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37 OpenCRM Reviews

4.3 out of 5
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37 OpenCRM Reviews
4.3 out of 5
37 OpenCRM Reviews
4.3 out of 5

OpenCRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OpenCRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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HS
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about OpenCRM?

I really like how the different modules seamlessly work together and how I can easily see all the activities related to a record, in an overview. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Renaming the modules would definitely have its benefits. I do understand why it might not be completely feasible. Review collected by and hosted on G2.com.

Chamnes P.
CP
Database Administrator
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about OpenCRM?

This tool is great and perform best result. Best on demand solutiom Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

This openCRM. Is tough to setup and require many config to get started Review collected by and hosted on G2.com.

SB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenCRM?

The CRM software that is available for everyone to use is designed to be easy, for users provides an reliable to use solution and offers affordable hosting options. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Sometimes Open CRM experiences interruptions, causing us to frequently verify our login on our laptop. This can be quite inconvenient and bothersome. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about OpenCRM?

Open CRM is a customer relationship management (CRM) software that is free and open source. This means that the source code is available for anyone to view and modify. Open CRM is a good option for businesses that want to save money on CRM software Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

It is complex to setup and use.Open CRM does not have the same level of support as proprietary CRM software. You need to update software yourself and this could be time taking process. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about OpenCRM?

open CRM software is easy to use, offers a strong out-of-the-box solution and provides affordable plans for hosting. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Sometime Open CRM hangs in the middle and it often requires us to verify to login in our own laptop it's quite a task all the time. Review collected by and hosted on G2.com.

Priyanshu U.
PU
Marketing And Analytics Executive
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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(Original )Information
What do you like best about OpenCRM?

OpenCRM platform has all the tools and integrations that are needed for successful lead tracking. This platform is cost-effective, easy to use, and efficient.

This tool helps us to stay organized and stay on top of everything. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

It's difficult to modify the templates.

It lags sometimes. Review collected by and hosted on G2.com.

Verified User in Warehousing
UW
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about OpenCRM?

With OpenCRM, I can collect data about cutsomers. I have insight into customer developments, and with this, I can actively approach customers and adjust strategies. The software is versatile. I don't use all elements of the software by far, so we can expand our CRM further in the future. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

I do not dislike anything at all. Maybe the monthly pricing can be limited a bit. But besides that I am happy with the software. Review collected by and hosted on G2.com.

Jayden R.
JR
Lead Nuclear Safety Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about OpenCRM?

OpenCRM software is very easy to use because it does not have many functions and it is focused on small businesses that do not require many processes. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

I would like a better integration with other applications, the work could be more productive. Review collected by and hosted on G2.com.

Kevin M.
KM
Systems Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenCRM?

The versatile application where i can connect with my customers and make strategies easily Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

I feel monthly subscription is bit on the higher side. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about OpenCRM?

The customer service has always been very prompt and helpful. The software has excellent ease of use, especially for new users. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Pricing is a little high for this software. Review collected by and hosted on G2.com.