. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

The home page sometimes is a bit confusing because there's a lot of information at once on the home screen. Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Thanks for the thoughtful review! We're glad the platform feels seamless and that search makes finding materials easy.

On the homepage feeling like a lot at once — we've passed that along to our product team as we simplify that view. If you'd like a direct hand in shaping it, we'd love to have you join our user council, where you can preview upcoming UX changes and share feedback before they roll out. Reach out to your account manager if you'd be interested!

Michael I.
MI
Michael I.
General Manager
Small-Business (50 or fewer emp.)
"Timely Order Placement, But Needs Better Inventory Updates"
4/5
What do you like best about Order.co?

Orders for the most part are placed in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Items are not updated once that item is no longer available. Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

Hi Michael! Thank you for sharing your feedback. We’re glad to hear that consolidating all your purchases into one platform is helping — not having to shop across multiple sites can definitely save a lot of time!

We’d also encourage you to share more details with our team about item unavailability. We have a setting that helps find alternative vendors if a certain item is out of stock, and we recommend turning that on to ensure your orders are fulfilled smoothly.

We hope this is helpful, and thanks again for being a valued partner!

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Very bad do not recommend"
0/5
What do you like best about Order.co?

its the worst, I need to order but it doesnt let me. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I never received the verification code, reached out to customer service, solved nothing. simply wasting my time and still can not oder anything which is essential to my role Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Hi, thanks for the feedback. That's really unusual, and we're sorry to hear you had that experience — we'd like to get this sorted as soon as possible. Could you email us at mark@order.co so we can look into it directly?

MV
Madeline V.
General Manager
Small-Business (50 or fewer emp.)
"Clear Tools, Needs Better Support"
3.5/5
What do you like best about Order.co?

I appreciate the product catalog and budgeting tools in Order.co because they are clear, concise, and easy to use. These features significantly streamline my ordering, inventory, and budgeting processes, which is crucial for maintaining brand standards across a nationwide company and efficiently tracking expenses. Additionally, the initial setup was very easy, and Nicole provided excellent assistance during implementation, which made the transition smooth. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I find the support inadequate. This aspect of the service does not meet my expectations and could be significantly improved to enhance the overall user experience. Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

Hi Madeline! Thank you for sharing your feedback. We’re glad to hear that you found implementation to be fast and smooth and that you're finding value in the extra time to pay vendors and product catalog to help with brand compliance.

We also appreciate hearing about your experience with Support. Our team is usually something customers rave about, so we’d encourage you to share this experience with your account manager — we’ll make sure it gets sorted and that you have the help you need.

Thanks again for being a valued partner!

Maxx G.
MG
Maxx G.
Supply Chain and Inventory Manager
Small-Business (50 or fewer emp.)
"Great Order Management"
4/5
What do you like best about Order.co?

Having all my orders managed in one place makes it much easier to keep track of everything. I find the Order History feature particularly helpful when I want to compare prices and shipping times. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

The only frustrating aspect of using ORDER.CO is that sometimes my order arrives physically, but it hasn't been processed in the system yet, which means I can't bring in my PO. Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

Hi Maxx! Thank you for taking the time to share your feedback. We’re glad to hear that managing all your orders in one place and using order history is helping streamline your process and supporting your finance team.

Regarding orders that arrive before being processed in the system — I’d encourage you to share that feedback with our team when it occurs. Your input helps us identify these situations and improve the experience for you and all our customers.

Thanks again for being a valued partner!

Moses R.
MR
Moses R.
"Convenient and User-Friendly Platform for Supplies"
4/5
What do you like best about Order.co?

I really like how Order.co is easy to navigate, which simplifies managing various aspects of my day-to-day operations. I appreciate the ability to access several vendors from the same platform, whether it’s through their app or CRM, offering a comprehensive resource for all my supply needs. This multi-vendor access contributes to enhanced convenience and efficiency. Additionally, I admire how Order.co valuably incorporates user feedback into their services, which helps tailor and improve the overall experience. This responsiveness allows the platform to evolve and better meet the needs of businesses, particularly in the fitness industry where adaptability is crucial. Furthermore, the initial setup experience seemed straightforward, thanks to thorough explanations, walkthroughs of features, and effective tutorials, making it accessible even for new users. It all contributes to a smooth user experience that ultimately enhances the service we provide to our patrons. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I think it would be beneficial if Order.co had representatives who regularly checked in with different organizations. This kind of personalized contact could enhance the relationship and ensure that the service is always aligned with our evolving needs. However, there haven't been any significant issues that stand out to me with Order.co as of now. Review collected by and hosted on G2.com.

Kate N.
KN
Kate N.
"Effortless Ordering, Stellar Service"
5/5
What do you like best about Order.co?

I find Order.co incredibly helpful for managing studio supplies at Solidcore, as it allows us to acquire our supplies with ease and in a timely manner. I like how simple it is to edit and modify orders, ensuring that any changes can be made effortlessly and without any hassle. The quick delivery of orders is another aspect I really value, as it means we rarely face delays in receiving the supplies, which is crucial for smooth operational workflow. Additionally, the customer service provided by Order.co stands out for me, offering reliable support whenever needed. I also appreciate how the initial setup of the platform was seamless and fast, making the transition to this system remarkably smooth. Overall, Order.co is a comprehensive solution that meets all our needs efficiently, and I would strongly recommend it to others, as reflected in my high willingness to recommend score of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Nothing Review collected by and hosted on G2.com.