Oracle CRM On Demand Reviews & Product Details - Page 4

There is a broad tool selection that really helps when trying to search for a contact or previous sales. Review collected by and hosted on G2.com.

It does not seem to update or synce as quickly as I would like. Review collected by and hosted on G2.com.

Customization

Scalability

Fast

It is user friendly for different use cases such as marketing and sale Review collected by and hosted on G2.com.

Applying script language such as python and Java Review collected by and hosted on G2.com.

Customer engagement is the most likely tool in the crm Review collected by and hosted on G2.com.

Nothing as if now, i have recently started using Review collected by and hosted on G2.com.

I like the friendly and familiar UI that most of the big companies use. Review collected by and hosted on G2.com.

Slow load time of the applets due to Java. Review collected by and hosted on G2.com.

Ease of using the product and enhanced features for providing reliable customer relationship management Review collected by and hosted on G2.com.

Nothing much that I feel worth to highlight Review collected by and hosted on G2.com.

It helps streamline business processes and allows key divisions to draw references from the same source of data. Review collected by and hosted on G2.com.

Oracle CRM On Demand is a cloud-based suite containing integrated, business applications that enable organizations to make decisions and manage costs of operations. Review collected by and hosted on G2.com.

The best part of CRMoD is the ability to categorize the type of case the agent/technician deals with and it also helps to sub categorize those events which helps a great deal for future reference. Review collected by and hosted on G2.com.

It would be amazing if CRMoD could also close duplicate case which a certain customers has under a different service request number as well. Review collected by and hosted on G2.com.

The best feature is the ability of Oracle CRMoD to be able to allow the agent to categorize the issue. Review collected by and hosted on G2.com.

CRMoD has a lot of great features although if there was one to identify the Knowledge base article without entering it manually, that would have been great. Review collected by and hosted on G2.com.

Of all the CRM software On Demand has been my favourite despite on the surface of it appearing cluttered and difficult to navigate. For my role in sales it linked together opportunities, tasks and activities seamlessly. It has allowed the team to keep an audit trail of everything from enquiry, quote to order. The CRM software also facilitated easy follow up of quotes. I would also add that OnDemand has been very reliable compared to Oracle Cloud. Review collected by and hosted on G2.com.

For new users or those with little experience/computer literacy the software is very problematic. It is not especially user friendly. Our organisation relied on experienced staff to tutor newbies far more than I have seen with other CRM packages. I don't believe OnDemand is now supported as much as Cloud which is a shame, because the latter although user friendly has produced lots of unreliability and glitches. Review collected by and hosted on G2.com.

es una plataforma que ayuda amnterse unido con los clientes y saber lo que hacen, lo que les gusta o disgusta dele producto o servicio por eso me gusta este software ya que es amigable y facil de utilizar ademas nos permite estar mas de cerca con los clientes para conocer sobre sus experiencias Review collected by and hosted on G2.com.

aveces la conexion es lenta debido a la falta de memoria pero espero que logren solucionar esa etapa qeu consuma menos memoria para poder competir con los grandes y adaptarse a las necesidades de la empresa Review collected by and hosted on G2.com.