Opus is the most user friendly EMR I have ever used. Opus is a vital tool for our facility that we use on a daily basis. It is easy to train staff on it and the ability to customize the forms to my facility needs is exceptional! Their team is always ready to help and complete all tasks within hours of request. I have had direct communication with Rodrigo, Hanz and their CEO Humberto. The entire team at Opus are always ready and eager to help! Review collected by and hosted on G2.com.

The Utilization Review documentation is not great for record keeping and gets messy over time. Freezes or unresponsive at times for a few minutes. Happens about once a month to every other month. Review collected by and hosted on G2.com.

Opus is always easy to reach and quick to respond to any concerns that we have. They will always jump on a call to help us navigate the issue and come up with the best solution. Review collected by and hosted on G2.com.

It is a newer system so it doesn't have every single feature we would like. But they are always willing to hear out what we need. Review collected by and hosted on G2.com.

Opus is very user friendly and customer support replies fast with any concerns or questions. I enjoy the numerous features offered to make my job as an admin team member easier. Review collected by and hosted on G2.com.

Occasionally the system goes down which can cause interuptions in work flow, however support is normally quick at resolving these interuptions. Review collected by and hosted on G2.com.

Communication was very good and on point. Made my experience 5 stars! Opus replied back to me very quickly and resolved my issue very quickly. Review collected by and hosted on G2.com.

none i cant think of anything that i dislike. Review collected by and hosted on G2.com.

Organized profiles and easy to understand. Custumer support is great, I had Justine helping me with an issue and they were very on top of things and keeping me informed. I use Opus every working day and the features are very clever. Review collected by and hosted on G2.com.

I wish the information from the completed intake form would auto populate into the patient profile so I don't have to copy and paste the info. Review collected by and hosted on G2.com.

Ease of Use. Customer support was pretty awesome! There are several features that are beneficial to me. Review collected by and hosted on G2.com.

I guess the only downside is I only need to use it for scheduling. However, some of the other employees can use many of the other features! Review collected by and hosted on G2.com.

Opus is easy to use and has many features in one program. The support is responsive and quick. Review collected by and hosted on G2.com.

Some little quirks, like not getting a weekly count of how many patients I have booked for the week. Review collected by and hosted on G2.com.

What is most helpful about Opus is the quick response and helpful solutions. Justine provided very friendly and efficient service. He was patient and solved my issue within minutes. Review collected by and hosted on G2.com.

I haven't seen a downside my experience was easy and effective. Review collected by and hosted on G2.com.

An upside about Opus is the chat feature for IT support. I was receiving notifications about unfinished documents and was unable to see where the issue occurred. I contacted OPUS support using the chat feature and was able to speak with someone within a few seconds. The agent, Justine, was most helpful and got the error messages cleared. She communicated well about available options and asked for permission before making any changes. Review collected by and hosted on G2.com.

Nothing to report at the moment. I will update barriers when they occur. Review collected by and hosted on G2.com.

Nice user interface, customizability, quick customer service response Review collected by and hosted on G2.com.

Right now, we're able to double-book rooms for therapy which is an issue, but I'm trusting it will be remedied soon. Review collected by and hosted on G2.com.