JS
James S.
Enterprise (> 1000 emp.)
"Good product for compliance work"
4.5/5
What do you like best about OneTrust Privacy Automation?

The user interface has a clean and simple look. There are a lot of online help resources and the staff is professional and easy to work with. The team appear to take feedback and they use it to impove the product. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

The reporting features are basic and the Rights management features are a bit confusing. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Non-Existent Customer Support"
1/5
What do you like best about OneTrust Privacy Automation?

Comprehensive suite of privacy tools that help you stay compliant Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Customer support is non-existent - you're on your own. Implementation was tricky. Plus, you're required to view 4 hour-long videos just to get started, which is quite overwhelming. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Amazing and Easy to use! Extremely Satisfied."
5/5
What do you like best about OneTrust Privacy Automation?

It is very easy to use and understand. The interface is very user-friendly and the features are amazing! Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Nothing as such, even the customer support is also good and very quick with the assistance and reverts. Review collected by and hosted on G2.com.

Manish G.
MG
Manish G.
Founding Member and Head of Business Operations
Education Management
Mid-Market (51-1000 emp.)
"Best Software for Data Management and Privacy"
4.5/5
What do you like best about OneTrust Privacy Automation?

The software helped us to secure the data with in the comapnay and with in the employees. Its securuty helped us with all data protection and we managed it better. Sofware is very easy to use and we have integrated the same with customer support via api

We use it almost everyday so the we can have data provacy. It handles the datavery well which helps us us to get great data management. It has great number of features which can hep in your organisation and get your data organised Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Its a brilliant software to have for any organisation. The features which it provides gives wide ranges of varieties to use for data management.

The product keeps getting new updates as per the new technologies comes in to the field. The product is great in all extent, we dont have any words to say any dislikes on this. Review collected by and hosted on G2.com.

Abhineet S.
AS
Abhineet S.
DevSecOps Engineer II
Mid-Market (51-1000 emp.)
"Well enough for connecting the GRC data and processes"
4.5/5
What do you like best about OneTrust Privacy Automation?

OneTrust privacy and sync enables us to measure the cybersecurity risk and requirements time to time and we do not have to measure it manually. The upside of it is trends that we get to see and filter out our requirements for a security practice without compromising our privay.

The customer support is very well as prompt reply for any ongoing issues. We tried integrating it with our in house hosted tools for better management. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Sometime we like to included more metrices (for better visibility across the teams) into the tool and for some reason it is not there yet. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
TC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"The comprehensive solution for privacy and data governance"
3/5
What do you like best about OneTrust Privacy Automation?

The best parts about this product is it helps the organisation to avoid costly data breaches by identifying and mitigating the privacy & data risks. along side its easy of implementation and deployment. the customer support was quite good actully with my issues during the time of issues i faced and i was provided with a prompt solution to the problem. the best feature of this product is its privacy training, i get to use this feature quiet frequently. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

The main issues I personally faced were old UI and design which made it a bit difficult to navigate through the console. Their are certain areas where the integration with other product was not seamless. Review collected by and hosted on G2.com.

Sahil K.
SK
Sahil K.
Technical Support Engineer
Mid-Market (51-1000 emp.)
"Efficient Compliance Solutions:OneTrust's Suite for Privacy and Data Governance"
4.5/5
What do you like best about OneTrust Privacy Automation?

User friendly interface

one trust equipe user with build in application modules for proactive threat hunting and it update its solution regularly.good customer support and you can easily integrate with other tool/technologies.And facing no issue in frequently use.This solution is ease to implent. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

in some cases customer reported performance issues or delay with platform. Review collected by and hosted on G2.com.

Nishit    C.
NC
Nishit C.
Security Delivery Associate Manager
Enterprise (> 1000 emp.)
"Top in class platform to manage privacy risk and compliance management"
4.5/5
What do you like best about OneTrust Privacy Automation?

Ease to.understand and customise user interface.

Easy to create templates.

Multi variety of dashboards and custom report options.

Covers security privacy control templates from all latest frameworks and laws.

Provide option import external control templates as well. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Nothing as such. the platform is fulfilling current needs. Review collected by and hosted on G2.com.

Robert N.
RN
Robert N.
Head of Digital
Enterprise (> 1000 emp.)
"Poor quality services, faulty platform, complex & badly designed"
0/5
What do you like best about OneTrust Privacy Automation?

Offered great privacy and consent managent software potential Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Lack of any help implementing (essentially they forget you the moment you sign)

Lack of any help maintaining

Support and consulting team contradict each other

Platform crashes repeatedly if more than 15 websites need maintaining Review collected by and hosted on G2.com.

Apoorv V.
AV
Apoorv V.
Head HR
Mid-Market (51-1000 emp.)
"Great cloud tool to use for data governance"
4/5
What do you like best about OneTrust Privacy Automation?

it's not only easy to implement but infact quite easy to use as well and the best part is with the amount of feature it has in it still its easy to integrate Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Nothing to dislike as such but still looking forfurther upgradation and implementation Review collected by and hosted on G2.com.