OptiMonk Reviews & Product Details

Waited for me and was convenient to speak to. Polite and quick

Once you are done with the initial setup of Optimonk ( the hard part for us specifically due to massive trafic, that normally would eat up 50K+ pageviews per day on a single store).When works properly on your websitem then it becomes quite easy to push campaigns, easier than ever actually. Builder is good and there are gmaification options. Review collected by and hosted on G2.com.

Integration with Emarsys is less than expected

Difficult to set up in our situation where we target only specific pages, due to conserving pageviews. ( otherwise out limit would be spent in a day or two for even a single store) Review collected by and hosted on G2.com.

the way it captured and converted site viewers.

i like the weekly top tip emails too. i never read anyone elses. Review collected by and hosted on G2.com.

logic is a little hard to get my head aorund but thats probably just me Review collected by and hosted on G2.com.

Versatile platform with lots of campaign customization,

and diverse integration.

Good support team. Review collected by and hosted on G2.com.

I like the experience so far. Documentation is good, and support is good. Review collected by and hosted on G2.com.

the pop ups, they are very intuitive and effective for conversion! Review collected by and hosted on G2.com.

maybe that it doesnt have a live support chat. Review collected by and hosted on G2.com.

How straightforward and easy to set up campaigns is. Customer support is absolutely amazing! Review collected by and hosted on G2.com.

None that I've come across. We don't use it extensively, but it serves all purpose Review collected by and hosted on G2.com.

diverse range of templates and features to capture leads and present promotions; incredible and quick customer support. Review collected by and hosted on G2.com.

Without really training on the platform, you can be heavily reliant on customer support to help bring the different designs to life. Not really a problem since they are super helpful. Review collected by and hosted on G2.com.

Instant feedback from users where they saw us first. Great insight for optimizing Review collected by and hosted on G2.com.

Dunno right now, sometimes I got lost but their support helped that day! Review collected by and hosted on G2.com.

I love its diversity. I can use the campaigns in the most diverse situations. It's a serious system, yet I enjoy "throwing together" the campaigns like a child in a candy store :))))) ...the tips received in newsletters are also a great help for this. Review collected by and hosted on G2.com.

A few years ago, I used Optimonk for a short time, but I found it too complicated. Now the system is even more complex and professional, almost any campaign can be implemented, YET it is easy to use. It is very logically structured and the support, well, it is simply phenomenal! Review collected by and hosted on G2.com.

I worked with Emil and he is my hero and new best friend. He helped me feel comfortable going on vacation!!! Such a stress relief! Review collected by and hosted on G2.com.

I wish the data handling was a little more powerful. Review collected by and hosted on G2.com.

Survey tools are easy to create. The template library is good enough to roll out simple and fast surveys. Review collected by and hosted on G2.com.

The learn about the users that interacted with the survey is hard. That makes it difficult to further investigate about particular remarks. Review collected by and hosted on G2.com.