--- title: Order.co Reviews meta_title: 'Order.co Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 141 reviews by the users' company size, role or industry to find out how Order.co works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 141 scale: '5' date_modified: '2026-07-12' parent_category: name: Procurement url: https://www.g2.com/categories/procurement --- # Order.co Reviews **Vendor:** Order.co (formerly Negotiatus) **Category:** [Purchasing Software](https://www.g2.com/categories/purchasing-software) **Average Rating:** 4.4/5.0 **Total Reviews:** 141 ## About Order.co Order.co is an AI-powered procurement platform that connects purchasing, approvals, payments, and reporting in one intelligent system–so teams can place orders faster, cut manual work, and keep operations running smoothly. Order.co AI automates purchasing decisions, sources products at the best price, and flags risks before they impact your business. Trusted by brands like Dolce & Gabbana, WeWork, [solidcore], and Hugo Boss, Order.co helps hundreds of businesses reduce costs, gain tighter spend control, and free up teams to focus on higher-value work. Manage Every Purchase & Payment in One Place Order.co centralizes purchasing across all your vendors. Teams can shop from a customized catalog, submit orders for approval, and let the platform handle the rest. From logging into vendor sites and placing e-commerce orders on your behalf to generating compliant POs and reconciling invoices, Order.co eliminates manual tasks and ensures that every purchase is compliant, trackable, and on budget. Unlock 5-8% cashback rewards with AI-Powered Sourcing Order.co’s AI sourcing scans thousands of vendor data points — such as pricing, delivery speed, reliability, and more — to identify the best-fit supplier for each purchase automatically. Tap into a network of 40,000+ suppliers, access exclusive discounts, and proactively respond to shifting market conditions like price swings and tariff changes. Most customers save 5–10% in categories like maintenance and office supplies. Simplify Invoice Management & Automate Payments Reduce invoice processing time by over 80% with automated coding, 3-way matching, and reconciliation. Sync directly with QuickBooks Online, Sage Intacct, NetSuite, and more to pay on your terms and close your books faster, with fewer errors. Plus, unlock more float than traditional credit cards or card-based spend management solutions. Control Spend Without Slowing Teams Down Set granular approval workflows and custom budgets by user, location, or GL code. Order.co ensures teams stay compliant, even when ordering from e-commerce sites, while flagging fulfillment risks or delays, suggesting smarter alternatives automatically. Gain Real-Time Spend Insights & Forecast with Confidence Track spend as it happens. Get a real-time view of spend by department, vendor, or location. Evaluate supplier performance and forecast with predictive insights that help your business stay ahead of change. ## Order.co Pros & Cons **What users like:** - Users appreciate the **ease of use** of Order.co, highlighting its convenient ordering and user-friendly website. (54 reviews) - Users value the **efficiency of Order.co** , highlighting streamlined operations and quick delivery that enhance overall productivity. (33 reviews) - Users appreciate the **ease of use and flexibility** of Order.co, simplifying operations and enhancing overall efficiency. (24 reviews) - Users value Order.co for its **time-saving capabilities** , streamlining the ordering process and simplifying procurement tasks. (22 reviews) - Users appreciate the **easy usability and top-notch customer service** , making Order.co a highly recommended procurement platform. (20 reviews) - Implementation Ease (20 reviews) - Users value the **user-friendly navigation** of Order.co, enhancing convenience and efficiency in day-to-day operations. (20 reviews) - Users appreciate the **centralized management** of Order.co, which simplifies purchasing and enhances visibility across multiple locations. (19 reviews) - Setup Ease (19 reviews) - Convenience (18 reviews) **What users dislike:** - Users experience **supplier issues** including stock shortages, declined orders, and integration challenges with vendors. (17 reviews) - Users experience **inconveniences** with Order.co, including challenges in canceling items and navigating its catalog efficiently. (16 reviews) - Users often face **delays** due to slow support response and cumbersome customization processes, impacting overall efficiency. (13 reviews) - Users express frustration with **missing features** like order editing and improved stock management, impacting usability and efficiency. (10 reviews) - Users find **vendor management cumbersome** , with limited reporting and difficulties in handling intricate vendor requirements. (9 reviews) - Long Waiting Time (8 reviews) - Users often face **ordering issues** with Order.co due to items being out of stock and unclear notifications. (8 reviews) - Purchasing Issues (8 reviews) - Poor Customer Support (7 reviews) - Users experience **update issues** that hinder availability and functionality, impacting the overall experience with Order.co. (7 reviews) ## Order.co Reviews ### 1. Effortless Ordering, Quick Support **Rating:** 4.5/5.0 stars **Reviewed by:** Robert M. **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** I really appreciate the ease of ordering with Order.co, saving me valuable time during my busy days. The user-friendly interface allows me to sign in, click a couple of buttons, and have everything I need ordered quickly, which is incredibly helpful given my schedule. Additionally, I like how it simplifies the process of following up on lost items, reducing it to just one or two clicks to get a prompt response from customer support. This efficiency and reliability make my experience with Order.co smooth and stress-free. **What do you dislike about Order.co?** When things are out of stock with Order.co, it can be a little annoying. **What problems is Order.co solving and how is that benefiting you?** I use Order.co for easy and timely ordering of supplies, simplifying my busy days. It's very helpful with just a few clicks to order everything needed, and following up on lost items is efficient, with quick responses. ### 2. Easy Remote Ordering and Approvals Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Siri B. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Order.co?** Easy to replicate orders, place orders, and approve remotely **What do you dislike about Order.co?** search is disorganized, but otherwise it's great! **What problems is Order.co solving and how is that benefiting you?** solving the problems of not having supplies at work ### 3. Easy to Use, Fast Service, and Helpful Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Order.co?** Easy to use. Fast service. Easy customer service **What do you dislike about Order.co?** Nothing to dislike. Good all around!!!! **What problems is Order.co solving and how is that benefiting you?** Whenever there is an issue with an item, they resolve it quickly and efficiently ### 4. Efficient Service with Quick Setup and Strong Support **Rating:** 4.5/5.0 stars **Reviewed by:** Benny O. **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** Order.co is very useful for my needs, and I'm highly appreciative of their quick-to-respond support whenever needed. I like that I can add products at my discretion and that they ship them out efficiently, sometimes even receiving products on the same day of order. The product's ability to substitute items that are out of stock is a significant advantage. Additionally, the initial setup of Order.co was quite easy, which adds to the overall positive experience. I would recommend Order.co, rating it nine out of ten. **What do you dislike about Order.co?** Sometimes the communication when we send out to the distro email isn't as quick as we would like. But for the most part, they're good. **What problems is Order.co solving and how is that benefiting you?** I find Order.co very useful in quickly responding to our needs. It ensures timely product delivery, substitutes out-of-stock items, and allows adding and receiving products as needed, sometimes even on the same day. ### 5. Efficient Vendor Management with Powerful Ordering Controls **Rating:** 4.0/5.0 stars **Reviewed by:** Blaine D. | Accounting Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** The ability to add multiple vendors to our employees' ordering options, while also restricting them to specific items from each vendor, is a great feature. This helps us manage our spending and ensures that only approved items are ordered for each location. **What do you dislike about Order.co?** Overall, it's quite good, though the user interface isn't always the best. **What problems is Order.co solving and how is that benefiting you?** This software allowed us to consolidate a lot of our spend from multiple vendors, credit cards, and expense reports to a single platform. This allows us to have better insight into spending at each location and ensures they are ordering items that meet our standards for use in the business. **Official Response from Allison Reich:** > Hi Blaine! Thank you so much for taking the time to share your thoughtful review. We’re thrilled to hear how much value Order.co brings to your operations — from managing multiple vendors and controlling approved items to consolidating spend and gaining better visibility at each location. It’s wonderful to know these features are helping your team stay organized and in control. We appreciate your feedback on the user interface. You’ll be excited to know that in the next couple of weeks we’re releasing a new, more intuitive UI that makes navigating the platform even easier. We can’t wait for you to try it! ### 6. Effortless Ordering, Top Recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Robert H. **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** I appreciate the convenience Order.co offers by solving the problem of needing to visit multiple websites for my business supplies. This integrated approach saves me a great deal of time and effort, making my procurement process much more streamlined and efficient. I love the ease of adding items, especially those not originally on the site, as it allows me to customize my orders quickly and effortlessly. Additionally, the initial setup of Order.co was very easy, underscoring the platform’s user-friendliness and efficiency. These factors contribute to a seamless experience in managing my ordering needs, which is why I am highly satisfied with the service. **What do you dislike about Order.co?** I have no issues. **What problems is Order.co solving and how is that benefiting you?** I use Order.co to consolidate ordering supplies, eliminating the need to visit multiple websites. Its user-friendly interface makes adding items effortless, even if they're not listed on the site. **Official Response from Allison Reich:** > Hi Robert! Thank you so much for your kind words! We’re thrilled to hear that Order.co is making your procurement process easier and saving you time. It’s especially great to know that the ability to add custom items and the simple setup have made managing your orders effortless. We love hearing that the platform is helping streamline your business operations, and we’re excited to continue supporting your needs! ### 7. Streamlines Purchases but Comes at a Cost **Rating:** 2.5/5.0 stars **Reviewed by:** Andrew A. **Reviewed Date:** December 02, 2025 **What do you like best about Order.co?** I appreciate how Order.co significantly streamlines booking tasks by utilizing a purchasing catalog. This feature ensures that purchasing is more efficient by allowing only catalog-approved products to be purchased, simplifying decision-making and reducing errors. I also value the considerable amount of time it saves me on the bookkeeping side, as it provides exceptional visibility into monthly purchases. This transparency helps me keep track of expenses more effectively. **What do you dislike about Order.co?** The cost/pricing of Order.co is a bit high, and it does not save us $1,500 per month, which is disappointing. Additionally, the amount we are charged each month is a concern that I feel needs improvement. **What problems is Order.co solving and how is that benefiting you?** Order.co streamlines my bookkeeping and purchasing, saving time with a catalog that limits purchases to listed items. It offers visibility on monthly purchases, enhancing expense tracking. ### 8. Centralized Ordering Simplifies Lab Management Across States **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Order.co?** We have 8 labs in 7 states so the ability for all labs to go to one platform that allows us to choose what items they can order has made it easier for us to control spends and ensure all labs are buying the consumables we need them to buy per our ISO 17025 accreditation. **What do you dislike about Order.co?** Order.co makes quite a few updates to their platforms without first seeking feedback or opinions from their users and some of the updates has made the user experience worse. **What problems is Order.co solving and how is that benefiting you?** One of our biggest problems was the high number of invoices we were receiving from all the vendors we order. With the help of Order.co, they send us one invoice weekly per lab which makes it 100x easier to review invoices and ensure they are being paid on time. ### 9. Fast Search and Handy Product Folders for Easy Access **Rating:** 4.5/5.0 stars **Reviewed by:** Polaris G. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Order.co?** Being able to put products into a folder for easy access, the support team when I have an issue with an order **What do you dislike about Order.co?** I don't feel the option to use an AI assistant is necessary **What problems is Order.co solving and how is that benefiting you?** Having to make several trips a week to the store. Saves me more time at work and allows me to focus on other priorities ### 10. Simplifies Ordering with Minor Glitches **Rating:** 4.0/5.0 stars **Reviewed by:** Isabelle D. **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** I appreciate how Order.co simplifies the process of ordering supplies by consolidating all vendors into a single platform, making it super easy to use. The platform's organization and simplicity in reordering supplies are features I particularly enjoy. Additionally, the customer service provided by Order.co is noteworthy and enhances my overall experience. The setup process for Order.co was incredibly straightforward, allowing me to start using it with minimal effort. Its user-friendly nature makes it accessible for both myself and the stores. **What do you dislike about Order.co?** Sometimes the links to items don't upload correctly or take a long time, requiring me to reach out to customer service for assistance. **What problems is Order.co solving and how is that benefiting you?** I find Order.co simplifies ordering by consolidating all vendors, making procurement organized and reordering straightforward. It's user-friendly, with excellent customer service, enhancing operational efficiency. **Official Response from Allison Reich:** > Thank you for your thoughtful feedback! We’re glad to hear that Order.co is making ordering simpler and more organized for you and your stores, and that our customer service has been helpful. We appreciate your patience with occasional link issues and are continuously working to improve the platform’s performance for an even smoother experience. ### 11. Convenient, All-in-One Purchasing with Clear Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Order.co?** What I like best about Order.co is the convenience of having a single platform to manage purchasing. It helps create better visibility into orders and spending, while also making the process easier for the team overall. **What do you dislike about Order.co?** What I dislike about Order.co is that the platform can sometimes feel clunky to navigate, and a few workflows could be more streamlined and user-friendly. **What problems is Order.co solving and how is that benefiting you?** Order.co solves the problem of disorganized purchasing by putting orders, vendors, and tracking all in one place. It benefits me by making the process smoother, more organized, and less time-consuming. ### 12. Easy to Use, Everything in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Dave A. | District Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Order.co?** Very good and easy to use. I love having everything in one place, which makes it simple to find what I need. **What do you dislike about Order.co?** Signing in is a pain but that is on our side, but product offerings are the best. **What problems is Order.co solving and how is that benefiting you?** None that I can think of at the moment. ### 13. Efficient but Needs More Product Options **Rating:** 4.0/5.0 stars **Reviewed by:** Michael Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Order.co?** I like all the options they have. It's always been easy to set up. **What do you dislike about Order.co?** I don't get updated when things are missing, and usually one out of every 10 orders, something is missing. **What problems is Order.co solving and how is that benefiting you?** I use Order.co to order for over 90 offices quickly. ### 14. Makes Purchasing Easy from Start to Finish **Rating:** 4.5/5.0 stars **Reviewed by:** Alyssa R. | Purchasing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Order.co?** I like that it makes everything easy from adding items to purchase all the way to receiving the item. **What do you dislike about Order.co?** Sometimes the support is a bit slow and takes longer than my team would like. **What problems is Order.co solving and how is that benefiting you?** Proper tracking for items purchased has been difficult but order.co is showing updates from the moment it gets approved. ### 15. Flexible Vendor Sourcing and Easy Substitute Approvals **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa A. | AGM, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Order.co?** The ability to source an item through different vendors and the option to approve substitutes **What do you dislike about Order.co?** That the orders can not be inventoried properly due to its not partnered with the platform we use **What problems is Order.co solving and how is that benefiting you?** When product is OOS from vendors it gives me another option to purchase items I need ### 16. Effortless and Efficient Ordering Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Justin O. | lab manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Order.co?** I appreciate how easy and efficient it is to place orders, especially with the ability to use saved items. This really speeds up the entire process. **What do you dislike about Order.co?** I find it frustrating to have limited control over the order details and to act as an intermediary for communication with the vendor. **What problems is Order.co solving and how is that benefiting you?** That's something I never thought of. The biggest befit is handing ordering tasks off to another employee who can easily find previous purchased items. This makes handing off the task to others very simple. **Official Response from Allison Reich:** > Hi Justin! Thank you for sharing your feedback. We’re glad to hear that features like saved items and streamlined ordering are making it easy to hand off ordering tasks to other employees and speed up the process. We also appreciate your note about control over order details and vendor communication. We’d encourage you to share any specific feedback with your account manager — our team is always happy to help find ways to make the process even smoother. Thanks again for being a valued partner! ### 17. Incredibly Easy Ordering That Saves Us Time and Effort **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Order.co?** It’s incredibly easy to place orders, and it saves us a lot of time and effort. **What do you dislike about Order.co?** Sometimes orders don’t get updated right away. it depends on the vendor. Since we don’t always receive email notifications, it’s harder to keep track of delayed orders, and I have to manage that manually. **What problems is Order.co solving and how is that benefiting you?** It provides visibility to all parties involved, they can track how much we’ve spent, the shipping address used, the estimated delivery date, and the tracking numbers. ### 18. Convenience and Speed at My Fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel M. **Reviewed Date:** January 28, 2026 **What do you like best about Order.co?** I like the convenience of having anything I need at my fingertips with Order.co. I appreciate that I have never had to return anything, and they are fast to deliver. The initial setup was very easy. **What do you dislike about Order.co?** I find having more options on some products would be helpful. **What problems is Order.co solving and how is that benefiting you?** Order.co lets me get whatever I need from office supplies to cabinets without leaving my store. It's super convenient to have everything at my fingertips and they deliver fast. ### 19. Streamlined Ordering Process, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle R. **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** I really appreciate that Order.co is a time saver for ordering food and office supplies. The ease of ordering process stands out as a significant advantage, making it more straightforward for me to manage purchases efficiently. I also enjoy being able to keep a list of what we order, which helps with organization and ensures that we have a clear record of our past orders. This feature contributes to a smoother and more streamlined ordering experience overall. **What do you dislike about Order.co?** Shipping isn't easy to find, which complicates the ordering process. **What problems is Order.co solving and how is that benefiting you?** I find Order.co a time saver for ordering food and office supplies, with ease of ordering and keeping track of orders. ### 20. Improved Ease of Ordering and Expense Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Order.co?** ease of ordering, links to expense account **What do you dislike about Order.co?** would be great if each user could add their own products/items faster than emailing support **What problems is Order.co solving and how is that benefiting you?** it streamlines the products in 1 location and allows for best price match/guarantee ### 21. Easy to Navigate with Always-There Assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Order.co?** Easy to navigate, assistance is always there if you need it. **What do you dislike about Order.co?** Nothing. I have never had any issues with them **What problems is Order.co solving and how is that benefiting you?** There isn't anything currently but they have refunded money when I didn't receive a product ### 22. All-in-One Convenience, but Ordering Availability Feels Clunky **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Order.co?** Finding all things in one place is good. **What do you dislike about Order.co?** It seems clunky when trying to see what is available to order. **What problems is Order.co solving and how is that benefiting you?** It allows me to quick order in one place. ### 23. Ordering Made Effortless and Enjoyable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** The process of placing and approving orders is straightforward and convenient. **What do you dislike about Order.co?** I don't have any negative comments about this platform. **What problems is Order.co solving and how is that benefiting you?** I can keep track of the ordering habits at all of my schools. **Official Response from Allison Reich:** > Thank you for your feedback! We’re glad Order.co is making ordering easy and helping you track habits across your schools. ### 24. Unmatched Convenience and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher F. | National Maintenance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** The convenience of using one platform for any online vendor is incredible - ease of use on Order.co is phenomenal and beats and other platform I have used. The customer support is also very responsive and always able to quickly resolve and issues that arise - a rare thing to find these days. It is a pleasure to use **What do you dislike about Order.co?** I have not yet found anything to complain about after the past 3 years of using Order.co **What problems is Order.co solving and how is that benefiting you?** The biggest problem solved by order.co is coordinating accounts with different online vendors. With order.co I dont have to worry about establishing accounts with each vendor we use. **Official Response from Allison Reich:** > Hi Christopher! Thank you for sharing your experience! We’re thrilled Order.co has made managing multiple vendors easier and that our platform and support team have been helpful over the past three years. We appreciate your continued support and feedback! ### 25. Streamlined Product Ordering and Consolidation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Order.co?** It helps our company consolidate product ordering **What do you dislike about Order.co?** Some of the reporting can be difficult to navigate **What problems is Order.co solving and how is that benefiting you?** Consolidates product ordering across multiple facilities ### 26. Senior Regional Operations Maintenance Manager **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** I enjoy the ability to create custom lists for each home and the unique items we order for them. All team members can view orders which is a great feature to ensure duplicate orders are not created. Being able to add products from varies sites into one platform is helpful as well. **What do you dislike about Order.co?** The lack and or delay of tracking information and the slow response time from service agents. **What problems is Order.co solving and how is that benefiting you?** Team colaboration between procurement, supply chain, and market ops. Visibility into other team members orders. Customizable lists for each home. Adding multiple site items onto one platform. **Official Response from Allison Reich:** > Hi! Thank you for sharing your feedback. We’re thrilled to hear that features like custom lists, team visibility, and the ability to add products from multiple sites are helping streamline collaboration between your procurement, supply chain, and market ops teams. Regarding tracking information, the updates we display depend on what suppliers provide, but we’re also making it easier to access and manage this information through our AI Command Center. Please give it a try and let us know how what you think! We also want to address your note about support — we encourage you to share this feedback with your account manager so we can ensure any issues are corrected promptly and you get the assistance you need. We appreciate your feedback and are glad to support your team in keeping orders organized and efficient! ### 27. Effortless Snack Ordering, Needs Improved Cancelation **Rating:** 4.0/5.0 stars **Reviewed by:** Right At School R. **Reviewed Date:** February 06, 2026 **What do you like best about Order.co?** I like using Order.co for ordering snack items for the before and after care school site. The setup was easy, which made the transition smooth for my team. **What do you dislike about Order.co?** I find canceling items on Order.co to be problematic. **What problems is Order.co solving and how is that benefiting you?** I use Order.co to manage substitutions and order snack items for the site. ### 28. Consolidated Invoices and NetSuite Integration Drive Efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** The consolidated invoices and NetSuite integration has contributed to saving resources and time and positively impacted many departments and roles within the organization. **What do you dislike about Order.co?** When encountering order issues, the response is slow and not always fixed correctly. Additionally, more than once, when there's been a software update, we've had issues with information, or functions temporarily lost or not accessible. **What problems is Order.co solving and how is that benefiting you?** Our organization has reduced the number of manual invoices entered by 66% reducing the need for more staff and help reduced the number of entry errors. **Official Response from Allison Reich:** > Thank you for sharing your feedback and for highlighting the impact Order.co has had on reducing manual invoices and errors — we’re thrilled to hear it’s saving your team time and resources. We also appreciate your candor regarding the challenges you’ve experienced with order issues and software updates. Your feedback is extremely valuable, and we’re continuously working to improve response times and ensure updates are as smooth as possible. I'd recommend connecting with your account manager to make sure your team has the support needed to resolve them quickly. Thanks again for taking the time to share your experience and for being part of the Order.co community. ### 29. Great Insight to Budget, Easy to Use, and Timely Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** The Order.co platform is very easy to use for our staff. We work hard to management budgets and this platform allows us a great overview of local spending, commonly ordered items, consolidated billing, and great customer service. **What do you dislike about Order.co?** Order processing can be hard with limited staffing at peak times. **What problems is Order.co solving and how is that benefiting you?** -Budget Management -Supply Orders -Third Party Vendor Management -Consolidated Billing -Reduction of Vendors ( i.e. just Amazon and Staples) - Product Category Creation -Cost Center Creation -Product Lists for Retail Stores Builds and Renovations -Bulk Ordering ### 30. Order.co review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** The ease of using the google plug in and the fact that we do not have to create our own accounts. Also, the ease of integrating our current accounts into the ordering process. **What do you dislike about Order.co?** Sometimes there are no updates on our orders and sometimes it is hard to narrow down a response from the customer service. Maybe a phone number for a direct person would help? **What problems is Order.co solving and how is that benefiting you?** Order.co is allowing us to purchase items with minimal staff. It is alleviating hte need for a purchasing manager. **Official Response from Allison Reich:** > Hi! Thank you for sharing your feedback. We’re glad to hear that the Google plugin and integration with your current accounts are making ordering easier, and that Order.co is helping reduce the need for additional headcount. Regarding updates on orders, the information we display depends on what suppliers provide, but we’re making it even easier to access and track that data through our AI Command Center, which brings all the insights into one place. I'd encourage you to check it out - hopefully it helps! We appreciate your feedback and are glad to support your team in simplifying the purchasing process! ### 31. User-Friendly Procurement with Valuable Webinars **Rating:** 4.0/5.0 stars **Reviewed by:** Charlie Y. **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** I like that Order.co is user friendly, with favorable credit and payment terms. I also enjoy all the insightful webinars they host. **What do you dislike about Order.co?** I wish I could see the impacted budget on an order approval page and would like even more favorable credit and payment terms. **What problems is Order.co solving and how is that benefiting you?** Order.co helps streamline my company's procurement process, aiding in budgeting, approval, and credit management. It's user-friendly and offers favorable credit and payment terms. ### 32. Effortless to Use with Outstanding Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Christina M. | Studio Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** Ease of use, good customer service, prompt responsiveness. **What do you dislike about Order.co?** Sometimes there are things out of stock that are not notated when ordering. **What problems is Order.co solving and how is that benefiting you?** Order helps me not to have to use multiple sites for inventory ordering. **Official Response from Allison Reich:** > Hi Christina! Thank you for sharing your feedback. We’re glad to hear that Order.co’s ease of use, customer service, and responsiveness are helping make your ordering process smoother. Regarding out-of-stock items, we understand how important that visibility is. You can work with our team to turn on sourcing options, which helps identify alternatives when a vendor is out of stock, ensuring your orders are fulfilled seamlessly. We appreciate your feedback and are happy to support you in consolidating all your inventory ordering in one place! ### 33. Fast, Reliable Customer Service from Order.co **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Order.co?** Order.co's customer service provides fast results. **What do you dislike about Order.co?** Sometimes the crackers are crushed and the orders take a long time to arrive. **What problems is Order.co solving and how is that benefiting you?** Everything is easy to find and I can order things quickly. ### 34. Online Access Is Great, But Invoice Sorting Is Missing **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Order.co?** I'm Finance Department and I like the online access to all of our account info. **What do you dislike about Order.co?** There is no way to sort invoices by Invoice #. The location codes are not sortable ither. Paying bills would be easier if codes were sortable. Better yet it would be better to have location name and be able to sort that way **What problems is Order.co solving and how is that benefiting you?** For Procurement they can order from multiple vendors ### 35. Effortless to Use with a Clean, Uncluttered Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Order.co?** Website is easy to use. Website not cluttered. Digital credit card. Easy login. **What do you dislike about Order.co?** Cannot add international bank account. Not sure a second US bank can be added. Not enough time to pay via ACH or wire. No phone help. email takes too long. Does not retain invoice copies from the vendors. I don't know about the 10099 reporting. **What problems is Order.co solving and how is that benefiting you?** Process one-time vendors via digital credit card. ### 36. Effortless Multi-Store Management in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Order.co?** I like the simplicity and the ability to add multiple stores to the account and make it a one-stop shop. I also love the browser extension to be able to add things to it more easily **What do you dislike about Order.co?** Nothing - it's easy to use there isn't anything I dislike about it **What problems is Order.co solving and how is that benefiting you?** Solving a purchasing order and the ability to track where things are coming from ### 37. Convenient Office Supply Ordering, But Needs More Healthy Snack Options **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 01, 2026 **What do you like best about Order.co?** I like being able to order my office supplies and snacks without having to go to the store, and it all delivered to my store. **What do you dislike about Order.co?** I wish they had a better selection of healthy snacks **What problems is Order.co solving and how is that benefiting you?** I don't have to track petty cash ### 38. Intuitive Interface and Outstanding Customer Service - TOP NOTCH! **Rating:** 5.0/5.0 stars **Reviewed by:** Maxwell P. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Order.co?** The user interface is incredibly simple to follow and their customer service is top notch! There are so many features that I would recommend to my colleagues! **What do you dislike about Order.co?** There honestly isn't much I do not like, everything is very nice! **What problems is Order.co solving and how is that benefiting you?** Automatically applying credit memos to our current due invoices is a time saver! ### 39. Effortless Navigation for All Users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** It is easy to navigate from any perspective. Whether you are an admin or standard user, you can find what you need with ease. **What do you dislike about Order.co?** I don't have any particular negative call outs. Order is much easier to use than other platforms, so I see it in a positive light. **What problems is Order.co solving and how is that benefiting you?** Allowing all of our user locations to order with ease. **Official Response from Allison Reich:** > Thank you so much for the review. We’re so happy to hear you’re enjoying the platform and finding it easy to use! Your feedback means a lot to our team. ### 40. Effortless Order Tracking and Smooth Returns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** Order.co does a great job of keeping you informed about the status of your order, and I’ve found that their returns process is more efficient as well. **What do you dislike about Order.co?** I can’t really say I have any I dislike about Order.co. It’s really user specific. **What problems is Order.co solving and how is that benefiting you?** Order.co solves all my problems that I have directly with the shipper. **Official Response from Allison Reich:** > Hi! Thank you so much for taking the time to share your feedback. We’re thrilled to hear that Order.co keeps you informed about your orders and that our dedicated support team has been helpful with returns. Thanks again for being a valued partner — we really appreciate your feedback! ### 41. Effortless Ordering Process for Our Company **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** ease of ordering for the company, and implementation was a breeze **What do you dislike about Order.co?** some skus are not entered and getting them entered hasnt been easy **What problems is Order.co solving and how is that benefiting you?** Quick ordering without having to track down a company card or get reimbursed **Official Response from Allison Reich:** > Hi! Thank you for sharing your feedback. We’re glad to hear that Order.co has made ordering easy for your company and that implementation was a breeze. It’s great to know the platform is helping you place orders quickly without needing to track down company cards or manage reimbursements. We also wanted to let you know about the new 'Order.co Global Catalog' in the 'Add products' section of the platform, which is filled with top products and SKUs that can be added quickly and easily — this might help streamline adding any missing items. Thanks again for being a valued partner! ### 42. Visual Budget Tracking Is Great, But Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Order.co?** I enjoy being able to have a visual of the budget my company has set. I can keep track of all past orders and see the direct link to where the items are coming from. **What do you dislike about Order.co?** Not knowing an item is out of stock unless it’s added to the cart versus having a label or something before that point. **What problems is Order.co solving and how is that benefiting you?** N/A ### 43. One-Stop Ordering with Streamlined Invoicing and Great Rewards **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** Ordering from multiple suppliers and having only one invoice to process plus the rewards. **What do you dislike about Order.co?** Reports and analysis are not as thorough as we're would like **What problems is Order.co solving and how is that benefiting you?** Single platform for employees to place purchase orders of supplies. Also employees no longer have to put in expense reports for the items they purchase **Official Response from Allison Reich:** > Thank you for sharing your feedback! We’re glad Order.co is simplifying purchasing and helping your team avoid expense reports. We also appreciate your input on reporting and hope our AI Command Center will help provide even more powerful insights and analytics soon. ### 44. Lightning-Fast Responses That Impress **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** quick respond. They always very polite and willing to help **What do you dislike about Order.co?** plenty of time orders declined with no reasons **What problems is Order.co solving and how is that benefiting you?** they responded quickly for all inquiries **Official Response from Allison Reich:** > Thank you for sharing your feedback! We’re glad to hear that our team has been responsive and helpful — we really appreciate your kind words. Regarding orders being declined, this can happen if someone within your organization rejects the order during the approval workflow, or it may relate to budget controls that are in place. The next time this occurs, please reach out to our team and we’d be happy to provide clarity and help resolve the issue quickly. Thanks again for being part of the Order.co community! ### 45. Simple to learn, Simple to use, Purchasing made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Bob D. | Accounting Specialist, A/R, Purchasing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Order.co?** Negotiatus is very easy to learn and to use. It is very intuitive, which makes it a breeze to train others to use. Negotiatus also offers training frequently. They also offer an application that allows it very easy to add items for purchase. I Highly recommend it. Lastly, they return incentives in the form of rebates. Negotiatus has excellent customer service with a very friendly and knowledgeable support staff. **What do you dislike about Order.co?** Nothing. Any issues that I have had have been rectified by the Negotiatus team. **What problems is Order.co solving and how is that benefiting you?** Negotiatus has made purchasing simple and easy to manage. We break it down by department and can track purchases, budgets and rewards simply and easily. It is easy to get department personnel on board and trained in a day. I can see and manage all purchasing from a single interface, tracking all the rewards and applying them to the department that generated them. It has made an enormous difference. ### 46. Work in progress **Rating:** 3.5/5.0 stars **Reviewed by:** Christopher F. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2021 **What do you like best about Order.co?** Provides single portal to order from multiple vendors **What do you dislike about Order.co?** Sync with Quickbooks does not include individual transactions **What problems is Order.co solving and how is that benefiting you?** It helps us keep to budget on supply purchases ### 47. One stop shop for all your purchasing needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Order.co?** The platform is super easy to use and easy to navigate. The frequently ordered page is really great too as it makes weekly purchasing simple. **What do you dislike about Order.co?** The page does refresh when left for some time which means you have to start your orders again. Would be good if the items in the basket went to something like "saved items". **Recommendations to others considering Order.co:** If you need a one-stop shop for all your purchasing needs this is the right platform. It can help you streamline your company purchases and help you monitor company spending. **What problems is Order.co solving and how is that benefiting you?** We used to have to use lots of different supplier websites to make frequent ans large orders. Now our items are all condensed into one platform making it so much easier! ### 48. Great time, money and frustration saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany D. | Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2021 **What do you like best about Order.co?** The staff here have been fantastic about helping me with all questions I have! It has been amazing to get all my purchasing done with one tool and avoid having 20 different accounts with different usernames and passwords for all the stores I manage. I highly recommend giving this company and tool a try, and you won't regret it!! **What do you dislike about Order.co?** The set-up was a tad confusing at first, but with the help of their team, I was able to get everything going and love this tool!! Honestly, no dislikes at this moment, I have had nothing but a positive experience. **Recommendations to others considering Order.co:** Start using it now! If you are struggling to get all your accounts in order and find things at the best price, this is the tool for you. It is nice only to allow my staff to purchase items I have approved and that are the same across the brand. Who knew even getting two stores to buy the same type of bags would be such a pain point? I didn't even realize all the needs I had until I got a tool to help me with budgeting, invoicing, and managing my costs. **What problems is Order.co solving and how is that benefiting you?** I didn't realize how many different accounts had been created by past store managers and staff over the six years I've been with my company. We had no way to source products for the best price and trusted our store managers to do this. I am also working on creating a catalog for when we open a new store, and we can buy everything we need with one click. Also, overseeing all purchases across stores and having an approval process has been an enormous help. This tool has saved me time, money, and hassle! ### 49. Feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Order.co?** The love the layout and the presentation of the software. It is very user-friendly and easy to use! It is very simple but effective. It's just like ordering something from ebay and amazon! **What do you dislike about Order.co?** The only thing I would say is that when you purchase goods from multiple vendors, it doesn't allow you to check out and go through to the next stage. You will have to do separate order for each vendor. **What problems is Order.co solving and how is that benefiting you?** The benefit of this is that everything is all in one place. You don't have to log into a separate domain to make an order and it automatically links with our process of workday! ### 50. Easy to navigate platform for our purchasing needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Order.co?** My team and I use Negotiatus on a weekly basis to order items for our office, from dairy products to company swag. Its simple design is easy to navigate, including it's product search feature. I love that you can customize your own product lists as needed, and that you can easily edit the quantity of items in your cart. It's quick, smart and efficient! **What do you dislike about Order.co?** I do not have any negative feedback to share at this time! **What problems is Order.co solving and how is that benefiting you?** I have never had a problem with Negotiatus; it integrates with our Workday software easily and has never failed to work for me and my team. The benefits have been profound across our company regionwide. Our teams can collectively purchase necessary products for our customers as often as needed, and this streamlined process is fast and convenient for us, which is incredibly helpful given our busy work schedules. I can always count on it to work and deliver! ## Order.co Discussions - [Does Negotiatus integrate with ERP systems?](https://www.g2.com/discussions/does-negotiatus-integrate-with-erp-systems) - 1 comment, 1 upvote - [How do payments work inside of Negotiatus?](https://www.g2.com/discussions/how-do-payments-work-inside-of-negotiatus) - 1 comment, 1 upvote - [How long does it take to implement Negotiatus?](https://www.g2.com/discussions/how-long-does-it-take-to-implement-negotiatus) - 1 comment, 1 upvote - [Does Negotiatus provide better pricing on products?](https://www.g2.com/discussions/does-negotiatus-provide-better-pricing-on-products) - 1 comment, 1 upvote - [Can Negotiatus help my accounting team with AP processes?](https://www.g2.com/discussions/can-negotiatus-help-my-accounting-team-with-ap-processes) - 1 comment, 1 upvote - [View Order.co pricing details and edition comparison](https://www.g2.com/products/order-co/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+04%3A26%3A51+-0500&secure%5Bsession_id%5D=d0193f01-7243-45b8-9f3b-68c08c2b3a05&secure%5Btoken%5D=50a1876b2a1f9b1173acb8ea456fb673f937a4108c10b074d53150433db9bd38&format=llm_user) ## Order.co Integrations - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Net@Suite](https://www.g2.com/products/net-suite/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [Ping Identity](https://www.g2.com/products/ping-identity/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Workday Financial Management](https://www.g2.com/products/workday-financial-management/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Spend Management](https://www.g2.com/products/workday-spend-management/reviews) - [Workday Strategic Sourcing](https://www.g2.com/products/workday-strategic-sourcing/reviews) - [Zenoti](https://www.g2.com/products/zenoti/reviews) ## Order.co Features **Setup** - Approvals - Alignment **Planning** - Processes - Contracts - Content - Requisition **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Digital Invoices - Recurring Invoices **Management** - Approval - Communication - Documents - Receipt of Goods **Supplier Marketplace** - Library - Categorization - Data Management **Purchase Requisition and Approval Workflow - Procurement Orchestration** - Notifcations - Workflows - Purchase Orders **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Vendor Management** - Decision Making **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Performance** - KPIs - Benchmarks - Forecasting - Savings **Execution** - Sourcing - Purchasing - Invoicing **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Planning** - Processses - Content - Requisition **Contract Management** - Compliance - Revenue - Negotiations **Supplier Management - Procurement Orchestration** - Tracking - Onboarding - Database **Analytics** - Visibility - Performance - Spend **Analytics** - Due Dates - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Invoice Management** - Capture - Supplier Portal - Repository **Payment Cards** - Recurring Virtual **Data Collection** - Spend - Compliance Reports - Savings **Spend Management - Procurement Orchestration** - Analysis - Visibility **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Reporting** - Real time - Multiple Views - Export - Budgets **Project Management** - Dashboard - Repository - Lifecycle **Compliance and Risk Management - Procurement Orchestration** - Risk Assessment - Compliance - Audits **Agentic AI - Procure to Pay** - Multi-step Planning **Execution** - Sourcing - Purchasing - Invoicing **Payments** - Vendor - Recurring - ACH **Workflow Automation - Procurement Orchestration** - Routing - Configuration - Approvals **Agentic AI - Strategic Sourcing** - Multi-step Planning - Cross-system Integration - Adaptive Learning **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Submittal **Fraud & Risk Management** - Unique Cards - Controls **Agentic AI - Procurement Orchestration** - Autonomous Task Execution **Agentic AI - Spend Management** - Proactive Assistance **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Purchasing** - Proactive Assistance - Decision Making **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Order.co Alternatives - 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