Top Rated Open Dental Alternatives
If you enter percentages for each code in insurance info, it calculates copays correctly. Review collected by and hosted on G2.com.
Constant freezing, constantly being booted out. Logging in always seems to be an issue. Do NOT use if you are oral surgeon. This is more for general dentistry. We have multiple providers, multiple locations. They tell you everything you have is compatible, only to find out it's not and then they direct you to purchase all new equipment. We were trying to move to paperless and it's not possible without having to spend tens of thousands more. Scanning is an issue, taking x-rays is an issue. You have to tweek so many things within the system to get certain things done. Very time consuming. Migration was an issue. Review collected by and hosted on G2.com.
42 out of 43 Total Reviews for Open Dental
Overall Review Sentiment for Open Dental
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It was easy to read. Icons and tabs were nice and large! Review collected by and hosted on G2.com.
It was not very navigable without knowing exactly where to look for tabs, buttons, etc. Review collected by and hosted on G2.com.
OpenDental is easy to use and has many customized options for your practice needs. These options allow your team to work effectively and make treatment planning easy to do. Review collected by and hosted on G2.com.
If I were to pick a downside, it would be the time it takes to customize all the many features. Though in the end it is well worth the time and efforts to get the program set up! Review collected by and hosted on G2.com.
Most helpful is anyone even without a dental background, could click around and find it to be easy to use and understand. Review collected by and hosted on G2.com.
I wish notes and procedure codes were in 2 seperate although easy to access tabs. (like clear dent for example) Review collected by and hosted on G2.com.
Makes it easy to communicate with patients and keep up with information, records and account information! Review collected by and hosted on G2.com.
I honestly don't have any dislikes. We have yet to run into any issues that gave me the impression to dislike Open Dental. Review collected by and hosted on G2.com.
This platform is overall extremely easy to use and user-friendly, but by far the best thing about Open Dental is the customer service. If you ever need guidance on how to do anything in Open Dental there is an easy chat tool where you can reach a live representative who can walk you through absolutely anything. The text chat is best for me but if you prefer to talk to someone on a live phone call, you can also call and they will walk you through anything that you need. They are also able to screen share if you are still needing help. The customer service has always been fast, efficient, and friendly. 10 stars for that! Review collected by and hosted on G2.com.
There has not been much to dislike with Open Dental for me. Occasionally, I have ran into situations where, I wish it was like this or that instead but there are so many features available that are customizable. If you have anything that you dislike or want to change, simply reach out to the support team and they can usually help. Review collected by and hosted on G2.com.
Easy to use. Straightforward. Customer savvy Review collected by and hosted on G2.com.
The Account module is not user-friendly. I find it confusing to mark an account "collections" it must be done in the patient file Review collected by and hosted on G2.com.
Very easy to use. Allows you to have multiple insurance fee schedules listed and appoint them to each specific patient so you have no write-offs. You are allowed to leave notes on the patient's chart and their health history and for payments and missed appointments. Submitting claims is simple and controlling the time clock for employees is nice. I prefer this software more than Dentrix. Review collected by and hosted on G2.com.
The only thing I wish they could do (and they might actually be able to and I don't know how) is how to look up in bulk available days for appointments. I can only look up day by day, which isn't a problem, but sometimes it is nice to see bulk availability at one time. Review collected by and hosted on G2.com.
Every software is compatible with Open Dental, very easy to learn for everyone even the dental assistants Review collected by and hosted on G2.com.
It just takes time to learn and get used to it Review collected by and hosted on G2.com.
There is no start up cost for open dental software. Very reasonable monthly fee. It also works with a variety of other softwares such as different xray programs. Review collected by and hosted on G2.com.
Compared to dentrix, sometimes it's more difficult to input existing dental restorations as well as treatment planning new procedures. Review collected by and hosted on G2.com.
