Firstly, thank you for sharing your valuable feedback. We love hearing that we've enabled your team to quickly deploy interviews and empower your clients with new, innovative video solutions. We are also thrilled to tell you about our new Pro Audio feature, live now in OpenReel Capture 2.0. When enabled, echo cancellation is turned off, allowing you to adjust audio levels live in the shoot and get up to 40% more data in the audio file. We look forward to hearing what you create with this and our other new capabilities!

Thank you for your review of OpenReel! We appreciate the feedback from our valued customers so we can continue to improve our offerings and meet the needs of video creators alike. We're so glad you OpenReel Capture has enabled you to work around restrictions and the controls allow you to capture the desired footage, regardless of the device. We have made significant changes to our invitation workflow in OpenReel Capture 2.0 to make it easier for your Subject to join a session. We look forward to getting this new platform into your hands and expanding our features to fit your needs! Please check out our monthly Product Updates to stay in the know on the latest enhancements and features!

Thank you for your review! We are thrilled OpenReel has enabled your team to collaborate remotely. In addition to iPhone 11s, we support iPhones (model 7 and newer), iPad Pros, Android mobile devices, Android tablets, webcams, and DSLR cameras. I hope that helps device limitations you were facing. It's been important to us to make video shoots more accessible for distributed teams and want to provide an easy way for teams to integrate our camera controls directly into your workflow. We appreciate your feedback!

Appreciate your review! The OpenReel team is thrilled to work with higher education customers like you to help streamline video production workflows and create professional-quality video more efficiently, affordably, and sustainably at scale. We're so excited that your concerns have been addressed in the updated version of Remote Capture, and we can't wait to deliver that version to our valued customers! Thanks again for sharing your feedback with us.

Thanks for your review! We're glad to hear you find Capture easy to use and navigate from both sides of the camera. It's important to us to make video shoots accessible from remote locations with the highest possible quality. It's also great to hear your feedback so we can work to improve the tool. Some best practices we encourage is to maximize the script print so the Subject's eye line is minimal when using the teleprompter. We look forward to expanding our features to fit your needs while still providing the highest quality video. Please check out our Product Updates to stay in the know on the latest and greatest!

Thanks for taking the time to leave such a thoughtful review! We're always looking for ways to provide more value to our customers by continually improving our offerings, and also providing strategic account management and timely customer support. It's great to hear that you're leveraging our solutions both in the field and remotely — we're inspired and energized by customers like ALLin who are pushing the boundaries of production with OpenReel.

Hi Jesse! Thanks for taking the time to provide feedback. We're thrilled that even as things normalize, you've realized the ongoing benefits of remote video creation. We think you'll be excited to utilize our crisp 1080p web and screen recording capabilities in the updated version of our platform, and also will enjoy our exciting roadmap that addresses your concerns and further improves your remote storytelling experience. Cheers!

Thanks for leaving this review! It's particularly meaningful for us to support small businesses and help them offer additional use cases at affordable rates for their clients by using remote video production to remove common logistical hurdles posed by going on-site.

We love hearing that you've had positive onboarding, impactful support, and easy filming experiences. With Remote Capture 2.0, our latest platform update, you'll reliably be able to film 1080p on webcam and screen recordings, which will help level the playing field between iOS mobile devices and our web offering. We're putting the finishing touches on 2.0 and can't wait to get it into your hands!

Hi Edie, Thank you for your review! We are so happy you find the product easy to use and have has a pleasant experience with our support team. We're constantly working to improve our product based on customer feedback and are excited to let you know OpenReel is now fully compatible with Android devices. Stay in the know on product updates in our blog!

Thanks for your feedback! We're happy that OpenReel's ease-of-use and remote capabilities have empowered your team to shoot interviews over the last many months, especially with Subjects who may not be able to participate in a shoot otherwise. We think you'll be excited about the new Pro Audio capabilities in OpenReel Capture 2.0, which is available to you now. For example, if your Subject is on AirPods, you will be prompted to turn Pro Audio on; this setting allows you to adjust audio levels during the shoot and get up to 40% more data in the audio file. Cheers!