
This tool offers great flexibility. It is highly adaptable, providing a user experience and dashboard that cater well to customer support needs. Review collected by and hosted on G2.com.
The system is perhaps too flexible, giving users excessive control over access changes, which can make it difficult to keep track of permissions. Although there is a role playbook, managing access can still become confusing. In terms of scalability, we have more than 2,000 controls and around 500 users, but loading pages—especially when using certification—takes noticeably longer. Additionally, for workstream projects, it is not possible to create a project that includes more than 2,000 controls. Review collected by and hosted on G2.com.






