--- title: Opus Reviews meta_title: 'Opus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 43 reviews by the users' company size, role or industry to find out how Opus works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 43 scale: '5' date_modified: '2026-08-07' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Opus Reviews **Vendor:** Opus Behavioral Health **Category:** [Mental Health Software](https://www.g2.com/categories/mental-health) **Average Rating:** 4.8/5.0 **Total Reviews:** 43 ## About Opus Opus is a comprehensive solution built for Behavioral Health, Mental Health, Substance Use, Eating Disorder, Psychiatry, and Psychology practices. By integrating EHR, CRM, and RCM software, Opus enhances efficiency, improves patient care, and drives financial success—all in one seamless platform. Opus EHR – A versatile, fully customizable electronic health records system designed to fit the unique needs of behavioral health providers. Opus CRM – Built specifically for behavioral health, our CRM automates patient acquisition and management, improving engagement and retention. Opus RCM – A robust billing solution that reduces errors, increases revenue, and streamlines UB-04 and CMS 1500 claim processing. With advanced fee scheduling and 140+ practice management reports, Opus provides critical business insights to optimize financial performance. With a user-friendly interface, customizable workflows, and AI-driven automation, Opus empowers practices of all sizes to operate more efficiently while ensuring compliance. 🔹 Experience the future of behavioral health technology with Opus today! ## Opus Pros & Cons **What users like:** - Users commend the **awesome customer support** of Opus, noting quick responses and effective communication throughout their issues. (26 reviews) - Users appreciate the **user-friendly platform** of Opus, which simplifies coordination and enhances efficiency for teams. (20 reviews) - Users highly value the **customizability** of Opus, allowing them to adapt it seamlessly to their unique therapy practice needs. (12 reviews) - Users appreciate the **user-friendly platform** of OPUS, enhancing efficiency through seamless care coordination and customer support. (12 reviews) - Users appreciate the **intuitive and user-friendly interface** of Opus, making documentation and scheduling effortless. (9 reviews) - Users find that OPUS excels in **communication and support** , ensuring prompt and effective assistance for their needs. (8 reviews) - Patient Care (8 reviews) - Communication Efficiency (7 reviews) - Navigation Ease (7 reviews) - Access (6 reviews) **What users dislike:** - Users face **scheduling issues** such as disappearing appointments, which can lead to complications in managing their workflow. (6 reviews) - Users find **access difficulty** due to extra clicks needed to reach client profiles and appointment issues affecting experience. (5 reviews) - Users experience **file management issues** with Opus, finding edits tedious and documentation messy over time. (3 reviews) - Users report **technical issues** with Opus, including documentation problems and occasional system freezes impacting workflow. (3 reviews) - Users find the **billing process time-consuming** , with frustrating inconsistencies and delays affecting efficiency in practice. (3 reviews) - Users find Opus to have **inefficient reporting** that lacks customization, impacting their overall experience and workflow. (2 reviews) - Limited Customization (2 reviews) - Limited Features (2 reviews) - Slow Performance (2 reviews) - Billing Issues (1 reviews) - [View Opus pricing details and edition comparison](https://www.g2.com/products/opus-behavioral-health-opus/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+12%3A36%3A01+-0500&secure%5Bsession_id%5D=b7096215-0cd6-43c9-95ef-e0aeeaeb9665&secure%5Btoken%5D=ad8d359f506ff8d5fc7ac25d5d22c5b0fb8b55210f3c76f43b5660ec1f9c2ddb&format=llm_user) ## Opus Integrations - [DoseSpot](https://www.g2.com/products/dosespot/reviews) - [PacEHR](https://www.g2.com/products/pacehr/reviews) ## Opus Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance - Invoice Management - Medication Management - Calendar Management - Employee Management - Document Management - Claims Management - Template Management - Data Security **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation - Mobile Access - Historical Reporting - For Primary Care - For Urgent Care - Clinical Care **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription - EMR/EHR - Customizable Templates **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management - Telemedicine Integration - Claims Management - Documentation Management - Revenue Management - Patient Records Management - Document Management - Invoice Management - Medication Management - Task Management - Care Plan Management - Calendar Management - Communication Management - Prescription Management - Inventory Management - Forms Management - Image Management - Practice Management - Intake Management - Appointment Management - Lab Order Management - Configurable Workflow - Formulary Management - EMR/EHR - Clinic Interoperability - Compliance Management - Records Management - Template Management - Registration Management - Referral Management - Case Management - For Pain Management - Escalation Management - Queue Management - In-Patient Management **Additional Functionality** - Initial Assessments - Mobile Access - Teletherapy - AI Copilot - Confirmations/Reminders - Customizable Reports - For Group Therapy - Appointment Scheduling - HIPAA Compliant - Lab Integration - E-Prescribing - Role-Based Permissions - Treatment Planning - Electronic Signature - Charting - Reporting & Statistics - For Substance Abuse Therapy - Outcome Assessment Tools - Therapy Notes - API - Activity Dashboard - Secure Messaging - Electronic Payments - Generative AI - Chat/Messaging - Reporting/Analytics - Payment Processing - SMS Messaging - Income/Expense Tracking - Telemedicine - Third-Party Integrations - Multi-Location - Compliance Tracking - Client Database - Progress Tracking - Email Marketing - Coding Assistance - Patient Intake - Online Booking **Agentic AI - EHR** - Autonomous Task Execution **Additional Functionality** - Quality Assurance - For Anesthesiologists - Data Collection - AI Copilot - Preoperative Modules - Generative AI - ICD-10 Compliance - Intraoperative Charting - EHR/EMR Integration - Templates - Patient Communications - Reporting & Statistics - Compliance Tracking - Customizable Templates - Customizable Forms - Multi-Location - Voice Recognition - API - Activity Dashboard - E-Prescribing - Billing & Invoicing - ONC-ATCB Certified - Referral Tracking - Claims Scrubbing - Electronic Payments - Insurance Eligibility Verification - Coding Assistance - Meaningful Use Certified - Live Chat - HIPAA Compliant - Treatment Planning - Charting - Patient Portal - For Cardiologists - Reminders - Customizable Reports - Appointment Scheduling - Third-Party Integrations - Monitoring Device Integration - Patient Intake - Decision Support - Progress Notes - For Dermatologists - Data Import/Export - Lab Integration - Telemedicine - Medical Billing - Reporting/Analytics - Audit Trail - Medication Database - Clinical Notes - Handwriting Recognition - Imaging and X-rays - File Sharing - Patient Scheduling - Immunization & Allergy Tracking - Order Entry - Outcome Assessment Tools - Alerts/Notifications - Initial Assessments - Family History Tracking - Annotations - Diagnostic Reports - Growth Charts - Customizable Tests - Patient Engagement - EDI - For Family Medicine - Medication History - For Substance Abuse Therapy - For Mental/Behavioral Health - Confirmations/Reminders - Medication Alerts/Warnings - Mobile App - Therapy Notes - Electronic Signature - For Group Therapy - For Neurologists - Speech Recognition - Hardware Integration - For Obstetrics & Gynecology - Diagnostic Imaging - Patient Education - Patient Questionnaires - Patient Monitoring - Task Scheduling - For Ophthalmologists - SOAP notes - 3D Imaging - For Orthopedics - PACS Integration - Electronic Prior Authorization - Analytics - Vitals Tracking - For Podiatrists - Medical History Records - Automatic Transcription - Case Notes - Self Service Portal - Access Controls/Permissions - Third-Party Integration - Scheduling - For Psychiatrists - Self Check-In/Check-Out - Urgent Care Templates - Digital Signature - Lab Results - Payment Processing - Data Security - Drug Reference Database - Accounting - For Urologists - Collaboration Tools - Web-based Deployment ## Top Opus Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (627 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews)