Allen T.
AT
Allen T.
Division Lead, Staff Development and Training
Mid-Market (51-1000 emp.)
"Great Support"
5/5
What do you like best about Opus?

Opus support has walked us through every issues with patience and guidance and made sure that each issue was resolved. Review collected by and hosted on G2.com.

What do you dislike about Opus?

We have been pleased so far. Would love to have a shift log feature. Review collected by and hosted on G2.com.

Jessica P.
JP
Jessica P.
VA Care Coordinator
Mid-Market (51-1000 emp.)
"Easy to Use"
5/5
What do you like best about Opus?

Opus is very easy to use. Tech support is also great Review collected by and hosted on G2.com.

What do you dislike about Opus?

I haven't had a bad experience with Opus Review collected by and hosted on G2.com.

Hannah Z.
HZ
Hannah Z.
SLP, Clinical practice manager
Small-Business (50 or fewer emp.)
"Customizable, helpful customer service, not ideal for pediatric therapy"
2.5/5
What do you like best about Opus?

It is very customizable and they have good customer service. Review collected by and hosted on G2.com.

What do you dislike about Opus?

It is not a great fit for a pediatric therapy practice as far as existing templates and functions. Review collected by and hosted on G2.com.

AJ
Annalyn J.
Patient Care Coordinator
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"GREAT customer service"
5/5
What do you like best about Opus?

opus is very responsive and organized! I appreciate how straightforward the scheduling system is. Review collected by and hosted on G2.com.

What do you dislike about Opus?

Occasionally the issues are recurrent, however the Opus team is always responsive and able to assist. Review collected by and hosted on G2.com.

Jennifer R.
JR
Jennifer R.
Owner
Small-Business (50 or fewer emp.)
"Easy and informative."
5/5
What do you like best about Opus?

Opus is user friendly, with many options to help increase productivity and ease workflow Review collected by and hosted on G2.com.

What do you dislike about Opus?

Opus is great, wish the reporting feature was a llittle more customizable. Review collected by and hosted on G2.com.

Matthew C.
MC
Matthew C.
CEO
Small-Business (50 or fewer emp.)
"Exceptional Support and Knowledgeable Guidance from Opus"
5/5
What do you like best about Opus?

The platform is easy to navigate, and their support team is fantastic. Automation has reduced manual work, and custom forms and tags keep us organized Review collected by and hosted on G2.com.

What do you dislike about Opus?

The absence of a flagging system for insurance or records that are set to expire, or the ability to create custom rules. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Easy to learn and use."
5/5
What do you like best about Opus?

The system is easy to use and learn, in addition, the customer service/support is great. Thanks John! Review collected by and hosted on G2.com.

What do you dislike about Opus?

I've just started using it but I haven't seen anything that I dislike at this point. Review collected by and hosted on G2.com.

CW
Christine W.
medical director
Small-Business (50 or fewer emp.)
"Louis was EXTREMELY helpful! He resolved my issue very promptly."
5/5
What do you like best about Opus?

Kind, supportive, intelligent staff. Easily available. Review collected by and hosted on G2.com.

What do you dislike about Opus?

Nothing, I had a great experience with OPUS. Review collected by and hosted on G2.com.

DD
D D.
Cliniican
Mid-Market (51-1000 emp.)
"Incredible and Quick support"
5/5
What do you like best about Opus?

Opus support was incredible effective and quick. Struggled with log in conflict, quick response and quickly corrected and fixed. Review collected by and hosted on G2.com.

What do you dislike about Opus?

There was nothing I disliked, it has been a great resourse. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Extremely helpful and kind!"
5/5
What do you like best about Opus?

The ease of use and ability to automate many functions. Review collected by and hosted on G2.com.

What do you dislike about Opus?

Not as many readily available options to customize certain aspects. Review collected by and hosted on G2.com.