---
title: Oracle CRM On Demand Reviews
meta_title: 'Oracle CRM On Demand Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 112 reviews by the users' company size, role or industry
  to find out how Oracle CRM On Demand works for a business like yours.
aggregate_rating:
  rating_value: 3.8
  review_count: 112
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# Oracle CRM On Demand Reviews
**Vendor:** Oracle  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 112
## About Oracle CRM On Demand
Oracle&#39;s Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness.



## Oracle CRM On Demand Pros & Cons
**What users like:**

- Users find Oracle CRM On Demand to be **extremely easy to use** , simplifying their workflow and integration processes. (2 reviews)
- Users find **easy integration** with Oracle CRM On Demand enhances accessibility and simplifies the implementation process. (2 reviews)
- Users praise the **accessible customer support** of Oracle CRM On Demand, making their experience much smoother. (1 reviews)
- Users appreciate the **easy access** of Oracle CRM On Demand, enabling convenient usage from anywhere without server maintenance. (1 reviews)
- Users appreciate the **easy implementation** of Oracle CRM On Demand, enhancing their overall experience and efficiency. (1 reviews)
- Users appreciate the **easy learning curve** of Oracle CRM On Demand, enhancing accessibility and user experience. (1 reviews)
- Feature Richness (1 reviews)
- Users value the **strong integration capabilities** of Oracle CRM On Demand, ensuring seamless data flow across departments. (1 reviews)
- Seamless Integration (1 reviews)
- Users appreciate the **user-friendly design** of Oracle CRM On Demand, enhancing navigation and boosting team engagement. (1 reviews)

**What users dislike:**

- Users find that there are **limitations in customization** with Oracle CRM On Demand, affecting its flexibility and integration. (2 reviews)
- Users find Oracle CRM On Demand **not intuitive** , which hinders user adoption and increases task completion time. (2 reviews)
- Users face **integration issues** with Oracle CRM On Demand, particularly regarding customization and search functionalities. (1 reviews)
- Users find Oracle CRM On Demand **not user-friendly** , leading to delays in completing essential tasks. (1 reviews)
- Users find that the **slow performance** of Oracle CRM On Demand hinders efficiency and usability at times. (1 reviews)
- Users find Oracle CRM On Demand has **significant limitations in customization** compared to other options like Oracle Siebel. (1 reviews)


## Oracle CRM On Demand Discussions
  - [What is Oracle CRM On Demand used for?](https://www.g2.com/discussions/what-is-oracle-crm-on-demand-used-for) - 1 comment

- [View Oracle CRM On Demand pricing details and edition comparison](https://www.g2.com/products/oracle-crm-on-demand/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-06+02%3A20%3A24+-0500&secure%5Bsession_id%5D=44622d16-bade-4e96-a11d-39fad0bdfb06&secure%5Btoken%5D=0be7a01b087ff1cacbe20a1d998364a67e2f46379c4da098ae251846ea520deb&format=llm_user)
## Oracle CRM On Demand Integrations
  - [Basware](https://www.g2.com/products/basware-basware/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

## Oracle CRM On Demand Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management
- Contract/License Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics
- Email Management
- File Management
- Deal Management

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics
- Workflow Management
- Opportunity Management
- Sales Pipeline Management
- Reporting/Analytics
- Calendar Management
- Pipeline Management
- Content Management
- Communication Management
- Visual Analytics
- Template Management
- Predictive Analytics
- Document Management
- Channel Management
- Commission Management
- Field Sales Management

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Mobile User Support
- Third-Party Integrations
- Social Media Integration
- Customer Support
- Multi-Channel Social Integration

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation
- Mobile Access
- Lead Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- Third-Party Integration
- Internal Chat Integration
- Collaboration Tools
- Prospecting Tools
- Real-Time Data

**Generative AI**
- AI Text Generation
- Generative AI
- Proposal Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Calendar/Reminder System

****
- Search/Filter
- Alerts/Notifications
- Data Import/Export
- Lead Capture
- Batch Processing
- Email Tracking
- Tagging
- Pipeline Reports
- Drag & Drop
- Segmentation
- Customizable Fields
- Role-Based Permissions
- Interaction Tracking
- CRM
- Document Storage
- AI Copilot
- Contact Database
- Referral Tracking
- Quotes/Estimates
- Multi-Channel Communication
- Lead Qualification
- Marketing Automation
- Email Templates
- Sales Reports
- Customer Journey Mapping
- Reminders
- Lead Scoring
- Data Security
- Customizable Reports
- Calendar Sync
- For Startups
- Performance Metrics
- Sales Trend Analysis
- For iPad Devices
- Customizable Templates
- Activity Tracking
- Reporting & Statistics
- For Mac Devices
- Landing Pages/Web Forms
- Lead Nurturing
- Gamification
- Prioritization
- Web-based Deployment
- Softphone
- Single Sign On
- Customer Database
- Event Triggered Actions
- Mobile App
- Email Sequences
- Customer Segmentation
- Lead Assignment
- For Small Businesses
- Live Chat
- Business Card/Badge Scanning
- Data Visualization
- Customer Social Profiles
- Social Promotion
- Monitoring
- Engagement Tracking
- Social Media Monitoring
- Customer Engagement
- Sentiment Analysis
- Brand Tracking
- Audience Targeting

## Top Oracle CRM On Demand Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,680 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,293 reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,839 reviews)

