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Opal Security Reviews & Product Details

Opal is an authorization reasoning platform that empowers security and engineering teams to manage access and reduce identity risk at scale. We provide real-time visibility, prioritized insights, and frictionless just-in-time controls across every identity: from employees to AI agents. At our core is an intelligent data layer that continuously analyzes access behavior to surface and contextualize the most critical risks. Unlike legacy IGA or workflow tools, Opal gives our customers read-write authority to enforce least privilege and remediate exposures directly. As environments grow more dynamic and autonomous, Opal becomes a self-improving, policy-enforcing system – ensuring control, resilience, and the ability to move faster without increasing risk. The world's best companies, such as Databricks, Figma, Blend, and Cloudflare, trust Opal to govern and adapt sensitive access. Opal is backed by Greylock and some of the top security experts around the world, including Silicon Valley CISO Investments (SVCI).

Seller

Opal Security

Discussions

Opal Security Community

Languages Supported

English

Overview by

Logan Payne

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Perceived Cost

$$$$$

View More Pricing Information

Top-Rated Alternatives

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Opal Security Media

Opal Security Demo - The Opal Risk Center

Opal’s Risk Layer gives your security team the visibility, intelligence, and control to confidently manage identity risk—across humans, service accounts, and AI agents—before it becomes a breach. At a high level, The Risk Summary helps you understand the risk associated with access that exists a...

Opal Security Demo - AI-Powered Risk Reccomendations

Opal's AI recommendations go into depth for each access risk so you can be better informed on how to move forward. Once risks are identified, you'll see a prioritized list of where to take action first—any of which you can drill down into and convert privileges to time-bound access, or remove i...

Opal Security Demo - Access Path Visualization

Get centralized visibility across cloud infrastructure, SaaS applications, and internal tools. Opal surfaces identity risks in an access graph paired with one-click remediations.

Opal Security Demo - Streamline User Access Reviews

Manage all existing access reviews from one central hub allowing centralized control and easy compliance management.

Opal Security Demo - Control Over provisioning with Access Requests

Access requests allow employees to request granular access across your applications down to the specific resource. AI coaching provides better justifications — making it easier to approve or deny access, and giving you stronger records later for audit or risk decisions.

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Daniel L.

Enterprise (> 1000 emp.)

8/15/2023

"Clear and consistent access management for a wide range of services."

5/5

What do you like best about Opal Security?

Opal makes managing access to a wide range of services simple and consistant. Its UI is clear and intutive requring minial end user documentation. Functiuonality is continuously updated based on customer feedback. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

None to report. This might sound fishy, but it is the case! Review collected by and hosted on G2.com.

What problems is Opal Security solving and how is that benefiting you?

Opal allows our team to grant managed access to range of services in a clear and consistent manner, to the point only one doc is needed to cover hundreds of different resuorces for end users. It has performend reliably for over a year and a half, even migrating between different kubernetes clusters with zero issues. Configuration management via Terraform has performed reliably as well. The product feels good in the hand and easy to learn. Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Thank you so much Daniel! It has been a pleasure partnering with you!

Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

8/15/2023

"Free up your dev teams to dev"

4.5/5

What do you like best about Opal Security?

Opal has re-thought traditional access management. They enable self-service like many products, but they take a unique approach and also provide the related capabilities (monitoring and auditing) to make it a fully-featured solution. This frees up our development teams to do more value added work. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

Opal is great for developers and technical teams but can be a little difficult for non-technical end users. If they can simplify the user experience there will be no use case that they can't address! Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Yes! Freeing up dev team to actually do their work is important! We really believe in self-service. Thank you for your feedback! User experience is very top of mind for us and we will continue to raise the bar there

Verified User in Computer & Network Security

Enterprise (> 1000 emp.)

8/15/2023

"Opal is the best PAM solution to meet our very specific security requirement"

5/5

What do you like best about Opal Security?

Opal has an intuitive UI and request workflow for end users, with complete control for administrators to define multiple request flows with mutiple stages, which can be configured via Terraform IaC. The Opal team have been excellent in understanding our requirements, providing details of how Opal can meet them and in the odd case where it couldn't have added features to ensure Opal could do what we needed. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

While the UI is excellent there could be more options to filter when searching through large data sets and for the search criteria to persist between page loads, for example when trying to find a specific AWS account in a list of hundreds. Review collected by and hosted on G2.com.

What problems is Opal Security solving and how is that benefiting you?

Opal is allowing us to decouple our IdP from AWS, access to AWS via Opal allows an MFA challenge (which is seperate from our IdP MFA challenge) at connection time and gives users just in time access, this gives us an improved security posture in separating our business IT from our customer facing services and data. Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Thank you for the feedback! We pride ourselves on being customer-centric and will continue to invest our efforts there. Filtering through large data sets is an active area of exploration – stay tuned!

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/15/2023

"Finally a Modern IAM Platform!"

4/5

What do you like best about Opal Security?

Opal allows me to define what least privilege looks like and ensure its consistently enforced. This is the first product i've seen that enables deep, granular, zero trust access management. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

Using Opal requires that administrators genuinely care about least priviledge in their organizations. The product provides all the tools necessary, but you will need to understand who owns what, setup the necessary approvers, and ramp up on the product. Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Our team has loved working with you and we really appreciate your consistent and thoughtful feedback! Thank you for your support!

Alfredo H.

Mid-Market (51-1000 emp.)

8/3/2023

"Game changer in enterprise access management"

5/5

What do you like best about Opal Security?

The Opal product is a game changer for us in enterprise access management. However, Opal as a partner is the thing we like the most when considering to continue working with the company. Opal is both a fantastic prodct and the Opal team is a fantastic partner. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

We have not had any issues working with Opal that we haven't been able to resolve via the customer feedback and product development processes. Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Hey Alfredo! Thank you for the kind words – we have really enjoyed working with you. We will continue to push the envelope in terms of our product and partnership

Jacob B.

Mid-Market (51-1000 emp.)

2/27/2023

"Critical app for robust access management!"

5/5

What do you like best about Opal Security?

Opal has been a great cornerstone for our identity and access program, enabling robust authorization controls in a super user-friendly manner. It's super easy to review and approve requests right from slack.

Opal makes a great combo with Okta, the ability to grant tiles behind certain approvals or rotating on-call schedules is amazing for reducing the risk of privileged accounts. Plus, the access review feature helps make auditing a breeze! Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

The webhook functionality is great for apps that aren't behind SSO but requires some extra overhead to set up custom functions for applications to manage access which can slow down onboarding new apps. Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Hey Jacob! Thank you so much for the review. We love the partnership with Merge and your feedback is noted. Custom app functionality is on our roadmap an will be released soon!

Zhe S.

Enterprise (> 1000 emp.)

8/8/2023

"Smooth UI, support docs could be better"

3.5/5

What do you like best about Opal Security?

UI is smooth and clear to use. It's straightforwar to request access. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

* Documentation could be better with explicit examples, including in-app prompt and api docs

* Users are not able to click links to go to the apps from Opal Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Thank you so much for the feedback! We're thrilled to support you on the access control use case. Providing clear and easy documentation is paramount – we will raise the bar there!

Jon A.

Mid-Market (51-1000 emp.)

2/8/2023

"Opal helps us reduce security risk"

4.5/5

What do you like best about Opal Security?

Opal isn't just another security tool that produces too many warnings. Opal has enabled us to reduce risk by minimizing privilege across Engineering, while making it easy to obtain admin when needed. So far we've used it to minimize privilege on Kubernetes, IAM roles, breakglass, self-management of low-risk accounts, OpsGenie on-call integration, and the list goes on. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

Opal needs deeper integration with AWS. Few people have the experience necessary to write even simple IAM policies for accessing protected production resources. Opal should come with automatic integration for approved privilege escalation on basically any AWS resource -- the user should be able to type "I need admin access on bucket verkada-prod-thumbnails" or "I need eksadmin on the prod cluster", and Opal will come up with a reasonable IAM policy. Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Hey Jon – thank you for your feedback on Opal Security. We are pleased to hear that our platform has enabled you to reduce risk by minimizing privilege across engineering while still making it easy to obtain admin when needed. We are proud to have been able to help your company in such a wide variety of ways, from minimizing privilege on Kubernetes to self-management of low-risk accounts.

We appreciate your feedback on our integration with AWS. We are always looking to improve our platform and make security as seamless as possible for our users. We will take your comments into consideration as we continue to enhance our tools.

Thank you for choosing Opal Security as your security partner. We look forward to continuing to support your business.

Matthew J.

Enterprise (> 1000 emp.)

3/8/2023

"Opal has become a core pillar of our IAM strategy and is the primary method of granting access"

4.5/5

What do you like best about Opal Security?

Onboarding a variety of access patterns (Okta groups, AWS IAM roles, SSH access) in a flow that allows both technical and non-technical users to access resources smoothly. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

We leverage custom integrations with Opal, which is still an evolving part of their product. It allows us to integrate with our own internal API platforms, but it lacks stable documentation. Review collected by and hosted on G2.com.

What problems is Opal Security solving and how is that benefiting you?

We built our own, in-house approvals system to track sensitive resource approvals. Opal has replaced this tool and exceeded its capabilities. We want to grant temporal access to every resource at our company, not just a handful of resources. This helps us meet PCI, SOC, and ISO compliance. Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Hey Matthew! Thank you for your review and we are thrilled by our partnership. We are glad to hear that our platform has helped your company onboard different access patterns smoothly, and that it has exceeded your expectations by replacing your in-house approvals system and meeting your compliance requirements. Custom integrations are a huge priority for us and we are heavily investing in documentation and functionality. Thank you for your product feedback and continued support!

Shannon J.

IT Engineer

Mid-Market (51-1000 emp.)

10/5/2022

"Trusted Access Management"

5/5

What do you like best about Opal Security?

Customer Focus:

Drata's onboarding with Opal was a fantastic experience. Opal's entire team was incredibly reactive to our needs and feedback. During implementation, their sales engineer Andrew was a great resource and gave some of the best customer service we've ever had. Post implementation, they are still reaching out, meeting with us about feature requests/enhancements and giving regular product updates. Steven, Umaimah, Eugene, Kevin, Andrew, Alex and Lance are a fantastic team, and some of the best humans out there.

The Product:

Opal enhances Drata's internal IT processes:

Automating access requests by connecting to our stack and allowing employees to request access to applications, roles within applications, and Okta groups removes administrative overhead from access request IT tickets. Additionally, they have granular Github, AWS and Saleforce roles/profile access request capabilities. At Drata we utilize Opal in Slack; access requests via CLI are also available for heavy engineering shops. Review collected by and hosted on G2.com.

What do you dislike about Opal Security?

We are looking forward to working with Opal on additional features. Review collected by and hosted on G2.com.

What problems is Opal Security solving and how is that benefiting you?

Security automation is the name of the game at Drata -- and Opal fits the theme by allowing ephemeral/time-based access requests with auto-revocation after a specific time-grant. Don't want to give permanent access to admin accounts that require maintenance? Grant just enough time to complete the job with no tracking to downgrade privileges later. Additionally, Opal allows you to send alerts for access grants to a Slack channel for easy logging and monitoring. Review collected by and hosted on G2.com.

Response from Eugene Ling of Opal Security

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Hey Shannon! Thank you for writing the review. I'm glad to hear that you had a fantastic experience with Opal's product and team! We are definitely looking forward to working with you on our product roadmap. We really appreciate all of your support and feedback!