It's user friendly. easy to implement, customer service is pleasant, accessible, lots of features. Review collected by and hosted on G2.com.

Sometimes we need to edit parts of our intake documents, It's a somewhat tedius process. But that has not happened for awhile Review collected by and hosted on G2.com.

`It has been so easy for clients to complete their documents. and we have access to all the reports, as well we can track documents much easier than before. Review collected by and hosted on G2.com.

The start up process was difficult, but they were able to customize a lot for us. Review collected by and hosted on G2.com.

Very responsive customer service. User-friendly. Pretty easy to pick up. Review collected by and hosted on G2.com.

The timetable for scheduling can be hard to read. Unable to rearrange patient's tab once they are opened. Review collected by and hosted on G2.com.

Opus is very user friendly, and easy to navigate. I especially love the customer support and how quickly they respond, and continue to respond even after you've subitted a request. I cannot wait to see the integrated CRM feature that we've been testing as well. The willingness to be open to feedback to help support our company to help people the fastest as we can is unmatched. Review collected by and hosted on G2.com.

I wish that when I pulled up the schedule I didn't have to pick someone in order for it to not take too long to refresh. Meaning, if I do not pick a staff member it just automatically loads every staff memeber and makes the screen lag/buffer. Review collected by and hosted on G2.com.

Unlike most EHR's that I've been associated with, Opus continues with great customer support even after you sign on the dotted line Review collected by and hosted on G2.com.

I can't think of anything that I really dislike. Seems like there are some bugs but Opus seems to give them prompt attention Review collected by and hosted on G2.com.

great flexibility and amazing response time to make changes we need for work! Review collected by and hosted on G2.com.

not sure but getting used to it has been fine Review collected by and hosted on G2.com.

Our OPUS installation is a relatively friendly electronic health record that more than meets our needs. That is, there are a number of features that we do not use now, but might appreciate in the future. I'm writing this review to credit the OPUS Help Desk. They picked up my call in three rings. The support person was welcoming and attentive. He recognized my (several) questions about how to use certain features, even though I probably wasn't very succinct. He was able and willing to guide me in making changes to settings so that OPUS met my needs better. I didn't have authorization to change a couple of settings, but he explained the authorization tiers to me and gave me the name of the person at my work site who could make those changes. It was an 8-10 minute phone call. I went back to work, encountered another question, and called him back. Again, he was quick to answer and welcomed my calling back with that follow-up question. All-in-all, it was an excellent exchange with a product help desk. Review collected by and hosted on G2.com.

For a small business, OPUS might feel expensive. Pricing (at least for us) is based on number of users. Review collected by and hosted on G2.com.

The most helpful aspect about Opus is the ease of use; knowing I will be getting my work tasks completed in an efficient and effective manner. Review collected by and hosted on G2.com.

There is nothing I dislike, it has been great. Review collected by and hosted on G2.com.

I like the ability to chat with a person to trouble shoot any glitches. I also think it is very intuitive and easy to navigate. I really like being able to access my schedule with my cell phone. Review collected by and hosted on G2.com.

So far I feel pretty positively about Opus. I am having a little trouble with some appointments "disappearing", which has caused a few issues. Working on identifying the issue Review collected by and hosted on G2.com.

The easy of function is pretty great. Like anything there are areas that could use improvment but overall the program works well for the behavioral health field and I have enjoyed many of the features such as recurring documents requests which makes it easy to regularly send out assessments and other documents without having to manually send them. The integration of Microsoft Teams is pretty incredible too. No more having to use two separate systems to conduct telehealth meetings. Review collected by and hosted on G2.com.

There are some glitches such as lack of access to Teams links or errors when adding client's to a scheulde. But they are always corrected in a timely manner. Review collected by and hosted on G2.com.