The integration into connectwise. This is the biggest requirement. Was super easy!

The app needs a facelift. It feels a little out dated.

Great work onpage!

We can set anything to be sent to oncall to have escalation easily created to recognize who has acknowledged and who has not.

We use OnPage in our ticketing system to alert us to customer's calls that require urgent attention. OnPage seamlessly integrates with the ticketing system and provides us instant notification of urgent situations.

We have no negative comments regarding OnPage. Great app.

Use OnPage if you need alerts of any kind. They are efficient and effective. Great app.

OnPage provides us with urgent notifications of issues that could be devastating to our mission in a very fast manner. With OnPage, we have increased our response times to emergencies to minutes instead of hours.

Simple interface that does its job well. Alerts that aren't acknowledged continue to nag, making it even harder to miss alerts and in my case my boss knows I didn't respond to an alert in a timely fashion if I get a second nag alert.

I would love to see integration with smart watches for alerts, so I can be notified without a blaring alarm that wakes up an angry wife at 3am.

Being able to react to alerts about client issues and working on/fixing the issue before the client is aware of them makes us look good.

The best thing about this is the different ways you can configure the line of paging. Being able to do a rotating on-call schedule with backups in place helps tremendously.

One thing i dislike is the volume feature. I have to have my phones volume on or the page won't be on. I wish that was a separate setting we could utilize.

Simple solution that does exactly what we need it to do. If you have a rotating on-call, i would recommend checking them out.

We rotate on-call responsibilities between 3 people. One person is on-call one month and then the other two are backups. So if the main person misses the page it will roll to the next person and so on. We do IT work so its pretty critical as far as off hours paging goes.

I’m a heavy sleeper and sometimes I don’t notice or hear my normal notifications when I get paged. But with OnPage, I get notified immediately, it very loud and it repeats itself. Since I have had OnPage, I have not missed a single pager.

The sound is very high pitched and it’s bit scary waking up to. Maybe there could be other sounds we can choose from.

I use it every day and it’s the best pager out there.

I work for an IT company as a Service Engineer so I usually work overnight and I’m always on call. Since OnPage, I have not missed a single pager. My customer are happy and so is my supervisors. I am able to get notified when I get dispatched for a ticket.

Very helpful in notifying our oncall personnel when services go down.

cant think of anything at the moment. Onpage is a great tool for us to use

benefits are to help us be aware of network issues by sending us an alert.

That it wakes the techs up, when needed!

There are no dislikes at this time. We like the product.

oncall issues with addressing critical issues over night.

OnPage makes it easy for all my technicians to get real time alerts. This has helped drive down the time it takes to respond to issues.

OnPage does exactly what we want it to. I don't have any real downsides.

Driving down response time.

Happier customers.

Happier on call technicians.

The service is easy to use, and makes it easy to alert on call staff as needed.

We have a few people, who have had issues with the iOS version of OnPage, I believe those have been cleared up however.

Onpage has impacted our HA systems in a positive way. We are able to reach out to the on call staff member immediately, following a system or hardware issue. Conversations are tracked, and reads are a great way to see who has read the message or not. The benefits that we have incurred are endless.

OnPage seemingly has almost instant send/recieve/respond abilities and the requests and timestamps are viewable.

OnPage does lack easy cCustomization for page routing, for example; when attempting to set up sending a page through the app AND text AND email, or any combination of the 3 takes multiple test tries to get perfect.

Its fast, reliable, and enables the ability to attack issues in realtime.

We are able to send page requests and get realtime response and hands-on support right away lessing te duration of issues encountered this pleasing the end users and consumers with limited downtime.