---
title: Opsgenie Reviews
meta_title: 'Opsgenie Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 54 reviews by the users' company size, role or industry to
  find out how Opsgenie works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 54
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# Opsgenie Reviews
**Vendor:** Atlassian  
**Category:** [Incident Management Software](https://www.g2.com/categories/incident-management)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 54
## About Opsgenie
Opsgenie is a modern incident management solution for operating always-on services. Trusted thousands of customers worldwide, Opsgenie provides solutions for alerting and on-call management. We enable companies to effectively respond to their IT/DevOps issues. Opsgenie empowers teams to develop incident response plans, collaborate and coordinate the response actions and analyze response effectiveness. Learn why Opsgenie is the fastest growing alert routing and incident management solution on the market, www.opsgenie.com



## Opsgenie Pros & Cons
**What users like:**

- Users value the **extensive integrations** of Opsgenie for seamless alert management and customizable tagging options. (1 reviews)
- Users value the **flexible alert integration** in Opsgenie, enhancing identification and management of notifications effectively. (1 reviews)
- Users value the **integration capabilities** of Opsgenie, allowing seamless alerts and efficient tagging for better organization. (1 reviews)
- Users find Opsgenie’s **ease of use** invaluable for managing on-call schedules and providing reliable off-hours support. (1 reviews)
- Users value the **easy integrations** with multiple tools, enhancing alert management and organization in Opsgenie. (1 reviews)
- Features (1 reviews)
- Users praise the **ease of integrations** with Opsgenie, enhancing alerts management across multiple tools effortlessly. (1 reviews)
- On-Call Services (1 reviews)

**What users dislike:**

- Users report a challenging **learning curve** due to changes in item locations with the new Jira Service Management integration. (1 reviews)
- Users experience a **steep learning curve** due to frequent changes and updates in the Opsgenie interface. (1 reviews)


## Opsgenie Discussions
  - [How do I try Opsgenie out?](https://www.g2.com/discussions/how-do-i-try-opsgenie-out) - 1 comment, 1 upvote
  - [Who is Opsgenie for?](https://www.g2.com/discussions/who-is-opsgenie-for) - 1 comment, 1 upvote
  - [How does Opsgenie help me work faster and smarter?](https://www.g2.com/discussions/how-does-opsgenie-help-me-work-faster-and-smarter) - 1 comment, 1 upvote
  - [What makes Opsgenie stand out?](https://www.g2.com/discussions/what-makes-opsgenie-stand-out) - 1 comment, 1 upvote
  - [Can I use Opsgenie with on-prem?](https://www.g2.com/discussions/can-i-use-opsgenie-with-on-prem) - 1 comment, 1 upvote

- [View Opsgenie pricing details and edition comparison](https://www.g2.com/products/opsgenie/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-17+04%3A26%3A46+-0500&secure%5Bsession_id%5D=dde6d4c4-db3d-49bc-8cd8-7a1829c29494&secure%5Btoken%5D=6a6c7e5336adda8b8b20ce0e5094ab104a8bf6cb02616edce1569b55ef137897&format=llm_user)
## Opsgenie Integrations
  - [Google Stackdriver Incident Response and Management](https://www.g2.com/products/google-stackdriver-incident-response-and-management/reviews)
  - [Graylog](https://www.g2.com/products/graylog/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [LibreNMS](https://www.g2.com/products/librenms/reviews)
  - [Prometheus](https://www.g2.com/products/prometheus/reviews)
  - [Sentry](https://www.g2.com/products/sentry/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Zabbix](https://www.g2.com/products/zabbix/reviews)

## Opsgenie Features
**Monitoring**
- Constant Monitoring
- Timely Alerts
- TIcket Accuracy
- AI Monitoring

**Generative AI**
- AI Text Generation

**Management Tools**
- Ticket Assignment
- Standardization
- Lifecycle Visualization

**Agentic AI - IT Alerting**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Incident Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Opsgenie Alternatives
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  - [xMatters](https://www.g2.com/products/xmatters/reviews) - 4.5/5.0 (769 reviews)
  - [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) - 4.4/5.0 (307 reviews)