Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Enterprise (> 1000 emp.)
"Great tool for compliance, security, governance and data privacy"
4.5/5
What do you like best about OneTrust Privacy Automation?

Easy to use with bunches of templates you can download for bulk import your assets, entities, data, attributes and many more. You also can export the existing data from the system as well. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

You have to make sure to use the Entities ID when creating the template for entity inventory link to assets or data. Review collected by and hosted on G2.com.

DB
Duncan B.
Enterprise (> 1000 emp.)
"One tool to run your privacy and compliance program"
5/5
What do you like best about OneTrust Privacy Automation?

The connections from having all of your privacy and compliance tools in one, first, you gather your dataflows, impact assessments, and vendors. Then, you tie them together to create your data map and reports, which is used to fulfill your customer rights and track incidents. All while ensuring your web presence is compliant with cookie banners, tracking your users' consent, and providing transparency with consumer choice. These all work great though manual connections, then you can make the tool work for you by automating the work to allow you more time to support your organization and grow your program.

OneTrust Cookie Compliance

OneTrust Privacy Incident Response

OneTrust Vendor Management

OneTrust Assessment Automation (PIA/DPIA)

OneTrust Data Mapping

OneTrust DSAR/Consumer rights

OneTrust Universal Consent and Preference Management

OneTrust Governance, Risk and Compliance Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

OneTrust is a young company with brings them speed and agility to move fast. This can sometimes cause some bugs that are resolved but can cause problems for a short period. This tends to be seen more in the new tools that are experiencing rapid growth and change. I recommend requesting a hands-on demo to understand the tool. With all of that said, the pros by far outweigh the cons to put them ahead of their competition. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Flexible solution with great support"
5/5
What do you like best about OneTrust Privacy Automation?

The platform is great out of the box and the modules we use are flexible enough to tailor to our needs. The fact that we do not have to provide access accounts to everyone (potentially many thousands) who has to contribute is an enormous plus, it brings down the admin costs considerably. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

There is nothing I really dislike although the speed of further development and new versions worries me somewhat. How do you keep up? Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Making cookie use easy to manage"
5/5
What do you like best about OneTrust Privacy Automation?

- Easy to use functionality once you get the hang of it

- Account managers and support team are easy to contact if you have any issues

- Health check a few months into implementation - this really helped with making sure everything was set up asit should, and even gave me further recommendations on how to fully utilise the tool

- Re-scans of cookies dropped on the website can be scheduled and an email sent to your inbox so you know when to go back into CookiePro to re-categorise any new cookies

- Integrated with cookiepedia which does the majority of the heavy lifting for you when defining what cookies on your website do what Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

- For the CookiePro software, it can seem a bit overwhelming at first as you are shown all modules when you log in to OneTrust - not just the ones you pay a subscription for

- There are loads of guides online, but it would be useful if there was a 'quick start' guide or something similar to learn the basics Review collected by and hosted on G2.com.

JC
Jennifer C.
Privacy and Compliance Lead
Enterprise (> 1000 emp.)
"Reliable and User-Friendly"
5/5
What do you like best about OneTrust Privacy Automation?

The user interface and seemingly constant improvements that are pushed out to the platform. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

The updates are so regular that you may have to reassess your approach as new functionalities are released. Release notes are helpful in this regard. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Great experience learning the OneTrust ropes!"
4/5
What do you like best about OneTrust Privacy Automation?

The user interface style is the most pleasing part of using the tool. Overall, the tools have a large amount of options and enough tool tips to ensure that the user is aware of what he's doing and how it may affect other portions of the program. The certification trainings also did a great job of ensuring class participation by periodically having moments where we could all answer class questions together, and then review the answers to determine why answers may be right/wrong. With the sheer amount of material to be absorbed however, I found the handbook to the training to not be quite so helpful for the exams. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

It can be a bit overwhelming to understand where all the tools are located, and which pages are relevant to certain tasks. Having used the program as part of my Professional Management training, I found that the program in of itself was incredibly well made, and provides a massive amount of opportunities to the user. However, it would definitely help to have "first time tutorial" pop-ups with certain pages/tools which would help alleviate some confusion from those using the program the first few times. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Douglas Tobar OneTrust Review"
4.5/5
What do you like best about OneTrust Privacy Automation?

We have use OneTrust and GTM to manage site's GDPR compliance and so far all has been good and categorisations have been correctly. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

We had an issue where the datalayers variables for OneTrus did not exist on the Page View event of GTM. That has been kind of blocker on our projects Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Data privacy using oneTrust"
4/5
What do you like best about OneTrust Privacy Automation?

In built templates based on regulations like GDPR , CCPA Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Nothing at the moment . Will be exploring more . Review collected by and hosted on G2.com.

Douglas B.
DB
Douglas B.
IT Compliance Auditor
Internet
Small-Business (50 or fewer emp.)
"A tool with a good library of frameworks, data privacy regulations and customizable on a good level."
3.5/5
What do you like best about OneTrust Privacy Automation?

The amount of information available with the platform is amazing, since the field of their expertise, which is Privacy Regulations to IT Security and Controls frameworks. Something that is also very good is the automation of assessments, where you can configure the reactions for each answer provided in a questionnaire. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

The reporting option is very poor. It's possible to generate a pdf report according to some fields added as needed, or export a excel file (list of risks for instance). The layout of the pdf report is limited and not well presented.

The management of roles and permissions of users and groups is very confusing. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Verified User in Facilities Services
Enterprise (> 1000 emp.)
"OneTrust offers the capabilities we need as an organization."
5/5
What do you like best about OneTrust Privacy Automation?

The software is simple to use & lowers the learning curve for someone new to the product. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

OneTrust as an organization has a poor implementation team. They do not have project plans & often rely on the customer to indicate what needs to be completed next. If they want to further broaden their deployments & satisfy their customers, they need to build better PM bench strength. Review collected by and hosted on G2.com.