Optimal Workshop Pros and Cons

Optimal Workshop is easy to use for tools like treejack tests and card sorting. The Figma prototype integration is a welcome addition but our requirements made it quite difficult to get it to work in practice. It is now a part of our regular workflow. The support given by the library of learning resources is excellent. Review collected by and hosted on G2.com.

Some features don't quite work as well as I'd like. The popups for collecting users did not work for us so we had to create our own in tag manager. Figma integration has a few bugs as animations can cause issues with the behaviour of prototype tracking. Review collected by and hosted on G2.com.

I like how simple the platform is - there are a lot of test types that are offered and lots of ways to customize them to your needs. I found the first-click super valuable to my work and would recommend it! Review collected by and hosted on G2.com.

There is a limitation on screening questions so you have to be cognisant regarding who you want your audience to be. I also found it hard to aggregate user answers for post-test questions. Review collected by and hosted on G2.com.

I used the Treejack testing tool by Optimal Workshop to get user feedback during a website redesign to ensure the information architecture was intuitive. It was a great tool with a very easy to use interface and the price was right at $99/month. The way the feedback data is organized is very helpful and allows you to see aggregate data as well as how users journeyed through the tasks. It provided great insights into how users were thinking . Review collected by and hosted on G2.com.

I can't think of anything that was negative when using this tool. Review collected by and hosted on G2.com.

If you are a Ux designer and want to do usability testing evaluate design and frame information architecture then you may take this tool and get your work done very easily. Review collected by and hosted on G2.com.

Ofter the users who participate in the useability testing do not provide genuine results as they often get quickly through the takes without understanding it completely as they are in a hurry to complete and take the pay. Review collected by and hosted on G2.com.

I love how easy it is to set up a test in the Optimal Workshop, and the presentation of test results. I used all the test types available: card sorting, tree testing, and chalkmark, and also reframer to organize my qualitative research notes and observations. All easy to use and efficient. I like that they have an option to buy OW for a month only, so if your research needs are not constant, you don't have to pay for a tool all year long, only when you need it and use it. Review collected by and hosted on G2.com.

Nothing comes to mind, really. If I could wish for something, it would be a more advanced survey tool. But I understand that surveys are not the main aim of using Optimal Workshop. Review collected by and hosted on G2.com.

Tree testing, Card Sorting, Research Analysis, and Qualitative tagging are excellent! Review collected by and hosted on G2.com.

Not all participants who take part in the survey take the survey seriously. A lot of time goes to waste on filtering this out. Review collected by and hosted on G2.com.

I really love all of OW tools. I use Reframer the most for all of our user interviews. I love that they keep adding new analysis tools for their tree testing and card sort platforms. For simple surveys their survey tool is great. Another wonderful thing about OW is the information avaialble. So many great resources, best practices and tips for their tools and how to best leverage them. Review collected by and hosted on G2.com.

I metinoned using Reframer the most. The biggest frsutration I have is not beign able to export my themes and obseravtions to Miro. Sometimes performance is an issue when my studies get larger. Review collected by and hosted on G2.com.

Optimal Workshop is a fantastic tool for organizing the information structure of your interface. It is extremely useful for the UX/UI pre-design research process. Review collected by and hosted on G2.com.

Like any free tool, it has its limitations. Optimal Workshop allows you to organize the information in graphs, but only from 10 selected answers in the free version. Review collected by and hosted on G2.com.

Optimal Workshop's qualitative analysis software and intuitive user experience make this a powerful tool in my arsenal as a User Researcher. They have a beautiful and delightful user experience - you can tell they did user research and testing of their product. OW provides a variety of analysis software for every qualitative study that makes interpreting and synthesizing your data a dream. Review collected by and hosted on G2.com.

Not much to dislike. It's a powerful tool and I can't say enough good things about it! Review collected by and hosted on G2.com.

Speed of interface is great compared to other platforms used. Review collected by and hosted on G2.com.

I don't know if it links seamlessly with the other software I use daily. Review collected by and hosted on G2.com.