--- title: Order.co Reviews meta_title: 'Order.co Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 142 reviews by the users' company size, role or industry to find out how Order.co works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 142 scale: '5' date_modified: '2026-07-15' parent_category: name: Procurement url: https://www.g2.com/categories/procurement --- # Order.co Reviews **Vendor:** Order.co (formerly Negotiatus) **Category:** [Purchasing Software](https://www.g2.com/categories/purchasing-software) **Average Rating:** 4.4/5.0 **Total Reviews:** 142 ## About Order.co Order.co is an AI-powered procurement platform that connects purchasing, approvals, payments, and reporting in one intelligent system–so teams can place orders faster, cut manual work, and keep operations running smoothly. Order.co AI automates purchasing decisions, sources products at the best price, and flags risks before they impact your business. Trusted by brands like Dolce & Gabbana, WeWork, [solidcore], and Hugo Boss, Order.co helps hundreds of businesses reduce costs, gain tighter spend control, and free up teams to focus on higher-value work. Manage Every Purchase & Payment in One Place Order.co centralizes purchasing across all your vendors. Teams can shop from a customized catalog, submit orders for approval, and let the platform handle the rest. From logging into vendor sites and placing e-commerce orders on your behalf to generating compliant POs and reconciling invoices, Order.co eliminates manual tasks and ensures that every purchase is compliant, trackable, and on budget. Unlock 5-8% cashback rewards with AI-Powered Sourcing Order.co’s AI sourcing scans thousands of vendor data points — such as pricing, delivery speed, reliability, and more — to identify the best-fit supplier for each purchase automatically. Tap into a network of 40,000+ suppliers, access exclusive discounts, and proactively respond to shifting market conditions like price swings and tariff changes. Most customers save 5–10% in categories like maintenance and office supplies. Simplify Invoice Management & Automate Payments Reduce invoice processing time by over 80% with automated coding, 3-way matching, and reconciliation. Sync directly with QuickBooks Online, Sage Intacct, NetSuite, and more to pay on your terms and close your books faster, with fewer errors. Plus, unlock more float than traditional credit cards or card-based spend management solutions. Control Spend Without Slowing Teams Down Set granular approval workflows and custom budgets by user, location, or GL code. Order.co ensures teams stay compliant, even when ordering from e-commerce sites, while flagging fulfillment risks or delays, suggesting smarter alternatives automatically. Gain Real-Time Spend Insights & Forecast with Confidence Track spend as it happens. Get a real-time view of spend by department, vendor, or location. Evaluate supplier performance and forecast with predictive insights that help your business stay ahead of change. ## Order.co Pros & Cons **What users like:** - Users appreciate the **ease of use** of Order.co, enjoying convenient ordering from their desks with a clear website. (54 reviews) - Users value the **efficiency** of Order.co, appreciating streamlined operations and quick delivery that enhance productivity and convenience. (33 reviews) - Users appreciate the **ease of use** of Order.co, making ordering and managing needs effortless and efficient. (24 reviews) - Users value Order.co for its **time-saving capabilities** , streamlining procurement and simplifying ordering processes significantly. (22 reviews) - Users appreciate the **user-friendly interface** and **exceptional customer service** , making procurement efficient and streamlined. (20 reviews) - Implementation Ease (20 reviews) - Users value the **user-friendly navigation** of Order.co, enhancing convenience and efficiency in day-to-day operations. (20 reviews) - Users appreciate the **centralized management** of Order.co, which simplifies purchasing and enhances visibility across multiple locations. (19 reviews) - Setup Ease (19 reviews) - Convenience (18 reviews) **What users dislike:** - Users often face **supplier issues** with stock availability and integration challenges, complicating their ordering experience. (17 reviews) - Users find the **inconvenience** of canceling items and navigating the catalog experience frustrating on Order.co. (16 reviews) - Users experience **delays** due to slow support responses, order declines without reasons, and time-consuming customizations. (13 reviews) - Users express frustration over **missing features** like order editing and improved product searching functionality on Order.co. (10 reviews) - Users report **inefficient vendor management** on Order.co, facing issues with ordering processes, tracking, and configuration complexities. (9 reviews) - Long Waiting Time (8 reviews) - Users often face **ordering issues** with Order.co due to items being out of stock and unclear notifications. (8 reviews) - Purchasing Issues (8 reviews) - Poor Customer Support (7 reviews) - Users experience **update issues** that hinder availability and functionality, impacting the overall experience with Order.co. (7 reviews) ## Order.co Reviews ### 1. OrderCo Streamlines Purchasing and Empowers Management **Rating:** 4.0/5.0 stars **Reviewed by:** Floyd K. | Sr. Director Manufacturing and Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Order.co?** OrderCo has centralized our purchasing process throughout our company. The platform has allowed our employees to purchased the items they need without with great confidence. Plus our management team has the ability to see, review and approve all purchases in one platform. The report and payment structure allows our senior management to review spending by department. The credit line allows my company additional purchasing flexibility **What do you dislike about Order.co?** There is a 2nd step verification process is till a problem. Plus, for new projects that require CAD files and Drawings for vendors needs to be setup for a smoother transition. Virtual card payments are not being automatically updated on backorders **What problems is Order.co solving and how is that benefiting you?** Since we started using the OrderCo platform, our company has increased productivity by over 70%. The entire staff can now order products. This allows management to utilize the team in other aspects of the business. Plus, financial controls for the entire process is smoother and a lot easier to monitor. **Official Response from Bridey Joyce:** > Thank you, Floyd, for such a detailed review! We're thrilled to hear Order.co has helped centralize purchasing, given your management team clear visibility into approvals and spending, and contributed to a 50%+ productivity increase, that's fantastic to hear. We also want to acknowledge each point you raised: the two-step verification flow, smoother setup for projects needing CAD files and drawings, and virtual card updates not reflecting automatically on backorders. All three are being shared with our product team as areas to improve. Thank you for the specific, constructive feedback, it genuinely helps us prioritize. ### 2. Order.co Simplifies Multi-Vendor Purchasing and Delivers Unmatched Support **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha G. | Billing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Order.co?** There are a lot of "best" aspects of Order.co. Firstly, I can have all of my supplies from our many vendors all in one spot, which alone is a great feature. On top of that, Order helps us save money with no effort from me - they have a feature that will shop around for a better price on the same item. The amount of time and effort Order saves us is well worth the yearly fee. Their support team is unmatched, I don't have to worry about handling returns and waiting on the phone with vendors. They reply the same day and explain whatever steps I need to take in order to complete the return. The website itself is very user friendly. I have never had to waste time trying to figure out how to find or use something on the website. Order makes placing my supply orders quick and painless. **What do you dislike about Order.co?** In all honesty, Order.co helps me tremendously and I don't have much to say along the lines of negative feedback. They've been actively updating anything that could be a complaint and are so quick to help if something is not up to standard. The only issues I've had have been minor inconveniences from some features. For example, there was one or two times where Order swapped an item I specifically labeled not to do so for and we received an item that was not correct. I then had to go through the return process and order the correct item again. But since, bringing that to their attention, this has never happened again. I am also having trouble utilizing the apply credits to invoice feature. Again, I can easily resolve it by contacting support and asking them to do it for me, and they get back to me quickly. They are actively working on a fix as well for me. **What problems is Order.co solving and how is that benefiting you?** I used to have to place 15 different orders every week, which was stressful and took so much time away from my job as the biller in my office. Now I can just log in to Order and place one order with everything included. Returns used to be another headache. I had to initiate them myself and keep track of whether a vendor got back to me, and they always made it a hassle to send items back. Order handles the heavy lifting for me and keeps all the information in one place, so I can check a return’s status and find everything I need to complete the return without chasing anyone down. It’s also a relief not having to pay 15 different invoices every month and double-check that they’re correct, that I actually received them, and that returns were processed. With Order, I get one weekly invoice that includes everything, so I only have that single invoice to remember and manage. Order has saved me a ton of time and effort, and even money. As someone whose job title is biller and who’s expected to spend minimal time ordering supplies, that makes a big difference. **Official Response from Bridey Joyce:** > Thank you so much for this detailed review, Samantha! It means a lot to hear how much time, effort, and money Order.co has saved your team, especially cutting 15 separate orders and invoices down to one weekly invoice. We're also glad our support team has made returns easier for you. Thank you for your patience while we get that right, and for such a generous, specific review. ### 3. Unmatched Convenience and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher F. | National Maintenance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** The platform is incredibly intuitive and easy to use. I get clear status updates on all my orders, the catalogue grows as I build it, and the customer service team reaches out promptly whenever I have questions that need answering. We’ve used other ordering platforms and found them much more difficult to navigate. Order.co keeps things simple and lets me move on with my day. The savings offered through substitutions are phenomenal. **What do you dislike about Order.co?** I have not yet found anything to complain about after the past 3 years of using Order.co **What problems is Order.co solving and how is that benefiting you?** The biggest problem solved by order.co is coordinating accounts with different online vendors. With order.co I dont have to worry about establishing accounts with each vendor we use. **Official Response from Allison Reich:** > Hi Christopher! Thank you for sharing your experience! We’re thrilled Order.co has made managing multiple vendors easier and that our platform and support team have been helpful over the past three years. We appreciate your continued support and feedback! ### 4. Streamlined Ordering with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Monique B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** I like that Order.co allows us to order essentials for our business and synchronize with the marketplace, so everything flows through one platform. It's great for the management team and for our accounting team because all of our operative budget related to essentials and marketplace items live in one place. I appreciate the ways it helps control costs by allowing us to set a budget cap before approval, preventing managers from going over budget. This feature also helps managers understand their spending practices better, as they can identify where they continually hit a spending ceiling. Additionally, the process is seamless and clear, and the customer support and account management team are really great, timely, and responsive. I definitely get my investment's worth. **What do you dislike about Order.co?** I find all of the reporting systems a little bit heavy loaded. The way the information is laid out can be exhausting, and it's missing that intuitive perspective. When I want to look at my reports and understand my spending habits or when I try to pull something for accounting or look at the forecast for expenditures, it's just a bit exhausting. **What problems is Order.co solving and how is that benefiting you?** I use Order.co to streamline ordering essentials through one platform, helping our management and accounting teams manage budgets better. It also allows us to control costs by setting approval caps, promoting better spending practices. **Official Response from Allison Reich:** > Hi Monique! Thank you so much for the thoughtful and detailed review. We’re thrilled to hear how much value you’re getting from the platform — especially around controlling spending and seamless vendor integrations. It’s great to know these features are supporting your team’s operations. Regarding analytics, we appreciate you sharing your perspective. While many customers find the flexibility helpful, we understand how it can feel overwhelming at times. If you’re open to it, we’d love for you to reach out to your account manager to share more detail. Your feedback is incredibly valuable, and our product team would be excited to hear your thoughts and explore ways to incorporate them. Thanks again for your support and partnership! ### 5. One-Stop Shop to order from multiple vendors at once **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle C. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Order.co?** What I like most about Order.co is that I have access to my order history, which is really helpful if I ever need to look back to see things that I ordered. I also appreciate being able to get assistance when I need help tracking something down, and their customer service will reach out to the vendors for me if there is an issue or if I need to do a brief return on something. **What do you dislike about Order.co?** I wish I could submit my order directly from our software as I feel like it's a lot of work for me to do it in both places, especially if I have a lot of items to order. **What problems is Order.co solving and how is that benefiting you?** I find Order.co is a one-stop shop for all vendors and sites, letting me place multiple orders without jumping around. Setup was easy with corporate training, and I was able to use it next time on my own without issues. **Official Response from Bridey Joyce:** > Thank you, Michelle! We're glad your order history and our support team's help with vendor tracking and returns have been useful. We'd love to learn more about your process and request to submit orders directly from your other software - feel free to contact your account manager with this feedback, and we can explore a workaround! ### 6. Exceptional Procurement Platform with Room for Checkout Enhancements **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole K. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Order.co?** I use Order.co as the company's main procurement platform and appreciate how it helps maintain a structured catalog of offerings for our stores, and helping us save money by gaining the lowest costs possible. The platform's ability to run reports is great and ensures we stay within budget. I love the visibility and transparency it offers both for the admins and the local store teams. It helps us manage budgets closely while ensuring the teams have what they need to be successful. The initial setup was pretty easy as well. **What do you dislike about Order.co?** Order.co makes update to the UI, not terribly often, but when they do it always impacts the ease of use, especially recent updates to the checkout screen where our company has to use several sections to take notes for vendors. It is hard when everything was working really well for our stores and the teams who order, and then overnight it changes. It requires the admin team to stop and have to hold a training so they understand what to do. It can be very hard to get these scheduled and trained in a quick timeframe during busy times. **What problems is Order.co solving and how is that benefiting you?** Order.co helps us maintain a structured catalog and get the lowest costs possible. We love the visibility and transparency it provides, aiding us in managing budgets and ensuring store success. **Official Response from Bridey Joyce:** > Thank you, Nicole! We're glad Order.co is helping you maintain a structured catalog, control costs, and keep visibility across your teams and stores. We hear you on the checkout UI change landing without enough lead time for training. Major changes typically come with a walkthrough or update ahead of time in the customer newsletter, and if that didn't reach your admin team the way it should have, we want to close that gap. One way to help with that: we'd love to have you join our user council, where you'd get early visibility into upcoming changes, a chance to preview and weigh in before they roll out, and a direct line to share what kind of communication and lead time would actually work for your team. If you'd be interested, please reach out to your account manager and they can get you set up. Thank you for the detailed, constructive feedback, we'll pass it along to our product team either way. ### 7. Unmatched Flexibility and Customization for Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Michael L. | Operations, North America, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Order.co?** I really appreciate their flexibility and their ability to customize the product to fit our needs. The implementation was extremely easy, and customer support met our unique requirements. Our stores use the platform every day, and it’s super easy to use—if you know how to shop on a webpage, you know how to use Order.co. **What do you dislike about Order.co?** Order.co is very through with their product and there isnt much to note about dislikes. **What problems is Order.co solving and how is that benefiting you?** The platform is able to customize a catalogue for our locations to keep them focused on only ordering what is needed in their stores and not getting lost in the millions of different items available in that category. Also the ability to use the digital Credit Cards has been extremly helpful to increase productivity in our stores as well as keep a strict budget. **Official Response from Allison Reich:** > Hi Michael! Thank you for sharing your experience! We’re glad to hear that Order.co’s flexibility, ease of use, and customizable catalog have been valuable for your stores. It’s great to know that digital credit cards and tailored workflows are helping your teams stay productive and on budget. We appreciate your feedback and are thrilled that the platform is making a real difference in your daily operations. ### 8. Easy to Use, Budget-Friendly, and Backed by Superb Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ralph H. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Order.co?** Very easy to use. Setting your favorites makes it simple to re-order. I love how the budgeting feature helps you stay on track and not overspend. The pricing is very competitive, if not better. Customer service has been superb whenever I’ve had an issue. **What do you dislike about Order.co?** The only thing I can think of is returning material that came in damaged or wrong. Had a hard time finding that page a couple of times. **What problems is Order.co solving and how is that benefiting you?** Wrong product or damaged are the only problems I had some far. Customer service responded immediately and were able help. **Official Response from Bridey Joyce:** > Thank you, Ralph! We're glad the favorites feature, budgeting tools, pricing, and our support team have been working well for you. In regards to finding the return page, here's a step-by-step guide on how to find it. Perhaps you can bookmark this for easy reference: https://ordercompany.zendesk.com/hc/en-us/articles/360002552493-Customer-Support-Returns-Delivery-Issues-and-more Thanks again for the detailed review! ### 9. Order.co Makes Ordering Easy and Cost Insights Clear with AI **Rating:** 5.0/5.0 stars **Reviewed by:** Bobby R. | Supply Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Order.co?** I love the Order.co platform and the following are some reasons why. Its easy to upload products into my catalog. Its fast and easy to search for any product to order it. I love the new AI feature. It has really helped me to understand what im ordering, how often im ordering it, and how much the company has spent all year on the product. I'm learning where i can cut costs and help save my company a lot of money. I am able to view all of the people who are spending for the company, and what they are spending. I am able to view all my invoices in one place and pay them with ease. The platform has made my job a lot less stressful. Thank you. **What do you dislike about Order.co?** There really isn’t much that I dislike about this platform. It can be stressful at times when there’s a two-week delivery window, especially since I’m ordering a lot of things from different vendors. The products are needed within a few days, but there is nothing in my control after the order is sent. **What problems is Order.co solving and how is that benefiting you?** Order has helped the business solve unexplained orders, unexpected financial problems, and it has helped us build a strong relationship with Order.co and the people who work there. ### 10. Streamlined Ordering with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Steven L. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Order.co?** I use Order.co for ordering supplies for my company, and I really like how it makes ordering quick and simple. It simplifies the process by allowing me to avoid digging through multiple websites to track what was ordered, saving me time. The customer service is excellent, handling issues quickly and effectively, which is a huge plus. Tracking orders is also extremely simple, which adds to the ease of use. The initial setup was extremely simple and quick, making it easy to get started with Order.co. **What do you dislike about Order.co?** I wish there was an ability to search for past orders using the name of the item ordered so that you can more quickly look up what you need. I feel like the current function is a little clunky. **What problems is Order.co solving and how is that benefiting you?** Order.co simplifies ordering by consolidating it on one platform, eliminating the need to visit multiple websites, and streamlines tracking. Customer service effectively resolves issues quickly. ### 11. Effortless Order Management with Timely Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Order.co?** I really appreciate how it organizes my orders and keeps me informed with email notifications about upcoming deliveries. The customer support is excellent—always dependable and quick to respond! **What do you dislike about Order.co?** One thing that frustrates me is that I can't edit an order once it's been processed. I also sometimes wish the system would automatically remove products that are out of stock or unavailable, especially on Amazon. However, I do appreciate that these unavailable items remain visible, since they often serve as a useful reference. Another feature I would find helpful is some kind of indicator, like an asterisk, to show which item was the last one I purchased. For instance, when I search My Products for Thermal Laminating Sheets, I usually click through each brand I've ordered before to compare current prices. If there were an asterisk marking the brand I bought most recently, it would save me the time of tracking down which one I previously got at the best price. **What problems is Order.co solving and how is that benefiting you?** Financially, it has helped to streamline outgoing monies from our budgets and helps me to keep up on the status of orders, order issues and pending deliveries. Order.co also makes my life so easy when a package isn't delivered or tracking info is missing. In my experience, the customer service is the best of the best. **Official Response from Allison Reich:** > Thank you so much for taking the time to share such detailed feedback — we really appreciate it. It’s fantastic to hear that Order.co is helping you stay organized, keep track of deliveries, and streamline budgets. We’re also thrilled to hear your praise for our support team; they’ll be excited to know their efforts are making a difference. Also, your idea about indicating the last-purchased product is a really practical suggestion, and insights like yours help guide our roadmap. You'll be pleased to hear that our new AI Command Center can actually help you pull up your past purchasing patterns, identify which brand you purchased most recently, and even analyze prices across vendors. It’s designed to give you exactly the kind of visibility you’re looking for. Thanks again for sharing your thoughts and for being part of the Order.co community. ### 12. Easy Online Ordering, Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay L. | District Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** I like that Order.co is available at my fingertips, making it easy to go online to place orders, especially when retail locations are spread across the US. Additionally, the initial setup process was very easy and user-friendly. **What do you dislike about Order.co?** If we order the wrong item, how quick we have to return it and to get a new replacement. **What problems is Order.co solving and how is that benefiting you?** Order.co makes it easier to order online, especially when locations are across the US, saving the need to visit stores. **Official Response from Allison Reich:** > Hi Lindsay! Thank you so much for taking the time to share such a thoughtful and detailed review. We’re thrilled to hear how much value Order.co brings to your retail operations — from reliable delivery to the ease of ordering and tracking spend seamlessly. Regarding your note about shipping times — while delivery timelines often depend on the specific vendors, you can always work with our team to share any shipping preferences or deadlines. We’ll factor those in when placing your orders to help prioritize speed wherever possible. Thanks again for being such a valued partner. We’re grateful for the opportunity to support your business and look forward to continuing to make your experience even better! ### 13. Easy List Creation for Business Spending **Rating:** 4.0/5.0 stars **Reviewed by:** Evan S. | Associate Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Order.co?** The ability to create lists for certain areas of business spending **What do you dislike about Order.co?** My company's integration with Order.co has removed the ability for us to add new items manually. We instead have to go through an entire requisition process through Workday, which can take several days to get approval **What problems is Order.co solving and how is that benefiting you?** The ability to order from multiple channels at once saves a lot of time, as well as Order.co seeking out best pricing options when requested **Official Response from Bridey Joyce:** > Thank you, Evan! We're glad the list creation feature has helped with tracking spending across your business. We hear your frustration about the added steps through Workday for new items - since this is tied to how your company configured the integration, we'd recommend looping in your internal admin team to see if the requisition workflow can be adjusted, and we're happy to support that conversation from our side if useful. Thanks for the honest feedback. ### 14. Effortless Reordering, Needs Better Updates **Rating:** 2.5/5.0 stars **Reviewed by:** Nick N. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Order.co?** I like Order.co's ability to reorder, which means I don't have to manually re-find each item I want to reorder. This makes it easier for me to manage ordering products for my facility. I also find the centralized accounting feature beneficial for my company. The initial setup of Order.co was easy to handle. **What do you dislike about Order.co?** I don't like that order feedback could be better. If a product is out of stock or wasn't delivered, I don't know until I check each item in the order. I should get an email immediately if there's a problem with a product to prevent delays. **What problems is Order.co solving and how is that benefiting you?** Order.co lets me order products and provides centralized accounting for my company. I like the ability to reorder without manually re-finding each item. ### 15. Everything in One Place—Saves Time and Company Money **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Order.co?** I like that everything is right there. They’ll look up the products for me and add them to my catalog, so I don’t have to search for the one I bought last time. I also love that it helps me save the company money. **What do you dislike about Order.co?** I haven’t run into any issues yet, and I’m really loving it so far. **What problems is Order.co solving and how is that benefiting you?** Before, I had to order from different vendors and sites. Now I can manage everything from one dashboard, so I don’t have to place multiple orders anymore. **Official Response from Bridey Joyce:** > Thank you for the wonderful review! We're glad having everything in one place, and the help finding products you've ordered before, has saved you time and money. Thanks for sharing your experience. ### 16. Effortless Ordering with Quick Delivery **Rating:** 5.0/5.0 stars **Reviewed by:** ariel c. | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Order.co?** I love how easy Order.co is to use, which makes ordering supplies for our company store a breeze. The easy ordering and quick delivery save me a lot of time. I also really appreciate that it's easy to find my order history and reorder the same products with just a few clicks. Additionally, the initial setup was very easy, which made getting started with Order.co smooth. **What do you dislike about Order.co?** nothing love it all **What problems is Order.co solving and how is that benefiting you?** Order.co makes ordering easy and ensures quick delivery, saving me a lot of time. **Official Response from Bridey Joyce:** > Thank you, Ariel! We're so glad ordering has been easy and delivery quick for your team, and that setup went smoothly. Thanks for the kind words. ### 17. User-Friendly, But Slow Delivery Times **Rating:** 5.0/5.0 stars **Reviewed by:** Shainna W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Order.co?** I liked how easy it was to order on Order.co. The site was very user-friendly. One of the features I found valuable was that it saved order history and recommended frequently ordered products. This was helpful because if I missed something on my order list, I could just skim over my recent purchases, and it would remind me of something else I needed. The setup on Order.co was also very easy. **What do you dislike about Order.co?** I didn't have any complaints with Order.co other than a pretty slow delivery rate. I wouldn't get the things I ordered for anywhere from 1 week to 2. **What problems is Order.co solving and how is that benefiting you?** Order.co helps me quickly restock supplies like ink. It's user-friendly with features like saving order history and product recommendations, making ordering efficient. ### 18. Smooth, Professional Implementation with a Highly Responsive Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Order.co?** We had a great experience with the implementation process. The team was incredibly responsive, effiecient and clearly knowledgeable about what our company needed from the start. Any questions or adjustments were handled promptly. Overall a very smooth process and professionally executed. **What do you dislike about Order.co?** Downside can sometimes be the order delivery time. For example, for an order placed with multiple vendors, it seems as though an issue with one of the vendors items will hold up the entire order. **What problems is Order.co solving and how is that benefiting you?** We would go to multiple vendor websites to place our supply orders for 12 different locations. Having a catalog available on one website with products available from all of our vendors has been a huge time saver for our supply ordering process. ### 19. Streamlined Ordering with Room for Workflow Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Dani N. | Professional Development Manager, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** I really appreciate Order.co for its user-friendly interface, which makes navigation intuitive and shopping a seamless experience. The platform's shopability allows me to manage supplies and orders with ease. Another aspect that stands out is the level of customization available, which is exceptional and enhances the overall user experience. Order.co effectively streamlines the ordering process by consolidating billing and accounting for supplies from over 20 vendors into one accessible place. This integration provides me with valuable oversight and reporting capabilities, assisting in budget management and aiding field leaders to remain informed. The system’s ability to enhance efficiency across complex logistical operations is particularly beneficial. **What do you dislike about Order.co?** Order.co recently changed the workflow for both receiving and returns, making it very clunky. Previously, these functions were accessible directly from the order page and could be executed easily using checkboxes. Now, they are not in intuitive locations, requiring toggling back and forth between different pages to complete the actions. **What problems is Order.co solving and how is that benefiting you?** I find Order.co streamlines ordering, consolidates vendor billing, and provides financial oversight and reporting, all improving procedural efficiency. **Official Response from Allison Reich:** > Hi Dani! Thank you for sharing such detailed, positive feedback. We’re thrilled to hear that Order.co is helping consolidate ordering, streamline billing and payments, and provide controls and visibility across your large field team. It’s great to know that features like customizations, budgeting, and vendor management are making it easier to manage supplies at scale, while also simplifying training and communication. We also appreciate your honest feedback on receiving and reporting workflows. Our team continues to focus on improving the user experience in these areas, and it’s great to hear you’ve noticed enhancements in support as well. We’re committed to listening to customer feedback and implementing changes that make the platform even more seamless and user-friendly. Thanks again for being a valued partner! ### 20. Order.co in a large retail healthcare footprint **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle P. | Director of DevOps, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** What we like best about Order.co is that it gives us a single, standardized way to manage purchasing across a large network of clinics without creating extra work for frontline teams. It’s easy for our center staff to use, while still giving Finance and Operations strong controls, clear approval workflows, and clean reporting. That combination of simplicity for end users and discipline for the organization is the real value for us. **What do you dislike about Order.co?** We see the biggest gaps in reporting, configuration flexibility, and day-to-day usability at scale. The out-of-the-box reporting and analytics are fairly limited for a multi-location healthcare organization, so we still have to do a lot of work outside the system to get the views we need. Approval workflows and budget controls are powerful but not always intuitive to configure for different clinic types, which leads to some manual workarounds. Finally, the catalog/search experience can feel cumbersome when you have a large number of locations, vendors, and items, so it takes a bit more navigation than we’d like for frontline staff. **What problems is Order.co solving and how is that benefiting you?** Order.co is helping us centralize and standardize purchasing across a large, distributed network of pediatric clinics. Before, each center was ordering a bit differently, which made it hard to control spend, enforce preferred vendors, or quickly see what was happening across the footprint. With Order.co, we have a single, consistent process that reduces rogue or ad-hoc purchases and keeps everyone working from the same playbook. It’s also solving a lot of operational friction between clinics, Finance, and Operations. Consolidated ordering and invoicing reduces manual data entry, chasing down receipts, and one-off approvals. That saves time for our clinic teams and our back-office staff, improves budget adherence, and gives us better visibility into spend by location, category, and vendor so we can negotiate smarter and plan more confidently. **Official Response from Allison Reich:** > Hi Michelle! Thank you for sharing such thoughtful and detailed feedback! We’re thrilled to hear that Order.co is helping centralize and standardize purchasing across your network of clinics, reducing rogue purchases, saving time, and improving visibility into spend. It’s great to know that the platform’s combination of simplicity for frontline staff and strong controls for Finance and Operations is delivering real value. We also appreciate your notes on reporting, configuration, and catalog usability. I wanted to highlight that our AI Command Center is designed to address exactly these kinds of challenges. With AI-powered insights, reporting and configuration updates can now be simpler and faster, helping teams manage large multi-location operations more efficiently. We’re continuously working to make these improvements as intuitive as possible. Please don’t hesitate to reach out to our team with product feedback, or even get more involved in shaping future updates — your insights can directly influence the direction of the platform. Thanks again for sharing your experience and for being part of the Order.co community! ### 21. Lack of communication and very bad delays. **Rating:** 0.0/5.0 stars **Reviewed by:** Right At School E. | Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Order.co?** What I like best about my orders is there is a lot of selection for what I need. **What do you dislike about Order.co?** The thing I absolutely loathe about Order.co is that they leave you I n the dark if you have a delayed order. They don't tell you if your order is going to be late at all. They wait until you reach out well past the delivery date to tll you that your order is on back order and will be months late, or it needs to be refunded, or it is lost in translation. Not good for business. **What problems is Order.co solving and how is that benefiting you?** They are not solving any problems within their company because they lack communication badly. ### 22. Easy to Manage, Makes Adding Items and Limiting Options Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Derik F. | Regional Service Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Order.co?** It’s easy to use and manage. It allows me to add items easily and limit options for my team. **What do you dislike about Order.co?** Honestly, I don’t have much to dislike about Order.co. **What problems is Order.co solving and how is that benefiting you?** It’s simplifies invoicing and coding which helps a lot. **Official Response from Bridey Joyce:** > Thank you, Derik! We're so glad Order.co makes it easy to manage your team's ordering and set limits, and that it's simplified invoicing and coding for you. We appreciate the kind words and the time you took to share them. ### 23. Effortless Ordering from Your Desk **Rating:** 4.5/5.0 stars **Reviewed by:** Heidi M. | Store Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2025 **What do you like best about Order.co?** I like the convivence of being able to order from the comfort of my desk right then when your thinking of the product. **What do you dislike about Order.co?** I have found a lot of things that are not in stock and no items to replace what is out of stock. **What problems is Order.co solving and how is that benefiting you?** It allows me to be more present in the business in that I don't have to run out and purchase these things. ### 24. Great Price Matching and Smooth Out-of-Stock Order Adjustments **Rating:** 5.0/5.0 stars **Reviewed by:** Randy A. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Order.co?** Price matching and order pivoted if an item is out of stock **What do you dislike about Order.co?** Not knowing if an item is out of stock when initially placing the order. **What problems is Order.co solving and how is that benefiting you?** One source to order supplies. **Official Response from Bridey Joyce:** > Thank you, Randy! We're glad the price matching and out-of-stock adjustments have made ordering smoother for you. ### 25. Easy Ordering in One Place with Clear Budget Visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Wendy B. | Studio Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Order.co?** Easy to order products in one place and know what my budget is anytime I need it. **What do you dislike about Order.co?** Sometimes products are on back order, it is difficult for me to track an order. I have to contact customer support for information. **What problems is Order.co solving and how is that benefiting you?** As a corporation, Order.com makes it easier to have all the same products so ordering is streamlined and products are the same throughout the nation. ### 26. Easy-to-Use Platform for Studio Supplies **Rating:** 4.0/5.0 stars **Reviewed by:** High Point G. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Order.co?** I like that Order.co is just really simple and easy to use, and the initial setup was super easy. **What do you dislike about Order.co?** there could be more options for decor, but I don't know if that's an Order.co thing or if that's my company's thing. **What problems is Order.co solving and how is that benefiting you?** Order.co helps me keep up with my studio supplies and decor. My supplies like paper towels and toilet paper are always ready. **Official Response from Bridey Joyce:** > Thank you! We're glad Order.co has been simple to use for keeping your studio stocked and that setup was easy. In terms of more decor options, that's a topic to bring up with your account admin, since they decide what can be included in the catalog. Hopefully that helps, and thanks for sharing your experience. ### 27. Incredibly Helpful Team for Product Reviews **Rating:** 5.0/5.0 stars **Reviewed by:** xxjuahnxx c. | Store manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Order.co?** How helpful the team is when reviewing products **What do you dislike about Order.co?** That I have to manually add stuff on there **What problems is Order.co solving and how is that benefiting you?** Keeping our store on our monthly budget **Official Response from Bridey Joyce:** > Thank you for the helpful feedback! We're glad our team has been helpful with product reviews. In regards to manually adding products, please be in touch with our team - we can bulk upload products for you. Alternatively, users love our automatic chrome extension - have you given that a try? Learn more about it here: https://ordercompany.zendesk.com/hc/en-us/articles/360053284434-How-do-I-add-the-Order-co-Chrome-Extension Hopefully those two workarounds will help eliminate the manual upload you've been doing. Thanks for taking the time to share your experience. ### 28. Flexible Substitutes and Multi-Site Ordering Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa C. | Assistant General Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Order.co?** The option to provide substitutes if the product is out of stock. The ability to utilize multiple sites for specific products **What do you dislike about Order.co?** The only downside and this may not hold true for everyone the product ordered is not GL probably departments are not specifically responsible for their purchasing **What problems is Order.co solving and how is that benefiting you?** The return process and the communication is amazing and simple giving options **Official Response from Bridey Joyce:** > Thank you, Melissa! We're glad the substitution options and multi-site ordering have made things easier, and that our return process and communication have been a strong point for you. Thanks for the clear, specific feedback. ### 29. Streamlines Ordering, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** David R. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Order.co?** I like that Order.co eases ordering through one platform. Being able to view the funds we have available and the order categories is really helpful. I don't have to manually add up the amount spent, which makes organization simple. The initial setup was also very simple. **What do you dislike about Order.co?** I find the organization of items lacking. It would be better if there were columns for each brand. **What problems is Order.co solving and how is that benefiting you?** Order.co eases ordering through one platform, shows available funds and order categories, and eliminates the need to manually add up spent amounts, making organization simple. ### 30. Effortless Ordering with Order.co **Rating:** 5.0/5.0 stars **Reviewed by:** nina b. **Reviewed Date:** January 12, 2026 **What do you like best about Order.co?** I love using Order.co every week for work because everything is already there, and I don't have to enter numbers like I used to on the old system we used. It's easier to order things and requires less looking up. I love that everything is just a click away, and it's easy to look up old orders. The fewer steps I have to take, the better. The initial setup was easy, even though I was worried it might be difficult for me to remember the steps, but it turned out to be very straightforward. **What do you dislike about Order.co?** There hasn't been any dislike of order.co. **What problems is Order.co solving and how is that benefiting you?** I love that everything is already there, making it easier to order things with less looking up. It's great not having to type in product numbers like before, which means less steps and it's just a click away. ### 31. Seamless and Efficient, But Homepage Needs Clarity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Order.co?** I like that Order.co is seamless and very organized, making it easy to work through. I appreciate the ability to search up any materials I might need. This feature makes it even easier to find something specifically, saving me time and allowing me to prioritize tasks. The initial setup was also very easy; all I had to do was create an account and sign in. **What do you dislike about Order.co?** The home page sometimes is a bit confusing because there's a lot of information at once on the home screen. **What problems is Order.co solving and how is that benefiting you?** Order.co helps me by providing centers for kids' activities. I can order specific materials easily, saving time and allowing me to prioritize other tasks. **Official Response from Bridey Joyce:** > Thanks for the thoughtful review! We're glad the platform feels seamless and that search makes finding materials easy. On the homepage feeling like a lot at once — we've passed that along to our product team as we simplify that view. If you'd like a direct hand in shaping it, we'd love to have you join our user council, where you can preview upcoming UX changes and share feedback before they roll out. Reach out to your account manager if you'd be interested! ### 32. Timely Order Placement, But Needs Better Inventory Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Michael I. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** Orders for the most part are placed in a timely manner. **What do you dislike about Order.co?** Items are not updated once that item is no longer available. **What problems is Order.co solving and how is that benefiting you?** Not having to order from multiple sites for necessary supplies. **Official Response from Allison Reich:** > Hi Michael! Thank you for sharing your feedback. We’re glad to hear that consolidating all your purchases into one platform is helping — not having to shop across multiple sites can definitely save a lot of time! We’d also encourage you to share more details with our team about item unavailability. We have a setting that helps find alternative vendors if a certain item is out of stock, and we recommend turning that on to ensure your orders are fulfilled smoothly. We hope this is helpful, and thanks again for being a valued partner! ### 33. Very bad do not recommend **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Order.co?** its the worst, I need to order but it doesnt let me. **What do you dislike about Order.co?** I never received the verification code, reached out to customer service, solved nothing. simply wasting my time and still can not oder anything which is essential to my role **What problems is Order.co solving and how is that benefiting you?** it solve nothing **Official Response from Bridey Joyce:** > Hi, thanks for the feedback. That's really unusual, and we're sorry to hear you had that experience — we'd like to get this sorted as soon as possible. Could you email us at mark@order.co so we can look into it directly? ### 34. Clear Tools, Needs Better Support **Rating:** 3.5/5.0 stars **Reviewed by:** Madeline V. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** I appreciate the product catalog and budgeting tools in Order.co because they are clear, concise, and easy to use. These features significantly streamline my ordering, inventory, and budgeting processes, which is crucial for maintaining brand standards across a nationwide company and efficiently tracking expenses. Additionally, the initial setup was very easy, and Nicole provided excellent assistance during implementation, which made the transition smooth. **What do you dislike about Order.co?** I find the support inadequate. This aspect of the service does not meet my expectations and could be significantly improved to enhance the overall user experience. **What problems is Order.co solving and how is that benefiting you?** I use Order.co to maintain brand standards, streamline ordering, inventory, and budgeting with clear and easy-to-use tools, helping with expense tracking across my company. **Official Response from Allison Reich:** > Hi Madeline! Thank you for sharing your feedback. We’re glad to hear that you found implementation to be fast and smooth and that you're finding value in the extra time to pay vendors and product catalog to help with brand compliance. We also appreciate hearing about your experience with Support. Our team is usually something customers rave about, so we’d encourage you to share this experience with your account manager — we’ll make sure it gets sorted and that you have the help you need. Thanks again for being a valued partner! ### 35. Great Order Management **Rating:** 4.0/5.0 stars **Reviewed by:** Maxx G. | Supply Chain and Inventory Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** Having all my orders managed in one place makes it much easier to keep track of everything. I find the Order History feature particularly helpful when I want to compare prices and shipping times. **What do you dislike about Order.co?** The only frustrating aspect of using ORDER.CO is that sometimes my order arrives physically, but it hasn't been processed in the system yet, which means I can't bring in my PO. **What problems is Order.co solving and how is that benefiting you?** Centralizing all orders in one place has greatly streamlined our workflow, removing the hassle of juggling multiple sources. On top of that, processing vendor payments through ORDER.CO has simplified tasks for our finance team, making their work much more manageable. **Official Response from Allison Reich:** > Hi Maxx! Thank you for taking the time to share your feedback. We’re glad to hear that managing all your orders in one place and using order history is helping streamline your process and supporting your finance team. Regarding orders that arrive before being processed in the system — I’d encourage you to share that feedback with our team when it occurs. Your input helps us identify these situations and improve the experience for you and all our customers. Thanks again for being a valued partner! ### 36. Convenient and User-Friendly Platform for Supplies **Rating:** 4.0/5.0 stars **Reviewed by:** Moses R. **Reviewed Date:** December 02, 2025 **What do you like best about Order.co?** I really like how Order.co is easy to navigate, which simplifies managing various aspects of my day-to-day operations. I appreciate the ability to access several vendors from the same platform, whether it’s through their app or CRM, offering a comprehensive resource for all my supply needs. This multi-vendor access contributes to enhanced convenience and efficiency. Additionally, I admire how Order.co valuably incorporates user feedback into their services, which helps tailor and improve the overall experience. This responsiveness allows the platform to evolve and better meet the needs of businesses, particularly in the fitness industry where adaptability is crucial. Furthermore, the initial setup experience seemed straightforward, thanks to thorough explanations, walkthroughs of features, and effective tutorials, making it accessible even for new users. It all contributes to a smooth user experience that ultimately enhances the service we provide to our patrons. **What do you dislike about Order.co?** I think it would be beneficial if Order.co had representatives who regularly checked in with different organizations. This kind of personalized contact could enhance the relationship and ensure that the service is always aligned with our evolving needs. However, there haven't been any significant issues that stand out to me with Order.co as of now. **What problems is Order.co solving and how is that benefiting you?** I find Order.co provides convenience in acquiring work and gym supplies, offering easy navigation and a variety of vendors, which enhances user and patron experience. ### 37. Effortless Ordering, Stellar Service **Rating:** 5.0/5.0 stars **Reviewed by:** Kate N. **Reviewed Date:** December 02, 2025 **What do you like best about Order.co?** I find Order.co incredibly helpful for managing studio supplies at Solidcore, as it allows us to acquire our supplies with ease and in a timely manner. I like how simple it is to edit and modify orders, ensuring that any changes can be made effortlessly and without any hassle. The quick delivery of orders is another aspect I really value, as it means we rarely face delays in receiving the supplies, which is crucial for smooth operational workflow. Additionally, the customer service provided by Order.co stands out for me, offering reliable support whenever needed. I also appreciate how the initial setup of the platform was seamless and fast, making the transition to this system remarkably smooth. Overall, Order.co is a comprehensive solution that meets all our needs efficiently, and I would strongly recommend it to others, as reflected in my high willingness to recommend score of 10 out of 10. **What do you dislike about Order.co?** Nothing **What problems is Order.co solving and how is that benefiting you?** I find Order.co helps us acquire studio supplies easily and quickly, with fast order modification and delivery. ### 38. Order.co is Order.GOAT **Rating:** 5.0/5.0 stars **Reviewed by:** Fedel S. | Day Program Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** I like that they keep an on-going list of past purchases so we can reorder as neccessary without having to search or re-enter. I also like that we may integrate items according to our needs. These make ordering quick, easy and helpful. And I like that the returns is easy as well. The customer service is ecxceptional. 100% all around and will use frequently for all my ordering. **What do you dislike about Order.co?** I had an issue in th part but spoke with the great staff at Ordert.co and they made corrective adjustments on their sirte regarding my concerns. Very happy **What problems is Order.co solving and how is that benefiting you?** Order.co make my purchasing easy and efficient. I am glad that Hope Services hass made Order.co our primary purchasing portal **Official Response from Allison Reich:** > Hi Fedel! Thank you so much for sharing your feedback. Your review title made our whole team laugh! We may be order.goat, but mainly because of incredible partners like you! We’re thrilled to hear that Order.co has made ordering quick and easy, from reordering past purchases to integrating items based on your needs. It’s also wonderful to hear that our returns process and customer service have met your expectations. Thanks again for being a valued partner! ### 39. Centralized Shopping with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Moses R. **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** I appreciate Order.co for being a one-stop shop that simplifies our procurement process by providing a single platform to order a variety of products from different places, all through one website. This feature is extremely valuable as it streamlines the ordering process for necessary items like cleaning products, drinks, towels, and marketing supplies in the fitness industry. Order.co helps us connect with vendors such as Benjamin Supply Company and Friedman and Sons, making the procurement process easier by consolidating different points of contact and clarifying the minimums required for each order. I like that the platform assists in creating shopping lists that simplify reordering, which is incredibly helpful for managing supplies efficiently. The setup was smooth, and I found the guides provided by Order.co to be beneficial in navigating the site, which eased the challenge of transitioning from previous systems. **What do you dislike about Order.co?** I sometimes find it challenging to locate products on Order.co that are easily found on Amazon. It would be beneficial to have a feature that allows me to make suggestions about what products could be included or found through Order.co to enhance the platform's offerings. **What problems is Order.co solving and how is that benefiting you?** I use Order.co as a one-stop shop for ordering from various vendors, simplifying the process and making it easier to manage orders and reorder supplies. This platform also helps connect with multiple vendors and understand order needs efficiently. **Official Response from Allison Reich:** > Hi Moses, Thank you for sharing such thoughtful feedback! We’re thrilled to hear that Order.co is helping streamline your procurement process, simplify reordering, and make managing multiple vendors easier — especially for essential items in the fitness industry. It’s great to know that our setup guides helped make the transition smooth. I also wanted to explain that the products visible in your catalog are determined by your organization’s settings, giving them control over what items are available for ordering. This helps balance flexibility with compliance and ensures everyone is ordering from approved selections. That said, we just released our brand new Global Product Catalog, which will make finding products (like the ones you might be looking for in Amazon) much faster and easier. We appreciate your suggestions and are always looking for ways to enhance the platform. Thanks again for being part of the Order.co community! ### 40. Streamlined Ordering Process Makes Life Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** I love having our ordering process streamlined in one place. We also love having the virtual card option. The ease of having multiple users that can utilize this tool lessens the amount of purchase requests that come into our email inbox. **What do you dislike about Order.co?** I wish cancelling orders was easier. The checkout process has recently changed and it hasn't been my favorite update. A lot of the users we have that aren't as well versed with Order.co as I am, they are having a hard time with the new checkout process and the coding piece of it is now hidden, which creates more work for us on the purchasing department side of things. I also wish there was a way to customize the view in the virtual cards tab. I would love to see a date that the card was last used. That would be extremely helpful in end of month reconciliation. **What problems is Order.co solving and how is that benefiting you?** The virtual cards has been life changing for keeping track of subscriptions orders all in one place. Some vendors don't accept AmEx and that is what we have, so virtual cards have helped in that as well. All in all, Order.co simplifies our ordering process and we love it. **Official Response from Allison Reich:** > Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear that Order.co is simplifying your ordering process and that the virtual card feature has been such a helpful tool. We also appreciate your notes on the recent checkout changes and the virtual cards tab. Your suggestions are exactly the kind of feedback we look for to help guide platform improvements. Please don’t hesitate to reach out to our team — your insights could directly inform future updates. Thanks again for sharing your experience and for being part of the Order.co community ### 41. Centralized Purchasing Made Simple and Efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** As an Operations Manager who has supervised multiple locations, I really value how Order.co centralizes our purchasing and gives us clear visibility into spending across the organization. It has significantly simplified ordering and reduced the time our teams spend managing procurement. The platform is easy to use, even for new staff, and the built-in approval workflows and budgeting controls help maintain consistency and prevent unauthorized purchases. The consolidated invoicing has also been a major time-saver for our finance team. **What do you dislike about Order.co?** Some reporting and analytics tools could be more intuitive, and it can take extra time to customize the data in the format we need. We've also run into limitations with a few vendors whose ordering or freight requirements don't integrate smoothly. Additionally, occasional platform updates adjust the user workflow, which requires time for teams to adapt. **What problems is Order.co solving and how is that benefiting you?** Order.co helps us streamline purchasing across multiple facilities, standardize what we order reduce manual processes, and gain real-time spend oversight. It improves operational consistency and ensures better control over procurement and budgeting. The platform has helped reduce ordering errors and increased efficiency for both frontline teams and accounting. **Official Response from Allison Reich:** > Thank you for sharing such detailed feedback! We’re thrilled to hear that Order.co has helped streamline purchasing across your locations, simplified ordering, and improved visibility into spending. We also appreciate your insights on reporting, vendor integrations, and workflow adjustments — our team continually works to make these areas more intuitive and seamless. Your feedback helps us prioritize improvements so we can keep supporting your operations efficiently. ### 42. Convenience Redefined with Fast Deliveries **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa A. **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** I love using Order.co for its sheer convenience when ordering everything in one place, which significantly streamlines my workflow and management of household items for the treatment center. The fast delivery is a highlight for me, as it ensures that all necessary items are received quickly, minimizing downtime and inefficiency. This swiftness combined with the ease of using the platform means I don't have to spend excessive time navigating different vendors or handling complex procurement processes. The simplicity of having all my needs consolidated into one website means I have more time to focus on the core work of attending to clients, instead of administrative tasks. The initial setup was very easy, which was a great start and encouraged a smooth transition to fully utilizing the service. My satisfaction with Order.co is so high that I gave it a perfect score on how likely I am to recommend it to others, signifying my trust in its reliability and functionality. **What do you dislike about Order.co?** Nothing **What problems is Order.co solving and how is that benefiting you?** Order.co simplifies ordering by consolidating everything onto one platform, providing convenience, fast delivery, and ease of use. It allows me to focus more on serving our clients. ### 43. Streamlines Supply Ordering with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Sidonia Maria S. | Director Of Accounting **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** I find Order.co incredibly helpful for ordering supplies, as it offers a wide selection from different vendors, which is essential for our stores and corporate office. I love how easy it is to use the website, especially since it allows one person to place an order and another to approve it, streamlining our process. The customer service stands out for being efficient and supportive, which makes a significant difference in our daily operations. I highly appreciate the budgeting tool, as it helps us keep track of expenses versus our budget, ensuring we maintain financial control. Setting up Order.co was very easy, even several years ago, which made our transition from Uline and Staples seamless. **What do you dislike about Order.co?** I sometimes find the delivery times, especially for products from Amazon, to take too long. It would be ideal if Order.co could expedite deliveries at least in major cities like New York and Los Angeles. **What problems is Order.co solving and how is that benefiting you?** I use Order.co for easy ordering and approval of supplies, with a wide vendor selection and efficient spending tracking against budgets. **Official Response from Allison Reich:** > Hi Sidonia! Thank you so much for sharing your thoughtful feedback! We’re thrilled to hear that Order.co is helping streamline your ordering and approval process, provides broad vendor selection, and keeps budgeting under control. Regarding delivery times, I'd like to encourage you to reach out to our team so we can update your preferences and prioritize shipping where it’s most relevant. While shipping speed can vary by vendor, we’re happy to help ensure your most urgent orders get there as quickly as possible. Thanks again for sharing your experience and for being part of the Order.co community! ### 44. Improved Ease of Ordering and Expense Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Order.co?** ease of ordering, links to expense account **What do you dislike about Order.co?** would be great if each user could add their own products/items faster than emailing support **What problems is Order.co solving and how is that benefiting you?** it streamlines the products in 1 location and allows for best price match/guarantee **Official Response from Bridey Joyce:** > Thank you for the review! We're glad the platform's ease of ordering and expense tracking links have worked well for you. I'd recommend reaching out to your account admin to discuss adding your own products instead of emailing support - I believe you might be running into a wall with permissions, rather than a product limitation. Thanks for the specific, helpful input. ### 45. Seamless Multi-Order Submissions with Easy Expense Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett D. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Order.co?** Being able to submit multiple orders seamlessly and being able to track and set limits on expenses. **What do you dislike about Order.co?** Nothing on my side has been a hinderance. **What problems is Order.co solving and how is that benefiting you?** Havin multiple people being able to order at the same time. ### 46. Streamlined Ordering, Room for Delivery Clarity **Rating:** 4.0/5.0 stars **Reviewed by:** Lola A. **Reviewed Date:** November 21, 2025 **What do you like best about Order.co?** I appreciate Order.co because it streamlines the purchasing process by consolidating most items into one spot, significantly reducing the operational steps needed. This centralization simplifies the management of multi-home orders, allowing for more efficient tracking and reducing the complexity involved in handling various home management tasks. The functionality of having everything in one location means there is less to track, which helps in avoiding unnecessary complications and operational inefficiencies. The streamlined invoicing process that Order.co offers is particularly valuable in addressing the operational needs associated with ordering, making my workflow smoother and more organized. **What do you dislike about Order.co?** I find the delivery expectations challenging while ordering with Order.co. Prior to placing an order, it would be beneficial to know the expected delivery timeline. This would help to narrow down exactly if and when the order should be placed, minimizing cancelled orders by allowing us to plan ahead if it aligns with a feasible timeline. **What problems is Order.co solving and how is that benefiting you?** I find Order.co consolidates most items in one spot, streamlining invoicing and reducing operational steps, making home management simpler. It also allows us to plan orders better to minimize cancellations with upfront delivery expectations. ### 47. Past Orders Make Reordering Fast and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Order.co?** Past orders help finding the products I've previously ordered faster. **What do you dislike about Order.co?** Somtimes it's hard finding products without knowing the exact word to search for **What problems is Order.co solving and how is that benefiting you?** The time is would take to search other websites for products needed or the time to go to a physical location. **Official Response from Bridey Joyce:** > Thank you for the review! We're glad past orders make reordering fast and easy for you. We hear your point about search being tricky when you don't know the exact product name — that could be the nature of how your team set up products in the catalog. I'd recommend syncing up with your account admin for some of the items you've had trouble finding, and then we can adjust the labels of the products accordingly. Hope that's helpful! ### 48. Effortless Multi-Vendor Purchasing with Intuitive Navigation **Rating:** 4.5/5.0 stars **Reviewed by:** Lori C. | Clinical Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Order.co?** Order.co is the first procurement platform we have used for our supply purchasing. There was no difficulty in implementation, and it has made purchasing for all our locations from multiple vendors infinitely more efficient. The site is easy to navigate by our staff members with minimal training. The site houses our formularies for all our supply vendors and provides reporting and tracking information. We use the site twice monthly for all locations to request their supplies. If an issue occurs it is easy to contact customer support through the site, or I can email our Customer Success Manager. **What do you dislike about Order.co?** It is not a major concern, but because we are a group of 27 dental offices instead of a regular business that is not healthcare, it does change that fact that items cannot be substituted and if our requests do not get processed in a timely manner it can have a major effect on the business and proper patient care. **What problems is Order.co solving and how is that benefiting you?** Order.co has solved the issue we had for creating efficiency for ordering supplies from multiple vendors. We once had to place all separate orders and now it can done with just one consolidated request. It has also solved the issue for making each one of our locations aware of what they are spending in each request so they can better monitor their budget. It has also benefitted us because we can now use a formulary of all "approved products" as opposed to allowing our staff to have full access to each vendor's full catalog of products, so it eliminates "shopping" by the staff and thereby reduces company expense. **Official Response from Allison Reich:** > Thank you for sharing your detailed feedback! We’re thrilled to hear that Order.co has made supply purchasing more efficient across your locations and helped your team stay on budget. We understand how important timely processing is for healthcare operations, and please be in touch with our team so we can ensure all your order preferences and expectations are met. It’s great to know that the platform’s formularies and consolidated ordering are making a meaningful difference in streamlining your procurement and reducing unnecessary expenses. ### 49. Effortless Multi-Location Ordering and Budget Management **Rating:** 4.0/5.0 stars **Reviewed by:** Jack M. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** Order.co has proven to be extremely helpful for managing business supply orders across our various locations. The platform allows us to depend on organized ordering lists and set individualized budgets, making the process straightforward. Coordinating orders with our location managers is also easy and efficient. **What do you dislike about Order.co?** There are certain vendors we are unable to purchase from through Order.co because of their complicated ordering processes and requirements. For example, we cannot place orders with Uline, since Order.co does not accommodate Uline's intricate freight shipping scheduling workflow. **What problems is Order.co solving and how is that benefiting you?** I use this for managing budgets, keeping track of ordering lists, and handling various aspects related to ordering supplies across multiple locations. **Official Response from Allison Reich:** > Hi Jack, Thank you so much for sharing such thoughtful feedback — we really appreciate the kind words about how Order.co helps your team stay organized, manage budgets, and streamline ordering across locations. It means a lot to hear that the platform is making those processes easier for you. I also wanted to add a quick clarification for those reading this review: Order.co is vendor-agnostic and can support purchasing from Uline. Many customers place Uline orders through the platform today. In this case, the limitation is likely tied to your organization’s specific configuration or workflow requirements rather than a platform constraint. Thanks again for taking the time to share your experience and for being part of the Order.co community. ### 50. Centralized Ordering with Flawed Tracking **Rating:** 2.5/5.0 stars **Reviewed by:** Hailee H. **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** I appreciate that Order.co consolidates all of our invoices for everything we order each month, which significantly helps us better manage our finances. I love having everything in one place as it simplifies our operations and provides a clear overview of our inventory needs. I also enjoy the capability to place one comprehensive order for all of our requirements and the ability to track everything efficiently in one system. This comprehensive order management and tracking system streamline the process and support our coworking space's operational efficiency. **What do you dislike about Order.co?** I find the tracking for a variety of different vendors on Order.co to be inefficient and oftentimes inaccurate. This significantly impacts my ability to manage orders effectively. **What problems is Order.co solving and how is that benefiting you?** I use Order.co to consolidate invoices, manage finances, and streamline ordering for our coworking space. It allows tracking and simplifies ordering everything in one place, though the vendor tracking could be improved. **Official Response from Allison Reich:** > Hi Hailee! Thank you for sharing your feedback! We’re thrilled to hear that Order.co is helping consolidate invoices, streamline ordering, and provide a clear overview of your inventory — it’s great to know it’s supporting your coworking space’s operational efficiency. Regarding tracking, the accuracy of tracking data is determined by the vendors themselves. Order.co uses AI to aggregate the information they provide and share it with you in the most digestible, easy way. Though, we’re always happy to work with vendors to improve the quality and timeliness of that data. If you reach out to our team, we can help identify ways to get more reliable tracking information for your orders. Thanks again for sharing your experience and for being part of the Order.co community — please don’t hesitate to reach out so we can work with you to improve your tracking experience. ## Order.co Discussions - [Does Negotiatus integrate with ERP systems?](https://www.g2.com/discussions/does-negotiatus-integrate-with-erp-systems) - 1 comment, 1 upvote - [How do payments work inside of Negotiatus?](https://www.g2.com/discussions/how-do-payments-work-inside-of-negotiatus) - 1 comment, 1 upvote - [How long does it take to implement Negotiatus?](https://www.g2.com/discussions/how-long-does-it-take-to-implement-negotiatus) - 1 comment, 1 upvote - [Does Negotiatus provide better pricing on products?](https://www.g2.com/discussions/does-negotiatus-provide-better-pricing-on-products) - 1 comment, 1 upvote - [Can Negotiatus help my accounting team with AP processes?](https://www.g2.com/discussions/can-negotiatus-help-my-accounting-team-with-ap-processes) - 1 comment, 1 upvote - [View Order.co pricing details and edition comparison](https://www.g2.com/products/order-co/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+13%3A24%3A38+-0500&secure%5Bsession_id%5D=4e1ed797-1363-42f1-9968-9a6f02305818&secure%5Btoken%5D=a7c5f75c5e60ce68ba75a267f4a4118c11c5a0ccdd2344ddcb305ede5b482bfc&format=llm_user) ## Order.co Integrations - 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Approvals - Alignment **Planning** - Processes - Contracts - Content - Requisition **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Digital Invoices - Recurring Invoices **Management** - Approval - Communication - Documents - Receipt of Goods **Supplier Marketplace** - Library - Categorization - Data Management **Purchase Requisition and Approval Workflow - Procurement Orchestration** - Notifcations - Workflows - Purchase Orders **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Vendor Management** - Decision Making **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Performance** - KPIs - Benchmarks - Forecasting - Savings **Execution** - Sourcing - Purchasing - Invoicing **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Planning** - Processses - Content - Requisition **Contract Management** - Compliance - Revenue - Negotiations **Supplier Management - Procurement Orchestration** - Tracking - Onboarding - Database **Analytics** - Visibility - Performance - Spend **Analytics** - Due Dates - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Invoice Management** - Capture - Supplier Portal - Repository **Payment Cards** - Recurring Virtual **Data Collection** - Spend - Compliance Reports - Savings **Spend Management - Procurement Orchestration** - Analysis - Visibility **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Reporting** - Real time - Multiple Views - Export - Budgets **Project Management** - Dashboard - Repository - Lifecycle **Compliance and Risk Management - Procurement Orchestration** - Risk Assessment - Compliance - Audits **Agentic AI - Procure to Pay** - Multi-step Planning **Execution** - Sourcing - Purchasing - Invoicing **Payments** - Vendor - Recurring - ACH **Workflow Automation - Procurement Orchestration** - Routing - Configuration - Approvals **Agentic AI - Strategic Sourcing** - Multi-step Planning - Cross-system Integration - Adaptive Learning **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Submittal **Fraud & Risk Management** - Unique Cards - Controls **Agentic AI - Procurement Orchestration** - Autonomous Task Execution **Agentic AI - Spend Management** - Proactive Assistance **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Purchasing** - Proactive Assistance - Decision Making **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - 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