--- title: OpenText Universal Discovery & Universal CMDB (UD/UCMDB) Reviews meta_title: 'OpenText Universal Discovery & Universal CMDB (UD/UCMDB) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how OpenText Universal Discovery & Universal CMDB (UD/UCMDB) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 3 scale: '5' date_modified: '2025-11-11' parent_category: name: CI/CD Tools url: https://www.g2.com/categories/ci-cd-tools --- # OpenText Universal Discovery & Universal CMDB (UD/UCMDB) Reviews **Vendor:** OpenText **Category:** [Configuration Management Tools](https://www.g2.com/categories/configuration-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 3 ## About OpenText Universal Discovery & Universal CMDB (UD/UCMDB) Automate discovery and dependency mapping to simplify and accelerate impact analysis, reduce business downtime, improve visibility, and cut operational expenses. ## OpenText Universal Discovery & Universal CMDB (UD/UCMDB) Reviews ### 1. MF uCMDB / UD **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh K. | Senior Technical Pre-Sales Consultant / Project Manager (BSM), Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2017 **What do you like best about OpenText Universal Discovery & Universal CMDB (UD/UCMDB)?** MF uCMDB is one of the best in the industry. It can store up to 60 million CI's & all its relationships. The discovery module supports wider ranger of technologies. Real time discovery of Docker Swarm is included & uCMDB is the only tool today to have this features. Larger environment can be support with multiple discovery distribution points, which can be a low end PC's. this make the discovery process move dynamic & real time. The latest version of uCMDB has an auto learning capability & groups all unidentified software, which the administrator can check & decide, it it needs to be added the repository for future discovery. One of the unique feature is The Automated Service Modeling (ASM), which allows to model a business service starting from any Running Software CI & does not necessary requires to have a URL. **What do you dislike about OpenText Universal Discovery & Universal CMDB (UD/UCMDB)?** Though uCMDB has a strong multi-tenant feature, this features should be extended to uCMDB Browser too. **Recommendations to others considering OpenText Universal Discovery & Universal CMDB (UD/UCMDB):** Define the process first. Latest the CI+Attribute requirement for each process should be understood. Only then the implementation & management would be smooth. **What problems is OpenText Universal Discovery & Universal CMDB (UD/UCMDB) solving and how is that benefiting you?** uCMDB help in fulling several processes like Asset & Service Management (Incident, Problem, Change, Release) in keeping tab of the cost of ownership, SLA tacking & Impact analysis. It also helps in business service mapping with respective to technologies for event management perspective, giving visibility into the heath & performance of the CI supporting the given business. ### 2. MicroFocus UCMDB **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2017 **What do you like best about OpenText Universal Discovery & Universal CMDB (UD/UCMDB)?** uCMDB is one of best discovery software available in the market. It can discover almost everything and creates relationship among discovered CIs and create a topology modelling. You can setup uCMDB server with multiple probes and it can be distributed across all regions to collect information locally and ship to central node. Its scale-able. It discovers various pieces from hardware, software, custom application and tie them together to create a map using ASM (Automated Service Modelling). It works agent less and with agent solutions. **What do you dislike about OpenText Universal Discovery & Universal CMDB (UD/UCMDB)?** Most of the features are very good so hard to say what I don't like. **Recommendations to others considering OpenText Universal Discovery & Universal CMDB (UD/UCMDB):** This is very good discovery software available in the market. **What problems is OpenText Universal Discovery & Universal CMDB (UD/UCMDB) solving and how is that benefiting you?** uCMDB data is helpful with to correlate events. Which helps to reduce number of evens to end user. It also help with business level mapping to provide high level visibility related to health of the business applications. ### 3. Complete Configuration item database for large scale companies **Rating:** 4.0/5.0 stars **Reviewed by:** Kedar B. | Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2017 **What do you like best about OpenText Universal Discovery & Universal CMDB (UD/UCMDB)?** The Features and function provided by tool. **What do you dislike about OpenText Universal Discovery & Universal CMDB (UD/UCMDB)?** Implementation and deployment process for tool. **Recommendations to others considering OpenText Universal Discovery & Universal CMDB (UD/UCMDB):** Go for it if your org is large scale enterprise who have huge number of assets /CI's to manage **What problems is OpenText Universal Discovery & Universal CMDB (UD/UCMDB) solving and how is that benefiting you?** We got single point of database for our huge number of configuration items. - [View OpenText Universal Discovery & Universal CMDB (UD/UCMDB) pricing details and edition comparison](https://www.g2.com/products/opentext-universal-discovery-universal-cmdb-ud-ucmdb/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-15+02%3A54%3A22+-0500&secure%5Bsession_id%5D=dca6aeab-a489-4ec8-a523-ce700909f3e5&secure%5Btoken%5D=6ac1b8c41e1270ce56c54b9b882ece447bd6cd677236ac9272ffe7ca3803b680&format=llm_user) ## Top OpenText Universal Discovery & Universal CMDB (UD/UCMDB) Alternatives - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - 4.5/5.0 (1,786 reviews) - [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) - 4.6/5.0 (369 reviews) - [GitHub](https://www.g2.com/products/github/reviews) - 4.7/5.0 (2,312 reviews)