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19 OneShield Claims Reviews
It supports multiple LOBs and gives you the flexibility of deploying in an on-premise environment for legacy data or moving to the cloud as well, very efficiently handling different sorts of business requirements. It makes the claim process pretty easy to accommodate with customizable business rules and workflows, making it fit for everyone and all kinds of businesses. Review collected by and hosted on G2.com.
The software is mostly fit for fulfilling several kinds of purposes. However, the price point and billing don't justify the product fully.
Also, they should focus a bit more on the UI/UX side and constantly look for some kinds of weaknesses in the system and keep on improving the product constantly and rigorously. Review collected by and hosted on G2.com.
Oneshield solutions provide on time solutions for all the insurance needs. The time they say is the amount of time that they take. As a client timely delivery is very important and they make sure that they provide solutions on time for all of the customer's queries. Their solutions are designed in a way that they are customised to each and every client which is to say they take each client's problem separately and provide solution that is unique to each and every client. Another thing that I really appreciate about Oneshield claims is the customer support that they provide. They make sure that any questions or queries that a customer has regarding the solution or during the entire process with them, they resolve it in a timely manner. As a customer you will always feel involved in the decision making process and they make us feel like we are very important to them. Review collected by and hosted on G2.com.
The only thing that I feel amiss is the price point of OneShield solutions. It is comparetively costlier than the competitors. It would have been very helpful if there was some kind of lite or basic plan for new clients with minimum services so that small businesses could try it out before they buy the entire package. In that way it would have helped them to know what all features are there and whether this is a right choice for the customer. However compared to the competitors OneShield solutions provide way better customer service experience which makes the premium price tag completely worthwhile. The service that they provide is way better compared to others still if for a little cheaper rate they had given a lite edition for trial it would have seriously helped new customers have a good try of their solution before deciding whether this solution that they are getting is a good fit for them or not. Review collected by and hosted on G2.com.
The thing that I find most helpful with OneShield is the regular webinars that they conduct and the knowledge hub that they have. I am easily able to manage billing, claims, and product rating Review collected by and hosted on G2.com.
As of now, I do not have any significant dislike with OneShield. The software is technologically sound which allows me to always stay ahead of my competitors. I hope it stays this way Review collected by and hosted on G2.com.
What I liked the most is it's build on Meta Data based application development environment for letting me know how my web browser renders and analysing my workflow operations. Review collected by and hosted on G2.com.
Oneshield should also provide webinars and videos on the activities of the software. Should work more on policy management sometimes the billing and claims aren't that accurate and mature. Review collected by and hosted on G2.com.
Easy to use program is considered one of the easiest programs and the availability of all the tools of success of communicating with employees and customers and sharing files it is really wonderful and easy and simple Review collected by and hosted on G2.com.
There's nothing I don't really like. But it's easy. That the program be converted to mobile application to facilitate the work from any time
And save money Connect with customers Review collected by and hosted on G2.com.
The ease with which the Oneshield allows you to manage claims is phenomenal. It is also intelligent enough to control loss effectively. Review collected by and hosted on G2.com.
Nothing as such for the product, but their marketing team should work more in promoting this amazing product. Review collected by and hosted on G2.com.
It is very effective in managing claims with making the process automated and cutting down the unnecessasry steps involved. Great help in dealing with customers by making things digitalised. Review collected by and hosted on G2.com.
More learning videos and tools can be introduced. Review collected by and hosted on G2.com.
One shield gives you assurance for easy claim process , it also has AI features to do verification at various steps which makes it more reliable Review collected by and hosted on G2.com.
There customer care service is something they need to work upon currently. Review collected by and hosted on G2.com.
A simple and effective solution for streamlining managed services tasks. You will receive excellent services and will be able to experience how efficient they have made the claims submission process. Review collected by and hosted on G2.com.
Nothing comes to mind right now, they have provided a seamless experience throughout the journey. Review collected by and hosted on G2.com.
