Ralph H.
RH
Ralph H.
Operations Manager
Small-Business (50 or fewer emp.)
"Easy to Use, Budget-Friendly, and Backed by Superb Customer Service"
5/5
What do you like best about Order.co?

Very easy to use. Setting your favorites makes it simple to re-order. I love how the budgeting feature helps you stay on track and not overspend. The pricing is very competitive, if not better. Customer service has been superb whenever I’ve had an issue. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

The only thing I can think of is returning material that came in damaged or wrong. Had a hard time finding that page a couple of times. Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Thank you, Ralph! We're glad the favorites feature, budgeting tools, pricing, and our support team have been working well for you. In regards to finding the return page, here's a step-by-step guide on how to find it. Perhaps you can bookmark this for easy reference:

https://ordercompany.zendesk.com/hc/en-us/articles/360002552493-Customer-Support-Returns-Delivery-Issues-and-more

Thanks again for the detailed review!

ES
Evan S.
Associate Operations Manager
Mid-Market (51-1000 emp.)
"Easy List Creation for Business Spending"
4/5
What do you like best about Order.co?

The ability to create lists for certain areas of business spending Review collected by and hosted on G2.com.

What do you dislike about Order.co?

My company's integration with Order.co has removed the ability for us to add new items manually. We instead have to go through an entire requisition process through Workday, which can take several days to get approval Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Thank you, Evan! We're glad the list creation feature has helped with tracking spending across your business.

We hear your frustration about the added steps through Workday for new items - since this is tied to how your company configured the integration, we'd recommend looping in your internal admin team to see if the requisition workflow can be adjusted, and we're happy to support that conversation from our side if useful. Thanks for the honest feedback.

BR
Bobby R.
Supply Manager
Small-Business (50 or fewer emp.)
"Order.co Makes Ordering Easy and Cost Insights Clear with AI"
5/5
What do you like best about Order.co?

I love the Order.co platform and the following are some reasons why. Its easy to upload products into my catalog. Its fast and easy to search for any product to order it. I love the new AI feature. It has really helped me to understand what im ordering, how often im ordering it, and how much the company has spent all year on the product. I'm learning where i can cut costs and help save my company a lot of money. I am able to view all of the people who are spending for the company, and what they are spending. I am able to view all my invoices in one place and pay them with ease. The platform has made my job a lot less stressful. Thank you. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

There really isn’t much that I dislike about this platform. It can be stressful at times when there’s a two-week delivery window, especially since I’m ordering a lot of things from different vendors. The products are needed within a few days, but there is nothing in my control after the order is sent. Review collected by and hosted on G2.com.

Ande R.
AR
Ande R.
Showroom Manager
Mid-Market (51-1000 emp.)
"Easy Ordering and Budget Tracking for Our Team"
4/5
What do you like best about Order.co?

It’s easy to place an order and keep track of our budget. Our corporate team can also add items as needed, which is great. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Sometimes it isn’t easy to search for a specific item, but I can usually find what I need by using the filters and browsing on my own. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
UI
Verified User in Individual & Family Services
Enterprise (> 1000 emp.)
"Effortless Order Management with Timely Notifications"
5/5
What do you like best about Order.co?

I really appreciate how it organizes my orders and keeps me informed with email notifications about upcoming deliveries. The customer support is excellent—always dependable and quick to respond! Review collected by and hosted on G2.com.

What do you dislike about Order.co?

One thing that frustrates me is that I can't edit an order once it's been processed. I also sometimes wish the system would automatically remove products that are out of stock or unavailable, especially on Amazon. However, I do appreciate that these unavailable items remain visible, since they often serve as a useful reference. Another feature I would find helpful is some kind of indicator, like an asterisk, to show which item was the last one I purchased. For instance, when I search My Products for Thermal Laminating Sheets, I usually click through each brand I've ordered before to compare current prices. If there were an asterisk marking the brand I bought most recently, it would save me the time of tracking down which one I previously got at the best price. Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

Thank you so much for taking the time to share such detailed feedback — we really appreciate it. It’s fantastic to hear that Order.co is helping you stay organized, keep track of deliveries, and streamline budgets. We’re also thrilled to hear your praise for our support team; they’ll be excited to know their efforts are making a difference.

Also, your idea about indicating the last-purchased product is a really practical suggestion, and insights like yours help guide our roadmap. You'll be pleased to hear that our new AI Command Center can actually help you pull up your past purchasing patterns, identify which brand you purchased most recently, and even analyze prices across vendors. It’s designed to give you exactly the kind of visibility you’re looking for.

Thanks again for sharing your thoughts and for being part of the Order.co community.

Lindsay  L.
LL
Lindsay L.
District Manager
Mid-Market (51-1000 emp.)
"Easy Online Ordering, Seamless Setup"
5/5
What do you like best about Order.co?

I like that Order.co is available at my fingertips, making it easy to go online to place orders, especially when retail locations are spread across the US. Additionally, the initial setup process was very easy and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

If we order the wrong item, how quick we have to return it and to get a new replacement. Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

Hi Lindsay! Thank you so much for taking the time to share such a thoughtful and detailed review. We’re thrilled to hear how much value Order.co brings to your retail operations — from reliable delivery to the ease of ordering and tracking spend seamlessly.

Regarding your note about shipping times — while delivery timelines often depend on the specific vendors, you can always work with our team to share any shipping preferences or deadlines. We’ll factor those in when placing your orders to help prioritize speed wherever possible.

Thanks again for being such a valued partner. We’re grateful for the opportunity to support your business and look forward to continuing to make your experience even better!

Polaris G.
PG
Polaris G.
General Manager
Small-Business (50 or fewer emp.)
"Fast Search and Handy Product Folders for Easy Access"
5/5
What do you like best about Order.co?

Being able to put products into a folder for easy access, the support team when I have an issue with an order Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I don't feel the option to use an AI assistant is necessary Review collected by and hosted on G2.com.

Nick N.
NN
Nick N.
Mid-Market (51-1000 emp.)
"Effortless Reordering, Needs Better Updates"
2.5/5
What do you like best about Order.co?

I like Order.co's ability to reorder, which means I don't have to manually re-find each item I want to reorder. This makes it easier for me to manage ordering products for my facility. I also find the centralized accounting feature beneficial for my company. The initial setup of Order.co was easy to handle. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I don't like that order feedback could be better. If a product is out of stock or wasn't delivered, I don't know until I check each item in the order. I should get an email immediately if there's a problem with a product to prevent delays. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Everything in One Place—Saves Time and Company Money"
5/5
What do you like best about Order.co?

I like that everything is right there. They’ll look up the products for me and add them to my catalog, so I don’t have to search for the one I bought last time. I also love that it helps me save the company money. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I haven’t run into any issues yet, and I’m really loving it so far. Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Thank you for the wonderful review! We're glad having everything in one place, and the help finding products you've ordered before, has saved you time and money. Thanks for sharing your experience.

ariel c.
AC
ariel c.
Enterprise (> 1000 emp.)
"Effortless Ordering with Quick Delivery"
5/5
What do you like best about Order.co?

I love how easy Order.co is to use, which makes ordering supplies for our company store a breeze. The easy ordering and quick delivery save me a lot of time. I also really appreciate that it's easy to find my order history and reorder the same products with just a few clicks. Additionally, the initial setup was very easy, which made getting started with Order.co smooth. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

nothing love it all Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Thank you, Ariel! We're so glad ordering has been easy and delivery quick for your team, and that setup went smoothly. Thanks for the kind words.