Oracle Siebel Reviews & Product Details

Seems to work as presented. I am an individual sales contributer. Review collected by and hosted on G2.com.

I can't think of anything I dislike becuase I'm nit sure what it is. I think its for payroll. Review collected by and hosted on G2.com.

I appreciate its robust CRM functionality and scalability, which offers a great user experience by providing extensive customization options, making it adaptable to various business needs Review collected by and hosted on G2.com.

The user interface can feel outdated, and the complexity of configuration sometimes leads to a steep learning curve for new users Review collected by and hosted on G2.com.

very easy to assest and i fell it most similar with SAP. I using this plafrom for my daily usage Review collected by and hosted on G2.com.

remember the step and the no shortcut to create the PO or SO Review collected by and hosted on G2.com.

convenient to use, efficient, fast, effective Review collected by and hosted on G2.com.

the price should be a bit less. so please work on that Review collected by and hosted on G2.com.

Having better Patch Upgrades and releases on time by Oracle Review collected by and hosted on G2.com.

Siebel Architecture and use of different servers in architecture is quite complex for newbies to get into Siebel world. Review collected by and hosted on G2.com.

We can do so many modifications with EAI and connectivity between apps. Review collected by and hosted on G2.com.

Very skill full people can work on its development. Review collected by and hosted on G2.com.

Twenty distinct sectors are covered by the industry-specific solutions offered by Oracle Siebel CRM. Oracle Siebel CRM has several CRM capabilities that can help businesses increase the quality of their customer service and is most suitable for mid- to large-sized businesses. Review collected by and hosted on G2.com.

Despite being a trustworthy tool for managing customer and sales data within the company, it has some shortcomings. When you access client data in bulk, it might be time-consuming. To expedite the procedure, you must therefore accomplish it in small pieces. The same holds true if you wish to export the data you've just retrieved from the system. If the data is too large for the system to handle, it could be slow. Review collected by and hosted on G2.com.

Oracle Siebel provides tools to manage and automate the sales process, including lead management, opportunity management, and forecasting. Oracle Siebel allows customers to create and manage marketing campaigns, track campaign performance, and measure ROI. It offers a comprehensive set of tools for managing customer service interactions, including case management, knowledge management, and service level agreements. It also supports multiple vertical industries such as Telecoms, Public Sector, Finance and alot more. Review collected by and hosted on G2.com.

One common criticism of Oracle Siebel is that it can be complex and difficult to implement, especially for smaller businesses without dedicated IT staff. Oracle Siebel's user interface is outdated out of the box and difficult to navigate, which can hinder user adoption and productivity. Review collected by and hosted on G2.com.

I like that sometimes it works and most of the time the information is accurate. Review collected by and hosted on G2.com.

It is apparent that Oracle does not employ any UX developers. The software looks like it was a reject from the 1970s. It is so outdated, so complex, so cumbersome, so non-intuitive, so people unfriendly and buggy it is beyond comprehension today. I thought Oracle was a pretty large software company, but they do not hire competent programmers. I have used this piece of garbage for over 3.5 years. The learning curve is about 18 months. Daily use is an exercise in frustration and a truly amazing amount of wasted time repeating steps. Going back and forth between screens and hunting for the information needed. It hangs and crashes frequently. I have used various software over the years and consider myself reasonably tech-savvy and a quick learner. Many of my coworkers still find this extremely difficult to use after years of daily, painful exposure to this pathetic coding. Oracle should genuinely be ashamed of itself. Review collected by and hosted on G2.com.

The highly adaptive and customizable as well as the complete out if the box and best of practice funtionalities included. Review collected by and hosted on G2.com.

Some.users (sales) would appreciate better compatibility with mobile devices. Review collected by and hosted on G2.com.