# OptimalCloud Reviews **Vendor:** Optimal IdM **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.6/5.0 **Total Reviews:** 23 ## About OptimalCloud The OptimalCloud from Optimal IdM is a scalable and affordable Identity and Access Management (IAM) solution built for the security and usability needs of small, mid-sized and enterprise organizations. The OptimalCloud platform can be deployed in workforce and consumer scenarios and each feature-rich pricing tier comes with multi-factor authentication (MFA), because proper security shouldn't cost extra. The OptimalCloud is integrated with more than eleven thousand applications, simplifying set up and configuration and also has 24 x 7 x 365 support with a guaranteed uptime of 99.99%. The OptimalCloud IAM platform can solve these specific use cases: - Managing Risk with Increased Security - Increasing User Productivity - Manage Administrative Costs - Managing Security Infrastructure Costs Optimal IdM is a global provider of innovative and affordable identity access management solutions. Optimal IdM partners with enterprises and small to mid-sized businesses to provide comprehensive and affordable IAM solutions that meet their specific security, usability, and scalability needs. Optimal IdM also offers its solutions as a managed service offering. Customers include Fortune 1000 companies from every industry as well as federal, state and local government agencies. Founded in 2005, Optimal IdM is privately held and has been profitable in every quarter since inception. Optimal IdM has been named to the Gartner Magic Quadrant for Access Management, received the Best Product in Identity & Access Management award from Cyber Defense Magazine, the CODiE Award for Best Identity & Access Security Solution and been placed in PCMag’s Best IAM Solutions list. Visit www.optimalidm.com for more information. ## OptimalCloud Reviews ### 1. Secure and comprehensive Identity and Access management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Schej B. | Software Engineer , Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about OptimalCloud?** Initial set up and implementation are absolutely smooth and easy installation for IT professionals. The platform has affordable financial opening wedge and completely customizable with editing tools ad filters. The customer experience is enhanced and professional since it provides quick responses to customer problems. **What do you dislike about OptimalCloud?** With 8 months experience with this platform i haven't come across anything to dislike. it's affordable, reliable and assured, probably better than any other I have used before. **What problems is OptimalCloud solving and how is that benefiting you?** Single sign-on allows the user to login once and access diverse applications without need for multiple credentials making it user friendly and saves alot of time. The software ensures only authorized users have access to critical system and data. This reduces the risk of security incidents and data breaches, which was costly to remediate the last time it happened in our company. ### 2. Reputable Platform that provides security and usability needs for all organizations. **Rating:** 4.5/5.0 stars **Reviewed by:** Gerencia R. | Software Engineer , Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2024 **What do you like best about OptimalCloud?** Optimalcloud provides the best customer support as it provides quick responses to customer problems thus fixing them on time also it saves time for most users due to its quick response making it usable to everyone. The platform has the best features that make it easily access all devices it has an advantage as there is the implementation of a security option where authentication is done. The platform provides a very simple setting for the application. The platform has the purpose of solving the customer's problems hence providing the best solutions to the problems. Optimalcloud is very affordable as it has very flexible pricing. **What do you dislike about OptimalCloud?** There is no much to dislike about optimalcloud but they are not well known and hard to find on the internet. **What problems is OptimalCloud solving and how is that benefiting you?** The optimalcloud provides app security hence authentication is done. The platform provides the process of customer identity and it ensures that the targeted clients are connected with the company system. The development of SSO brings an easy monitoring process of all players in a company system. ### 3. Secure, Affordable and Intelligent Access and Identity Management Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Bill N. | Systems Developer , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2024 **What do you like best about OptimalCloud?** OptimalCloud has offered features that supports identity management, where SSO gives authority for suers to have access to all systems. Besides, the integration of a multi factor security option brings more security. The introduction of both facial recognition or fingerprint in the sign in option has also made the whole accessibility process simple. The software keeps introducing quality systems for manageable security measures. **What do you dislike about OptimalCloud?** This is a quality and intelligent security platform, and it introduces valuable safety measures that brings authencity in access processes. There is absolute and updated assistance from customer desk. **What problems is OptimalCloud solving and how is that benefiting you?** The creation of a sustainable identity managing scope, where only the authorized persons have access to systems is a factor that OptimalCloud helps. Further, the introduction of fingerprint and Multi-factor security option helps businesses to validate any person before gaining access to the systems. The SSO option also control the persons accessing the company applciations or systems. ### 4. A seamless, sustainable and comprehensive Identity and Access Management solution **Rating:** 5.0/5.0 stars **Reviewed by:** karan v. | Systems Administrator, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2024 **What do you like best about OptimalCloud?** It provides excellent customer support through swift response to clients issues whereby they fix the them within the shortest time period. They also have a supportive on-call assistance that is quick to solve problems The set up and implementation is smooth without consuming lots of time. Also, the user interface is great making it usable to everyone. Provides privately dedicated servers for every customer whereby the client choses their data center location for their convenience. It also agrees to customization in order to meet specific business needs for the private dedicated tenant Its features can be personalized and added to the multi-factor authentification for added network security It easily integrates with other apps such as Dropbox and GoTomeeting **What do you dislike about OptimalCloud?** Been using it for long and I have not encountered any problems **What problems is OptimalCloud solving and how is that benefiting you?** OptimalCloud helped in CIAM for fraud detection for questionable and new users whose background is not clear It also helps with our app security It also helped to meet the audit and compliance initiatives through provision of of centralized report and auditing . ### 5. Scalable, Accessible and Secure Identity Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Domonkos V. | Systems Engineer , Research, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about OptimalCloud?** The creation of a single sign on feature from OptimalCloud is one of the effective features, that makes it practical to access all devices. The implementation of a multi factor security option, where authetication is done is another merit. The adequate customer support, where there are even the OpenID Connect is a merit for users. **What do you dislike about OptimalCloud?** The whole process of managing access is fully supported by the program, and this ensure simple connection and timely control. Further, the are mechanisms that helps business to sync their details and eliminate chances of threats. **What problems is OptimalCloud solving and how is that benefiting you?** The process of customer identity is well addressed by this tool, and it ensure only the right clients that connects with the company system. Besides, the creation of a single sign on procedure where all devices are accessed from one end is another working scope. Lastly, trhe two step verifying procedure is also a strategic performance option we obtain from the tool. ### 6. Suitable and Friendly Access Control Solution for Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Moises G. | ICT Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2024 **What do you like best about OptimalCloud?** OptimalCloud has established features that makes the process of access suitable and secure, where numerous authenticating mechanisms are deployed. Further, the inclusion of third party solutions, where MFA options are included brings a focused cloud access. The creation of an easy to implement and operate solution is also a sensitive feature that we keep validating. **What do you dislike about OptimalCloud?** This is the utmost assistance in matters access management, and there are measures that are fully enhanced to save on business authentication. Further, the determination in resolving the appropriate business security protocols is also a dynamic form that the developer solves. **What problems is OptimalCloud solving and how is that benefiting you?** The process of identity management is fully executed by this program, and there are mechanisms that helps firms to affirm the right option to undertake. Besides, the security measures are updated constantly, and there are SSO options that ensure only the right players obtain the required access. ### 7. The Comprehensive and Secure Access and Idnetity Managment Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Yadira J. | Software Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about OptimalCloud?** The solution for a comprehensive identity management is what the program has managed efficiently. Further, the creation of a systematic single sign on process helps in making it simple to use. The implementation process is affordable and there is the experienced customer support, which makes every feature helpful. **What do you dislike about OptimalCloud?** There are problems with integration, and this limits the number of other working software that the company can use. Besides, the development of AI systems has not been fully executed. **What problems is OptimalCloud solving and how is that benefiting you?** The platform has created the right identity procedures, which helps the process of accessibility and this brings a focusedway of signing on. Besides, the introduction of two step verification is something that increases the assurance of the users. There are proper updates that gives companies the assurance of new working plans and business authenticity. ### 8. Powerful MFA app that does what it needs to without extra bloat **Rating:** 5.0/5.0 stars **Reviewed by:** Abderrazek R. | Database Administrator, Mechanical or Industrial Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about OptimalCloud?** I like that it's home page groups together my frequent logins for ease of use. The set up and configuration is easy. **What do you dislike about OptimalCloud?** Probably a too strong authentication that is not easy to recover password after you forgot it without admin support. **What problems is OptimalCloud solving and how is that benefiting you?** Streamlined our login and user authentication and have built a strong workflow for when employees leave. ### 9. Superb and Convenient Tool for Approval or Denial of Login Access **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffanie P. | Senior Digital Strategist, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OptimalCloud?** The push notifications to authenticate access display in real time and it holds all of my work apps under one roof so its easier to login. **What do you dislike about OptimalCloud?** OptimalCloud is a great platform for IAM, there are not too many things you can dislike about it **What problems is OptimalCloud solving and how is that benefiting you?** Logging into various apps with the same login credentials. Auditing and eventing are done for compliance requirements. ### 10. A fantastic access control solution that was set up with no ambiguity **Rating:** 5.0/5.0 stars **Reviewed by:** Ben R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about OptimalCloud?** It's easy to create a user, attach pre-defined policies and it is practically possible to model any right to access services or create new ones. **What do you dislike about OptimalCloud?** I have not experienced any flaw while using this software, using it's functions is simple. **What problems is OptimalCloud solving and how is that benefiting you?** Allows the separation and ease to create service principals or applications and lock them down to specific roles. ### 11. Intuitive and simple solution to access when logging in each day **Rating:** 5.0/5.0 stars **Reviewed by:** lorna c. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about OptimalCloud?** I love that i can store all my credential in one place,making it easier to access any tool in a few seconds. It's secure and efficient. **What do you dislike about OptimalCloud?** No complaints so far. Iam happy and satisfied with optimalcloud. **What problems is OptimalCloud solving and how is that benefiting you?** The integration with multiple factor authentication has helped me meet SOC compliance requirements. ### 12. Rock-steady SSO, security and app provisioning solution **Rating:** 5.0/5.0 stars **Reviewed by:** Robert H. | Team Lead, Application Delivery, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about OptimalCloud?** I love how easy it is to link all of my apps to it for easy single sign-on while having the protection of 2FA. Works great! **What do you dislike about OptimalCloud?** I didn't see any issues at all with it so no complaints at this time. **What problems is OptimalCloud solving and how is that benefiting you?** OptimalCloud makes the authentication to access company resources fast and simple with it's push notification option. ### 13. Panoptic role-based access control and MFA **Rating:** 5.0/5.0 stars **Reviewed by:** Sam B. | Digital Solution Partner, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about OptimalCloud?** It has the ability to sync users from directories like G suite and Workday. Every time I login to applications via another device I am receiving confirmation email. **What do you dislike about OptimalCloud?** Nothing much really. Really appreciate how easy the login process is. **What problems is OptimalCloud solving and how is that benefiting you?** It is easy and effective in single sign-on operations and authentications. ### 14. Very fast and secure login to applications **Rating:** 5.0/5.0 stars **Reviewed by:** Rob S. | Data Architect, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about OptimalCloud?** I appreciate the ability to quickly search for and find applications I need to log into. OptimalCloud doesn't complicate anything and makes MFA a great experience. **What do you dislike about OptimalCloud?** You need to understand OptimalCloud documentation properly to integrate the appropriate security implementation. **What problems is OptimalCloud solving and how is that benefiting you?** Provides a secure authentication process with the ability to create our own policies. ### 15. Very secure and to access when logging in each day **Rating:** 5.0/5.0 stars **Reviewed by:** Logan W. | Senior software engineer, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about OptimalCloud?** I love the different options provided for authentication such as OptimalCloud push, phone code, and phone call. **What do you dislike about OptimalCloud?** Push notification does delay sometimes and I have to request again. **What problems is OptimalCloud solving and how is that benefiting you?** Provides quick authentication to apps to continue working throughout the day. ### 16. Optimal IDM. Support is excellent. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about OptimalCloud?** Support is top notch. This really matters for us with our Optimal IDM (VIS) implementation. **What do you dislike about OptimalCloud?** none. Really, we are using VIS, and it has worked very well for us. **Recommendations to others considering OptimalCloud:** Optimal IDM (VIS) just works. Nice and very flexible. Great support. **What problems is OptimalCloud solving and how is that benefiting you?** VIS proxy solves our multiple domain and type of LDAPs auth by providing a single LDAPs endpoint for users **Official Response from Matt Pitchford:** > Thank you for your feedback. Much appreciated! ### 17. A Great Solution With A Strong Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about OptimalCloud?** Unlike many of the larger names in the industry, Optimal IdM focuses on delivering a customer-first approach that is not often seen. They offer a robust variety of solutions and a seamless platform that anyone can use. **What do you dislike about OptimalCloud?** Nothing that I can currently think of. Overall a solid team. **What problems is OptimalCloud solving and how is that benefiting you?** A user-friendly platform that makes authentication easy for the whole team. ### 18. A very robust and simple to implement and use Identity Management Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Siddharth Z. | Principal Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about OptimalCloud?** Simplicity of setting up the application **What do you dislike about OptimalCloud?** The Product UI seemed a bit out-dated in nature **What problems is OptimalCloud solving and how is that benefiting you?** We used the Identity Management Module to act as an LDAP proxy in a project where the client was using multiple AD domains. The customer had an enterprise application which did not support multi-AD authentication and that's where Optimal IDM would fit perfectly to solve the missing piece in the puzzle. **Official Response from Matt Pitchford:** > Thank you for your feedback. ### 19. Novel approach to authentication and security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2022 **What do you like best about OptimalCloud?** Optimal IdM has an early adopter mindset looking to solve customers' challenges with innovative approaches and solutions. They offer authentication methods you can't find in other IAM providers, making them unique. **What do you dislike about OptimalCloud?** There is nothing to dislike from what I've experienced so far. **What problems is OptimalCloud solving and how is that benefiting you?** User-friendly authentication that adds no friction to the user but allows two-factor authentication to happen behind the scenes. This results in fewer user churn while gaining a greater security level. ### 20. Based on specific solution needs **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2022 **What do you like best about OptimalCloud?** Flexible Pricing, Easy Integration and Onboarding of CUSTOMERS **What do you dislike about OptimalCloud?** User experience is still like old days and needs to be improved. **What problems is OptimalCloud solving and how is that benefiting you?** In CIAM the ability to have Fraud Detection for new users ### 21. Product Manager **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2022 **What do you like best about OptimalCloud?** Authentication protocol and MFA option s **What do you dislike about OptimalCloud?** Compabilty with multiple cloud service provider **What problems is OptimalCloud solving and how is that benefiting you?** Security and app's security **Official Response from Matt Pitchford:** > Thank you for your feedback. We are actually compatible with many cloud service providers like Azure, Google and AWS. We can also work with our customers to connect with others upon request. Please reach out to me so we can work through your unique case. ### 22. CIO **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about OptimalCloud?** Support is awesome. You get to speak with engineers that genuinely understand their solutions. **What do you dislike about OptimalCloud?** They are not well known. Hard to find them on the Internet. **Recommendations to others considering OptimalCloud:** Price comparisons for available features is unbeatable! **What problems is OptimalCloud solving and how is that benefiting you?** Single Sign-On to many internal and cloud-hosted applications. Full Identity Management suite. MFA ### 23. The Optimal Cloud: A comprehensive and highly flexible solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2015 **What do you like best about OptimalCloud?** Provides a great deal of flexibility for integrating disparate internal user data stores with various cloud applications; The user interface is highly customizable; Quick and easy service start-up process; Reduced involvement with integrating 3rd party applications; Excellent product support **What do you dislike about OptimalCloud?** Not as well known as competing products so not many 3rd party apps will claim 'out of box' integration ability (has yet to be a problem). **What problems is OptimalCloud solving and how is that benefiting you?** Our goal was to establish a scalable cloud federation infrastructure while minimizing operational overhead. The Optimal Cloud enabled us to quickly deploy a highly scalable and flexible solution to address our cloud integration goals. Ongoing integration of cloud applications has proven to be a very straight forward process. ## OptimalCloud Discussions - [What is The OptimalCloud used for?](https://www.g2.com/discussions/what-is-the-optimalcloud-used-for) - [View OptimalCloud pricing details and edition comparison](https://www.g2.com/products/optimalcloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-15+17%3A21%3A40+-0500&secure%5Bsession_id%5D=1d30244c-7fa3-473c-9e0d-0bab4fe6c461&secure%5Btoken%5D=dc7c8006431e3b470b112ba2f788879098ce952abcdb725ae9ecb1ac6b3d8304&format=llm_user) ## OptimalCloud Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **Functionality** - Multi-Device Sync - Backup ** Type** - On-premises solution - Cloud-solution **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Implementation** - Easy Setup - Mobile SDK - Web SDK **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Behavioral Biometric Analysis - Liveness Detection **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)** - Account Recovery Assistants - Constraint Enforcement **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations ## Top OptimalCloud Alternatives - [LastPass](https://www.g2.com/products/lastpass/reviews) - 4.5/5.0 (2,031 reviews) - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,205 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (872 reviews)