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Oracle CRM On Demand Reviews & Product Details - Page 5

Oracle CRM On Demand Overview

What is Oracle CRM On Demand?

Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness.

Oracle CRM On Demand Details
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Product Description

Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness.


Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
824,405 Twitter followers
LinkedIn® Page
www.linkedin.com
199,405 employees on LinkedIn®
Ownership
NYSE:ORCL
Phone
+1 (650) 506-7000
Total Revenue (USD mm)
$39,068
Description

Oracle Corporation develops, manufactures, markets, hosts, and supports database and middleware software, applications software, and hardware systems.

Recent Oracle CRM On Demand Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Intuitive, user friendly and simple interface"
The functionality of the CRM provides a 360 degree view of Customer and the user ser interface is friendly, simple and very intuitive. It does have...
khavel a.
KA
khavel a.Mid-Market (51-1000 emp.)
4.0 out of 5
"very easy"
Oracle is very easy to navigate. it is self explanitory we have alot of customer service supoort there are alot of features and options, from ...
Muskan A.
MA
Muskan A.Mid-Market (51-1000 emp.)
3.5 out of 5
"My Experience with Oracle CRM On Demand"
So the major thing I like about Oracale is that is gives a 360 degree view of all the interaction with the coustomersand also consolidates the data...
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Oracle CRM On Demand Media

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97 Oracle CRM On Demand Reviews

3.7 out of 5
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97 Oracle CRM On Demand Reviews
3.7 out of 5
97 Oracle CRM On Demand Reviews
3.7 out of 5

Oracle CRM On Demand Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Oracle CRM On DemandQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Furniture
GF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

Nothing really. It’s a very clunky system to use and doesn’t sync properly with outlook. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

Not user friendly. Doesn’t sync properly. Everything has to be logged manually. The app for iPhone doesn’t work. Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CRM On Demand:

Buy another system. Salesforce is much better Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

It’s used as a tracking device for sales but it is very cumbersome to use. The only benefit is that it is at least some kind of way to organize accounts. You cannot effectively use the system while on the road or from a smart phone. Review collected by and hosted on G2.com.

JF
Programmer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Oracle CRM On Demand?

Similar data model to TCA and seeded integration tools Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

Limited number of multiple addresses or phone options Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CRM On Demand:

TCA structure of customers should be considered Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

CRM and channel management Review collected by and hosted on G2.com.

EO
Social worker
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

It delivers the best business intelligence and it offers the best enterprise information security in the cloud CRM industry Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

It doesn't get the same executive sponsorship and promotion because it's not the favored CRM software solution also business partner channel is small Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CRM On Demand:

They should use Oracle CRM on Demand Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

It offers choices when it comes to hosting it's CRM on Demand product Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

I like the ability to customize the system to best fit our needs. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

I do not like how complicated it can be to run reports and create lists when using multiple custom objects. Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

We can use it for our accounting and tracking inventory. It has become useful in keeping records in the same account for similar purposes. Review collected by and hosted on G2.com.

Neha T.
NT
Tax Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

The reports are easy to use & download and it hardly had a service down alerts. It can handle several different tasks that would need to be performed in an organization. It also depends on how many modules the company purchases and decides to use. It shows priority leads which helps to stay organized and provides a proper dashboard of leads pipeline. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

Appearance of user interface is not appealing. It makes the procedure very lengthy as it involves multiple steps. Also the workflows & UI are both designed in such a manner which makes it very complicated to use. It is not user friendly and also cannot be accessed in mobile phones Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

It shows priority leads which helps to stay organized and provides a proper dashboard of leads pipeline. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CRM On Demand?

CRM was a great place to store all our client data from application profiles, to degree verification statuses and so on. Very good medium to cross reference data for a client or for a particular application. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

The UI is a little cluttered and clunky. The interface can definitely be improved and streamlined. Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CRM On Demand:

Watch a tutorial on CRM usage before diving in. Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

It has helped securely store all relevant client data in one place and is accessible from all company departments Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Oracle CRM On Demand?

Search capability, reporting, contact component Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

No out of the box hierarchical linking, requires significant customization, is an older product, requires significant maintenance. Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CRM On Demand:

Move to Service Cloud Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

Consumer support Review collected by and hosted on G2.com.

Verified User in Semiconductors
US
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Oracle CRM On Demand?

reliable and worth the effort setting up Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

I not sure because I did not implement the program Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

sales forecasting Review collected by and hosted on G2.com.

Verified User in Printing
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Oracle CRM On Demand?

Web access and integration with Outlook. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

Can be slow at times and needing reconfiguration occasionally. Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

Tracking activities with clients. Review collected by and hosted on G2.com.

ADAM S.
AS
Sr. Strategic Change Consultant
Management Consulting
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Oracle CRM On Demand?

I like that I have most of the information I need at my fingertips. I also like being able to create numerous types of lists and reports that help me target my prospects. I have a list for my high priority leads that keeps me organized with outreach and provides me a snapshot of my pipeline. Another list is used for the opportunities created which helps us forecast the sales pipeline. Review collected by and hosted on G2.com.

What do you dislike about Oracle CRM On Demand?

I would like the capability of sending marketing related follow up materials directly from the lead/contact record. Like other CRM systems, you can enter information about your call directly into the contact record and then send follow up email directly from that record. Marketing related content is loaded into the system and can be attached to every email sent. Our user rate is incredibly low, and i attribute it partly to poor behaviors but also, having to work with a system that feels like extra work. Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CRM On Demand:

Consider whether you solely need to retrieve and update client data and review sales numbers or also use this software as a mean to send marketing materials through their respective records. Think about CRM software from the user experience, as well as, the overall business needs. Review collected by and hosted on G2.com.

What problems is Oracle CRM On Demand solving and how is that benefiting you?

Oracle provides me up-to-the-minute data on sales, and with Eloqua, it allows me to analyze activity on our website and email marketing campaigns. Ultimately, this software should be is used by all who use and need the data to analyze trends and determine an approach to generating more sales leads. Review collected by and hosted on G2.com.