In a world where good support gets harder and harder to find this has been a breath of fresh air to have a support technician follow up and take care of us. Not to mention how well the software works just in general.

There is nothing I dislike...its very good software.

My techs werent answering phones when on call but this alert system has solved that for us.

I really like how the OnPage app works. It allows us to receive our alerts in a timely fashion so that we can provide our customers with the best support possible.

At this time I do not have any dislike for the application.

We are solving slow notifications via normal traditional text/email based workflows.

I need a paging app that can wake me up at night when I am on-call. It needs to have settings that allow it to keep sounding the pager alarm until I acknowledge the page and this app does it perfectly for my needs.

Would like to be able to archive old pages instead of simply deleting them.

If you want secure, HIPAA compliant, persistent message delivery and an app that works like a pager, this is your product.

I am part of a 3-person 24x5 team. When weekends come, we need to be able to be paged for critical issues and then manage response teams. Also, during normal working hours when we are in meetings or otherwise involved with something that takes our eyes off our monitoring systems, the pager lets us know when critical issues arise and we can quickly address them. Since we are tied to Service Level Agreements (SLAs) on response time, we need the pager app to be timely in message delivery. OnPage is always timely and secure.

Being Immediately informed of critical issues 24/7.

No complaints so far, support has been great with any issues I’ve had so far.

If you Are looking for off-hours immediate alerting then I would recommend OnPage

We have solved after hours business critical issues for our 24/7 clients.

I appreciated the speed at which pages came through, and the ability to partially customize alert tones.

I'm not sure that there is much that I dislike about OnPage. It was highly effective, and did what it was intended to do - notify me when critical service requests came in. I guess my only complaint would be that at the time we used it, it could not override the mute/DND feature on iPhone, but I understand that that has been updated now - though I have no experience with this now.

Timely responses to critical infrastructure support.

the stability of the service and the simplicity in configuring and operating of Alerting

the design is a bit older but I wouldn't say not like it

there is no more to say very good service very helpful - we are a very satisfied customer

We were able to close the service gap between alert and event management of systems and the availability 24x7 of our support staff.

Alerts me when needed. I have never had a missed a page.

Lack of sleep when on call. Getting paged for tickets that have already been resolved and closed. This issue is being investigated.

Customers are taken care of when needed.

The best thing I like about onpage is that it is going its job well, and that means that I can rest assured that using OnPage my client can get a hold of me in fast and reliable fashion.

I dislike the sound it makes, maybe design can be restructured, and the end of the day it is all subjective.

One main benefit-you can be reached directly or indirectly at the time you needed the most and it is very important.

The amount of notifications we received to keep us posted of outages.

The lack of detail in the notifications.

We used it for server and system outage notifications.

Able to adjust alert modes and turn off the pager as well if need be.

I wish there was a setting to change the notification going full screen on my phone.

It allows our company to instantly be alerted of our clients in an emergency situation and alerts everyone who is signed into the app. Allows for great response time which keeps our customers happy!