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Overall Review Sentiment for Oracle CPQ
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Fully customisable for logic and rules
UI centric for an improved user experience
OEM point and click based editors Review collected by and hosted on G2.com.
Some new features are incomplete and need understanding Review collected by and hosted on G2.com.
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After adjusting to the system, it is easy enough to use. It may seem complicated at first. Likewise, we find slowness, compared to better tools that do the same job on the Market. Review collected by and hosted on G2.com.
It reduces or blocks jobs frequently, which can be very frustrating. The interface can be difficult to use, it may need training properly, and the training products are not great. Reporting and analytics devices are not sufficiently customized to be efficient for our application. Review collected by and hosted on G2.com.
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We make use of Oracle CPQ for estimating and cost calculations. CPQ is our prices engine and also all our applications make use of CPQ to acquire final list price. feature pricing for giving different price cuts for various time commitments. Various other tools usually need you to produce several SKUs. approvals and also workflow and transmitting work well for our region based and also limit based authorization procedure. We have scenarios to use hardware, solution and also subscriptions in one quote as well as we achieved this outcome with CPQ. Review collected by and hosted on G2.com.
Due to the fact that the system is so robust, it can much more than CPQ. Would certainly like to see CPQ paperwork contain a number of example usage cases for various features. Review collected by and hosted on G2.com.
Initially it needs to seamlessly integrate as well as exchange data with Salesforce, have the ability to be revealed out thru Partner Communities. Second we wanted it to function as a Pricing Hub.Its capacity to offer as a Pricing Hub with different applications using it.We would have tailored the information model, the collection of guidelines and also numerous various other components better. Review collected by and hosted on G2.com.
We would certainly have suched as the product support to be much better. Currently it takes great deal of follow-up to obtain issues dealt with. Unlike several various other cloud options, Oracle CPQ Cloud doesn't permit an interface which enables a consumer to freshen settings at their very own routine. This makes it rigid from a release preparation point of view. In those aspects, Salesforce lustres. Review collected by and hosted on G2.com.
From the begin when we were examining CPQ options, Oracle was really much involved and also helpful from beginning with to recurring assistance. One of our most vital standards was a CPQ solution that might generate Routers and also boms as well as thus hold and process all the models for both, for every item Family. Review collected by and hosted on G2.com.
Lack of training on capability is the most significant loss of the product. Although a review of new functionality is used usage of that performance is left as much as self discovery as well as test and mistake for our particular system requires. Documents is the most tough piece for our system as we are using the initial Document Designer which is based on archaic technology and also not easy to use. Review collected by and hosted on G2.com.
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I found it extremely easy to use from the very beginning. I have used several other CPQ tools and this is by far the most user friendly. When transitioning to a new process with a company this can cause quite a bit of headache, however the adoption of Oracle's CPQ was very seamless.Overall I've had a great experience with is thus far. Review collected by and hosted on G2.com.
I don't have my complaints regarding the product. However, if I had to mention something, I would say that the user interface was a little outdated. This did not impact the overall performance of the tool, however it is not the most aesthetically pleasing. Review collected by and hosted on G2.com.
Oracle CPQ has a user fiendly interface, intuitive and configurable. You can see information regarding opportunity summary at one shot, include product/service configuration. Discounts with best and worst case scenario, helpful for forecasting for sales pipeline. Automatically based on the inputs you can create a budgetary quote using your preferred output language, which includes over 15 languages. Review collected by and hosted on G2.com.
Oracle CPQ is not as smart as it indicates, although intuitive it can be messy as it requires a lot of information to fill in and as per the administration part this can be a waste of time. Some options on the form lock as per the time that it has been filled in, so that means that if the customer requires a change in the ordering document it does not allow you to edit, but you would have to create a second version of the document to amend o add new services and products. Review collected by and hosted on G2.com.
Oracle CPQ is a real powerhouse. It can be highly customized to meet the needs of your products / organization. And the pricing engine is extremely robust. Review collected by and hosted on G2.com.
There is a good amount of learning involved to truly benefit from the features of the product, but there are plenty of consulting companies out there to help you. Review collected by and hosted on G2.com.