I liked how easy it was to order on Order.co. The site was very user-friendly. One of the features I found valuable was that it saved order history and recommended frequently ordered products. This was helpful because if I missed something on my order list, I could just skim over my recent purchases, and it would remind me of something else I needed. The setup on Order.co was also very easy. Review collected by and hosted on G2.com.

I didn't have any complaints with Order.co other than a pretty slow delivery rate. I wouldn't get the things I ordered for anywhere from 1 week to 2. Review collected by and hosted on G2.com.

I really appreciate Order.co for its user-friendly interface, which makes navigation intuitive and shopping a seamless experience. The platform's shopability allows me to manage supplies and orders with ease. Another aspect that stands out is the level of customization available, which is exceptional and enhances the overall user experience. Order.co effectively streamlines the ordering process by consolidating billing and accounting for supplies from over 20 vendors into one accessible place. This integration provides me with valuable oversight and reporting capabilities, assisting in budget management and aiding field leaders to remain informed. The system’s ability to enhance efficiency across complex logistical operations is particularly beneficial. Review collected by and hosted on G2.com.

Order.co recently changed the workflow for both receiving and returns, making it very clunky. Previously, these functions were accessible directly from the order page and could be executed easily using checkboxes. Now, they are not in intuitive locations, requiring toggling back and forth between different pages to complete the actions. Review collected by and hosted on G2.com.

What we like best about Order.co is that it gives us a single, standardized way to manage purchasing across a large network of clinics without creating extra work for frontline teams. It’s easy for our center staff to use, while still giving Finance and Operations strong controls, clear approval workflows, and clean reporting. That combination of simplicity for end users and discipline for the organization is the real value for us. Review collected by and hosted on G2.com.

We see the biggest gaps in reporting, configuration flexibility, and day-to-day usability at scale. The out-of-the-box reporting and analytics are fairly limited for a multi-location healthcare organization, so we still have to do a lot of work outside the system to get the views we need. Approval workflows and budget controls are powerful but not always intuitive to configure for different clinic types, which leads to some manual workarounds. Finally, the catalog/search experience can feel cumbersome when you have a large number of locations, vendors, and items, so it takes a bit more navigation than we’d like for frontline staff. Review collected by and hosted on G2.com.

What I like best about my orders is there is a lot of selection for what I need. Review collected by and hosted on G2.com.

The thing I absolutely loathe about Order.co is that they leave you I n the dark if you have a delayed order. They don't tell you if your order is going to be late at all. They wait until you reach out well past the delivery date to tll you that your order is on back order and will be months late, or it needs to be refunded, or it is lost in translation. Not good for business. Review collected by and hosted on G2.com.

It’s easy to use and manage. It allows me to add items easily and limit options for my team. Review collected by and hosted on G2.com.

Honestly, I don’t have much to dislike about Order.co. Review collected by and hosted on G2.com.

I like the convivence of being able to order from the comfort of my desk right then when your thinking of the product. Review collected by and hosted on G2.com.

I have found a lot of things that are not in stock and no items to replace what is out of stock. Review collected by and hosted on G2.com.

Price matching and order pivoted if an item is out of stock Review collected by and hosted on G2.com.

Not knowing if an item is out of stock when initially placing the order. Review collected by and hosted on G2.com.

Easy to order products in one place and know what my budget is anytime I need it. Review collected by and hosted on G2.com.

Sometimes products are on back order, it is difficult for me to track an order. I have to contact customer support for information. Review collected by and hosted on G2.com.

I like that Order.co is just really simple and easy to use, and the initial setup was super easy. Review collected by and hosted on G2.com.

there could be more options for decor, but I don't know if that's an Order.co thing or if that's my company's thing. Review collected by and hosted on G2.com.

How helpful the team is when reviewing products Review collected by and hosted on G2.com.

That I have to manually add stuff on there Review collected by and hosted on G2.com.