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Opal Security Reviews & Product Details

Opal is an authorization reasoning platform that empowers security and engineering teams to manage access and reduce identity risk at scale. We provide real-time visibility, prioritized insights, and frictionless just-in-time controls across every identity: from employees to AI agents. At our core is an intelligent data layer that continuously analyzes access behavior to surface and contextualize the most critical risks. Unlike legacy IGA or workflow tools, Opal gives our customers read-write authority to enforce least privilege and remediate exposures directly. As environments grow more dynamic and autonomous, Opal becomes a self-improving, policy-enforcing system – ensuring control, resilience, and the ability to move faster without increasing risk. The world's best companies, such as Databricks, Figma, Blend, and Cloudflare, trust Opal to govern and adapt sensitive access. Opal is backed by Greylock and some of the top security experts around the world, including Silicon Valley CISO Investments (SVCI).

Seller

Opal Security

Discussions

Opal Security Community

Languages Supported

English

Overview by

Logan Payne

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Perceived Cost

$$$$$

View More Pricing Information

Top-Rated Alternatives

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Opal Security Media

Opal Security Demo - The Opal Risk Center

Opal’s Risk Layer gives your security team the visibility, intelligence, and control to confidently manage identity risk—across humans, service accounts, and AI agents—before it becomes a breach. At a high level, The Risk Summary helps you understand the risk associated with access that exists a...

Opal Security Demo - AI-Powered Risk Reccomendations

Opal's AI recommendations go into depth for each access risk so you can be better informed on how to move forward. Once risks are identified, you'll see a prioritized list of where to take action first—any of which you can drill down into and convert privileges to time-bound access, or remove i...

Opal Security Demo - Access Path Visualization

Get centralized visibility across cloud infrastructure, SaaS applications, and internal tools. Opal surfaces identity risks in an access graph paired with one-click remediations.

Opal Security Demo - Streamline User Access Reviews

Manage all existing access reviews from one central hub allowing centralized control and easy compliance management.

Opal Security Demo - Control Over provisioning with Access Requests

Access requests allow employees to request granular access across your applications down to the specific resource. AI coaching provides better justifications — making it easier to approve or deny access, and giving you stronger records later for audit or risk decisions.

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Chris J.

CTO

Small-Business (50 or fewer emp.)

9/27/2022

"Opal is the foundation of Switchboard's infrastructure security"

4.5/5

What do you like best about Opal Security?

- It's relatively easy to integrate into existing infrastructure

- The concepts are simple and relatively easy to use

- Reliability and uptime has been great

- Team has been incredibly supportive and fun to work with Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

- Opal is still a relatively early-stage company

- The self-hosted deployment option is less mature than hosted

- Core UX flows have been evolving and improving Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Hey Chris! We really appreciate the positive sentiment. I hear you regarding core UX flows – we've completely re-designed our product to make the experience easier to use. Thank you for your support and partnership!

Shensi D.

Co-Founder

Mid-Market (51-1000 emp.)

9/12/2022

"Important part of our daily workflows"

5/5

What do you like best about Opal Security?

The Opal team is really great. They're really responsive and very helpful. It's clear that they're eager to make their customers happy.

Opal has become a critical part of our daily workflows. We use the Opal Slack feature a lot, and it's helped speed up access requests. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

Nothing comes to mind right now. We've been able to get new features and help as we need it. Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Hey Shensi! Thank you for the amazing review – we definitely pride ourselves on being customer obsessed. Thank you for your support and partnership!

Brandon P.

Enterprise Security Manager

Mid-Market (51-1000 emp.)

9/29/2022

"Excellent product with even better customer service."

5/5

What do you like best about Opal Security?

The highlight for my team is how attentive Opal has been to implementing the product and how responsive their team has been to issues we encountered while setting Opal up in our environment. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

There isn't anything really negative I can say. Some features aren't available yet, but Opal is constantly upgrading and adding features to address this. Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Hey Brandon! Thank you for the kind words. We really pride ourselves on dedicated customer support and intuitive user experiences. Thank you for all your product feedback. We've worked really closely as partners and I'm thrilled to continue our partnership.

Michael W.

Director of Engineering

Small-Business (50 or fewer emp.)

10/4/2022

"Opal is an ops game changer"

5/5

What do you like best about Opal Security?

Before Opal, access reviews and requests were a painful and manual process. Now, we have automated, audited processes that allow us to focus on higher priority tasks. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

User Access Reviews could be a little more feature rich (pre-assigning), and Jira integration was a little shaky. Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Hey Michael! Thank you for the positive review! We are thrilled to hear that Opal has been able to automate both access reviews and requests. We really appreciate your feedback. Since your review, we have added many new options to pre-assign reviews and have made our Jira integration a lot more stable. Thank you for your support and business!

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

11/14/2022

"Responsive and Easy to Use!"

4/5

What do you like best about Opal Security?

Opal has eased our access approval and execution process, and we are continuing to overhaul the process. Implementing Opal improved this process for us and our users. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

The only downside to Opal is that we didn't use it sooner! Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Thank you for sharing your positive experience with Opal Security! It's great to hear that Opal has made a significant positive impact on your access approval and execution process. I'm glad to see that the automation features have helped you reduce the amount of evidence required for audits.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

10/18/2022

"Next-gen Permissions"

5/5

What do you like best about Opal Security?

Opal is very intuitive and easy to use. It removes a lot of extra steps for us in our provisioning processes, and makes it a lot easier for us to keep track of access. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

- No downsides so far.

- Works as advertised, all the time, and is easy to use - more than I can say for a lot of security tooling! Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Thank you for the positive review! We're really invested in a consumer-grade user experience – glad to hear that Opal is intuitive and easy to use! We really appreciate your support and looking forward to serving your business!

Verified User in Internet

Mid-Market (51-1000 emp.)

10/5/2022

"Highly Recommended"

4.5/5

What do you like best about Opal Security?

Having Just-in-Time access controls to critical infrastructure, automated approval chains, and improved auditing for access posture has been incredibly helpful. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

I wish it were easier to deal with inherited default access. There are solutions to this, but they require a bit of planning. Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Thank you for writing a review! We are thrilled to hear that we can support your business on just-in-time access controls. We hear you regarding inherited default access. Our recent feature release, bundles, grants default access in a secure and automated manner. Thank you for your support and feedback!

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

11/14/2022

"Very good at what it does."

4.5/5

What do you like best about Opal Security?

The relative ease of use. Once you grasp how to use it, it's fairly simple. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

Natural limitation in non-Okta related provisioning. Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Thank you for your feedback! We pride ourselves in great design and user experience. We look forward to continuing supporting your business and building the best UAM product!

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

9/27/2022

"Granular access management"

4/5

What do you like best about Opal Security?

Granular controls and settings. Ability to integrate with Pagerduty for automatic access provisioning for people that are on call. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

Interface not as interactive/end user friendly as other solutions we have seen. Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Thank you for your review! We are thrilled to hear that you've been using the PagerDuty integration to automate on-call access management. Since your review, we've completely re-designed the product to deliver it delightful and easy to use. Thank you for your feedback and continued support!

Verified User in Financial Services

Small-Business (50 or fewer emp.)

8/18/2021

"Great security product for critical system access"

5/5

What do you like best about Opal Security?

Provides a simple platform to control ssh, AWS IAM, and database access to critical production systems.

Records interactions in cloudwatch logs for audit

Easy LDAP integration

Ability the tag requests with Jira tickets for traceability Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

There is very little to dislike in this product, Review collected by and hosted on G2.com.