
data security, highly automated threat remediation Review collected by and hosted on G2.com.
renamed users can't access customer reports and Bi composer is unavailable Review collected by and hosted on G2.com.
easy to manage documents on the cloud, easy user interface. Review collected by and hosted on G2.com.
Very fussy when not in use, not an assured software to the company. Review collected by and hosted on G2.com.
Too many services (PaaS, saas, data management ....), customizable UI for each module some of the modules are lead management, sales, follow up, report and activity management, What I like the most is that you can upload flat files and the data will be reflected also you can create an app for your sales executive which helps him and inturn helping your business to grow. Review collected by and hosted on G2.com.
NO dislike, in fact, I am thinking of writing all its good features here. The best !!!. Review collected by and hosted on G2.com.
Cloud based vs on prem solution. We are still in the process of configuring EPM for budgeting but the product has seemed very useful and intuitive. End users have been having an easy time adjusting. Review collected by and hosted on G2.com.
Currently have not experienced any negative feedback. Review collected by and hosted on G2.com.
The versatility of the product is great. Review collected by and hosted on G2.com.
The interface is a bit simplistic and not easily configurable for individual users Review collected by and hosted on G2.com.
I love how easy it is to use and how your company can connect its database to a marketing automation tool. I also like the support that oracle provides to each client. Review collected by and hosted on G2.com.
Pricing can be iffy depending on your size organization. As well as it can be difficult to use with other automation tools that aren't within the Oracle family. Review collected by and hosted on G2.com.
Oracle CX is the new way to handle customers in the initial engagement stage. We used to manage customer's transaction/purchase of our products during the week. It uses cloud infrastructure to ensure that it is a reliable service offering. This also helps us in advertising our latest products to the market. We're getting good outcomes from this service. The most impressive option is to get a demo on demand. If someone is not familiar with CX, they can ask for a demo to get some insight into this service. Review collected by and hosted on G2.com.
Sometimes I faced support issues during hard times. When I needed urgent support, I got a sluggish response. Support is the face of the company, and this should be addressed on priority. Review collected by and hosted on G2.com.
its exceptional in contact management. we can get the record of our clint and their content information via this tool. its mobile support has made things easy for me and my team. Review collected by and hosted on G2.com.
the dashboard is dull and monotonous. in my career, i have not taken so much time in understanding any software and this took me a month to get its basic working. Review collected by and hosted on G2.com.
I have known Oracle CRM from before the Siebel and PeopleSoft, so this iteration is very welcome. Oracle renamed CRM to CX (customer exprience) as part of its cloud suite. This allows a lot of features to be available in one service pack - marketing, sales, commerce, quote. I like best the pre-defined business processes that afford optimised customer experiences. Review collected by and hosted on G2.com.
It is innovative and Oracle and other providers offer training online training with trainers to cover any new functionality. Review collected by and hosted on G2.com.