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Oracle CRM On Demand Reviews & Product Details - Page 5

Oracle CRM On Demand Overview

What is Oracle CRM On Demand?

Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness.

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Oracle CRM On Demand Details
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Product Description

Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness.


Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
823,231 Twitter followers
LinkedIn® Page
www.linkedin.com
199,405 employees on LinkedIn®
Ownership
NYSE:ORCL
Phone
+1 (650) 506-7000
Total Revenue (USD mm)
$39,068
Description

Oracle Corporation develops, manufactures, markets, hosts, and supports database and middleware software, applications software, and hardware systems.

Recent Oracle CRM On Demand Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Intuitive, user friendly and simple interface"
The functionality of the CRM provides a 360 degree view of Customer and the user ser interface is friendly, simple and very intuitive. It does have...
S
Sultan .Mid-Market (51-1000 emp.)
4.0 out of 5
"we use for documentation of our company"
saves large files and secure to download
KA
khavel a.Mid-Market (51-1000 emp.)
4.0 out of 5
"very easy"
Oracle is very easy to navigate. it is self explanitory we have alot of customer service supoort there are alot of features and options, from ...

Oracle CRM On Demand Media

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98 Oracle CRM On Demand Reviews

3.7 out of 5
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98 Oracle CRM On Demand Reviews
3.7 out of 5
98 Oracle CRM On Demand Reviews
3.7 out of 5

Oracle CRM On Demand Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Oracle CRM On DemandQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Oracle CRM On Demand?

es una plataforma que ayuda amnterse unido con los clientes y saber lo que hacen, lo que les gusta o disgusta dele producto o servicio por eso me gusta este software ya que es amigable y facil de utilizar ademas nos permite estar mas de cerca con los clientes para conocer sobre sus experiencias Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

aveces la conexion es lenta debido a la falta de memoria pero espero que logren solucionar esa etapa qeu consuma menos memoria para poder competir con los grandes y adaptarse a las necesidades de la empresa Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CRM On Demand:

recomiendo este software para aquellas empresas que quieren fidelizar a sus clientes y para poder hacerlo tienen que estar cerca de ellos, ver sus gustos para ver en lo que su producto o servicio falla y con oracle eso se puede cumplir facilmete es por eso que lo recomiendo para que ellos logren desarrollar un excelente trabajo y mantengo feliz al cliente con lo que le han ofrecido de igual forma se adapta a las necesidades que se requieren Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

actualmente estamos acercandonos mas a los clientes para que ellos se fidelicen con nuestra marca, pro eso oracle CRM es una excelente opcion que nos permitira estar ams de cerca con ellosy solucionar sus problemas en cualquier momento por que eso buscan los clientes asistencia 24/7 ante cualquier situacion entonces hay que moverse a esos puntos para modificar el esquema de cada empresa y oracle eso permite que se adapta a cualquier empresa y rubro Review collected by and hosted on G2.com.

Verified User in Furniture
GF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

Nothing really. It’s a very clunky system to use and doesn’t sync properly with outlook. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

Not user friendly. Doesn’t sync properly. Everything has to be logged manually. The app for iPhone doesn’t work. Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CRM On Demand:

Buy another system. Salesforce is much better Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

It’s used as a tracking device for sales but it is very cumbersome to use. The only benefit is that it is at least some kind of way to organize accounts. You cannot effectively use the system while on the road or from a smart phone. Review collected by and hosted on G2.com.

JF
Programmer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Oracle CRM On Demand?

Similar data model to TCA and seeded integration tools Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

Limited number of multiple addresses or phone options Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CRM On Demand:

TCA structure of customers should be considered Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

CRM and channel management Review collected by and hosted on G2.com.

EO
Social worker
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

It delivers the best business intelligence and it offers the best enterprise information security in the cloud CRM industry Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

It doesn't get the same executive sponsorship and promotion because it's not the favored CRM software solution also business partner channel is small Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CRM On Demand:

They should use Oracle CRM on Demand Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

It offers choices when it comes to hosting it's CRM on Demand product Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

I like the ability to customize the system to best fit our needs. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

I do not like how complicated it can be to run reports and create lists when using multiple custom objects. Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

We can use it for our accounting and tracking inventory. It has become useful in keeping records in the same account for similar purposes. Review collected by and hosted on G2.com.

NT
Tax Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

The reports are easy to use & download and it hardly had a service down alerts. It can handle several different tasks that would need to be performed in an organization. It also depends on how many modules the company purchases and decides to use. It shows priority leads which helps to stay organized and provides a proper dashboard of leads pipeline. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

Appearance of user interface is not appealing. It makes the procedure very lengthy as it involves multiple steps. Also the workflows & UI are both designed in such a manner which makes it very complicated to use. It is not user friendly and also cannot be accessed in mobile phones Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

It shows priority leads which helps to stay organized and provides a proper dashboard of leads pipeline. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

CRM was a great place to store all our client data from application profiles, to degree verification statuses and so on. Very good medium to cross reference data for a client or for a particular application. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

The UI is a little cluttered and clunky. The interface can definitely be improved and streamlined. Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CRM On Demand:

Watch a tutorial on CRM usage before diving in. Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

It has helped securely store all relevant client data in one place and is accessible from all company departments Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Oracle CRM On Demand?

Search capability, reporting, contact component Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

No out of the box hierarchical linking, requires significant customization, is an older product, requires significant maintenance. Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CRM On Demand:

Move to Service Cloud Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

Consumer support Review collected by and hosted on G2.com.

Verified User in Semiconductors
US
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Oracle CRM On Demand?

reliable and worth the effort setting up Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

I not sure because I did not implement the program Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

sales forecasting Review collected by and hosted on G2.com.

Verified User in Printing
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Oracle CRM On Demand?

Web access and integration with Outlook. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

Can be slow at times and needing reconfiguration occasionally. Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

Tracking activities with clients. Review collected by and hosted on G2.com.