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OneNeck has been great to work with for an assortment of items. They provide timely feedback for data/report requests, ensure the facility is kept up to par, and are knowledgeable about the services they can provide to a customer. Review collected by and hosted on G2.com.
I appreciate their quick responses to requests and open support tickets. Review collected by and hosted on G2.com.
25 out of 26 Total Reviews for OneNeck IT Solutions
Overall Review Sentiment for OneNeck IT Solutions
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Sales team was initially great. Helped us find niche product. Review collected by and hosted on G2.com.
Their director of accounting and revenue assurance is unsympathetic and willing to bill a company struggling to make payroll an interest charge. They have no CRM and couldn't even keep track of a POC for the company, didn't even reach out to me as the CIO before billing. While this happened, their sales team tried to sell us more products.
While I do understand the need to do business, I think business context is very important. We are an airline who had to lay off 2/3 of our staff and is going through a partial acquistion/merger to survive. In hearing this, literally, ALL of our other IT vendors, for MUCH larger accounts payable, have provided relief. OneNeck hasn't been able to do this on a $500 charge. Review collected by and hosted on G2.com.
Our sales rep Chris Jansen is top notch. He knows our company looks out for our company's best interest. He is technically knowledgeable and achieves reaults. Review collected by and hosted on G2.com.
OneNeck doesn't play in all facets of a healthcare organization, but very few do. Our products are vast and need to be covered by several vendors. Review collected by and hosted on G2.com.
What I like most about OneNeck IT Solutions is their great team of people who have a lot of experience and knowledge in their field. They have low staff turnover, which means that the people we have worked with in the past are still here if we want to work with them again. They keep up to date with the latest knowledge and technology so they can always provide us with the best advice and solutions. Review collected by and hosted on G2.com.
I don't see any disadvantages........... Review collected by and hosted on G2.com.
As our colocation provider we are highly reliant on their services and they could easily have held us hostage with their pricing and constraints. I was surprised when my rep reached out and offered to relook our pricing and actually cut our costs and helped us lock in the new fees for our next horizon of tech refresh. AS I was considering a new colocation for our disaster recovery site, OneNeck will be at the top of my list for consideration. Review collected by and hosted on G2.com.
They are proactive and clearly the data center operations and security are world class. Review collected by and hosted on G2.com.
OneNeck IT Solutions has helped us in several projects at our organization. They have always been a key partner in planning and implementing within IT Infrastructure. Storage, backup and compute solutions are key areas where One Neck has provided an excellent partnership with us. We recently hired OneNeck to complete our backup augmentation with Cohesity. We relied on their services in order to implement the product. Review collected by and hosted on G2.com.
Presales engineering is excellent and well represented by our sales representative. Our sales rep provides several engineering resources if we need them. OneNeck always looks out for our best interests by putting themselves into our shoes. We have worked with OneNeck for many years, and they understand our business and how we prefer to operate. OneNeck partners with key manufacturers and brings them to the table when we are discussing technology. Review collected by and hosted on G2.com.
We have been a customer of One Neck for 5 years now. Our company has started out just moving our server and server management off site in one of their data centers. Since then they manage our backups and recovery, have migrated servers to newer operating systems, implemented new server farms for applications, implemented VDI solutions, managed switches. Assisting with a hybrid exchange to 365 project eventually including all of microsoft 365 implementation. Also helped us with MDM solution for all our cell phones, ipads, laptops and now looking at migrating to something easier to deploy and less expensive. Need new hardware at various locations, so they are doing the heavy lifting and staging Domain Controllers for us so that takes pressure off of our team trying to update 12 locations. Review collected by and hosted on G2.com.
They are helping us grow and brings new technologies to an ever changing market. Project Management keeps us on track on time and on budget. Kudos to Geoff, Matthew, Jonathan, Kris, John U, John F, Steven, Daryll and a few other engineers that have assisted with many more projects without them I couldn't have supported our company's growth. Looking to change our network infrastructure to keep flexible and reduce cost, their team is helping us look at it and implement. while saving money. Our team is stretched thin and constantly putting out fires, making it challenging to get other business essential processes analyzed and solutions found to make our company stand out. Again we find we can ask reach out to One Neck on any topic and they have a partner or know of a product that might help us. Review collected by and hosted on G2.com.
Backup solutions
Microsoft Exchange Solutions
Anti-Virus - Anti-Malware solutions
Server and Storage upgrades
Cisco Voice Review collected by and hosted on G2.com.
Their people are the best. They have high employee retention, so the people we've worked with in the past are there when we want to work with them in the future. They stay up-to-date with all of their training, so they can always give the best recommendations. Review collected by and hosted on G2.com.
We utilize OneNeck for datacenter colocation and purchasing hardware/software products and maintenance renewals. We also utilize them for consulting services at times. Review collected by and hosted on G2.com.
OneNeck has a more hands on approach for scoping hardware and software than a big box reseller like CDW and so I feel comfortable with their solutions. OneNeck is able to resell a fairly wide variety of technology so we can use them for the majority of tasks. Our datacenter hosting and connectivity has been extremely reliable. I don't feel pressure that I have to go with their solution as we typically try to get multiple bids and options on most projects.
Their project management team has also been very helpful and they keep things moving and communication flowing. Review collected by and hosted on G2.com.
OneNeck helped me with sizing recommendations and purchase of a server plus several user workstations for a customer of mine. Customer had unique needs to compute and Deb was wonderful to work with on getting the correct equipment. Review collected by and hosted on G2.com.
Deb, Todd and Jim were responsive to my requests. They all went above and beyond to make sure I got the info I needed. The equipment arrived quicker than expected and that was great! Review collected by and hosted on G2.com.
