---
title: OneSpan Sign Reviews
meta_title: 'OneSpan Sign Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 784 reviews by the users' company size, role or industry
  to find out how OneSpan Sign works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 784
  scale: '5'
date_modified: '2026-07-29'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# OneSpan Sign Reviews
**Vendor:** OneSpan  
**Category:** [E-Signature Software](https://www.g2.com/categories/e-signature)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 784
## About OneSpan Sign
OneSpan Sign is a modern, secure, and enterprise-grade eSignature solution designed to help organizations streamline document signing workflows and enhance customer experiences. This innovative platform addresses the growing need for efficient and reliable electronic signature processes, particularly in industries where compliance and security are paramount. By leveraging advanced technology, OneSpan Sign empowers businesses to manage their document signing needs effectively while reducing turnaround times and improving overall operational efficiency. Targeted primarily at enterprises and organizations that require robust eSignature capabilities, OneSpan Sign caters to a wide range of industries, including finance, insurance, government, public sector, healthcare, technology, and business services. These sectors often face stringent regulatory requirements and high stakes when it comes to document security and integrity. OneSpan Sign provides a comprehensive solution that not only meets these demands but also offers a user-friendly interface that simplifies the signing process for both senders and signers. This ease of use is crucial in fostering positive customer interactions and ensuring that agreements are completed swiftly. One of the key features of OneSpan Sign is its high level of customization, which allows organizations to fully tailor the signing experience to align with their brand identity. This includes the ability to incorporate logos, colors, and personalized messaging, ensuring that the eSignature process feels cohesive and familiar to users. Unlike other eSignature solutions that prioritize their own branding, OneSpan Sign’s white-labeling capabilities keep your brand front and center, leading to higher adoption and a seamless user experience. Security is a cornerstone of OneSpan Sign, which offers advanced identity proofing, authentication methods, and encryption protocols to protect sensitive information. This focus on security not only helps organizations safeguard their data but also builds trust with customers who are increasingly concerned about privacy and fraud. Furthermore, OneSpan Sign is recognized for its exceptional customer support, ranked #1 in customer satisfaction according to G2 Quality of Support. This commitment to responsive and expert assistance ensures seamless implementation and ongoing success for users. Another significant advantage of OneSpan Sign is its cost-effectiveness compared to traditional eSignature solutions. Many organizations struggle with the high costs associated with scaling eSignature capabilities, but OneSpan Sign offers one of the most flexible and competitive pricing models on the market. This makes it an attractive option for businesses looking to enhance their document signing processes without incurring prohibitive expenses, ultimately leading to improved operational efficiency and customer satisfaction.



## OneSpan Sign Pros & Cons
**What users like:**

- Users find OneSpan Sign to be **user-friendly and intuitive** , simplifying processes and enhancing overall efficiency. (6 reviews)
- Users praise the **intuitive interface** of OneSpan Sign, highlighting its easy setup and seamless usability. (4 reviews)
- Users praise OneSpan Sign for its **simple and reliable electronic signing** , enhancing efficiency and promoting eco-friendly operations. (3 reviews)
- Users value the **seamless organizational integration** of OneSpan Sign, enhancing efficiency across devices and processes. (3 reviews)
- Users value the **reliability** of OneSpan Sign for simplifying the e-signature process across all devices. (3 reviews)
- Users love the **simplicity** of OneSpan Sign, making e-signatures easy and reliable for everyone. (3 reviews)
- Users praise the **excellent customer support** of OneSpan Sign, appreciating its ease of use and smooth integration. (2 reviews)
- Users value the **easy integration** of OneSpan Sign, enhancing adaptability with various processes and support from the team. (2 reviews)
- Easy Setup (2 reviews)
- Users praise the **wide range of integration possibilities** with OneSpan Sign, enhancing automation and simplifying workflows effectively. (2 reviews)

**What users dislike:**

- Users find the **usability confusing** , struggling with simple tasks and unclear error messages in OneSpan Sign. (2 reviews)
- Users find the **interface usability complex** , making simple tasks and error details difficult to manage. (2 reviews)
- Users note the **limited customization** options for branding in OneSpan Sign, affecting overall flexibility and adaptability. (2 reviews)
- Users feel that OneSpan Sign lacks **intuitive form development and flexible reporting features** , impacting overall usability. (2 reviews)
- Users find OneSpan Sign **not user-friendly** , struggling with complexity and unclear documentation for basic tasks. (2 reviews)
- Users find **usability complex** , making simple tasks challenging and error details unclear, complicating the experience. (1 reviews)
- Difficult Learning (1 reviews)
- Users find the **high cost** of OneSpan Sign challenging, particularly for smaller businesses needing basic features. (1 reviews)
- Expensive Subscriptions (1 reviews)
- Form Issues (1 reviews)

## OneSpan Sign Reviews
  ### 1. Easy to use, and very efficient!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah M. | Recruitment Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about OneSpan Sign?**

Using OneSpan helps eliminate a mess of hard-copy documents. It also makes it easier for clients to simply click a link, sign a document, and send it right back to you in a time-efficient manner.

**What do you dislike about OneSpan Sign?**

So far, there are no issues with using OneSpan. Even if you were to run into any issues, they have a fabulous support team there to help you!

**What problems is OneSpan Sign solving and how is that benefiting you?**

OneSpan makes it much easier for clients to get documents returned promptly and with ease.

  ### 2. Excellent service and communication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mathieu S. | Acheteur, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2022

**What do you like best about OneSpan Sign?**

The app for customer signing is easy to use

**What do you dislike about OneSpan Sign?**

I dont have nothing to tell about dislike, i appreciate everything

**What problems is OneSpan Sign solving and how is that benefiting you?**

We can use this app to help customer for signing document when customer cant be present at our location

  ### 3. Quality Service at a reasonable price.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lynnelle B. | President

**Reviewed Date:** April 25, 2022

**What do you like best about OneSpan Sign?**

Customer Service.  They respond to my questions within 24 hours.

**What do you dislike about OneSpan Sign?**

I wish that I could eliminate superfluous pages from documents and we have had problems with the watermarks being visible for FAA after they print the documents.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Overall OneSpan is very efficient and easy to use.  It is easy to locate a past signing package when needed.  We are in a fast-paced business. Time and convenience are of paramount importance.

  ### 4. Simple to use with an easy step by step process. Love that you can add multiple documents

**Rating:** 5.0/5.0 stars

**Reviewed by:** Staci L. | Independent Financial Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2022

**What do you like best about OneSpan Sign?**

Adding more than one document is great. As well as the different options you can select (ie signature, date, initials)

**What do you dislike about OneSpan Sign?**

Nothing to dislike yet, we are still fairly new to the program

**Recommendations to others considering OneSpan Sign:**

There is support when you need it. Simple process for both the agent as well as the client. Highly recommend

**What problems is OneSpan Sign solving and how is that benefiting you?**

It allows us to get signatures without having to be face to face with our clients.

  ### 5. Very User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about OneSpan Sign?**

It easily uploads the documents and clients find it easy to sign

**What do you dislike about OneSpan Sign?**

I wish it was easier to send the documents to more than one recipient

**Recommendations to others considering OneSpan Sign:**

Its very user friendly.   I wish we had it sooner

**What problems is OneSpan Sign solving and how is that benefiting you?**

it help clients who dont have easy access to a printer scanner. much more environmentally friendly

  ### 6. Very Happy With OneSpan

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elizabeth M. | Deputy Principal Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2022

**What do you like best about OneSpan Sign?**

It is so user friendly for myself but most importantly for my clients. I have not had a single issue with customers using OneSpan to date. Very happy.

**What do you dislike about OneSpan Sign?**

I wish there was a bit more tutorials on examples of usage, although it is very user friendly.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Delay in receiving signed documents. Benefits are saved time and professionalism.

  ### 7. Onespan Solves Onboarding Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Teddy S. | Digital Transformation

**Reviewed Date:** March 31, 2022

**What do you like best about OneSpan Sign?**

Simple & easy to use. Very customizable design, and flexible to build for a variety of customer needs.

**What do you dislike about OneSpan Sign?**

it could be improved if it was easier to have more help text for customers to explain what kind of documents they need to provide. Some of the character limits are very restrictive and some of the help text is a little hidden.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Digital onboarding for new customers within retail banking

  ### 8. BETTER than DocuSign

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cindy  C. | Office Goddes, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2022

**What do you like best about OneSpan Sign?**

Very easy to use.   No bells & whistles to confuse you.

**What do you dislike about OneSpan Sign?**

That you can't delete layouts.  Add additional folders.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Easy to get clients to sign documents and not having to chase them down.

  ### 9. OneSpan has made my job more efficient!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2022

**What do you like best about OneSpan Sign?**

I can send applications to clients quickly and efficiently. OneSpan has helped speed up processes!

**What do you dislike about OneSpan Sign?**

There are no dislikes with this product!

**What problems is OneSpan Sign solving and how is that benefiting you?**

I no longer have to mail applications to clients and they can sign and return a lot faster.  No more waiting!!

  ### 10. Product seems to work pretty well for our clients and support is responsive and helpful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jerry B. | Client Services Mangaer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about OneSpan Sign?**

I am able engage with OneSpan Support resources for assistance when needed or when clients have questions regarding how to use and administer the OneSpan account.

**What do you dislike about OneSpan Sign?**

While I am not a hands-on User of OneSpan it is difficult to say that I dislike anything about it.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Doxim has been able to integrate with OneSpan to provide digital signing of documents into our Loan Origination and Customer Relationship Management solutions.

  ### 11. Get better results with digital signatures

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anupam A. | Senior Manager - Data Integrations, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2021

**What do you like best about OneSpan Sign?**

This program is optimized for different platforms such as desktops, mobile phones, and tablets. It is very useful because even if you are in a place without internet access, you can access already signed documents from any device. Besides, all documents are encrypted before being sent, so it's extremely unlikely that information will leak out.

**What do you dislike about OneSpan Sign?**

Paperless, electronic signatures are becoming increasingly popular in businesses. We want to make it easier for our customers to switch to digital signatures by offering a simple, seamless process.

**Recommendations to others considering OneSpan Sign:**

It's designed with the user in mind. It is easy to use and user-friendly, with great flexibility and easy access. It is quick and convenient to use.

**What problems is OneSpan Sign solving and how is that benefiting you?**

We offer a paperless, electronic signature system that is easier for customers to manage.

  ### 12. Customer Care

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about OneSpan Sign?**

To be able to reach our clients efficiently and securely.  Also, the support you receive after the onboarding process has been excellent.

**What do you dislike about OneSpan Sign?**

The out of box solution has been a great stepping stone for the esign experience.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Using OneSpan has helped us become more paperless. It also helped expedite specific processes.

  ### 13. OneSpan is a very powerful software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catherine Y. | System Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about OneSpan Sign?**

Automate Agreement Workflows with E-Signatures

**What do you dislike about OneSpan Sign?**

User management seems to be a bit complicated.

**What problems is OneSpan Sign solving and how is that benefiting you?**

E-Signatures feature. More efficient and secure.

  ### 14. Great product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ibiso N. | Asst. Manager, HR Support Solutions and Strategy Development , Enterprise (> 1000 emp.)

**Reviewed Date:** March 18, 2021

**What do you like best about OneSpan Sign?**

A great product that streamlines our eye clinic's check-in process. Simplified for patients to understand good customer service is hard to find After we were guided through one of the support agents for more than an hour, we were still unsure how to use all of how to use the features. It has done away with all of all the paper.

**What do you dislike about OneSpan Sign?**

I believe support for people with special needs will enhance the program's functionality. it would be fantastic if it were more liberal in choosing options and privileges and flexible with local administrators to resolve user issues

**Recommendations to others considering OneSpan Sign:**

Even if the team in charge of making decisions considers an on-premise model essential, consider the cloud solution's benefits and security using eSignLive's platform.

**What problems is OneSpan Sign solving and how is that benefiting you?**

This program's templates allow me to have the relevant documents at my fingertips with a button click.

  ### 15. Perfect Click to Sign Solution!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott R. | Director, Customer Success, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2019

**What do you like best about OneSpan Sign?**

The ease of use is 2nd to none. We have tried multiple solutions and eSign Live is hands down the easiest to use. We previously tried Right Signature & also Docusign and they didn't compare. The price of eSign Live was the initial deciding factor, but we soon discovered that the signature feature took a fraction of the time.

**What do you dislike about OneSpan Sign?**

The integration with Salesforce is a bit difficult to use, but this is the only negative I have encountered. In order to use some of the API integrations, they required a special account, which was significantly more expensive. 

**Recommendations to others considering OneSpan Sign:**

I would suggest for them to allow their customers to integrate eSign Live directly to Salesforce without having to have an enterprise account.

**What problems is OneSpan Sign solving and how is that benefiting you?**

We were having trouble having our clients physically have to draw their signatures using their mouse. The client to sign feature has shortened our call times, and made this a seamless process for our customers.

  ### 16. OneSpan is very easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hector Enrique V. | Agency Manager, Insurance, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about OneSpan Sign?**

I like it that people can sign from my own device with the app installed when we are face-to-face. I use tablets where people can read what they are signing and they can easily sign with a stylus.  All my packages are quickly accessible through the portal. 

**What do you dislike about OneSpan Sign?**

The app does not work with all devices. I am disappointed that the app stopped working on my main type of android tablet. It crashes, so my these type of tablets are now useless to us (Lenovo Tab 4)  . Also, I would like to be able to set "capture signature" as the default instead of having "click-to-sign." I appreciate that the language can be set to be in multiple languages, but I would like the "esign disclosure and content" form to be in the language I set it to be. 

**What problems is OneSpan Sign solving and how is that benefiting you?**

Easy online storage and quick retrieval of files. It's so much easier to go paperless. I used to have to store all the my physical files on cabinets. Sometimes files would get misplaced. Onespan solved my storage issues. 

  ### 17. Cost Effective E-Sig Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff C. | Chief Financial Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about OneSpan Sign?**

After a thorough search process, we selected OneSpan as our digital signature tool for a number of reasons. Primarily, unlike most other tools, OneSpan allows for unlimited initiators within a company. This will allow us to establish a self-service forms portal for easy global roll-out, without an exorbitant cost. Overall it is an excellent product and far FAR more cost-effective than any other product we've seen.

**What do you dislike about OneSpan Sign?**

Overall, we have few complaints so far. The one suggestion would be an option to upload a signature image rather than creating one using a mouse.

**Recommendations to others considering OneSpan Sign:**

OneSpan was our clear choice. We had not heard of the company and nearly ignored it as an option. However, after review, it was an extremely easy decision. Functionality was excellent, and the cost could not be beat.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Our organization is global (30 countries, ~1400 staff) and we have been stuck with paper forms to this point. Print, scan, email, print, scan, email... OneSpan allows us to digitize those forms very easily and, because of the unlimited user licensing model, create a universally accessible self-service portal for form initiation.

  ### 18. Excellent, full featured product that's well priced

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bryan F. | Director of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2015

**What do you like best about OneSpan Sign?**

e-SignLive is a reasonably priced product that is extremely competitive with other digital signing products on the marketplace. You receive more features for less cost. 

**What do you dislike about OneSpan Sign?**

The interface is not quite as intuitive as RightSignature, but easy to understand once you use it a couple of times. I've had to spend a little bit of time teaching my salespeople how to use it, but now that everyone is comfortable things are going smoothly. 

**What problems is OneSpan Sign solving and how is that benefiting you?**

We need to have clients sign off on invoice terms when starting a subscription to our software as a service. We use many different software platforms, and decided to see where we could trim our costs. Switching from RightSignature to eSignLive reduced our cost with no loss of the features we need. We are very satisfied with our decision to switch. 

  ### 19. Really user friendly and great customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael S. R. | Manager, Contract Admin, Process & Systems, Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2019

**What do you like best about OneSpan Sign?**

My initial impressions with OneSpan Sign is that you've really thought of everything. The tool is flexible enough to integrate with your processes easily and is super user friendly.

**What do you dislike about OneSpan Sign?**

Nothing as of yet. I was a little unsure initially how we wanted to set it up internally but OneSpan was able to work with whatever approach we chose. 

**Recommendations to others considering OneSpan Sign:**

So far so good on our side. I'm happy with the tool 

**What problems is OneSpan Sign solving and how is that benefiting you?**

OneSpan will allow us to have an easy esig solution. This will save us lots of time. No more running around chasing signatures or having to create digitized forms.

  ### 20. OneSpan is one of the great and user-friendly tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Georgia H. | Assistant It Manager, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2019

**What do you like best about OneSpan Sign?**

This wonderful application has so many advantages over other because of it powerful integration that allows it to fully integrate with different useful applications of this regard. Moreover, it can help in assembling the data that is present in scattered form into a much more organized way. Furthermore, this application is a huge savior in order to find the specific documents that are required in my daily workflow with its spectacular search engines and bars. Apart from this it has variety of options to create digital fingerprint for a particular document in order to find records whenever I want for that particular document.

**What do you dislike about OneSpan Sign?**

Sometimes I found certain issues with its updating because it makes my devices to work a bit slower as compare to the routine work. Also, these updates are not favorable each and every time because all the new features are quite difficult to understand so it troublesome.

**Recommendations to others considering OneSpan Sign:**

After looking into the system internal processes I can easily say that it’s the best software for e-signature issues and also I like the way in which it transforms my ordinary data into a valuable one with these amazing features and functionalities.

**What problems is OneSpan Sign solving and how is that benefiting you?**

It provides optimized e-signing experiences and also strong legal protection. It helps in various forms by protecting the databases from various threats such as data loss. So, this application is immense useful in providing a fingerprint protection that is use to check the electronic record of that particular document.

  ### 21. One Span has been great to use. 

**Rating:** 4.0/5.0 stars

**Reviewed by:** James T. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2019

**What do you like best about OneSpan Sign?**

That it is quick and easy to use for all parties using this to esign. 

**What do you dislike about OneSpan Sign?**

I do not like that I have to keep resizing the button for certain lines... with DocuSign, once you size it, it stays in that position when you move to the next line to add the signature on it.. that was so much easier.

**Recommendations to others considering OneSpan Sign:**

It is very easy to use. 

**What problems is OneSpan Sign solving and how is that benefiting you?**

That the borrowers have easy access to sign their documents whether it be by phone or computer. It is easy to log in from anywhere. 

  ### 22. User friendly eSign option

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taylor H. | CRM Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2019

**What do you like best about OneSpan Sign?**

OneSpan has been great addition for our company. It is very user friendly and the customer service team at OneSpan is very helpful. We are glad we made the decision to go with OneSpan. 

**What do you dislike about OneSpan Sign?**

Initially the response from the CS team was slow. However, I believe it was just timing and it improved. The tech team was a lot of help answering initial questions. 

**What problems is OneSpan Sign solving and how is that benefiting you?**

Before OneSpan we were still manually having documents signed. We are now able to quickly get contracts and NDA's signed without taking the time to find the appropriate people for signatures. It is easy and can be signed anywhere. 

  ### 23. Extremely Happy with OneSpan Sign

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt B. | Insurance Broker, Insurance, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2019

**What do you like best about OneSpan Sign?**

It's super intuitive and simple to use. The ability to create and save Layouts is a huge time saver for our company as Insurance Applications and other documents including payment authorization forms are unique yet require signatures in the same locations. With Layouts, no matter who the client is or the information on the app or form, we can quickly assign signature, text, and radio fields to the appropriate recipients in a matter of seconds. 

**What do you dislike about OneSpan Sign?**

The mobile experience can be cumbersome. 

**What problems is OneSpan Sign solving and how is that benefiting you?**

We are satisfying consumer demand and realizing efficiencies throughout our day to day operations. 

  ### 24. Easy to implement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter  P. | Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2019

**What do you like best about OneSpan Sign?**

Onespan has been a seamlos process for integrating into and branding our business structure. We were thrilled to see the price of OneSpan after examining other products available on the market.

**What do you dislike about OneSpan Sign?**

On this request or the help I have got, I really have very little negative to tell you.

**Recommendations to others considering OneSpan Sign:**

I recommend this product because it is reliable easy to implement and use.

**What problems is OneSpan Sign solving and how is that benefiting you?**

The handling of contract issues that plagued us forever have been successfully resolved. Therefore, our contract turn time has gone from day to minute.

  ### 25. Quick & efficient eSignature tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2019

**What do you like best about OneSpan Sign?**

OneSpan is a quick, efficient way for us to send quotes to clients. It pulls in the relevant contact information, packages the documents, allows for signer changes designated by the recipients, and allows us to keep track of where our documents are in the process. Once signed, we will get an instant notification to let us know it's ready!

**What do you dislike about OneSpan Sign?**

We had a difficult time getting set up. It's a little confusing because of the OneSpan and eSignLive components (there are basically 2 apps, not just one to install). We had some issues with licensing configuration and responsiveness, but since we have been assigned a new CSR, things have been running smoothly!

**What problems is OneSpan Sign solving and how is that benefiting you?**

We are taking the manual email and filing process of signed client documents and streamlining it into a on-stop shop. We are able to send documents created in Salesforce CPQ directly to both the client and our internal legal teams and efficiently process paperwork.

  ### 26. Seamless Process!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2019

**What do you like best about OneSpan Sign?**

Onespan was a seamless process to integrate into our corporate structure and to brand our contracts.  After reviewing other products available on the market, we were thrilled with the price of the OneSpan product.  

**What do you dislike about OneSpan Sign?**

I really have very little negative I can say about this application or the support we received.

**What problems is OneSpan Sign solving and how is that benefiting you?**

We have effectively solved the storage of contract issues that have plagued us forever.  In addition, our turn time on contracts has gone from days to minutes.  

  ### 27. Complete solution for electronic signatures.

**Rating:** 4.5/5.0 stars

**Reviewed by:** William M. D. | Customer Relations Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2019

**What do you like best about OneSpan Sign?**

The ability to implement all types of digital signatures, carried out in a simple and fast way, which gives our customers greater satisfaction when they receive one of our documents, a digital signature, can raise the quality of any document, and give it a touch of personality and quality, this application complies with what it promises, is designed for a simple task, create digital signatures and does it in the best way.

**What do you dislike about OneSpan Sign?**

I do not know it is something complicated, find something that I do not like in an application of this type, since what we use in our company has worked well, sometimes the server may be late in loading when it is signed or developing a document, this would be the only one, that I can find until now, after the time I have used it.

**Recommendations to others considering OneSpan Sign:**

The use of this tool can give a benefit to any person or user who wishes to obtain greater protection in all types of digital documents, creating personalized signatures, which will make counterfeiting almost impossible.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Our digitally signed documents are in a high percentage exempt from being falsified, since the signatures we use are of high difficulty, and not everyone can try to falsify them, which helps us obtain a better security in all types of files that we use digitally.

  ### 28. Customization is key

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex K. | Sr. Enterprise Architect, Insurance, Enterprise (> 1000 emp.)

**Reviewed Date:** August 31, 2016

**What do you like best about OneSpan Sign?**

Flexible offerings meet many of my corporate needs.  For adhoc use and those consumers that do not need integration into other tools, Onespan provides an intuitive UI-based portal simplifying the signing ceremony such that it is suitable for non-technical users.  For more enterprise level use, it provides API-based integration that provides you with whatever level of customization that you might need.

**What do you dislike about OneSpan Sign?**

Accounts are at the enterprise level and based on email addresses so it becomes a little timeconsuming when cross-charging to different departments is required.

**Recommendations to others considering OneSpan Sign:**

Ask for in person demo.  It's very enlightening to executives.

**What problems is OneSpan Sign solving and how is that benefiting you?**

We have a few - we are incorporating Esignatures into numerous business workflows.  Many of these are smaller in scale so adhoc use is suitable.  Others are for mass document management so having an automated integration is key.

Finally, we are expanding our E-Signature use across the group of companies and consolidating into a single enterprise service.  A single touch point to manage all e-signature needs without designing new solutions for each separate area.

  ### 29. You can enable any type of workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abe K. | Head of Digital Banking, Financial Services

**Reviewed Date:** February 26, 2019

  ### 30. REALLY GOOD EXPERIENCE

**Rating:** 5.0/5.0 stars

**Reviewed by:** GURPREET  S. | INSURANCE BROKER, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about OneSpan Sign?**

E SIGNATURES                                   , I REALLY ENJOT IT AND LIKE IT HENCE WHY I AM CURRENTLY USING IT

**What do you dislike about OneSpan Sign?**

THAT I CANT TRACK THE PROCESS                    , IT GETS REALLY COMPLICATED SOMETIMES AND THE EMAIL SEND TO CLINETS IS QUITE OLD SCHOOL

**Recommendations to others considering OneSpan Sign:**

                                     YES BUT IT DEPENDS

**What problems is OneSpan Sign solving and how is that benefiting you?**

FASTER CUSTOMER RESPONSE

  ### 31. As Consultant we recommend and  integrate in Salesforce 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about OneSpan Sign?**

As per the business perspective, it's really  easy to use for multi singer and for singer easy to sign in the document. Easy to configure and track the status of document. 

**What do you dislike about OneSpan Sign?**

I tried to configure default singer but unable to do that. I also reach out to the community but I think this is not out of box feature. If this would be possible then it would be really great. 

**Recommendations to others considering OneSpan Sign:**

The professional edition is really low coast and helpful for small business. 

**What problems is OneSpan Sign solving and how is that benefiting you?**

It's cost-effective for the auto singer and the professional license very cost-effective. Easy auto sing for use is the best part of it. 

  ### 32. EASY TO USE CLICK TO SIGN SOLUTION

**Rating:** 5.0/5.0 stars

**Reviewed by:** DAWN M. | CUSTOMER SERVICE REPRESENTATIVE, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2019

**What do you like best about OneSpan Sign?**

OneSpan is a very user-friendly addition to our company.  The customer service team are very helpful and patient. Always pleasant to deal with. 

**What do you dislike about OneSpan Sign?**

I haven't really found anything that I dislike. There have been a couple glitches from time to time but they were quickly resolved.

**What problems is OneSpan Sign solving and how is that benefiting you?**

It's a great solution when customers just can't make it into the office or live out of town.

  ### 33. Easy to use, secure! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2019

**What do you like best about OneSpan Sign?**

Great white label / custom feature so your clients see your trusted brand and not the ensign company’s!
Print driver makes it easy to get any document esignef

**What do you dislike about OneSpan Sign?**

Doesn’t (yet) integrate with Applied Epic

**What problems is OneSpan Sign solving and how is that benefiting you?**

Secure signing of insurance documents. 

  ### 34. One Span Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cassandra D. | Manager - Cathedral City Branch, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about OneSpan Sign?**

Speeds everything up, frees office and agent time,

**What do you dislike about OneSpan Sign?**

Haven't found one yet.  Everything works amazingly well.  Very pleased with product and it's time saving.

**Recommendations to others considering OneSpan Sign:**

Exquisite service, very helpful no matter what the problem is.  

**What problems is OneSpan Sign solving and how is that benefiting you?**

Getting applications signed was a major time consumer.  OneSpan has solved that problem instantly.  Now our time can be better spent assisting our clients instead of constant phone calls to remind them to come in to sign.

  ### 35. Works well for its purpose!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2019

**What do you like best about OneSpan Sign?**

Automation of eSign contracts using the overlay template with Word documents.

**What do you dislike about OneSpan Sign?**

Minor issues with email delivery either getting spammed or issues with delivery in general.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Automating contract execution!

  ### 36. Ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about OneSpan Sign?**

The program is easy to use and the Customer Service is top-notch.

**What do you dislike about OneSpan Sign?**

I have not found any features that I do not like, the program is user-friendly and robust.

**Recommendations to others considering OneSpan Sign:**

The price is right.

**What problems is OneSpan Sign solving and how is that benefiting you?**

The OneSpan program makes onboarding fast and easy.  I can use OneSpan for a variety of signature options.

  ### 37. Simple & easy  eSignature solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2019

**What do you like best about OneSpan Sign?**

The ease of use and the ability to add the feature in other areas of the business are the standouts. You don't need to be a techie to use this product. Our business users and customers are very happy with the ease of use, and the simplicity.

**What do you dislike about OneSpan Sign?**

We had great success implementing the product in all areas of the business. but I wish there was a way to stop users forwarding the emails to others to sign on their behalf.

**What problems is OneSpan Sign solving and how is that benefiting you?**

eSign solution was implemented for forms that required multiple user signature. Signing parties living  in different geographical location are now able to sign the documents anytime and from anywhere simultaneously, hence speeding up the process of signing after document review.  All transactions are tracked for legal purposes.

  ### 38. It gets the job done. 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about OneSpan Sign?**

Simplicity & features coupled with price make this digital signature package hard to beat. 

**What do you dislike about OneSpan Sign?**

For our purposes, there are currently no dislikes. 

**What problems is OneSpan Sign solving and how is that benefiting you?**

Using OneSpan, we are able to simplify & streamline our invoicing process. 

  ### 39. Onespan was organized, convenient and friendly during the entire process.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Cooper M. | Procurement & Contracts Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about OneSpan Sign?**

The customer service, the features, and the price. 

**What do you dislike about OneSpan Sign?**

The only dislike is that the number of docs you send per year are not unlimited. 

**What problems is OneSpan Sign solving and how is that benefiting you?**

Our office is currently transitioning to go paperless. 

  ### 40. Amazing Service and Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about OneSpan Sign?**

Their Services Fit our needs perfectly and Their Customer support was one of the best I have ever had to deal with. They were very responsive and understanding and helpful.
The forum was a great resource and documentation is very well done and easy to understand. 

**What do you dislike about OneSpan Sign?**

Everything worked as expected so there is nothing I dislike 

**What problems is OneSpan Sign solving and how is that benefiting you?**

Contract Signing for contracts with our clients with custom flow for multiple products.

  ### 41. Solid performance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2019

**What do you like best about OneSpan Sign?**

Ease of use, cloud-based saves on infrastructure and maintenance costs

**What do you dislike about OneSpan Sign?**

Not able to have a central admin account without a paid user account affiliated.

**Recommendations to others considering OneSpan Sign:**

Deploy as widely as possible.  Anyone working in an office environment can benefit from using OneSpan

**What problems is OneSpan Sign solving and how is that benefiting you?**

esign insurance papers and applications.  Realize cost and time savings, reduced printing costs.

  ### 42. One sign

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about OneSpan Sign?**

Changing to one span was the best thing that we did as an organization this year 

**What do you dislike about OneSpan Sign?**

I find the available reports limited - I wanted a list of all the contracts signed and couldn’t get one 

**What problems is OneSpan Sign solving and how is that benefiting you?**

We historically did not receive our contracts back in a timely fashion- we now do 

  ### 43. A great way to facilitate the signing of paperwork!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joe P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2018

**What do you like best about OneSpan Sign?**

There is a lot to like about this product!  First and foremost, since implementing this we have found that clients are returning paperwork that required signature MUCH faster than before.  We've found that the clients who have been sent paperwork through this product are returning it weeks sooner than those that specifically request hard copies.

Setting the signing order has allowed us to have the paperwork automatically routed internally for anything that requires a countersignature from our organization.  The change signer option has also proven useful when paperwork needs to go through certain channels with our clients for review.  

Our compliance department loves the amount of verification associated with signatures.  While it is super easy for clients to sign a document, the amount of detail that comes through with the signature is great: time signed, email address associated with signature, IP address, etc.

Overall, the ease of use not only for our clients - but for our teams has been great!

**What do you dislike about OneSpan Sign?**

While there is not much to dislike, our teams would like to be able to load a form fillable PDF for signature.  Currently, the fields are lost with the upload and it requires on to go back and add the form fields through the web interface.

**Recommendations to others considering OneSpan Sign:**

We implemented this leading up to our busiest time of year and saw immediate results.  In our experience, it did not take many resources on our end.  Minimal training was required and training was done internally after conversations with our One Span Sign representative.

**What problems is OneSpan Sign solving and how is that benefiting you?**

As mentioned in the review, we've had great success in the timely return of paperwork.  Another major benefit is the time saved in tracking down signature pages and scanning them in.

  ### 44. Works very smoothly....It has been a great addition to our document workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Blake B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2018

**What do you like best about OneSpan Sign?**

Being able to server our customer based with a seamless signing process is great.  It has also increased efficiency for document workflow eliminating wasted time printing, scanning and archiving documents.  Its great to just be able to dump them into the file needed and we are good to go.  

**What do you dislike about OneSpan Sign?**

There is not much to dislike.  We compared multiple platforms including docusign and signeasy and OneSpanSign was by far the best.  It was about a year ago that we went thru the process of selecting an esign vendor but I recall then eSignLive just having cleaner, smoother more visually appealing website.  

**What problems is OneSpan Sign solving and how is that benefiting you?**

We are in the process of going as close to 100% digital as we can get.  OneSpanLive is the driving force behind this we are beginning to archive documents in a different more efficient way.  We spend a lot of time printing, scanning and archiving documents and we are seeing the benefits of eliminating the printing and scanning.  We are also making our customers happy as they don't have to take off work or make a special trip into town from the farm to sign loan documents.  It has also been great in getting customers to sign single documents that either get mailed and never return or the customer never comes in.  With OneSpan all of those documents are getting signed in minutes instead of sometimes weeks or months trying to track down that signature.  

  ### 45. Cost effective way to obtain signature

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about OneSpan Sign?**

We utilized DocuSign in the past and it was almost triple the cost and was not as user friendly.  I love the cost effectiveness, user friendliness and ease of use. 

**What do you dislike about OneSpan Sign?**

I really do not have anything bad to say.  

**What problems is OneSpan Sign solving and how is that benefiting you?**

Obtaining signature to obtain medical records from patients.  

  ### 46. simple and easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about OneSpan Sign?**

Signup was easy and the e-signature function is simple to use.  Many members very happy with this service feature for their loan documents.  Compared to other products, this one is also very affordable.

**What do you dislike about OneSpan Sign?**

We have been pleased with our overall experience with OneSpan.  

**Recommendations to others considering OneSpan Sign:**

If you are looking for an affordable and easy to use electronic signature product, this is it!

**What problems is OneSpan Sign solving and how is that benefiting you?**

Allowing our members to sign loan documentation after office hours.  This has been a convenience feature allowing our credit union to close more loans than ever before.

  ### 47. Works great in an insurance setting.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthony G. | System Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2018

**What do you like best about OneSpan Sign?**

The ability to capture signatures offline. Many times our agents don't have Internet access when meeting at a client's location so the ability to capture a signature offline via a mobile device sets it apart.

**What do you dislike about OneSpan Sign?**

Our account has transaction limits which is fine, but we would prefer that the limits be aggregated rather than per user, or that we can buy more transactions in bulk (e.g. 1000 additional transactions). As it stands now once we've exceeded our limit we're charged per transaction.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Gathering signatures for applications, endorsements, supplements, etc. via email, SMS and in-person. OneSpan has helped reduce processing time (phone call to underwriting to issuance) and has helped to reduce our Errors & Omissions exposure.

  ### 48. easy to use digital signing solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ahamed S. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 09, 2018

**What do you like best about OneSpan Sign?**

UI is easy to use and after migration from another provider to eSign, our users were able to start using without any training. Compared to other providers of the same solution, found eSignLive to be more cheaper and provides almost all the functionalities required. Good forums available to discuss and see responses to similar issues or details needed. 
Provides easy branding options and changes can be made easily.

**What do you dislike about OneSpan Sign?**

Cannot download all users list for audit purposes. Does not support local time zone and it causes confusion to customers as the date shown does not match since its GMT. This becomes more of an issue if you customize the date formats and do not show dates or timezone. Attachments although can be made required before signing, customers can complete the signing without it. 
Report generation from UI is also limited.

**Recommendations to others considering OneSpan Sign:**

Easy to setup. Good Professional services team. 

**What problems is OneSpan Sign solving and how is that benefiting you?**

eSignature is a fast way to get the documents signed which are legally acceptable instead of sending a hard copy. We were previously using another eSign provider. Switched to eSign to reduce cost. 

  ### 49. Easy to use, makes my job easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.)

**Reviewed Date:** September 09, 2018

**What do you like best about OneSpan Sign?**

I love that I can send documents in a matter of seconds! Not only easy to use, but keeps track of who you have sent documents to, along with archiving them so you can always go back to one if needed.  The dashboard is also clear and easy to navigate.

**What do you dislike about OneSpan Sign?**

Its been reported that the emails may go to junk or spam boxes, which isn't too much of a big deal, just need to alert our customers.  Would love to see a "read" or "received" function in the future so we know that it has been received.  

**What problems is OneSpan Sign solving and how is that benefiting you?**

Signing up customers to use our services, especially if they need the services the day of.  This has been incredibly helpful, as well as saving time in general on a daily basis.  

  ### 50. Fantastic E-Signature Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about OneSpan Sign?**

The ability to upload templates for our most commonly used documents greatly increased efficiency.

**What do you dislike about OneSpan Sign?**

Creating completely customized templates requires a lot of coding.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Greatly increasing workflow efficiencies through reduction in physical costs, like mailing and printing.


## OneSpan Sign Discussions
  - [Signed document review](https://www.g2.com/discussions/signed-document-review) - 1 comment, 1 upvote
  - [Can I stop use the service temporally?](https://www.g2.com/discussions/can-i-stop-use-the-service-temporally) - 1 comment, 1 upvote
  - [Can I add e-signatures to my existing applications?](https://www.g2.com/discussions/can-i-add-e-signatures-to-my-existing-applications) - 1 comment, 1 upvote
  - [Do I need any special software/hardware to use eSignLive?](https://www.g2.com/discussions/774-do-i-need-any-special-software-hardware-to-use-esignlive) - 1 comment, 1 upvote
  - [How does eSignLive ensure my electronic records will be enforced in the event of a legal dispute?](https://www.g2.com/discussions/773-how-does-esignlive-ensure-my-electronic-records-will-be-enforced-in-the-event-of-a-legal-dispute) - 1 comment, 1 upvote

- [View OneSpan Sign pricing details and edition comparison](https://www.g2.com/products/onespan-sign/reviews?page=2&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-03+19%3A04%3A06+-0500&secure%5Bsession_id%5D=148ef9de-c9df-426e-90fe-8012d7296f81&secure%5Btoken%5D=809fd754233eade87655204449dc1eee39ff2178fc38807e1f39bd76a3a84dff&format=llm_user)
## OneSpan Sign Integrations
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews)
  - [React Native](https://www.g2.com/products/react-native/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)

## OneSpan Sign Features
**Signature Process**
- Document Signing
- Reminders and Expirations
- Sign-In Process
- Mobile Signatures
- Signature Workflow
- Bulk Digital Signatures 
- Reporting
- Signature Document Creation

**Functionality**
- Ease Of Integration
- API Call Speed
- Breadth Of Functionality

**Agentic AI - Google Workspace Office Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Support**
- Professional Support
- Community Support
- Documentation

**Agentic AI - E-Signature**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Security and Scalability**
- Regulatory Compliance
- Signature History and Audit
- Enterprise Scalability

**Platform**
- Custom Branding
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Integration APIs

## Top OneSpan Sign Alternatives
  - [Docusign](https://www.g2.com/products/docusign/reviews) - 4.5/5.0 (2,523 reviews)
  - [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) - 4.8/5.0 (2,739 reviews)
  - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,441 reviews)

