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440 Oracle Siebel Reviews
3.5 out of 5
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YJ
Yael J.
Senior Business Solutions Architect
Enterprise(> 1000 emp.)
What do you like best about Oracle Siebel?
The highly adaptive and customizable as well as the complete out if the box and best of practice funtionalities included. Review collected by and hosted on G2.com.
What do you dislike about Oracle Siebel?
Some.users (sales) would appreciate better compatibility with mobile devices. Review collected by and hosted on G2.com.
VR
Vinay R.
Senior Data Analyst
Enterprise(> 1000 emp.)
AC
Verified User in Computer Software
Enterprise(> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Oracle Siebel?
That it is possible to connect easily to other enterprise apps and databases. I like the tools interface as it is easy to use and quite flexible. Haven't had much experience with competitors so can't compare much, though. Review collected by and hosted on G2.com.
What do you dislike about Oracle Siebel?
It is kind of monolithic, and if you need to do something special or weird integration-eise, it can be difficult to get help. I would like to see the ability to reach a real person improved. Review collected by and hosted on G2.com.
UG
Verified User in Government Administration
Mid-Market(51-1000 emp.)
UH
Verified User in Hospitality
Mid-Market(51-1000 emp.)
What do you like best about Oracle Siebel?
Oracle Siebel integrates very well with other enterprise platforms. Also, it brings many features that make this tool very efficient but are no longer being maintained or updated. Review collected by and hosted on G2.com.
What do you dislike about Oracle Siebel?
Its UI is outdated and boring. It's not easy to use. It consumes a lot of computing resources and is not as detailed as other sales CRMs. For me, it does not delivers good value for the price. Review collected by and hosted on G2.com.
RV
Raghu V.
Advisor, Sales Operations
Enterprise(> 1000 emp.)
What do you like best about Oracle Siebel?
One of the best CRM tools I have used to date. Though there were a lot of bugs initially, there have been numerous patches released now Sieble is at its best Review collected by and hosted on G2.com.
What do you dislike about Oracle Siebel?
Bugs and app crash takes a toll on productivity Review collected by and hosted on G2.com.
UT
Verified User in Telecommunications
Enterprise(> 1000 emp.)
What do you like best about Oracle Siebel?
It was a very smooth application, and I enjoyed using it while working at Vodafone EG.
During my working period it was the main system we used to get our customers' data. Review collected by and hosted on G2.com.
What do you dislike about Oracle Siebel?
From my point of view, there were many functions with no access to us that were denied by our administrators.
Also, there are many steps to get or review some data. Review collected by and hosted on G2.com.
CT
Verified User in Telecommunications
Enterprise(> 1000 emp.)
What do you like best about Oracle Siebel?
Lots of "Out of the office" functionality.
A lot of Siebel knowledge in the market, many service providers, many IT resources, etc.
Good Producto Support.
Good acceptance by users.
Good integration capabilities. Review collected by and hosted on G2.com.
What do you dislike about Oracle Siebel?
Complex for simple implementations.
It is costly to implement and needs an experienced team to set it up and maintain it.
It is expensive the cost to upgrade the system. Review collected by and hosted on G2.com.
RJ
Ruhid J.
Small-Business(50 or fewer emp.)
What do you like best about Oracle Siebel?
I like Product. Because of it's scalable , highly sophisticated and advance platform more than 20 type industries are using. good marketing analysis. Product and catalog management. self service and e-billing Review collected by and hosted on G2.com.
What do you dislike about Oracle Siebel?
High cost. some rooms for short the process. Review collected by and hosted on G2.com.
CT
Verified User in Telecommunications
Enterprise(> 1000 emp.)
What do you like best about Oracle Siebel?
-Though its getting outdated day by day, but as its owned by Oracle its well maintained.
-Things are manual here like in most newer CRM most of the things are automatic but in oracle siebel we have to do manually which helps us understand it better.
-ThoughUI is old fashioned but its in well structured form. Review collected by and hosted on G2.com.
What do you dislike about Oracle Siebel?
-UI of application is very old school .
-Software is very slow.
-many a times it becomes unresponsive. Review collected by and hosted on G2.com.
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