
Great functionality and robust tools make Oracle Sales Cloud a powerful solution for companies looking to be more efficient. With just a Standard license, you get powerful BI Analytics tools, user-friendly mobile capabilities, and territory management functionality other CRM solutions charge extra for. Overall, it's a more cost-effective solution than can help you smartly scale your business and scale with you. Review collected by and hosted on G2.com.
Because of all the built-in features, Oracle Sales Cloud can be overwhelming for administrators and intimidating for users. The implementation has become more streamline, but can still be difficult managing if it is only a small part of your job. User adoption is also more effective if there is a clear objective and incentive in using it.
Sometimes the system can feel slow as well. This is always improving, but one of the loudest complaints we hear from clients. Review collected by and hosted on G2.com.
That the application is in the cloud with access anywhere in the world. Common platform for the sales organization. Review collected by and hosted on G2.com.
It is the slowest system I have ever used. Very frustrating to get any work done. Many bugs and it wipes out note fields after entering in the data. Review collected by and hosted on G2.com.
-It has powerful capabilities
-Comes pretty well equipped out of the box
-Native Data Templates and WSDLs
-Analytics tool is extremely useful
-User interface
-Mobility
-Out of the box security meets most business cases
-Upgrades are pretty seamless Review collected by and hosted on G2.com.
-Setup and Administration is getting better but not yet caught up to competitors
-Workflows have limitations with trigger points and decision trees
-Security model is complex if needing to meet more complex requirements Review collected by and hosted on G2.com.
Reports are useful in sales forecasting Review collected by and hosted on G2.com.
Slow, and functionality is difficult, takes 30 minutes to input new clients Review collected by and hosted on G2.com.
I work from an Integration perspective. Using the API's thru web services is pretty easy , espiecially the merge function. Also the Source System ID for Account and Contacts makes loading seamless with out having to get the corresponding OSC Party ID. Review collected by and hosted on G2.com.
Also the Source System ID for Account and Contacts makes loading seamless with out having to get the corresponding OSC Party ID. They should offer this for the other entitites Review collected by and hosted on G2.com.
User Interface agility, navigating in different features of the solution is very easy.
Also the setup configuration and the integration of the tool is quick and cheap working with the right partner. Review collected by and hosted on G2.com.
The only thing I found not so clear in the solution is the standard Italian localization in some fields that could have been labeled/translated better. Fortunately this impact only few fields. Review collected by and hosted on G2.com.
The new updates and ability to easily navigate between various sales opportunities and make quick edits on the fly. Also, the ability to easily add team members to opportunities and navigate through all the accounts in my territory to determine which ones are the best ones to reach out to. Review collected by and hosted on G2.com.
lack of consistency with required fields. difficulty creating opportunities and fill out required fields that weren't previously specified. I would suggest marking all required fields so the end user is not caught by surprise after thinking they have filled in all the proper information. Review collected by and hosted on G2.com.
OSC allows our sales reps to keep all of their customer information in one place. Once we go live, it will greatly help to increase visibility. Review collected by and hosted on G2.com.
Some of the administrative functions seem to be repetitive. For example, having to update users in both manage users and the resource directory. Review collected by and hosted on G2.com.