Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"OPUS Customer Service"
5/5
What do you like best about Opus?

I enjoyed the exchange between me and opus customer service. They communicated via phone and email to keep me up to date on how they were working an issue and resolve the problem in a timely manner. Luis P from OPUS was polite and professional in attending to my administrative needs and was able to help correct the issue I was having. Review collected by and hosted on G2.com.

What do you dislike about Opus?

No issues with this exchange as far as customer support goes. Review collected by and hosted on G2.com.

NM
NYASHA M.
Operations Director
Small-Business (50 or fewer emp.)
"OPUS HAS BEEN SO GREAT"
5/5
What do you like best about Opus?

I love how anytime I have an issue I can reach put to support. Very user friendly and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Opus?

Sometimes takes awhile to hear from support but I always do so not a huge problem. Longest has been 24 hours. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Great helpdesk staff"
4/5
What do you like best about Opus?

help desk answers quick and solves concerns Review collected by and hosted on G2.com.

What do you dislike about Opus?

That you cannot see a complete list of medications that have been added by all providers/ Review collected by and hosted on G2.com.