Oracle Siebel Reviews & Product Details - Page 7

The way it tries to organize customers and records is good. Review collected by and hosted on G2.com.

The system has the reliability of windows ME. As a field technician using Siebel’s corresponding mobile app “UDispatch” (where the “u” is supposed to be the greek letter mew so that it actually reads “microDispatch”) in conjunction with my service coordinators (who are the ones actually using Siebel), I am constantly losing hours worth of readings that I record in Siebel activities. My company email inbox is constantly spammed with system generated messages about Siebel outages while the IT dept plays whack-a-mole with one problem after another. I’ve been with the company for almost 5 years now and they’ve yet to have this software working correctly. If after 5 years I couldn’t get my product to work correctly for a customer, they wouldn’t be my customer anymore. Review collected by and hosted on G2.com.

It was easy to get started integrating with Siebel in order to bring the different business endpoints together. Review collected by and hosted on G2.com.

It takes a lot of configuration and there is not enough flexibility compared to the likes of Salesforce. Review collected by and hosted on G2.com.

This CRM offers real organisation and a logical work flow which really gives back to the sale executive.

It's solidly designed and has intuitive options and like it's competitors is highly customisable.

The shortcuts are really well thought out and add speed to the this CRM when you have an urgent tasks or at the end of the day finishing up. Review collected by and hosted on G2.com.

CRMs are generally limited, no chat, video chat or advantage conference tools which as a single system like Slack for example are multi-dynamic. Review collected by and hosted on G2.com.

Security and no data restrictions makes it a good choice. Review collected by and hosted on G2.com.

No much interaction with 3rd party apps and technology is going little bit older.

With too much data it gets slow at time. Review collected by and hosted on G2.com.

usability, easy to config and easy to interface and integrate with other application Review collected by and hosted on G2.com.

less functionalities compared to salesforce CRM Review collected by and hosted on G2.com.

Oracle benefits, artificial intelligence and transnational characteristics. Manage operations Review collected by and hosted on G2.com.

Application for GNU Linux Unity management system Review collected by and hosted on G2.com.

Siebel was/is #1 in defining CRM the business *and* technology. Every other product since Siebel to date is still aiming for that standard. Siebel is great for small, largely phone-dominant businesses if they can negotiate a low price. Oracle Fusion charts new standing on the shoulders of the giant Siebel. Review collected by and hosted on G2.com.

It ignored the continuance of Moore's Law into the 21st century, thus becoming expensive for the Internet of 21st century where compute and memory cost far lower than they did in the 1990s. Siebel Systems mis-forecast the speed and spread of worldwide Internet like most other systems/software producers of that time. Oracle tries to keep Siebel relevant by price however the technology is out of kilter with today's markets and internet. Review collected by and hosted on G2.com.

I like all the single sign on functionalities and the support team is very helpful Review collected by and hosted on G2.com.

Sometimes it is complicated to use, especially if you are a first-time user. Review collected by and hosted on G2.com.

Allow us to offer products and services to our clients or conduct marketing campaigns. Review collected by and hosted on G2.com.

Many options to follow to do some tasks. Review collected by and hosted on G2.com.

Oracle Siebel is very easy to use without any special training, it has almost all functions that you can expect for your business, such as customer database including all of information, name, address, contact, email, preferences, etc. It has easy implementation on any system and normally work smoothly without any issue. You can manage ongoing campaigns, sales, marketing, and almost all supply chain on a single click. Review collected by and hosted on G2.com.

On startup sometimes it take longer time which is irritating and time wasting, also face hanging issues when you frequently using different features, it might be due to system performance but it must have to be fixed as earliest possible, frequently submitted complaints to fix startup issues, but still waiting for the next positive update. Review collected by and hosted on G2.com.