
The core functionality will be great once the product is more mature. Review collected by and hosted on G2.com.
Development in Sales Cloud is extremely buggy and logic/customizations break often even if they have been working for years. Then Oracle cannot fix it and it takes 6 months for support to do anything about it. (Literally) Review collected by and hosted on G2.com.
Not much, the tool has been a struggle for users to adopt. Integration with other tools is difficult. Review collected by and hosted on G2.com.
It is difficult to customize. The mobile is clunky. Does not integrate with other tools easily. No business card scanner. Review collected by and hosted on G2.com.
On the same platform as sales and can share contacts, accounts, etc. Review collected by and hosted on G2.com.
The apps are not the same - mobile and desktop. These should work the same way.
Review collected by and hosted on G2.com.
The new UX and extensibility framework has improved over time. Review collected by and hosted on G2.com.
There are still limitations on the way data is uploaded into the system. The oracle cloud support is still immature with fustrating end client experiences Review collected by and hosted on G2.com.
Giving us visibility into our sales process and helping us hold our sales people accountable to their goals. Review collected by and hosted on G2.com.
Product is very slow. Hard to customize. Tech support is very bad. Review collected by and hosted on G2.com.
Very flexible UI and a well managed experience Review collected by and hosted on G2.com.
Integration needs to be thought out well and is not as easy as it should be Review collected by and hosted on G2.com.
I like the many different methods used to customize the system. Review collected by and hosted on G2.com.
I don't like system performance and the difficulty of creating/modifying security roles. Review collected by and hosted on G2.com.
I like how the product integrates with so many other Oracle applications. Review collected by and hosted on G2.com.
The flow can be a bit confusing at times, and the some fields are required and others are not requires a bit of configuration to get things setup the way you want. Review collected by and hosted on G2.com.
The user interface and mobile design add a modern feel to the CRM. This should eliminate some adoption issues with our Sales users. Review collected by and hosted on G2.com.
For a product owned by ORCL, it doesn't particularly play nicely with other ORCL products - specifically ELQ. Integration is underway, but has been far from seamless. Review collected by and hosted on G2.com.