---
title: Oracle CPQ Reviews
meta_title: 'Oracle CPQ Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 277 reviews by the users' company size, role or industry
  to find out how Oracle CPQ works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 277
  scale: '5'
date_modified: '2026-07-26'
parent_category:
  name: Quote Management
  url: https://www.g2.com/categories/quote-management
---

# Oracle CPQ Reviews
**Vendor:** Oracle  
**Category:** [CPQ Software](https://www.g2.com/categories/cpq)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 277
## About Oracle CPQ
Oracle CPQ Cloud (formerly BigMachines) helps businesses sell products, services, and solutions faster. Enable your sales reps and channel partners with the guideance they need to find the best solution for each customer. With the strength of Oracle Cloud infrastructure, you can be assured that this revenue gateway is enterprise-grade, performant, and secure. Oracle CPQ Cloud can be deployed stand-alone or in conjunction with leading CRM, eCommerce, Service, and ERP platforms to provide omni-channel customer experiences, while eliminating quote-to-cash friction.



## Oracle CPQ Pros & Cons
**What users like:**

- Users appreciate the **ease of use** in Oracle CPQ, simplifying complex sales processes and enhancing self-service capabilities. (12 reviews)
- Users value the **time-saving features** of Oracle CPQ, streamlining quotes and enhancing efficiency in the sales process. (8 reviews)
- Users value the **efficiency of Oracle CPQ** , which streamlines quoting and pricing processes while enhancing accuracy and speed. (7 reviews)
- Users value the **sales efficiency** of Oracle CPQ, streamlining processes and enhancing quote accuracy seamlessly. (7 reviews)
- Users value the **seamless integrations** of Oracle CPQ with various platforms and Oracle Cloud apps for efficient workflows. (6 reviews)
- Process Efficiency (5 reviews)
- Customer Relationship Management (4 reviews)
- Document Management (4 reviews)
- Users value the **ease of use** in Oracle CPQ, appreciating its straightforward commands and seamless integration with Salesforce. (4 reviews)
- CRM Integration (3 reviews)

**What users dislike:**

- Users find Oracle CPQ&#39;s **complexity** in configuration and setup can hinder initial implementation and ease of use. (5 reviews)
- Users experience **bug issues** with Oracle CPQ, affecting performance, loading times, and data handling during use. (4 reviews)
- Users find the **complex setup** of Oracle CPQ challenging, particularly when dealing with custom pricing rules and configurations. (4 reviews)
- Users face a **difficult initial usage** experience with Oracle CPQ due to its complexity and steep learning curve. (4 reviews)
- Users find the **steep learning curve** of Oracle CPQ challenging, resulting in a long adjustment period for new admins. (4 reviews)
- Users experience **limited customization** , facing challenges in adapting Oracle CPQ to specific business needs effectively. (4 reviews)
- Users struggle with the **steep learning curve** of Oracle CPQ, making initial setup and configuration challenging. (4 reviews)
- Refresh Issues (3 reviews)
- Users often experience **slow performance** with Oracle CPQ, impacting efficiency due to delays in saving and loading data. (3 reviews)
- Complex Features (2 reviews)

## Oracle CPQ Reviews
  ### 1. Oracle Customer Cloud Suit

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ganpat B. | Oracle APPS Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** June 12, 2022

**What do you like best about Oracle CPQ?**

Great user GUI and navigation.
Easily user understanding of functionality

**What do you dislike about Oracle CPQ?**

Internet speed some time create issues which lost data filled and slowness

**What problems is Oracle CPQ solving and how is that benefiting you?**

Great user understanding and easy user support are the value added

  ### 2. Wonderful Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Riana M. | US Soldier, Military, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2018

**What do you like best about Oracle CPQ?**

The quickness and reliability of the software

**What do you dislike about Oracle CPQ?**

Not too much needs to be changed the software did its job to me

**What problems is Oracle CPQ solving and how is that benefiting you?**

Problems that have been solved is the ability to process work quicker with a more reliable software program

  ### 3. Oracle is beneficial!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Magdala C. | Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2021

**What do you like best about Oracle CPQ?**

I love that Oracle is used by my job to disperse needed information and updates daily. Also, it is very simple to use.

**What do you dislike about Oracle CPQ?**

What I dislike about Oracle is that it is not used by all businesses. It is so great, everyone should use it!

**Recommendations to others considering Oracle CPQ:**

Please add this application to your business it is a great addition.

**What problems is Oracle CPQ solving and how is that benefiting you?**

There are currently no issues. The benefits are that the updates are consistent and there is no training needed to be able to use this CPQ.

  ### 4. Oracle CPQ with Fusion

**Rating:** 3.5/5.0 stars

**Reviewed by:** Muhammad B. | Application Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about Oracle CPQ?**

User interface is faster and responsive , easily integration with Fusion ERP

**What do you dislike about Oracle CPQ?**

Reporting area not having intelligence report like Fusion ERP

**Recommendations to others considering Oracle CPQ:**

It's a good tool for product pricing and sales quotations to customers, integrations readily available with multiple ERPs through web service.

**What problems is Oracle CPQ solving and how is that benefiting you?**

Sales, Quotation to pricing option is easily configurable for product sales.

  ### 5. Oracle CPQ most powerful for enterprise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about Oracle CPQ?**

Fully customisable for logic and rules
UI centric for an improved user experience
OEM point and click based editors

**What do you dislike about Oracle CPQ?**

Some new features are incomplete and need understanding

**Recommendations to others considering Oracle CPQ:**

Consider the scale of the implementation, and the detail of the product structure you are looking for.
Consider how may business rules need to be implemented, and performance (including number of user clicks to achieve a goal)

**What problems is Oracle CPQ solving and how is that benefiting you?**

Centralised pricing engine
Intuitive UI for sales reps
Automation of any business rules
Multiple workflows and statuses of the quote journey
easy to integrate to cloud applications

  ### 6. Review for Oracle CPQ Product

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2021

**What do you like best about Oracle CPQ?**

its complete process from selecting product to payment

**What do you dislike about Oracle CPQ?**

little lengthy to complete the overall process

**Recommendations to others considering Oracle CPQ:**

yes i will highly recommend as its having a good UI and easy to use for beginners. Easy adaptable technology without any learning

**What problems is Oracle CPQ solving and how is that benefiting you?**

no problems as such the number of transactions to get to the actual result

  ### 7. Suitable option for your most efficient jobs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Romeo C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2020

**What do you like best about Oracle CPQ?**

After adjusting to the system, it is easy enough to use. It may seem complicated at first. Likewise, we find slowness, compared to better tools that do the same job on the Market.

**What do you dislike about Oracle CPQ?**

It reduces or blocks jobs frequently, which can be very frustrating. The interface can be difficult to use, it may need training properly, and the training products are not great. Reporting and analytics devices are not sufficiently customized to be efficient for our application.

**Recommendations to others considering Oracle CPQ:**

Oracle CPQ is an incredible software program to improve order management and facilitate prices for you to be more productive. The application is easy to use for those with experience. Do everything and make your procedures easier by understanding how the product works.

**What problems is Oracle CPQ solving and how is that benefiting you?**

It has great versatility for complex jobs. Oracle CPQ allowed us to produce guidelines as well as exceptions for estimating a product from another location that previously required more detailed and time-consuming analysis.

  ### 8. Oracle CPQ Cloud provides us a robust as well as adaptable system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Calebe C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2020

**What do you like best about Oracle CPQ?**

We make use of Oracle CPQ for estimating and cost calculations. CPQ is our prices engine and also all our applications make use of CPQ to acquire final list price. feature pricing for giving different price cuts for various time commitments. Various other tools usually need you to produce several SKUs. approvals and also workflow and transmitting work well for our region based and also limit based authorization procedure. We have scenarios to use hardware, solution and also subscriptions in one quote as well as we achieved this outcome with CPQ.

**What do you dislike about Oracle CPQ?**

Due to the fact that the system is so robust, it can much more than CPQ. Would certainly like to see CPQ paperwork contain a number of example usage cases for various features.

**Recommendations to others considering Oracle CPQ:**

Select your integrator intelligently. Numerous integrators can establish your instance but you require to look especially for one that comprehends your business design.

**What problems is Oracle CPQ solving and how is that benefiting you?**

In the end CPQ allows us to not only set up, cost and also quote, but likewise allows to handle our millions of SKUs at a design level rather of private skus, hence streamlining the procedure. The Oracle CPQ solution enables you to import and reference numerous information tables in their native framework.

  ### 9. Great tool for great jobs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mariana T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2020

**What do you like best about Oracle CPQ?**

Initially it needs to seamlessly integrate as well as exchange data with Salesforce, have the ability to be revealed out thru Partner Communities. Second we wanted it to function as a Pricing Hub.Its capacity to offer as a Pricing Hub with different applications using it.We would have tailored the information model, the collection of guidelines and also numerous various other components better.

**What do you dislike about Oracle CPQ?**

We would certainly have suched as the product support to be much better. Currently it takes great deal of follow-up to obtain issues dealt with. Unlike several various other cloud options, Oracle CPQ Cloud doesn't permit an interface which enables a consumer to freshen settings at their very own routine. This makes it rigid from a release preparation point of view. In those aspects, Salesforce lustres.

**Recommendations to others considering Oracle CPQ:**

If you have several instances of Salesforce/ internal applications that need to touch right into one prices engine, Oracle CPQ is the very best way to go ahead. The possibility that we have of raising the financial capability of our firm requires a much better strategy and also method, which suggests, using a developed innovation and advanced one is a must, where Oracle Order Management Cloud can be found in so efficiently.

**What problems is Oracle CPQ solving and how is that benefiting you?**

We like the product and its capability to offer as a Pricing Hub for all interior applications. It began as a device that interfaces with Salesforce. Nevertheless with time has actually ended up being the Product Master with packages, discounts, approval logic all had within itself. We evaluated other market services. Salesforce CPQ installs and also operates inside a Salesforce circumstances and also need growth and also upkeep effort to expose out to external applications within an organization. This was the main reason we ruled it out.

  ### 10. An extremely effective service for a very configurable, high mix, reduced quantity producer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carlos A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2020

**What do you like best about Oracle CPQ?**

From the begin when we were examining CPQ options, Oracle was really much involved and also helpful from beginning with to recurring assistance. One of our most vital standards was a CPQ solution that might generate Routers and also boms as well as thus hold and process all the models for both, for every item Family.

**What do you dislike about Oracle CPQ?**

Lack of training on capability is the most significant loss of the product. Although a review of new functionality is used usage of that performance is left as much as self discovery as well as test and mistake for our particular system requires. Documents is the most tough piece for our system as we are using the initial Document Designer which is based on archaic technology and also not easy to use.

**Recommendations to others considering Oracle CPQ:**

Have group participants who have a solid industrial production history, that can equate your product offerings into versions. These models for us consisted of part number models, expense of material versions, router designs, and also pricing versions.

**What problems is Oracle CPQ solving and how is that benefiting you?**

Wish to see even more alignment with Commerce to supply an extra seamless experience for the individual.

  ### 11. Overall I had a great experience using the Oracle CPQ

**Rating:** 5.0/5.0 stars

**Reviewed by:** Riley H. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2020

**What do you like best about Oracle CPQ?**

I found it extremely easy to use from the very beginning. I have used several other CPQ tools and this is by far the most user friendly. When transitioning to a new process with a company this can cause quite a bit of headache, however the adoption of Oracle's CPQ was very seamless.Overall I've had a great experience with is thus far.

**What do you dislike about Oracle CPQ?**

I don't have my complaints regarding the product. However, if I had to mention something, I would say that the user interface was a little outdated. This did not impact the overall performance of the tool, however it is not the most aesthetically pleasing.

**Recommendations to others considering Oracle CPQ:**

I'd encourage you to research Oracle CPQ and see all of the functionalities that are included in the system.

**What problems is Oracle CPQ solving and how is that benefiting you?**

I have been with several companies that did not have a formal quote-to-cash process and this tool solves that fantastically. Having disparate systems handling things such as proposals, quotes, etc. is not an efficient way to run an organization. In my case, it is crucial to know exactly where and when you'll be receiving payment.

  ### 12. User friendly but can be smarter

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 15, 2020

**What do you like best about Oracle CPQ?**

Oracle CPQ has a user fiendly interface, intuitive and configurable. You can see information regarding opportunity summary at one shot, include product/service configuration. Discounts with best and worst case scenario, helpful for forecasting for sales pipeline. Automatically based on the inputs you can create a budgetary quote using your preferred output language, which includes over 15 languages.

**What do you dislike about Oracle CPQ?**

Oracle CPQ is not as smart as it indicates, although intuitive it can be messy as it requires a lot of information to fill in and as per the administration part this can be a waste of time. Some options on the form lock as per the time that it has been filled in, so that means that if the customer requires a change in the ordering document it does not allow you to edit, but you would have to create a second version of the document to amend o add new services and products.

**What problems is Oracle CPQ solving and how is that benefiting you?**

It is quick, and has automated workflow of usage for creating ordering documents.  Data is exact and leaves no room for mistakes. Allows to send ordering document online with online signature from customer allowing streamline and saving time in booking process.

  ### 13. Powerful Software!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2020

**What do you like best about Oracle CPQ?**

Oracle CPQ is a real powerhouse. It can be highly customized to meet the needs of your products / organization. And the pricing engine is extremely robust.

**What do you dislike about Oracle CPQ?**

There is a good amount of learning involved to truly benefit from the features of the product, but there are plenty of consulting companies out there to help you.

**What problems is Oracle CPQ solving and how is that benefiting you?**

We use Oracle CPQ for configuring our complex products and producing quotes / orders. We transitioned away from the aging Oracle Configurator in favor of the new cloud-based CPQ product.

  ### 14. Oracle review - overall good!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2020

**What do you like best about Oracle CPQ?**

Easy to manage and intuitive design relatively speaking. It feels like you could login and from day one get going pretty quickly.

**What do you dislike about Oracle CPQ?**

Somethings are harder to accomplish and you do have to know how to setup the program to get it to do what you want

**Recommendations to others considering Oracle CPQ:**

Go for it!

**What problems is Oracle CPQ solving and how is that benefiting you?**

Much, much easier to consistently hit higher margins. It’s essentially take all math out of the equation! And generally we get quotes out quicker.

  ### 15. Great on BI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jose Antonio P. | Espacios Comerciales, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2020

**What do you like best about Oracle CPQ?**

Interfaces between areas, BI, presicrion

**What do you dislike about Oracle CPQ?**

Nothing, all is ok, maybe freeze sometimes

**Recommendations to others considering Oracle CPQ:**

Great for plains

**What problems is Oracle CPQ solving and how is that benefiting you?**

Sell,  plain customer,  passwords

  ### 16. Dependable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2020

**What do you like best about Oracle CPQ?**

Very accurate and easy to use each time I have needed it.

**What do you dislike about Oracle CPQ?**

I understand the need to have active users, but it should not need you to log in so often before being locked.

**What problems is Oracle CPQ solving and how is that benefiting you?**

Oracle has made of very easy for business to happen in a good timeframe.

  ### 17. Best in class for cloud data management and query processing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2020

**What do you like best about Oracle CPQ?**

Ease of access, data storage and low compile time for cloud-based operation

**What do you dislike about Oracle CPQ?**

Nothing as such...Its just the pricing could be a little lower as compared to the competition

**What problems is Oracle CPQ solving and how is that benefiting you?**

Database management for cloud operation.

  ### 18. CPQ Cloud Quoting Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adam P. | Team Lead - Sales Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2019

**What do you like best about Oracle CPQ?**

I like the flexibility of the way that the upload process while quoting.  As we do not store any products in CPQ (yet) using the CSV upload process is seemless.

**What do you dislike about Oracle CPQ?**

I dislike the inflexibility of how the quote process works once data is uploaded.  This may be tied to how we implemented and how out business works, but in talking to CPQ, it does not sound like it.

**Recommendations to others considering Oracle CPQ:**

I would recommedn to fully think and lay out all possible use case scenarios.  We do love our CPQ installation, but did make several large enhancements after we went live versus mapping this out for UAT testing before going live.

**What problems is Oracle CPQ solving and how is that benefiting you?**

We were looking for a new quoting platform to move away from enterprise Excel as we needed the ability to track and manage quotes which we did not have before.  While many benefits have been recognized, the biggest is our ability to create accurate forecasts as well as predict business and product patterns.

  ### 19. Not so Big anymore

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2019

**What do you like best about Oracle CPQ?**

Generally, it has helped us bring our configuration and quoting up to standard; we have a very complex product line and we need something with a lot of power and flexibility.

**What do you dislike about Oracle CPQ?**

Since Oracle bought the company and took over, and the original founder left, it's been all downhill.  Product support lacking, basic functionality not being updated.  Until recent updates, product ran very slowly at times.  Lightning readiness took forever to become available with many delays, non-working connectors, and no support for multiple currencies (until we insisted on it) 

**Recommendations to others considering Oracle CPQ:**

Realize as with any CPQ that you're locking yourself into a product. There's no "off migration path" for switching from any of these type of products. 

**What problems is Oracle CPQ solving and how is that benefiting you?**

We have a complicated multiple-rules based configuration requirement in multiple currencies.  Has reduced configuration, quoting and pricing errors. 

  ### 20. Oracle CPQ Cloud Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2020

**What do you like best about Oracle CPQ?**

It's a robust tool to manage your Sales operations in an effective way. Easy for Quotation Management, Sales Reports

**What do you dislike about Oracle CPQ?**

It's not a user-friendly UI and with limited web services integrations.

**Recommendations to others considering Oracle CPQ:**

This a good tool for Sales Quotations, Leads generation, Opportunity creation

**What problems is Oracle CPQ solving and how is that benefiting you?**

Sales, ( Customer Quotations, Pricing, Delivery Services)

  ### 21. Great quoting product 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kim C. | Senior Sales Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2019

**What do you like best about Oracle CPQ?**

Easy to use, works very well, shows nicely in pdf (but also with protection option). Approval process can be setup so that quotes can be approved and out to customers quickly 

**What do you dislike about Oracle CPQ?**

For the statement of work section, you can just copy and paste directly from a document (or the standard copy and paste function). You need to copy something, then hit the paste from word button, then it seems to only paste it in plain text and the formatting comes out really awkward a lot of the time.

**Recommendations to others considering Oracle CPQ:**

Great product to implement and use 

**What problems is Oracle CPQ solving and how is that benefiting you?**

We’ve standardized our quoting, project management and ongoing maintenance processes 

  ### 22. Key Piece of our Technology Transformation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt P. | CPQ Operations Leader, Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2019

**What do you like best about Oracle CPQ?**

The ability to combine all of the product, pricing, and contract process into a single tool which is helping us consolidate a lot of manual tools and processes in order to drive sales process efficiency.

**What do you dislike about Oracle CPQ?**

Some enhancements are needed to make Doc Designer even more powerful in the contract generation area. Being able to build and maintain contract templates is somewhat complicated and interacting with our Legal team is sometimes confusing based on their primary use of MS Word.

**Recommendations to others considering Oracle CPQ:**

Oracle CPQ is a key part of an integrated technology platform to enable a more efficient sales process.  Identifying the key data elements (product, pricing, and contracting) is an important design step and understanding how sales and sales support function will use the tool are key change management components.

**What problems is Oracle CPQ solving and how is that benefiting you?**

Sales process efficiency, transformation from manual / disconnected processes and tools, capture deal data to help drive better pricing and product strategy

  ### 23. A number of use cases have existed with customers but the pricing has been an obstacle

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2019

**What do you like best about Oracle CPQ?**

Demonstrates well, rich functionality. Customers felt it demonstrated well

**What do you dislike about Oracle CPQ?**

Price has been prohibitive, customers have received the licensing and CPQ partner quotes and immediately removed from consideration

**Recommendations to others considering Oracle CPQ:**

It really comes down to understanding the budget early, communicating with Oracle ASM so that they don't lose out so quickly due to cost.

**What problems is Oracle CPQ solving and how is that benefiting you?**

Customers have backed off due to price

  ### 24. Great Work Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lizbeth V. | Store Cashier, Retail, Enterprise (> 1000 emp.)

**Reviewed Date:** March 18, 2019

**What do you like best about Oracle CPQ?**

I work at Stein Mart as a cashier, I started a month ago and after just 3 days I was able to use this system perfectly fine, it’s so easy to use and allows me to work fast and efficiently without mistakes.


**What do you dislike about Oracle CPQ?**

I don’t find anything wrong with it, the only thing I would recommend is to use better resolution for the system and a little brighter colors.

**Recommendations to others considering Oracle CPQ:**

It’s a great Software, definitely better and easier than the other softwares out there

**What problems is Oracle CPQ solving and how is that benefiting you?**

It helps with being an easy system to use so I don’t worry about making mistakes and run my costumers quickly 

  ### 25. Works great! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neishma G. | Podcaster, Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2019

**What do you like best about Oracle CPQ?**

The smooth transition of the interface is great for helping customers in a fast and efficient matter when it comes to sales and acquisition of pricing points to present before payment. 

**What do you dislike about Oracle CPQ?**

The only thing I can say I genuinely dislike, is the lack of organization within the software. Things seem to be clotting and turning into unnecessary sub categories that the user has to navigate and find its way through while being able to retrace its steps. 

**What problems is Oracle CPQ solving and how is that benefiting you?**

I have noticed that the oracle cpq provides an exact pricing point and a break down of said pricing that a customer can understand 

  ### 26. Efficiency in the resolution of sales processes much easier

**Rating:** 3.5/5.0 stars

**Reviewed by:** gladis t. | Sales Project Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2018

**What do you like best about Oracle CPQ?**

It is an incredible software, it adapts to all my work needs, I can integrate all Oracle packages and programs that together help a lot to solve any work management. Significantly represents a great editor where I can manage sales data, configuring everything in a much simpler way, maintaining the same logic of the trade, but handling much better many complex formulas.

**What do you dislike about Oracle CPQ?**

The tools are very complete and the functionality of them is excellent. However, it can be a little complex to understand in general how to start handling the product correctly. Little by little I understood correctly the step by step of the work management, where I understood, that each characteristic is equivalent to something logical and representative of the process; everything together makes complex but very necessary tools. I would like there to be a demo at the beginning so that it shows step by step the proper functioning of all the tools.

**Recommendations to others considering Oracle CPQ:**

It is an advance to work with Oracle CPQ (BigMachines) is design and innovative edition, working with a quality of excellence, provided the ability to maintain a record in the information and sales management. It provides an analysis and modification of the data in a more simple way but maintaining the logic and versatility of the information but offering everything from a more visual perspective. I recommend that you try it and see how simple it is and the great benefits it brings.

**What problems is Oracle CPQ solving and how is that benefiting you?**

Now we have improved the efficiency processes and labor and sales management, where we apply better formalization and accuracy in business. We keep a constant and synchronized information thanks to Oracle CPQ, since we store everything in a single space. We keep the sales data updated with new information, where you can progressively track each progress; Accessing all this information is easier for any person in the work group because we keep everything stored in the cloud, which is easy to access. Thanks to this we improved the communication and saved us like that, a lot of work time invested.

  ### 27. cpq product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 18, 2019

**What do you like best about Oracle CPQ?**

i like the way the cpq has been organized and the way it has been integrated with the other oracle produc

**What do you dislike about Oracle CPQ?**

we do not have fbdi templated to migrate from other systems to cpq

**What problems is Oracle CPQ solving and how is that benefiting you?**

we have customers connected with old legacy system connected to oracle cpq for configuration and priceing

  ### 28. Enterprise Level CPQ for Industrial Manufacturers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2019

**What do you like best about Oracle CPQ?**

Full featured CPQ platform with the ability to handle complex industrial machine configuration, pricing, and quoting

**What do you dislike about Oracle CPQ?**

There really are not any areas of Oracle CPQ that I don't like since it is very full featured

**What problems is Oracle CPQ solving and how is that benefiting you?**

Ability for inside sales and outside dealer network to configure highly complex industrial machines

  ### 29. Oracle Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2019

**What do you like best about Oracle CPQ?**

I am able to track prior sales orders as well as see information from other departments 

**What do you dislike about Oracle CPQ?**

The system is old school, it is hard to pull mass data, logs you out after minimal time, and shuts down often. 

**Recommendations to others considering Oracle CPQ:**

Implement better search functions. 

**What problems is Oracle CPQ solving and how is that benefiting you?**

I am able to review all work done from start to finish on a sale. I have access to other departments information without having to reach out. 

  ### 30. Quick to learn 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2019

**What do you like best about Oracle CPQ?**

I like that I can go directly into BMI from SF. Once you get the system down, it is fairly easy to enter opportunities, contact information of clients and track progress of the work. Its also easy to go back and see what you entered or someone else entered to review.

**What do you dislike about Oracle CPQ?**

 i commonly get an error after something is saved that says "Sale Fail" which is extremely frustrating because sometimes entering an intricate opportunity with tons of detail takes an hour plus and we arent able to get anything back and have to re-enter everything when we get this error.

**What problems is Oracle CPQ solving and how is that benefiting you?**

We are helping solve problems where multiple people and teams can go in and edit opportunities created in BMI which is great because it allows us to work closely as a team. It also provides us with email updates once something is sold through so the entire team is triggered

  ### 31. Slow

**Rating:** 3.0/5.0 stars

**Reviewed by:** Matthew Earl S. | International Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2018

**What do you like best about Oracle CPQ?**

Well it is quite concise and easy to work with when you are aware of what each button does and so it also requires a bit of technical know how but this is simply the way CRM systems work anywhere I suppose.

**What do you dislike about Oracle CPQ?**

The software is at time unresponsive and this slows productivity to an occasional full stop which is a bit annoying at times. Furthermore, I find that it also quite slow when replying to basic inquiries and even simple clicks. For this reason and several more, I am hard pressed to be able to recommend this software to other people. I would gladly suggest SAP over Oracle in this regard.  

**Recommendations to others considering Oracle CPQ:**

I would recommend looking around for other solutions unless you are set on using Oracle products to begin with.

**What problems is Oracle CPQ solving and how is that benefiting you?**

Well we use the software to coordinate all our systems across the globe to manage our databases and meet customer relationship management needs. It is certainly not a perfect system but it is one that works well for the time being.

  ### 32. CPQ Power User

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam S. | Cloud Partnership Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** February 18, 2019

**What do you like best about Oracle CPQ?**

I love how many options the software offers with extensive detail.  It really provides a leg up on the competition during the sales process.  This product is a must!

**What do you dislike about Oracle CPQ?**

The product is a few iterations away from being easy to use out of the box.  There are a few improvements that can be made in the UX that would complement the incredible data utilization.  

**Recommendations to others considering Oracle CPQ:**

Stick with it... the analysis tools are second to done

**What problems is Oracle CPQ solving and how is that benefiting you?**

To start with this is an excellent product but is a few iterations away.  The benefits far out-weight the downsides of the product.  The cloud is the future in technology and reduces costs substantially.  

  ### 33. CPQ Feedback

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 18, 2019

**What do you like best about Oracle CPQ?**

The guided selling, Price book and discounting approvals are good features . The integration adaptors available with the standard ERP products also makes it easier

**What do you dislike about Oracle CPQ?**

Nothing in particular about the products .They are all good

**What problems is Oracle CPQ solving and how is that benefiting you?**

Configuring complex products and eliminating coding

  ### 34. not as integrated as advertized

**Rating:** 3.5/5.0 stars

**Reviewed by:** Micah S. | ID Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2019

**What do you like best about Oracle CPQ?**

the robust configuration options.  speed and ease of quote creation

**What do you dislike about Oracle CPQ?**

was sold as integrateed with crm and erp out of the box.  it is not

**Recommendations to others considering Oracle CPQ:**

clean up product data first

**What problems is Oracle CPQ solving and how is that benefiting you?**

reduced time to onboard new sales reps.  checking for valid configurations for people who dont know the product well

  ### 35. First time CPQ User

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 17, 2019

**What do you like best about Oracle CPQ?**

Drag & Drop UI. Agility and less maintenance. Mobile Support

**What do you dislike about Oracle CPQ?**

Ability to handle complex products and integration capabilities with on prem applications.

**What problems is Oracle CPQ solving and how is that benefiting you?**

Agility and velocity of change to market.

  ### 36. Cloud CPQ and OnPrem CPQ

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 17, 2019

**What do you like best about Oracle CPQ?**

Agility, Faster deployment, Data based solution

**What do you dislike about Oracle CPQ?**

Security around Federal data access. ETL draws need more enhancing.

**What problems is Oracle CPQ solving and how is that benefiting you?**

Business driven maintenance. 
Benefits realization WIP

  ### 37. Good for Functional use, could do a lot better with UX 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sai Swaroop S. | Senior Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2018

**What do you like best about Oracle CPQ?**

The customizability, people who are developers like I can easily write code and extend the core functionality to do different things a customer asks. The document builder is somewhat modern and more often than not it would solve the customer needs. 

The formula management is also a great feature and has lot of promise. The price cases of customers generally involve automation and manual edits. 


**What do you dislike about Oracle CPQ?**

Very very hard to use, reporting and analytics capabilities are far from ideal. The feedback loop and documentation can be a little better, especially with respect to learning management system. 

The support team generally putts the ball to another team or general non availablity of expertise with a lot of onus on customer orchestration teams 

Requires a lot of training and since the UI is not there, hard for salespeople to show interest especially if the software adoption was a top-down mandate(which it is in most cases) 

Hard to compete with a Salesforce CPQ demo during the consideration phase because of the User Interface. Same with reporting and analytics

**Recommendations to others considering Oracle CPQ:**

Training and clear picture of CPQ goals , one should understand the role of the executive sponsor for any enterprise undertaking. Make the consulting firm you work with your partner ask for all the cases. Dont be satisfied with the answer "We will get to it in discovery". 

**What problems is Oracle CPQ solving and how is that benefiting you?**

Business partnership interest
Bottom line improvements for customers 
Automation 
Easy generation of quotes and documents 


  ### 38. Difficult at first but better over time

**Rating:** 3.0/5.0 stars

**Reviewed by:** Lucas B. | Account Representative -- Software, Enterprise (> 1000 emp.)

**Reviewed Date:** March 13, 2019

**What do you like best about Oracle CPQ?**

I like the integration with salesforce to help create my proposals and quotes

**What do you dislike about Oracle CPQ?**

tough to get going with it, proper training is definitely required as well as admin help to set things up from a enterprise perspective

**Recommendations to others considering Oracle CPQ:**

Training definitely needed to get going but its better as you get used to it.  Great for collaboration with management for quotes/props.

**What problems is Oracle CPQ solving and how is that benefiting you?**

I use Big Machines to create proposals and quotes for clients

  ### 39. Work with Oracle and CPQ.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kevin B. | Product Configurator Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2019

**What do you like best about Oracle CPQ?**

Getting products entered and active in our system in a matter of minutes versus days.

**What do you dislike about Oracle CPQ?**

Sometimes the system can be slow and difficult to navigate.

**What problems is Oracle CPQ solving and how is that benefiting you?**

With our use of CPQ, it eliminates long work flow processes for certain items. With CPQ, it only takes us an hour to get an item active in Oracle instead of day or sometimes weeks with the regular work flow process.

  ### 40. GC Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Graham C. | Lead Business Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2019

**What do you like best about Oracle CPQ?**

THe tool has a great deal of funtionality, and provides a high number of options for integrations

**What do you dislike about Oracle CPQ?**

The tool is not overly intutiive for sales users and other functional groups accessing the tool.

**What problems is Oracle CPQ solving and how is that benefiting you?**

Finally taking advantage of the opportunity to use mastered data for quotes, proposals, and contracts. We want to limit swivel chair and downstream issues with flawed customer or product data

  ### 41. CPQ

**Rating:** 5.0/5.0 stars

**Reviewed by:** Srikesh M. | Practice Director CPQ, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2019

**What do you like best about Oracle CPQ?**

New Features, Configuration Rules, flexibility of the product. Document Designer capabilities, pricing capabilities.

**What do you dislike about Oracle CPQ?**

User Interface need more flexibility in modifying the UI.
Child assets cannot be modified separately and doesnot display in the asset page.
It would be nice to have the integrations for ABO with the CRM system to show the assets under the account. 

**What problems is Oracle CPQ solving and how is that benefiting you?**

Time to market, pricing

  ### 42. Oracle CPQ Cloud Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vidya M. | Senior Business Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** March 21, 2019

**What do you like best about Oracle CPQ?**

Its State of the Art Quoting tool and our Sales users like it!

**What do you dislike about Oracle CPQ?**

User Interface (especially compared to OCC and SFDC). Hoping to get a better UI experience with Jet UI feature.

**What problems is Oracle CPQ solving and how is that benefiting you?**

Faster Quoting process. Seemless integration with SFDC, Professional looking proposals. Advanced Pricing capabilities. Good integration with EBS ERP on premise system. 

  ### 43. Gets the job done well!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2019

**What do you like best about Oracle CPQ?**

The features I appreciate most about oracle is that it is concise and easy to use. It comminucates necessary information across large companies and it is use friendly for managment and employees alike.

**What do you dislike about Oracle CPQ?**

What I dislike about Oracle is that it takes many verifacations and steps to acess even basic information.

**What problems is Oracle CPQ solving and how is that benefiting you?**

Scheduling is a really big component of oracle that is useful. It records availabilities and allows us to schedule accordingly.

  ### 44. Cool Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2019

**What do you like best about Oracle CPQ?**

I like the look and the set up of Oracle CPQ. It’s appealing to the eye.

**What do you dislike about Oracle CPQ?**

Training is difficult but it’s easy to pick up on. 

**What problems is Oracle CPQ solving and how is that benefiting you?**

Getting done with training, scheduling and projects.

  ### 45. Good for Functional use, could be better 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sara P. | Actor, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2019

**What do you like best about Oracle CPQ?**

Very fast and allows to produce accurate quotes in real-time, and provides a conveniently electronic signature link for clients to execute an agreement faster. 
It’s very flexible and has excellent features. 


**What do you dislike about Oracle CPQ?**

Low levels of customer support.
Need to escalate cases involving legacy functionality to higher levels.

**What problems is Oracle CPQ solving and how is that benefiting you?**


Improved customer relations by reducing configuration time and allowing sales more time to meet with customers and close orders.


  ### 46. Fantastic C, P, and Q

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam T. | SVP Sales and Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2019

**What do you like best about Oracle CPQ?**

Each of the modules can be used independently as a service


**What do you dislike about Oracle CPQ?**

It is still hosted on bigmachines.com - needs to be brought into Oracle Cloud

**What problems is Oracle CPQ solving and how is that benefiting you?**

Self service was the biggest benefit we gained through integration with Commerce Cloud

  ### 47. Seamless Integration and Ease of Use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2018

**What do you like best about Oracle CPQ?**

1. Incredibly powerful configuration rules engine
2. Offers flexibility to achieve almost any business need
3. Very well supported - Oracle is clearly investing in development of CPQ Cloud as updates to the system are regular and significant

**What do you dislike about Oracle CPQ?**

Document generation systems need some work - Old Document Engine is very powerful, but not user friendly. Newer Document Designer is very user friendly, but lacks a number of features available in Document Engine.
1. CPQ Cloud has gone through some growing pains as part of BigMachines being acquired by Oracle.   
2. Many people on the sales side of Oracle still aren't very aware of CPQ, and don't understand how it fits in the big picture.
3. CPQ Cloud is in serious need of a UI update, but that is in the works for upcoming releases.

**Recommendations to others considering Oracle CPQ:**

I believe Oracle CPQ Cloud would be a useful tool for any company that quotes and sells a product or service. The flexibility and power of the system are such that it can handle any magnitude of users, quote size, or business rule complexity. Unless the business is very straightforward and quote generation and business rules are very simple, CPQ Cloud would likely be a good fit.

**What problems is Oracle CPQ solving and how is that benefiting you?**

Oracle CPQ Cloud is being used to provide our channel partners with a front end to configure products, get instant pricing, produce quotation documents, produce product drawings and link to product specification sheets. This information is provided to them in minutes instead of hours making our company easier to do business with. It is being rolled out systematically to our principal customers.

  ### 48. Seamless Integration and Ease of use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2018

**What do you like best about Oracle CPQ?**

1. Rapid Sales Experience
2. Give users the ability to analyze, optimize, and manipulate pricing models with ease
3. Configure layers of workflow that are designed for CPQ usage
4. Built for High Performance:
5. CPQ that is designed to be a guided selling tool for a unified experience across all channels
Accelerated Business Change
6. Integration with SFDC that is equivalent to Force.com native solution
7. Flexibility to not only shorten sales cycles but also designed to easily automate approvals, contracts, subscriptions and renewal contracts

**What do you dislike about Oracle CPQ?**

1. Significant setup time, cost, and maintenance. We have to use an implementation partner
2. Does not always play well with other software, even Oracle software. While this is improved and being further improved, that it was a third party acquisition means things sometimes require a little extra care
3. Additional setup documentation and first walkthroughs would be helpful, especially if it was all in one place

**Recommendations to others considering Oracle CPQ:**

I believe Oracle CPQ Cloud would be a useful tool for any company that quotes and sells a product or service. The flexibility and power of the system are such that it can handle any magnitude of users, quote size, or business rule complexity. Unless the business is very straightforward and quote generation and business rules are very simple, CPQ Cloud would likely be a good fit.

**What problems is Oracle CPQ solving and how is that benefiting you?**

1. Allows us to offer a variety of options without manually programming in each individual product
2. Allows us to utilize a product feed with features and variants, which can also play well with Google Product Listing Ads (Google Shopping)
3. Maintenance does not necessarily require hard programming knowledge, so marketing communications can help maintain

  ### 49. Oracle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan G. | Customer Service Representative, Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2019

**What do you like best about Oracle CPQ?**

Orcale pulls reports that I cannot do myslef.  It provides real time data to the work that I currently do.  

**What do you dislike about Oracle CPQ?**

Sometimes it lags and freezes.  However, a simple restart helps.  

**What problems is Oracle CPQ solving and how is that benefiting you?**

Oracle allows me to look at real time adherence as well as time stamps.  It pulls up real time chats in case assitance is needed.  

  ### 50. Accelerated Quotes

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2019

**What do you like best about Oracle CPQ?**

With Oracle Configure, Price, and Quote Cloud in place across our global operations, we have streamlined the entire quote-to-order process. The flexible and scalable cloud tool enables us to deliver a superior customer experience and supports our rapidly growing business for the long hau

**What do you dislike about Oracle CPQ?**

Reporting Manager needs a big update. We also use Oracle Engagement Cloud and we are pleased with the BI Reporting. CPQ reporting needs some work.

**Recommendations to others considering Oracle CPQ:**

This is a great product to excel your business 

**What problems is Oracle CPQ solving and how is that benefiting you?**

Improved customer relations by reducing configuration time and allowing sales more time to meet with customers and close orders.


## Oracle CPQ Discussions
  - [Anaplan Training](https://www.g2.com/discussions/50370-anaplan-training) - 1 comment, 1 upvote
  - [With which CRM applications does Oracle CPQ Cloud integrate?](https://www.g2.com/discussions/crm-integrations-f7e8d6e8-fd60-4ca7-ab6e-92f4950e190b) - 5 comments, 1 upvote

- [View Oracle CPQ pricing details and edition comparison](https://www.g2.com/products/oracle-cpq/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-31+11%3A30%3A46+-0500&secure%5Bsession_id%5D=c02bf18e-0cd6-412b-ada1-25cc845346f7&secure%5Btoken%5D=9383563534e08eb9c0418398a7d1cdd8030b01a776a82be2101547bc825c0593&format=llm_user)

## Oracle CPQ Features
**Configuration - cpq**
- Product Catalog
- Guided Selling
- Configuration Rules
- Price Configuration
- Visual Configuration

**Document Creation**
- Customizability: Variables and Fields
- Template Creation and Flexibility
- Rich Media
- Online Document Creation
- PDF Creation
- Custom Branding

**Pricing**
- Pricing Flexibility
- Discounting
- Commerical Rules
- Terms and Conditions
- Approval Workflow
- Renewals

**Workflow**
- Document Builder Interface
- Collaborative Creation
- Assembly and Approval Workflows

**Quoting**
- Grouping
- Version Control
- Quote Document Generation
- Ordering
- Contracts

**Analytics**
- Reporting and Dashboards

**Admin**
- Configuration Ease of Admin
- Pricing Administration
- Workflow Management
- Document Management

**Administration and Platform**
- User, Role, and Access Management
- Alerts and Notifications
- CRM Integration
- E-Signature Integration
- CPQ Integration
- API / Integrations

**Channels**
- Mobile User Support
- Channel Partner Support
- eCommerce

**Generative AI**
- AI Text Generation

**Platform**
- CRM Integration
- Integration API
- Internationalization
- Scalability
- Reporting and Dashboards
- ERP Integration

**Generative AI - cpq**
- Dynamic Quoting
- Dynamic Pricing
- Personalized Sale Recommendations

## Top Oracle CPQ Alternatives
  - [QuoteWerks](https://www.g2.com/products/quotewerks/reviews) - 4.4/5.0 (191 reviews)
  - [Tacton CPQ](https://www.g2.com/products/tacton-cpq/reviews) - 4.3/5.0 (50 reviews)
  - [Zilliant CPQ](https://www.g2.com/products/zilliant-cpq/reviews) - 4.8/5.0 (28 reviews)

